About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2026 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2026 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2026 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
Senior Living Awards
Add Review
(866) 388-7494
Talk to a local advisor for FREE

Answer a few questions to get personalized results

Who are you searching for?

The Winfield at Richmond Heights

261 Richmond Rd, Richmond Heights, OH 44143

For more information about senior living options:
(866) 374-4058
9.2
Review score
66 reviews
Add review
9.2
Review score
66 reviews
  • 5 star
    60%
  • 4 star
    23%
  • 3 star
    8%
  • 2 star
    3%
  • 1 star
    6%
See all reviews
8.5
Review score
386 reviews
9 facilities
SaveShare
The Winfield at Richmond Heights
SaveShare
The Winfield at Richmond Heights outdoor common area
9 photos
The Winfield at Richmond Heights in google map
street view of The Winfield at Richmond Heights

Elva B

Child of resident/client

5.0 out of 5 stars

Wonderful

Going to Winfield was the best decision we could've made. During the almost 2 1/2 years our mom was here, she received the the best - & caring & friendly - care. This staff goes beyond the "usual", & it shows. Communication was also excellent. Can't say enough, about this outstanding place!

Read all reviews

The Winfield at Richmond Heights

The Winfield at Richmond Heights in Richmond Heights, OH is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living
  • Independent Living


Is this your business?

Reviews

for The Winfield at Richmond Heights

9.2 out of 10
Review Score66 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.4
Friendliness
4.4
Care Services
4.1
Staff
4.4
Meals & Dining
3.9
Activities
4.2
Value for Cost
4.2

A Place for Mom has scored The Winfield at Richmond Heights with 9.2 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, The Winfield at Richmond Heights has 66 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 66 reviews

Last Updated: 5/1/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

May 1, 2025

2.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
2.0
Value for Cost
3.0
Care Services
2.0
Activities
2.0
Staff
2.0
Meals & Dining
2.0

An experience that was a mismatch with our needs

We selected The Winfield specifically for the level of care in assisted living - this was very important to us. Unfortunately, the level of staff training and approach to the residents was not what we thought it would be. There were a few great staff, but felt a level of hostility from the nursing leadership that led us to move our parent to another facility. Far less important to us was the quality of the food. While we appreciated the willingness to deviate from the menu if a resident wanted something else, the food was pretty underwhelming. We very much appreciate the challenges in staffing and running an assisted living facility and meeting the needs of the residents and their families. We deeply appreciated the care given by some of the very dedicated staff."

Elva B

Assisted Living

Family/friend

January 17, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
1.0
Staff
5.0
Meals & Dining
5.0

Wonderful

Going to Winfield was the best decision we could've made. During the almost 2 1/2 years our mom was here, she received the the best - & caring & friendly - care. This staff goes beyond the "usual", & it shows. Communication was also excellent. Can't say enough, about this outstanding place!

Linda

Assisted Living

Family/friend

October 24, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Review for The Winfield at Richmond Heights

They were smaller and seemed homier than some other places, there was no real odor when we toured and for the money the space was a lot bigger than other places we looked at.

Patricia

Independent Living

Resident/client

October 16, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
2.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Getting back what you put out

I love the fact that they have church & bible study. The people are very friendly. They have a lot of different activities to offer. The janitors are great. My experience with the house keepers , they could do better with the cleaning.

Anonymous

Independent Living

Family/friend

October 16, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
1.0

Great staff

The aids and nursing staff I've interacted with are friendly and patient. The dining room servers are patient with my friend. My friend likes the afternoon activities. And the morning exercise. They keep the common areas nice and there is regular carpet cleaning in those areas. The landscaping outside is always nice looking. I think it's basically all canned food. Not sure about the meats. Both my friends there say the food is not great. For an alternative to what ever they have for dinner one night is hot dogs or baloney sandwiches. Not what I would call quality food for the elderly. I was there for a Christmas dinner last year but I'm sorry I can't remember what they fixed... They don't have a menu to choose from. But they do publish the meals by the week for all three meals I believe. At least for lunch and dinner.

Anonymous

Independent Living

Family/friend

August 15, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Overall a great community spirit.

We are very pleased with The Winfield - friendliness of staff, cleaning of room, food is very good. [name removed] has fun with the activities. We would most definitely recommend this community to other families based on the experience we have had so far. [name removed] on the staff does a great job making the residents feeling welcome. All the ladies at the front desk greet everyone as we come in. Activities director makes it fun for everyone!

Anonymous

Assisted Living

Family/friend

August 5, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Great activities and very friendly staff

The staff at Winfield at Richmond Heights is extremely friendly. As far as the food goes - they need Better quality; more fresh fruits and vetables; more variety

Anonymous

Independent Living

Family/friend

June 26, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

care you can trust

They have worked closely with our family to make sure my mom received the best care possible. Professional staff is excellent, they also use a good therapy service, Caretenders. I wish the caregivers had better training in dealing with people with dementia. Based on the experience we have had, we would recommend this community to other families.

