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Trustwell Living at Cherryvale Place

1545 Temple Lane, Rockford, IL 61112

For pricing & availability:
(866) 374-4058
9.4
Review score
92 reviews
Add review
9.4
Review score
92 reviews
  • 5 star
    55%
  • 4 star
    29%
  • 3 star
    11%
  • 2 star
    3%
  • 1 star
    2%
See all reviews
9.1
Review score
2181 reviews
44 facilities
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Trustwell Living at Cherryvale Place
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Trustwell Living at Cherryvale Place community exterior
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street view of Trustwell Living at Cherryvale Place

Jim B

Spouse or partner of resident/client

5.0 out of 5 stars

Trustwell Living at Cherryvale Place

Staff is very caring and helpful. Very polite to all the residents. Activities are available, could use some variety. Dining is good. Staff is helpful and professional. Food quality is far better than most facilities.

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Trustwell Living at Cherryvale Place

Trustwell Living at Cherryvale Place provides assisted living and memory care to seniors in Rockford, Illinois. The community boasts a beautifully landscaped campus with homelike touches, including comfortable living areas and mouth-watering meals and snacks. Residents can stay active through community-led events and activities or enjoy solitude in one of the cozy outdoor spaces. A licensed nurse and compassionate care team provides your loved one with quality care that fits their ever-changing needs. Find the peace you deserve at Trustwell Living at Cherryvale Place.

Senior living options offered

  • Assisted Living
  • Memory Care

Trustwell Living at Cherryvale Place

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Trustwell Living at Cherryvale Place

9.4 out of 10
Review Score92 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.3
Friendliness
4.3
Care Services
4.2
Staff
4.5
Meals & Dining
4.4
Activities
4.1
Value for Cost
4.1

A Place for Mom has scored Trustwell Living at Cherryvale Place with 9.4 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Trustwell Living at Cherryvale Place has 92 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-20 of 92 reviews

Last Updated: 10/15/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Jim B

Assisted Living

Family/friend

October 15, 2025

5.0 out of 5 stars
Verified Review

Trustwell Living at Cherryvale Place

Staff is very caring and helpful. Very polite to all the residents. Activities are available, could use some variety. Dining is good. Staff is helpful and professional. Food quality is far better than most facilities.

Scott Meyers

Assisted Living

Family/friend

September 30, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Trustwell Living at CherryVale Place

My brother was a resident for his last two weeks of his life he couldn’t have found a better place. The staff was so supportive and friendly even in this short and very difficult time. The facility was clean and pleasant and the other residents seemed very happy and friendly.

Anonymous

Memory Care

Family/friend

September 26, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Would recommend

The staff was very helpful and willing to answer any concerns quickly

Lisa W

Assisted Living

Family/friend

August 31, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Trust in Trustwell

I highly recommend Trustwell Living. My mom has made good friends, and the staff is friendly and very caring. From the friendly faces of [name removed]and [name removed] at the front desk, [name removed] and her excellent dining center staff, nurse [name removed] along with the nursing and CNA staff…. We couldn’t be more satisfied.

Kenneth P

Memory Care

Family/friend

August 23, 2025

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

A good place to stay

My wife has been a resident in the memory care wing of CP for a year now. She settled in in a week or less and gets along with the staff well. My wife is called a pacer in that she likes to walk the halls. I feel good knowing she is receiving excellent care

Margarita Diaz

Assisted Living

August 22, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Love this place

The staff from the front desk receptionist, the cnas, and the nursing even the housekeepers are very nice and friendly I enjoy seeing the residents when I come in. I would recommend this place to anyone .

BG

Assisted Living

Family/friend

June 27, 2025

4.0 out of 5 stars
Verified Review

Review for Trustwell Living at Cherryvale Place

Friendly staff and kept very clean! Would recommend!

Anonymous

Memory Care

Family/friend

April 29, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
2.0
Activities
3.0
Staff
3.0
Meals & Dining
2.0

I'd still recommend based on comparison to competitors

It's very clean and comfortable and the people who run the place are great. However that does not translate well to floor staff. They are understaffed and although I'm sure the staff are trying their best and stretched thin. I feel like the individual attention given to the clients is low and a stronger staffing ratio would benefit them. The nursing staff was also very hard to communicate with and often didn't comply with wishes expressed by my mother's medical team.

