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Trustwell Living at Ridgeview Place

12903 E Mission Ave, Spokane Valley, WA 99216

For pricing & availability:
(866) 374-4058
9.4
Review score
67 reviews
Add review
9.4
Review score
67 reviews
  • 5 star
    47%
  • 4 star
    27%
  • 3 star
    18%
  • 2 star
    1%
  • 1 star
    7%
See all reviews
9.1
Review score
2181 reviews
44 facilities
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Trustwell Living at Ridgeview Place
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Trustwell Living at Ridgeview Place
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Trustwell Living at Ridgeview Place

Trustwell Living at Ridgeview Place, is an assisted living and memory care community nestled in a quiet neighborhood in Spokane Valley, Washington. Warm-hearted staff, including a full-time registered nurse, are available to residents both day and night to offer help with medication and assistance with daily tasks as needed. They also offer healthy, chef-prepared dining options and a robust variety of activities designed to keep your loved one social, active, and connected to the community of friends around them. Residents are always just a few steps away from robust amenities, comfortable gathering and dining spaces, and beautifully landscaped outdoor areas that allow them to relax and socialize on their own time.

Senior living options offered

  • Assisted Living
  • Memory Care

Trustwell Living at Ridgeview Place

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Trustwell Living at Ridgeview Place

9.4 out of 10
Review Score67 reviewsWrite a review
Overall Experience
4.0
Cleanliness
4.1
Friendliness
4.2
Care Services
3.8
Staff
4.2
Meals & Dining
3.9
Activities
4.1
Value for Cost
3.8

A Place for Mom has scored Trustwell Living at Ridgeview Place with 9.4 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Trustwell Living at Ridgeview Place has 67 reviews with an average "overall experience" of 4 out of 5.

Filters

1-20 of 67 reviews

Last Updated: 10/23/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Terri G

Assisted Living

Resident/client

October 23, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Respite Care

My mom had a month long respite stay at Trustwell. The staff was very attentive to her needs and were incredibly thoughtful. They made her feel welcomed and included. I appreciated the efforts they made to accommodate my mom while we had a break. It is difficult to take time for yourself when you are caring for loved ones. I am truly grateful for both “A Place for Mom” and for “Trustwell” for their understanding and support.

Anonymous

Assisted Living

Family/friend

October 15, 2025

3.0 out of 5 stars
Verified Review

My moms care

Weekend staffing is lacking. We are paying for them to assist with getting undressed at night and this only happens about 1 in 5 days.

Judy

Assisted Living

Family/friend

October 9, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Friendly staff and environment

What we like the most about the community is the friendly staff, attention to detail and yes we would recommend this community to other families based on the experience so far.

Vicki B

Assisted Living

Family/friend

August 13, 2025

2.0 out of 5 stars
Verified Review

A very nice building, staff kind, but understaffed. Not quite what its advertised to be.

1. Short staff- has had light on for up to 2 hrs without being answered. He is w/c bound. 2. Meals, 1 pancake, 1 sausage link, 4 oz fruit cup. Lunch - bowl of split pea soup and crackers. 3. Dinner egg salad sandwich, handful of chips. Dinner - steak dinner, salisbury steak like from a tv dinner. Housekeeping. 5-10 minutes to clean his bathroom and vacuumn his room without moving or picking up anything. Maybe he is picky, but for $[removed]a month, food should be more plentiful, and nutritious. He cant pick stuff up off the floor without falling out of chair. His caregivers are not unkind, but just always run short. Which after being in healthcare for 30 years, I know about. But if you cant get help for 1.5 to 2 hours, theres a problem. There was supposed to be transport available, but doesnt seem to be.

Anonymous

Assisted Living

Family/friend

July 29, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our Family's Experience

Since Trustwell is a smaller facility the staff knew every resident and each resident knew every staff member. The staff were so kind and patient always willing to help a resident with any needs. My mom loved being around people and if there wasn't an activity going on (which was rare) you would find her in the lobby sitting on the couch in front of the fireplace. Any staff member who passed by always checked in with her. When she returned to Trustwell from a hospital stay all the staff was waiting for her in the lobby with clapping and welcoming cheers. Both she and I were very touched by this. I know my mom was so fortunate to be a part of the Trustwell community

Julie J

Memory Care

Family/friend

June 12, 2025

5.0 out of 5 stars
Verified Review

Highly recommend

The care was wonderful. The staff is only limited because of laws passed by the state. For example, dad would forget he couldn't walk and fell numerous times because the legislature passed a law they can't use bed alarms. So that part was frustrating for them as well as us

Anonymous

Assisted Living

Family/friend

May 28, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.5
Activities
4.0
Staff
3.0
Meals & Dining
4.0

Caring staff

They could use more staff at times. I would like to see administrator interacting with residents more. There is not enough in between meal time choices. It is a great value and staff really cares about the residents.