Joan C

Assisted Living

Family/friend

April 8, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

My sister is very happy and everyone is so nice!

My sister is very happy there. Her husband also. Lot of other couples in their situation ( husbands had strokes). The friendly atmosphere is great and was the main reason we decided on The Winfield.

SD

Assisted Living

Family/friend

January 29, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Dads happy, I'm happy

I would recommend the Winfield, they have been responsive to dad, he fell and they got him to the er, and helped him get therapy to get better.

Anonymous

Independent Living

Resident/client

November 29, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Recommended

I am currently a resident at The Winfield at Richmond Heights and overall things have been very good for me at this facility. The food is satisfactory. The staff is wonderful. The facility offers great activities. My only issue has been the wifi, I have had problems with it. Overall, I would recommend The Winfield at Richmond Heights to others.

Anonymous

Assisted Living

Resident/client

November 3, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The Winfield at Richmond Heights review

IT meets all of my needs and then some. It has been a great experience overall, and this place is worth it. Based on the experience I have had so far, I would recommend The Winfield at Richmond Heights to other families.

Anonymous

Assisted Living

Family/friend

October 30, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for The Winfield at Richmond Heights

We really like the place. Unfortunately my mom was only there for one week. I did shop around snd liked it the best. We picked this community because it was near my sister's home. Loved the facility, and I live out of town.

La’Shanya

Assisted Living

Family/friend

August 27, 2023

3.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
3.0

Fair

Overall the place is nice, clean, and most of the staff are very friendly. My parents are in the assisted living area. I’m pleased with the nursing team. My concerns are that we were promised a certain dietary plan of a fish option daily. This all changed recently. We were told that are parents would have a choice of a dining time. This has changed as well. They have been mandated to a 4:30 dining slot with no exceptions.

Anonymous

Assisted Living

Family/friend

July 6, 2023

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
2.0

Horrible place! Don't leave your loved one there

They "act" so nice when you go check the place out. Completely cater to you and tell you what you want to hear! Promise you so many things..... Once your loved one moves in and is settled you don't hear back from them. They hardly EVER return your calls. The call buttons are a big JOKE!!! the aides/and some Nurses are ALWAYS sitting in the hallways on their phones. Never held accountable for what they do or DO NOT do with the residents. This place should be shut down or at least investigated by the state!!! The aides and nurses need educated. They do not care about these people and its just plain sad to see. And It doesn't seem like the administrator cares much either. I feel so bad for some of these residents. The only ones that seem to be OK are the independent living residents. I have witnessed so many laying on the floor calling for help in the hallways or their rooms. Its awful! PLEASE do your loved ones a favor and stay away from this place! I wish we would have. :(

Anonymous

Assisted Living

Family/friend

May 1, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Staff
4.0
Meals & Dining
5.0

Review for The Winfield at Richmond Heights

My loved one loves the food. We picked this community, becasue it was close to my home. It's a warm community, and the staff is very interactive. They have been quite oustanding. They exceeded my expectations.. I recommend to other families.

Joan C

Assisted Living

Family/friend

March 22, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Very pleased, would recommend. Great fit for my sister. Caring staff.

We have been very pleased , the staff was very helpful and pleasant . I liked that there was a bedroom and not just one room. My sister ( the resident) was a cook at an assisted living , says that the food is just ok. I would recommend The Winfield at Richmond Heights to others.

Jennifer B

Assisted Living

Family/friend

February 28, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The BEST facility!

I could not say enough good things about this facility! My mother has been here for the past 5 years and I don't have a single complaint. All of the staff are phenomenal and the nursing care is the best you'll find anywhere. They have always made sure my mother was thoroughly cared for. They respond very quickly to her pendant/call lights, and are always on top of things. The communication from the facility is outstanding. They offer many different activities to keep the residents entertained and engaged and the food is wonderful! You can tell that ALL the staff from administration to housekeeping really care about the community and their residents. I will never send a loved one anywhere but The Winfield!

anonymous

Independent Living

Family/friend

October 26, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Would recommend

There is exercise class 7 days a week. It's chair exercises but my friend says it is challenging. There is a shuttle that is available 3 days a week for dr. appointments. I think 2 days a week for predetermined shopping. The activities are fun and she has lots to choose from.

Linda

Assisted Living

Family/friend

October 14, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Nice community and the accommodations are very spacious compared to other places we looked at

We know that she is safe and well taken care of. Nurses are very good at communicating any issues with medication or health issues. Winfield just felt homier and like the right fit for our mom

The Winfield at Richmond Heights

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around The Winfield at Richmond Heights

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

Back to top