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Trustwell Living at Eagle Pointe Place

2700 Matthew John Drive, Dubuque, IA 52002

For pricing & availability:
(866) 374-4058
9.3
Review score
60 reviews
Add review
9.3
Review score
60 reviews
  • 5 star
    60%
  • 4 star
    25%
  • 3 star
    5%
  • 2 star
    0%
  • 1 star
    10%
See all reviews
9.1
Review score
2181 reviews
44 facilities
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Trustwell Living at Eagle Pointe Place
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Trustwell Living at Eagle Pointe Place community exterior
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Trustwell Living at Eagle Pointe Place in google map

George G

Resident/client

4.0 out of 5 stars

Variety!

The adjustment was understandably hard, but the great variety of people and activities is wonderful and helped with the transition. Eagle Pointe welcomes and homes a diverse culture - staff and residents, ages, personalities, backgrounds - which allows for a variety of needs and interests to be met by many. In my case, I needed a specific care plan that would help me with my unique needs and help me keep living a productive life, despite some hindrances. The place reminds me age is not a hindrance. The staff really know how to be around and care for many different types of people, ages and abilities. It’s fascinating to watch staff engage and respond to everyone.

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Trustwell Living at Eagle Pointe Place

Trustwell Living at Eagle Pointe Place is a Senior Living Community located in Dubuque, Iowa. We are on the end of a residential street in the northwest corner of town just south of the Dubuque Soccer Complex. We are minutes away from Dubuque's beautiful parks, accessible fishing piers and the Mississippi Riverwalk.

We offer our seniors time for socializing, numerous activities, delicious meals and the security of knowing that someone is always nearby if you need assistance. In case of emergency we are close to both Finley Hospital and Mercy Medical Center.

Our community comes equipped with a beauty shop, activity rooms, therapy pool, fitness center, outdoor courtyards and friends around every corner. During the summer we take trips to the nearby Dubuque Arboretum and Botanical Gardens. Weekly trips for shopping, dining and casino visits are offered year round. When it's too cold and windy to go outside we make our own fun with happy hours, movie nights and live entertainment.

Our restaurant style dining room offers three enticing meals daily and snacks or alternate meals are always an option. Invite your friends and family to dine with us, we serve favorite like chicken and dumplings in addition to healthier options such as...

Senior living options offered

  • Assisted Living
  • Independent Living

Trustwell Living at Eagle Pointe Place

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Trustwell Living at Eagle Pointe Place

9.3 out of 10
Review Score60 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.3
Friendliness
4.3
Care Services
4.3
Staff
4.6
Meals & Dining
4.2
Activities
4.4
Value for Cost
4.2

A Place for Mom has scored Trustwell Living at Eagle Pointe Place with 9.3 out of 10 using our proprietary review score based on 15 reviews in the last 2 years. Over all time, Trustwell Living at Eagle Pointe Place has 60 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 60 reviews

Last Updated: 5/21/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

George G

Assisted Living

Resident/client

May 21, 2025

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Variety!

The adjustment was understandably hard, but the great variety of people and activities is wonderful and helped with the transition. Eagle Pointe welcomes and homes a diverse culture - staff and residents, ages, personalities, backgrounds - which allows for a variety of needs and interests to be met by many. In my case, I needed a specific care plan that would help me with my unique needs and help me keep living a productive life, despite some hindrances. The place reminds me age is not a hindrance. The staff really know how to be around and care for many different types of people, ages and abilities. It’s fascinating to watch staff engage and respond to everyone.

Diane H

Independent Living

Resident/client

May 20, 2025

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Musical

Everyone here, including the staff, are very friendly. I’ve made many friends and appreciate all the help I’ve gotten here. I was here for about a year before Covid then came back in 2022 and have been here ever since! One of my favorite things to do here is to go to all the music programs, such as Happy Hours and Hymn Singing. I love to sing!

Skylar K

Assisted Living

Family/friend

May 18, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Excellent place to stay

My grandma loved living here. Great place to live! Staff were very friendly whenever I would go visit her and there were a lot of great activities for her to engage in. An excellent place to bring your loved ones to.

Beverly

Assisted Living

Family/friend

May 18, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
5.0
Staff
5.0

A Truly Caring Community

Trustwell Living at Eagle Pointe Place holds a special place in my heart—not only because my sister is the Business Development Director there, but also because my grandmother was a resident. When my grandma lived at Eagle Pointe Place, our family experienced firsthand the compassion, professionalism, and attentiveness of the entire team. She was treated with warmth and dignity, and the staff always made sure she felt safe, comfortable, and engaged. The caregivers were patient and kind, and it gave our family so much peace of mind knowing she was in such good hands. What made the experience even more meaningful was seeing how my sister and her team go above and beyond to make every resident feel valued. It wasn’t just a job for them—it was clear they truly cared. Eagle Pointe Place is more than just a place to live—it’s a place where people are cared for like family

Cindy M

Independent Living

Family/friend

May 17, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Trust well living at Eagle Point Place

My step mom lived at EPP for around 4 years and my daughter has worked there for 3 1/2 years. I have attended numerous events and have volunteered at some. They are always so fun and the residents love them. When my step mom lived there she was treated with so much love by the amazing care workers and all the staff! Unfortunately she took a bad fall and isn’t able to be there anymore. I know she misses it a lot. She always enjoyed visiting with other residents and attending many of their social events. EPP is an amazing place to live or a home for your loved one!! I have ONLY Positive things to say about this amazing and caring facility!!!

Jessica G

Independent Living

Family/friend

May 17, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Grandma’s new home

Due to various reasons, my Grandma had to move out of her home. I’m so thankful she found eagle pointe place as her new home. You can tell there is much thought put into caring for all the residents, especially all daily activities. All the staff is extremely friendly and genuinely care for all the residents.

