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The Waters of Highland Park

678 Snelling Ave S, Saint Paul, MN 55116

For pricing & availability:
(866) 374-4058
9.2
Review score
24 reviews
Add review
9.2
Review score
24 reviews
  • 5 star
    49%
  • 4 star
    17%
  • 3 star
    13%
  • 2 star
    17%
  • 1 star
    4%
See all reviews
8.9
Review score
264 reviews
11 facilities
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The Waters of Highland Park
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The Waters of Highland Park community exterior
22 photos
The Waters of Highland Park in google map
street view of The Waters of Highland Park

Anonymous

Sibling of resident/client

5.0 out of 5 stars

Review for The Waters of Highland Park

I was a director at an assisted living facility for several years in the twins cities. I never had to use any organizations like yours because I kept my facility full. You just recommended places for me to tour and I was aware of all of these places. I the caregiver did all the work not you touring several facilities. I have known of your organization , "A Place for Mom", for several years. I have work with seniors and families for 30 years. The thing that bothers me the most is how much you charge the facilities. When the caregiver/family member is the one doing all the work as they are looking for placement for their loved one. You say you a free to the family member/caregiver but you are not free because the facility is the one that pays you when the resident moves in. I know what you charge facilities and it is not cheap. The family member/caregiver should know this up front so they can decide if they want to use you or not.

Read all reviews

The Waters of Highland Park

At The Waters of Highland Park it’s hard to decide what to do each day. There’s a nearby golf course, library, charming neighborhood shops and restaurants, and historic college campuses to explore. You could also stay home and dine at The Waters Restaurant, pamper yourself at The Waters Salon or join in the numerous opportunities for socializing and spontaneous fun. Either way, you can’t go wrong.

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

The Waters of Highland Park

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Waters of Highland Park

9.2 out of 10
Review Score24 reviewsWrite a review
Overall Experience
3.9
Cleanliness
4.2
Friendliness
4.0
Care Services
3.4
Staff
4.0
Meals & Dining
4.6
Activities
4.0
Value for Cost
3.5

A Place for Mom has scored The Waters of Highland Park with 9.2 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, The Waters of Highland Park has 24 reviews with an average "overall experience" of 3.9 out of 5.

Filters

1-20 of 24 reviews

Last Updated: 10/9/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

October 9, 2025

5.0 out of 5 stars
Verified Review

Review for The Waters of Highland Park

I was a director at an assisted living facility for several years in the twins cities. I never had to use any organizations like yours because I kept my facility full. You just recommended places for me to tour and I was aware of all of these places. I the caregiver did all the work not you touring several facilities. I have known of your organization , "A Place for Mom", for several years. I have work with seniors and families for 30 years. The thing that bothers me the most is how much you charge the facilities. When the caregiver/family member is the one doing all the work as they are looking for placement for their loved one. You say you a free to the family member/caregiver but you are not free because the facility is the one that pays you when the resident moves in. I know what you charge facilities and it is not cheap. The family member/caregiver should know this up front so they can decide if they want to use you or not.

Anonymous

Assisted Living

Family/friend

July 29, 2025

3.0 out of 5 stars
Verified Review

Review for The Waters of Highland Park

It's a beautiful facility. Staff are friendly and helpful. Lots of activities. Meals are very good. When it comes to needing additional care for health and medical, it's very frustrating. I believe they are short staffed in this area. Billing for services Is complicated and not always accurate. Some services are late or not done at all. Overall, my sister is pretty happy at The Waters. I'm frustrated about additional services, billing procedures and communication. That's why I rate them a 3.

Anonymous

Assisted Living

Family/friend

July 25, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Our Family Recommends it!

This is an active community, very caring staff, and, for my mom, they are responsive with medical questions or issues. I am my mom's person, and I am very communicative with administration and medical staff. I have heard that things are more difficult when the resident has no, or few, relatives to help. Residents can find it difficult to navigate the assisted living process without an advocate. That's what some have told me. By and large, residents are happy with services and amenities here. My mom is very pleased to be at The Waters of Highland Park... Me, too!

Anonymous

Assisted Living

Family/friend

July 24, 2025

5.0 out of 5 stars
Verified Review

The Waters is a great place for Mom

Facilities are beautiful. Restaurant and its staff are the best. I recommend.

Anonymous

Assisted Living

Family/friend

March 4, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

The Water of Highland Park review

The services are wonderful and the food and dining staff are amazing. The decor, the setting is so lovely and it helps the residents feel special.

C M

Assisted Living

Family/friend

October 3, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Lovely, special, caring place for my loved one!

After touring and considering a variety of facilities, we found The Waters of Highland Park, in St Paul, MN. From the first impression of the welcoming Concierge staff and impressive environment, we ranked it at the top of the list. The whole place looks new, well-appointed, and super clean, without any nicks, scrapes, or stains. Decor is tasteful and of high quality. Outside areas are perfectly landscaped. Best of all, many happy, well-groomed residents were interacting throughout every community space. Staff were friendly and easily engaged with residents and guests. We immediately felt comfortable. Each apartment is roomy, with full kitchen, washer/dryer, large closets, a spacious, accessible bathroom, and bright, airy windows. Restaurant staff prepares and serves excellent food in a beautiful dining room. After considering the services, amenities and activities available, we knew The Waters was the right place for our loved one. And, she loves it!

