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The Waterford at Plano

3401 Premier Drive, Plano, TX 75023

For pricing & availability:
(866) 374-4058
9.8
Review score
180 reviews
Add review
9.8
Review score
180 reviews
  • 5 star
    60%
  • 4 star
    26%
  • 3 star
    7%
  • 2 star
    4%
  • 1 star
    3%
See all reviews
9.5
Review score
7268 reviews
82 facilities
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The Waterford at Plano
SaveShare
The Waterford at Plano
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street view of The Waterford at Plano

Richard M

Spouse or partner of resident/client

5.0 out of 5 stars

Excellent Facility!

Every one that I have come in contact with seems to really enjoy living there! The only thing I have noticed outside the elevator on the north side of the building the floor needs to be cleaned more often! Other than that everything else looks fine!

Read all reviews

The Waterford at Plano

Experience senior living at its finest at The Waterford at Plano — a community offering independent and assisted living services in Plano, Texas. Our cozy, brick architecture paired with our authentic Southern hospitality creates a nostalgic and welcoming environment, where residents are encouraged to embrace their independence and individuality. Our pet-friendly community features a variety of premier amenities, spacious common areas, and comfortable furnishings. Make yourself at home, here at The Waterford at Plano!

Community Services and Amenities

In our community, our goal is to alleviate as much stress as we can from your life, so you can focus on spending time with the people around you. Our friendly and professional associates provide regular housekeeping, laundry, and linen services, keeping private living spaces and shared common areas clean, fresh, and organized. We also offer complimentary transportation services, so you can explore local attractions, attend weekly religious services, and arrive safely at all off-site medical appointments.

We understand that your personal or medical needs may change over time, which is why we offer personalized service plans that are tailored to match your own unique lifestyle. Our experienced caregivers are available 24 hours a day, seven days a week to provide assisted living services, which...

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2026 award winners

Senior living options offered

  • Assisted Living
  • Independent Living

The Waterford at Plano

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Waterford at Plano

9.8 out of 10
Review Score180 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.3
Friendliness
4.4
Care Services
4.2
Staff
4.7
Meals & Dining
4.3
Activities
4.2
Value for Cost
4.2

A Place for Mom has scored The Waterford at Plano with 9.8 out of 10 using our proprietary review score based on 25 reviews in the last 2 years. Over all time, The Waterford at Plano has 180 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-20 of 180 reviews

Last Updated: 9/16/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Richard M

Assisted Living

Family/friend

September 16, 2025

5.0 out of 5 stars
Cleanliness
3.0
Friendliness
5.0
Care Services
5.0
Staff
5.0

Excellent Facility!

Every one that I have come in contact with seems to really enjoy living there! The only thing I have noticed outside the elevator on the north side of the building the floor needs to be cleaned more often! Other than that everything else looks fine!

Jack W

Assisted Living

Industry reviewer

September 11, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great

Amazing place great care. Everybody have a smile on their face and they’re very generous and accommodating to every guest. Very clean place and staff are very attentive to residence needs. Very clean environment and have activities for guest.

Anonymous

Assisted Living

Family/friend

September 5, 2025

4.0 out of 5 stars
Verified Review

Review for The Waterford at Plano

It's excellent. Fits my mom in laws personality. I would recommend to others.

William L

Independent Living

Industry reviewer

August 28, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A place for Mom

[name removed] a fantastic job very professional patient and very kind to her residence. This place is a safe environment, for friends and family. This place brings joy and excitement because of employees working together.

Judith V

Independent Living

Resident/client

August 23, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Resident

I really enjoy living here. There are many activities to do e eryday. The staff is very helpful especially [name removed]. I Love the food choices. I make plenty of friends. Everybody is like family. Facility is very clean. I like the servers in the dining room

Kasey P

Independent Living

Family/friend

July 30, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A place that feels like home

I can’t say enough good things about Waterford at Plano. From the moment you walk through the doors, you're greeted with warmth, professionalism, and a true sense of community. The staff go above and beyond to ensure every resident feels safe, valued, and genuinely cared for. Their attention to detail—from personalized care plans to thoughtful daily activities—sets this place apart from others.  The living spaces are clean, modern, and incredibly well-maintained. The amenities are top-notch, offering everything from chef-prepared meals to fitness programs, transportation services, and beautifully landscaped outdoor areas perfect for relaxing or socializing. You can tell Waterford at Plano is run with compassion and integrity. But what really makes it special is the atmosphere—it feels like home. There’s a wonderful balance of independence and support, and it’s clear that the residents are thriving.