Olivia M

Independent Living

Family/friend

May 17, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

AMAZING staff, activities, community.

From the moment you walk in Eagle Pointe Place is vibrating with positive energy from the residents, compassionate staff, open and welcoming dinning and community areas. The resident room was perfect size for my grandma and the building was easy to navigate. Highly recommend sending your loved ones here.

Magnes

Independent Living

Resident/client

May 16, 2025

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

17 years

I’ve lived at Eagle Pointe Place, in the same apartment, longer than I have lived any other place in my life - 17 years! It’s a good place when you can’t live in your home alone anymore. When I first moved in I brought two cats with me- Murphy and Hope- as they are pet friendly. I’ve always had cats over the years, so being in a pet friendly community was important to me, and especially when one of my cats was my emotional support animal when going through chemotherapy. I was her support and she was mine. Later I adopted Pumpkin and years later, Scooter, when a former resident needed to rehome him.

Jessi H

Independent Living

Family/friend

May 16, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

5 Stars

My mom will be moving in soon and the marketing person been so kind and caring helping us to find the perfect apartment for my mom. I can’t wait for my mom to move in. Heck it so much fun there I’ll be hanging around with her there lol It’s a beautiful place with tons of natural lighting, a perfect secluded location with lots of places outside to enjoy the weather and everyone we have dealt with us been amazing ??

Middendorf Girls

Assisted Living

Family/friend

May 16, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Grandma’s Chantilly Lace

Grandma lived at Eagle Pointe for about 3 years and truly loved it. The transition was understandably difficult—any big move and life change can be—but once she settled in, she really began to thrive. Music was always a central part of Grandma’s life. After Grandpa passed away in [year removed], she promised him she’d keep the music alive. That’s why discovering that Eagle Pointe prioritized live music—through happy hours, concerts in the garden, holiday performances, Monday afternoon bands, Tuesday sing-alongs, and more—felt like finding her new happy place. She was best known at Eagle Pointe for singing in the halls, especially her fun renditions of [name removed] with another resident on the way to supper. I smile every time I think of that and all the joy Eagle Pointe brought her.

Mary Ann V

Assisted Living

Resident/client

April 17, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Happy Resident

I've been very happy living here! The friendliness of the staff and the residents and the availability of all the activities has really made this place feel like home. I love the location of my apartment, and the facility is very bright and cheery.

Luann W

Independent Living

Resident/client

April 17, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

A Wonderful and Friendly Place to Live

I've looked at other places and this was the only place where there were people around. There are so many activities available and opportunities to get involved. It's not just games but educational, spiritual, and so much more.

Charlie R

Assisted Living

Family/friend

March 14, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A Great Community

EPP is a wonderful community that provides a warm and welcoming environment for its residents. The staff is dedicated, ensuring that everyone feels cared for and supported. There’s a true sense of community, where residents can enjoy meaningful connections and a positive atmosphere. It’s a place where families can feel confident that their loved ones are in good hands.

Anonymous

Assisted Living

Family/friend

March 4, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Trustwell Living at Eagle Pointe Place

Bright rooms and physical therapy available. They really cared.

TM

Assisted Living

Family/friend

January 3, 2025

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Sad shell of what it once was

My father lived at EPP for a few years, sadly the last 6-8 months or so, it went from being a place of joy, to a very depressing place. It seems like the management disappeared, and just doesn’t care anymore. Very sad.

Mary S

Assisted Living

Family/friend

October 14, 2024

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
3.0
Staff
1.0
Meals & Dining
1.0

Management has gone downhill

My mom has lived there for a few years. Over the past few months under the new director it has really gone downhill. No one seems to care anymore, and that comes from the top down. So many lovely people have left and it’s a shame how this place is run now by someone so incompetent.

Jeff C

Assisted Living

Family/friend

September 9, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
3.0

There needs to be more activities

Meals are what they are- they are balanced however the taste and quality..... I realize that it's not home cooking. Activities, there seems to be very little if any scheduled on weekends. I'm pretty sure that we are paying for a full month not a full month and pro-rated weekends because there are no activities. These residents deserve better than this and not be bored. We chose EP not because it was the cheapest, or most convenient. But, in our hearts it was a good fit.

Anonymous

Assisted Living

Family/friend

July 12, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Beautiful facility

Nice location, great activities including water aerobics at their pool, lots of choices for different rooms, assisted living staffed by RN during weekdays, transportation to appointments and excursions...A beautiful facility in a community setting near local shopping center, Asbury plaza. Fun activities and transportation for appointments and outings. Friendly staff and independent as well as assisted living options.

Jean M

Assisted Living

Family/friend

April 3, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Help for Mom

Everyone is very friendly. They really are trying to make Mom comfortable and make friends. They are very concerned about her and call me if they see a problem. Nice and bright and a lot of nice seating areas. There is always something going on to keep people active.

Rick

Independent Living

Family/friend

January 25, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Mom is very happy!

Our mom is currently a resident at Trustwell Living at Eagle Pointe Place and most everything has been great. She says that the meals are always good and that she has a nice variety to pick from. There are activities and entertainment, plenty to do. Mom is really happy there, she is never in her room and is always out socializing. The move in was easy and the staff is very friendly and helpful. There does seem to be some confusion on how often they vacuum her room, my sisters and I thought it was every week but not 100% sure. With housekeeping, laundry, meals, and medication management, it is definitely worth the money. We would recommend the facility, no question about it. Mom plays cards almost daily and really enjoys the dining room where she can sit anywhere and visit with everyone. The apartment is spacious enough to put mom's favorite furniture and it has a very large storage closet to boot.

Trustwell Living at Eagle Pointe Place

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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