Anonymous

Assisted Living

Family/friend

May 6, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
2.0

Our experience - Quiet assisted living with a simple atmosphere for residents. Feel food & communication to outside.....

For the cleanliness of the community the open areas 4, Individual room 2. Overall it is a nice facility. For what it is. At first seemed perfect. Was bought out by new owners and many things changed. Items they said they would improve (food), did not. Items they said would remain, changed. Felt there was a lack of knowledge regarding Mom as an individual. If she didn't go out of her room they didn't care - even to eat. Plus, when I asked for specific info on her activities and food intake there was nothing able. Just word of mouth. Moved Mom in with me, so I'm aware of how she is REALLY doing. Our experience - Quiet assisted living with a simple atmosphere for residents. Feel food & communication to outside family could be improved. But overall would recommend.

Anonymous

Assisted Living

Family/friend

February 26, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Trustwell Living at Ridgeview Place

She is happy to be there. Very friendly staff. Learn to know likes and dislikes. Lots of smiles. Everything is on schedule. Yes We recommend

Anonymous

Assisted Living

Family/friend

January 24, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A good fit

we chose Trustwell Living at Ridgeview Place because of the size of room. Dining room was nice, and you could have a garden box of your own if you wanted. Everyone there is great. Kind and gentle.

Anonymous

Memory Care

Family/friend

December 18, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Caring Staff

Ridgeview treated me well more importantly they treated my wife very well up to and after her death. Very caring people. I would tell others to make sure to mark all personal items, ie clothing bedding well as things got mixed up.

Merry V

Assisted Living

Family/friend

October 2, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

My mom is thriving at Ridgeview.

From our initial meeting we were very impressed with Ridgeview. The staff is so kind and caring to my mom. We like the size of the facility. It’s the smallest one we looked at and that makes it easy for my mom to get around. She is busy every day with the activities they plan and enjoys the bus outings. We are so grateful to A Place for Mom for connecting us with Ridgeview.

Anonymous

Assisted Living

Family/friend

September 11, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
2.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Trustwell Living at Ridgeview Place review

After having my mom there for two months, we realized they could not support her with the level of care that she needed. We then had to move her to a skilled nursing facility.

PJ Miller

Assisted Living

Family/friend

September 3, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Trustwell Living at Ridgeview Place

I have recommended this facility to a friend of mine a few months ago. I have voiced to her that the staff genuinely care about their tenants and that is the most important aspects of an asst living facility to me

Anonymous

Assisted Living

Family/friend

June 14, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Review for Trustwell Living at Ridgeview Place

I would only recommend Ridgeview to ppl who have family that closely watch over their care plan, that services in it have been requested/approved, are necessary and actually rendered.

Craig H

Assisted Living

Family/friend

May 1, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very happy with Ridgeview

We placed my mom in the Ridgeview -Trustwell Assisted Living in Spokane Valley about 6 weeks ago. As anyone knows who has been in this situation it is an agonizing decision doing this. The staff was very informative and showed much care for her prior to her entering. We visited there several times and then she had a respite trial time which helped not only her but us as well. Since that time I have watched her begin to thrive and has had more interactions with others than she has since my dad passed 6 years ago. She has made friends and participates in activities regularly. The staff is very caring and attentive and the administrators interact with the residents daily. The size of the facility is smaller than others and very easy to navigate for those who would struggle navigating a larger facility like my mother. We are very happy with the care she is receiving and she is happy too.

Anonymous

Assisted Living

Family/friend

March 27, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Please consider Ridgeview Place

The facility easy to navigate for the residents. The staff has outstanding one on one contact with all residents. From housekeeping to the chefs. Very caring staff. I loved the apartment setup and the size of facility stood out.

Anonymous

Assisted Living

Family/friend

March 1, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Great Staff

What I like the most are all the little things that the staff seems to really know their people. Any medical care seems to be on the light side. I haven't really figured that out yet. I think part of that is new management. I chose it because it's smaller and the rooms are newer.

Anonymous

Assisted Living

Family/friend

February 27, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Great staff and I would recommend

It's a pleasant facility and very clean. The staff is friendly and caring. The thing that decided me to pick Ridgeview was the availably of a large apartment (a lot larger than any other facility but the majority here are studios). Food is mediocre. Ridgeview really does need to address that. The flip side is that the elderly do better with less highly spiced meals.

June W

Assisted Living

Family/friend

February 21, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A very friendly community. The staff are excellent and caring.

The staff welcomes family and encourages participation in activities with your person living there. Definitely a place to call home. The apartments are nice. There is 24 / 7 assistance for your needs.

Trustwell Living at Ridgeview Place

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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