Anonymous

Independent Living

Family/friend

July 18, 2025

4.0 out of 5 stars
Verified Review

Our experience

It's always very clean. Everyone is extremely friendly! Always great activities planned. So happy they added Sunday night dining back!!!

Anonymous

Assisted Living

Family/friend

June 25, 2025

5.0 out of 5 stars
Verified Review

Review for The Waterford at Plano

When we 1st arrived, everyone, including the residents had a smile on their face. You can't fake that one! We were very happy with the whole process!

Anonymous

Independent Living

Family/friend

May 6, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

I would definitely recommend Waterford to anyone

The staff are very friendly & always go out of their way to help my Father. The food service could definitely be improved- bring in chefs that could be more innovative.

Anonymous

Assisted Living

Family/friend

April 7, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

Review for The Waterford at Plano

Other residents and their families have reported that they like the facility. There is always help available and it is kept clean.

Linda F

Independent Living

Resident/client

April 1, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

I feel comfortable and like it here.

Waterford at Plano is very comforting with the decor and many common rooms. There are many activities and I've been walking and went on a shopping trip in Frisco yesterday. The meals here are well planned and are good and even delicious some times. But the soups are very watery many times. Also, the vegetables are very mushy or not cooked enough. Luckily I have a kitchenette and can heat thing up if I want to. All in all, I love it here.

Anonymous

Assisted Living

Family/friend

February 24, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Waterford at Plano

Overall happy with our choice of the Waterford of Plano.

Anonymous

Independent Living

Family/friend

January 17, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

The Waterford at Plano review

On the assisted living side: Deep clean the rooms once in a while. More attentive to prompting residents with showers and hygiene. Observe residents taking their medication to make sure it is taken.

MP

Assisted Living

Family/friend

January 16, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
3.0
Staff
4.0
Meals & Dining
3.0

Review for The Waterford at Plano

We picked them because of the cost of location. Overall it has been a great experience for our family. I would recommend to others.

Sjoerd B

Assisted Living

Family/friend

January 9, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Assisted Living Facility

We moved our mother to the Waterford about 6 weeks ago because she could no longer live alone. The Waterford is a great place with excellent staff. Obviously, my mom was very anxious at first having to reduce her living space ze and independence but has now become very happy with all the activities, cooked meals and caring staff to help her as needed.

Timothy M

Assisted Living

Family/friend

December 23, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

You should come to an activity here

My Dad has lived here for several years and I recently went to visit him and I just love how active this community always is. There are always several residents in IL and AL attending. In ine day Dad went to WalMart, played Trivia, listened to entertainment, attended exercise, participated in a sing along, met a few fur babies and was so busy all day with his neighbors and really enjoyed himself. I would recommend this community to anyone. Tomorrow they are going to see Christmas Lights on the bus and go get an ice cream from Braum’s. On the weekends they even have a good time.

Lucas R

Independent Living

Toured community

December 23, 2024

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Friendly Staff/Great management

Everyone was insanely Friendly and super nice when I requested a tour in finding a place for my Mother to live. [name removed] walked me through the facility and introduced me to a few of the other residents and staff members at Waterford in Plano. Great place to live!

Molly E

Independent Living

Family/friend

December 23, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

You should see how clean this place is

My great grandma has lived here for about 2 months and I am so amazed with how clean this place is every time I walk in. The staff is always helping my grandma clean her room and make sure her trash and laundry is taken care of. I know shes in good hands here.

Brenda L

Assisted Living

Family/friend

December 20, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

You should MOVE in

My mother has been so happy here at The Waterford of Plano. We attended the Holiday party last night and over 200 friends and family attended. The decorations were beautiful. The entertainment was lovely and well all sang Christmas Carols just like a family. My mother and her friends are so happy here. The homemade chicken lasagna was amazing. The meat lasagna melted in my mouth. So many residents and family looked so happy and joyful. The wet bar had chocolate martini and the coolest non alcoholic punch with a strawberry marshmallow on the side. The community is so clean. The staff is always friendly and willing to help each time my family comes to visit. I can’t wait til next time. I have recommended several friends and neighbors. They even had Santa and Mrs Claus visit and hand out candy.

Caroline J

Independent Living

Family/friend

December 13, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great place for Seniors!

My dad lives there and he loves it! He is so complimentary regarding how kind and helpful the front office staff are. He really enjoys the live entertainment as well as all of the other activities available.

The Waterford at Plano

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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