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The Windsor at San Pablo

4000 San Pablo Pkwy, Jacksonville, FL 32224

For pricing & availability:
(866) 374-4058
9.2
Review score
77 reviews
Add review
9.2
Review score
77 reviews
  • 5 star
    72%
  • 4 star
    16%
  • 3 star
    6%
  • 2 star
    3%
  • 1 star
    3%
See all reviews
8.9
Review score
3394 reviews
60 facilities
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The Windsor at San Pablo
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The Windsor at San Pablo community entrance
24 photos
The Windsor at San Pablo in google map
street view of The Windsor at San Pablo

PL

Child of resident/client

5.0 out of 5 stars

Review for The Windsor at San Pablo

Overall I'm very pleased and would recommend. They really need more staff in dining and to help with activities. More staff led activities would be beneficial rather than through video.I would tell a friend that staff is caring, friendly and helpful. Life director tries to plan activities for residents' interests. They do a good job with having live music for residents several times per month. Overall I would recommend.

Read all reviews

The Windsor at San Pablo

The Windsor at San Pablo is a resort-style senior living community in Jacksonville, Florida. Surrounded by lush palm trees and a courtyard garden, the home features elegant modern common spaces with high ceilings, attractive furnishing, and vibrant colors. The home is within convenient access to the Mayo Clinic, and it’s also just west of the Atlantic coast.

The Windsor contains a variety of pet-friendly apartments to choose from, with features including private baths, walk-in showers, and kitchenettes. Staff provides assistance with activities of daily living as well as professional memory care.

Residents can receive on-demand wellness support in the Personal Wellness Suite, or be pampered in the Harmony Day Spa, which features massage therapy, a whirlpool bath, and a full service salon. The home also features the Oscar Theater, complete with concessions, a cafe and bistro, a game room, and library. With housekeeping, laundry, wellness care, and elegant restaurant-style dining provided, community members can enjoy a worry-free retirement experience in a sunny coastal setting.

State Licensing Information

To explore the licensing information and compliance histories of senior living communities in the state of Florida, visit the Florida Facility/Provider Locator database.

Related links:

7 Easy Steps to Avoid Heat Stroke and Heat Exhaustion in the Elderly

Senior living options offered

  • Assisted Living
  • Memory Care

The Windsor at San Pablo

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Windsor at San Pablo

9.2 out of 10
Review Score77 reviewsWrite a review
Overall Experience
4.5
Cleanliness
4.6
Friendliness
4.6
Care Services
4.5
Staff
4.8
Meals & Dining
4.5
Activities
4.5
Value for Cost
4.4

A Place for Mom has scored The Windsor at San Pablo with 9.2 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Windsor at San Pablo has 77 reviews with an average "overall experience" of 4.5 out of 5.

Filters

1-20 of 77 reviews

Last Updated: 6/11/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Tim

Assisted Living

Family/friend

June 11, 2024

2.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
2.0
Care Services
4.0
Staff
5.0
Meals & Dining
4.0

Mom never should have been admitted here

Our elderly mother was evaluated in April while at a local rehab facility. She was suffering from several health serious issues. We were given the questionnaire in advance. We went through and filled it out and determined on a scale of 1-5, she was conservatively a 4. She was incapable of getting in and out of bed without assistance, had severe incontinence issues, and was cognitively challenged. When the Windsor nurse came to evaluate her, she labeled her a level 3. Mom was admitted to Windsor on [date removed]. On [date removed], the care team recommended hospice care which was initiated immediately. Vitas was called in, but Windsor supplemented them with staff for overnight and when they were not on site. The staff was terrific, but more than one of the staff said our mother should never have been admitted because they were not equipped to provide that level of care. Mom died on [date removed]. The staff was correct. She should have transferred to a nursing facility. Admitting her felt like a cash grab.

Dave

Assisted Living

Family/friend

May 29, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Review for The Windsor at San Pablo

Overall good experience. Yes i would recommend.

PL

Assisted Living

Family/friend

March 18, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
3.0
Meals & Dining
4.0

Review for The Windsor at San Pablo

Overall I'm very pleased and would recommend. They really need more staff in dining and to help with activities. More staff led activities would be beneficial rather than through video.I would tell a friend that staff is caring, friendly and helpful. Life director tries to plan activities for residents' interests. They do a good job with having live music for residents several times per month. Overall I would recommend.