Anonymous

Assisted Living

Resident/client

April 23, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

I have been very happy living here

Dolores F

Assisted Living

Resident/client

April 8, 2024

3.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
1.0
Activities
5.0
Staff
4.5
Meals & Dining
4.0

(Retired RN) Evaluation

My daughter is my primary caregiver. We have virtual visits frequently and spends 3 days here monthly.

Lee L

Independent Living

Resident/client

April 8, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Resident/Independent Living

I have lived here now for about 3 years and have enjoyed the socialization and friendships I have made. I love my apartment and the beauty of our building. I like having a beauty salon on the premise.

Bonnie B

Assisted Living

Resident/client

April 8, 2024

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

Feel safe in the garage (you see cameras)

Kat J

Assisted Living

Family/friend

March 25, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Wonderful community, great staff and environment.

The Waters is a lovely place that my mom recently moved into. We looked at multiple locations in the Twin Cities but The Waters met her needs the best. She likes independence but still some assistance. The meal staff and dining room staff is incredible with great home cooking and excellent service, the facility is beautiful quiet and allows her to spend her days as she wishes. The care staff is very communicative and willing to help. There is also a concierge on duty every day to help with residents needs. The apartments are spacious with in-home laundry and options for additional services. We are very confident with the decision on mom moving to The Waters.

anonymous

Assisted Living

Family/friend

August 26, 2022

3.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

would recommend

Overall we have been happy with The Waters community, our loved one is receiving good services and we certainly like the safety it provides. They do a very good job keeping the community clean and the activities are good. Our loved one is not to excited about the meals but they do have a different menu they are allowed to order off of for something different. They have changed the therapy services a couple of times since our loved ones has been there which has caused some disruptions and frustration.

anonymous

Memory Care

Toured community

August 17, 2022

5.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour and we thought it was beautiful, however we just did not think in the long run this was going to be the right place for our loved one

anonymous

Assisted Living

Family/friend

May 17, 2022

2.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
3.0
Staff
2.0
Meals & Dining
5.0

Look elsewhere

If you are a senior who is very independent and needs absolutely no services you may do okay here. If you are requiring any type of assistance this is not the place for you and I would avoid it. There are a few staff who are incredible but the other staff feel very superficial and like they are there to do a job and they are not very invested in the well being of the residents. It just did not seem like a very tight nit community.

Tanya

Assisted Living

Family/friend

April 29, 2022

2.0 out of 5 stars
Cleanliness
5.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
3.0
Staff
1.0
Meals & Dining
5.0

Look beyond the showy amenities

I really wanted to like this place. It is beautiful. I had hoped it would be a good fit for my dad with dementia. The nursing staff are overworked and communication is poor. The poor communication and lack of follow through lead to a number of incidents, including a potentially lethal medication error- I had to report the facility to the state. Read the lease closely! The Waters is outrageously priced and provides lower quality care compared to other assisted living facilities. We were required to pay for 6 weeks of rent after my dad moved out due to needing a higher level of care (memory care) with specific requirements (keeping his emotional support dog) that The Waters couldn’t provide. I spent thousands on rent after he moved out for care he did not receive.  I didn’t realize how bad the Waters was until I toured many other facilities and ultimately moved my dad. I’m so glad I moved him and so frustrated by the financial burden The Waters has imposed on our family. 

anonymous

Assisted Living

Family/friend

December 21, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.5
Care Services
4.5
Activities
5.0
Staff
5.0
Meals & Dining
4.5

Excellent location, helpful staff, would recommend

We had a limited amount of time to find a facility, The Waters met with us quickly and worked with us with what we needed. The facility itself is beautiful and the people that I have met have been extremely friendly. Overall it has been a very good experience and I would recommend them to others looking.

anonymous

Assisted Living

Family/friend

August 13, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly recommend

We chose The Waters of Highland Park because of the location, she is from the area so she was familiar with it. Also the size and type of apartments are very nice. the facility offers a lot of activities for residents to participate in. I would absolutely recommend them.

M

Assisted Living

Family/friend

June 30, 2021

2.0 out of 5 stars
Cleanliness
1.0
Friendliness
4.0
Value for Cost
1.0
Care Services
1.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Bare minimum

The facility is nice, and there are staff present most of the time to administer medications. My father was on the "memory care" floor for two years. The staff has high turnover and little training. No dementia specific training. "Memory care" in quotations because they will tell you they are actually "specialty care." Would feel comfortable with sending family here for short term recovery after an injury perhaps, but wouldn't recommend for dementia care due to lack of training and attention to detail. Towards the end my father would get confused and agitated (predictable outcome of dementia) and staff had no plan or training to deal with it. Police were called and my dad was so frightening that he was going to be in trouble or hurt by them. The eventually refused to have him any further, but also refused to reimburse the money we'd already paid for an upcoming month of services.

Anonymous

Assisted Living

Family/friend

June 2, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
5.0
Staff
3.0
Meals & Dining
4.0

Nice Place

It is a nice community. There is a high turnover of staff, and they don't follow the instructions. The billing has been inaccurate, and has been frustrating. It is the small things that have added up for us.

Anonymous

Memory Care

Family/friend

August 4, 2020

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.5
Value for Cost
3.0
Care Services
4.0
Activities
3.0

An adequate place

I think The Waters of Highland Park is adequate for that kind of care it offers. The room sizes and layout of the community are appropriate. I have had a positive experience at The Waters of Highland Park.

The Waters of Highland Park

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Map of the neighborhood around The Waters of Highland Park

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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