Anonymous

Assisted Living

Family/friend

March 4, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Would recommend

Very friendly, even when I'm walking with her in the hallway, the staff always makes a point to stop, call her by name & talk to us. She will live forever because they do take real good care of her (sometimes with dementia patients that is a struggle)

Marguerite K

Memory Care

Family/friend

December 22, 2024

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
2.0
Staff
1.0
Meals & Dining
2.0

Horrible

Came to visit Mom today. Found her door unlocked and open. We walked in and found her curled up on the end of the bed. She was still in her pj's at 11 30am. We thought she was dead because she didn't respond to us. Usually she is pretty spry, but she couldn't even stand. We hunted down an aide that told us she hadn't eaten or drank anything for the last 3 days. We were never notified. We asked for the nurse to check her. Her BP was dangerously low! She was fine last week when we visited. They called 2 wks ago saying she was hostile. We suggested they test for a UTI. They said they would test and treat. We never heard back. Her room was filthy! There was dried urine on the floor and toilet! After we fed, dressed and cared for her she was better. We had to clean her room since the attendant just gave us excuses why she couldn't. Have tried to call office personnel several times, they never answer or return calls! Find somewhere else to take your loved ones!

Ben

Assisted Living

Family/friend

September 25, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Trustwell Living at Cherryvale Place

Clean and friendly with age appropriate activities. We picked this community because of the price and a very clean appearance like there landscaping mom likes to sit outside on a nice day as do other residents.

Barbara D

Assisted Living

Family/friend

September 12, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Love it!

The staff is very good and attentive and caring. The maintenance person is awesome. I love the big living room with separate bedroom and large bathroom off of the bedroom. Plenty of space for all my aunts things she needed and wanted when moving her from her home. My aunt is happy with the quality of the food also.

Anonymous

Assisted Living

Family/friend

September 10, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
2.0
Staff
4.0
Meals & Dining
4.0

Nurse [name removed] was a god send.

I think Cherryvale Place was a nice facility but my Dad was right on the cusp of needing more skilled care due to memory issues and ultimately fell through the cracks there. This was not entirely their fault as he was vehement about not going into a "nursing home" but ultimately it led to repeated hospitalizations due to issues with his blood sugar and falls. He passed after a brief stay in a rehab facility which transitioned into hospice care.

Anonymous

Assisted Living

Family/friend

July 18, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

Friendly staff

The cost has went up and the quality of food down according to my mother in-law. Based on the experience we have had, we would recommend Trustwell Living to other families who may need a place for their loved ones

Mary D

Assisted Living

Family/friend

April 23, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly recommend!

We chose Cherryvale Place because it was bright and cheery! They decorate for all of the holidays and have lots of activities. Everyone at this facility is nice and ready to help when needed.

Tracy B

Assisted Living

Family/friend

April 4, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

above and beyond, great communication, genuine loving staff

They really went over & above to get everything done with Dr paperwork to get her in on the scheduled day, the nurses communicate well with family about care, everyone seems very nice, they all call her by name when greeting her in day to day. I would most definitely recommend them to others.

Kathleen K

Assisted Living

Family/friend

January 13, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The service provided was top notch.

I highly recommend Trustwell Living for a family member. My mother was well cared for. The therapist helped get her to the next level. The staff is very attentive and friendly from the top to the bottom. . The food was consistently good.

Greg and Cindy

Memory Care

Family/friend

December 21, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our families experience

That staff members at Trustwell Living at Cherryvale Place community have been great and based on the experience we have had so far we would absolutely recommend them to others families!

Anonymous

Assisted Living

Family/friend

October 19, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Trustwell Living at Cherryvale Place review

Overall has been good. Mostly because someone is there to tend to the client. The building is kept up well. Doesn't smell when you go in. Had to ask for a large stain to be cleaned from apartment floor after moving in. Felt like because it want used it was just left. I'm not sure it was cleaned before client moved in. There was what appeared to be urine on the base of the toilet. Friendliness of staff - before we decided to go there everyone was super friendly. Since we have been there the daytime secretary has been completely rude at times not just to us but to others as well. It was definitely brought to their attention as it costs to much for an attitude of any kind. The overall rest of the staff such as maintenance man [name removed], and lunch ladies especially [name removed] are very pleasant and help everyone and if they don't know they get someone. Haven't seen much of the office staff since we first met. The hair stylist that is there and is not employed by them is an excellent lady. Overall pretty friendly. The communication between staff has a lot to be desired. Quality of care - Seems like they do a good job checking on her blood sugar/ diabetes. Takes at least 15 minutes before anyone responds to a button push for assistance. Seems long when you need something. Takes a while to get use to there food. According to the clients it has lots to be desired. Large amounts and there is not a diabetic diet. I'm not sure there is even a low sodium one. The activity ladies are nice. They have to go ask my client if she wants to participate. I'm not sure they do. She can't remember that is why she is there. Have to schedule with the activities director for transportation to appointments. Apparently they don't take anyone after 2 to appointments. Value for cost - nothing to compare it to.

DR

Assisted Living

Family/friend

October 18, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Review for Trustwell Living at Cherryvale Place

I would recommend it for a parent needing placement in assisted living. The staff especially nursing department have been wonderful and I feel my Dad is getting good care.

Trustwell Living at Cherryvale Place

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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