M G

Assisted Living

Industry reviewer

December 23, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Community where staff truly care

This community from leadership to caregivers truly care about the residents that call Windsor San Pablo home. Community is well kept, good food choices and multiple service options offered. Would highly recommend.

Denis S

Assisted Living

Family/friend

December 21, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great visit!

Spent the day here catching up with relatives while attending the Christmas event. Place looked very nice, and the folks working there were real helpful. Christmas event was great – live entertainment and good food. Everything was well organized. It felt very home-like and welcoming. Really enjoyed my time there.

Phyllis

Assisted Living

Industry reviewer

December 21, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0

Friendly and Caring Staff

The staff at The Windsor San Pablo is friendly and caring. Staff takes the time to get to know each of their residents. Staff strives to provide a warm and inviting place to live. It is always a pleasure to visit here.

Janine B

Assisted Living

Industry reviewer

December 13, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Leaders in Senior Living

I am delighted to commend The Windsor a Premier Assisted Living & Memory Care as a healthcare industry professional. The exemplary care and dedicated support provided at this residence have consistently impressed me. I've entrusted numerous referrals, confident that residents receive top-notch services tailored to their unique needs. The compassionate staff and focus on memory care truly set this residence apart. It's a privilege to collaborate with a team so committed to enhancing the quality of life for our seniors. Highly recommended for those seeking excellence in assisted living and memory care.

Tara S

Assisted Living

December 5, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Premier Senior Living Excellence

This residence exceeds expectations with a perfect blend of luxury and care. Attentive staff, upscale amenities, and personalized services make it an ideal haven for seniors seeking a graceful and supported lifestyle. Truly a standout choice in assisted living."

Riley D

Assisted Living

Family/friend

December 4, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Worth the time to go and see!

Exceptional senior living community offering a blend of comfort and care. Elegant amenities, compassionate staff, and a vibrant atmosphere create a haven for retirees seeking a fulfilling lifestyle!!

Wendy D

Assisted Living

Toured community

December 4, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Must see!! Great place for your loved one to live!

What a beautiful residence. It’s decorated for the holidays, clean and is well maintained. What a welcoming team. The residents stay engaged with activities and with options and choices for dining.

Anonymous

Assisted Living

Toured community

August 29, 2023

4.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour with The Windsor at San Pablo and even though we did not pick the community for our loved one, we thought the tour experience was a good one. We didn't get a chance to talk to much staff but the amenities that we saw seemed good.

Pat

Assisted Living

Family/friend

June 13, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Welcoming and Friendly

My family and I had a great experience with the community. The staff are friendly, professional, and helpful. They are available to respond to questions or concerns the family has. Everyone is friendly. This truly feels like a second family. We would recommend the community to others for their loved ones.

Debbie D

Memory Care

Family/friend

March 17, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Closest thing to home

We chose The Windsor at San Pablo because the minute I walked in and toured, it really just felt like a place my mom would like. It reminded me of her own home. The place is beautiful and all the staff are very friendly.

anonymous

Assisted Living

Family/friend

January 31, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Highly recommend

What sticks out most about The Windsor a San Pablo is the genuine concern and care that the staff have for the residents. I would recommend this facility to others.

Anonymous

Assisted Living

Family/friend

December 5, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Resident

The staff is compassionate, understanding and thorough. The staff "held my hand" through this difficult transition for my loved one, ensuring that my loved one would be safe and comfortable.

Anonymous

Assisted Living

Resident/client

December 5, 2022

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Nice.

Anonymous

Assisted Living

Resident/client

December 5, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

My experience is fine.

Anonymous

Assisted Living

Resident/client

December 5, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The facility is great and everyone is very helpful.

Patricia P

Assisted Living

Resident/client

December 5, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

All staff friendly and helpful.

Tom O

Assisted Living

Resident/client

December 5, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Very good.

The Windsor at San Pablo

Neighborhoods

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Map of the neighborhood around The Windsor at San Pablo

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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