165 Jefferson Ave., Ruston, LA 71270
Anonymous
Child of resident/client
Review for Trustwell Living at Russ Place
The director was great and overall clean and good. Mom complained that food was not good. Mom got sick and we had to move to higher level care. The RN at Russ was not my favorite. During my crisis week did not think she had good people skills. 4/5 is rating. Only had 6 weeks there.
Read all reviewsTrustwell Living at Russ Place
Trustwell Living at Russ Place
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
A Place for Mom has scored Trustwell Living at Russ Place with 9.2 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Trustwell Living at Russ Place has 52 reviews with an average "overall experience" of 4.8 out of 5.
Anonymous
Assisted LivingFamily/friend
August 8, 2025
The director was great and overall clean and good. Mom complained that food was not good. Mom got sick and we had to move to higher level care. The RN at Russ was not my favorite. During my crisis week did not think she had good people skills. 4/5 is rating. Only had 6 weeks there.
Anonymous
Assisted LivingFamily/friend
July 17, 2025
Everything is fine in all areas so far. I would recommend Trustwell Living at Russ Place to others who are searching for assisted living for their loved ones.
Anonymous
Assisted LivingFamily/friend
May 21, 2025
Very nice neighborhood, friendly staff. New Director is very nice. Always there to answer any questions. The rooms are adequate in size. Kitchenette, large bathroom, living room, small kitchen, small refrigerator and small bedroom. They plenty of space for walking, nice dining area, in house beauty salon, washer and dryer facility.
Adrian T
Assisted LivingMay 15, 2025
I am most impressed with the way Trustwell is set up like home. I love that there is 24-7 stay on hand and the staff is vetted. There are options for long term and respite care which most facilities do not have. I’m definitely going to refer Trustwell to some of the families I know that are looking for trusted and quality care.
Anonymous
Assisted LivingFamily/friend
January 27, 2025
They are all very friendly and helpful. The only complaint my mother's has had is that they are short staffed with their assistance workers.
Thomas W
Assisted LivingIndustry reviewer
July 11, 2024
Very friendly and helpful staff. Very nice facility and very clean. Residents seem very happy and enjoying their stay. Rooms are spacious and accommodating. Couldn’t ask for a better home for my relative. I would highly recommend Russ Place to anyone. Very affordable and conveniently located.
Greg
Assisted LivingFamily/friend
October 13, 2023
I can't say enough about the staff. Just wonderful.
Anonymous
Assisted LivingFamily/friend
October 2, 2023
we love the people that care for my mother! The staff is wonderful
Alice H
Assisted LivingResident/client
October 2, 2023
As soon as I walked through the doors at the building I was at peace. everyone here is so sweet and kind
Anonymous
Assisted LivingToured community
February 14, 2023
Our family had an in person tour and we thought the tour was just exceptional we loved the community, however we were not able to pick it for our loved one because of the price, it was just to significant.
Barbie L
Assisted LivingFamily/friend
August 15, 2022
Wonderful place. The staff in awesome. Everyone there is caring towards the residents. The food is great! Russ Place is an excellent choice for assisted living. My mother is happy there and I have peace of mind knowing she has someone around 24/7. A wonderful homey place to live if no longer able to live alone at home.
M A
Assisted LivingFamily/friend
August 31, 2021
My brother signed on the dotted line because of the cost. But he stays there because of the administrator and the staff. They make sure that he gets the medical care he needs and takes him to his appointments and check in on him everyday to make sure that he gets what he needs. You have to be buzzed in to get into the facility and you have to have a mask and your temperature is taken.
Helen
Assisted LivingFamily/friend
November 12, 2020
The community has been cautious and about allowing outsiders in. They haven't had any cases of COVID in the community. Russ Place is great at calling us twice a week to give us an update on our loved one. My loved one was a home economics teacher in their former life. The food department, made menus to align with Route 66. They even had menus for each "restaurant" in the cities along the Route. This entertained the residents during this time and not being able to take the residents out of the community. This even educated the residents. There was even a card stock menu for the residents to keep as a memento.
Mickey Anglin
Assisted LivingFamily/friend
October 21, 2020
The facility is well kept, and friendly. The staff was amazing, the director went above and beyond helping us get our loved one moved in quickly during COVID. The room our loved one had was spacious and easy for him to move around in, he had no trouble getting in and out of it. He said there was plenty of food, it just wasn't spiced to his liking.
davidsonjames568@gmail.com
Assisted LivingResident/client
August 14, 2019
The Russ Place in Ruston, Louisiana is a nice place to be. The grounds are very nice, the staff is very helpful and the dining is to live for. We have a nurses on duty from 7:00 am until 7:00 pm 7 days a week and have an activity director here Monday thru Friday.
Anonymous
Assisted LivingFamily/friend
October 17, 2018
I have a relative that moved to Russ Place within the last 12 months. To say she is THRIVING is a gross understatement. She is a different person when I talk to her. There has been a big change since she lived alone. I believe being a part of a community has recharged her life. She has friends, she eats with others 3 times a day and enjoys many of the activities they offer. She feels safe when she goes to bed at night and knows if she needs anything someone will be there with the pull of a cord. I am so grateful for the care she receives that contributes to her overall wellbeing. My entire family is thankful for Russ Place!
Anonymous
Assisted LivingFamily/friend
October 17, 2018
I have first hand seen how amazing Russ Place is for our family and our community! They have such a superb staff that goes over and above for their residents! My family is so very pleased with the care they have received. Russ Place feels like family. You can feel the warmth when you walk in the door. Thank you Russ Place. We are so thankful we found a place that gives us comfort to leave mom and know she is taken care of.
Anonymous
Assisted LivingIndustry reviewer
October 17, 2018
The staff really cares about the residents. Russ Place is like a big family where the residents look out for each other. Some have described it as a "Community Watch" just like you would have a "neighborhood Watch" in your subdivision. When a resident who doesn't show up for Bingo who normally is at the activity with bells on, the other Bingo Playing Residents will go to their apartments and check on them. The activities really do allow for the residents to THRIVE and add more "Life to their years" not just "Years to their lives!"
Anonymous
Assisted LivingResident/client
October 5, 2018
Russ Place used to be.... This is what we hear all the time. You can see evidence of this in so many ways. It is really sad. It is still a decent facility, but you should look beyond the pretty face they put on recently for publicity photos. Complaints about problems have brought little more than comments about rising costs. Services offered are underfunded and understaffed. Residents have been asked to have patience, told that things will change. The sad truth is that we have become disillusioned beyond any but the last shred of hope. The only reason I give it any credit at all is that they do have good people here. A new director has been recently hired. However, unless the corporation takes an actual interest in restoring this facility to something closer to its former glory, I'm afraid it will cease to even be known as what used to be and become one of those places which makes people shift their eyes and shake their heads when it is mentioned. That's a shame, a real shame.
Susan
Assisted LivingToured community
July 16, 2018
I was very impressed with the facility at Russ Place. I hope to be able to place my mother in their care.
Trustwell Living at Russ Place
Find Assisted Living
Starting at$X,XXX/mo
Starting at$3,311+ monthly
Assisted Living is designed for seniors who may have difficulty with activities of daily living. The Arbor provides a way of living for seniors who seek independence and privacy, yet have concerns for housekeeping, lawn maintenance, activities, personal nutrition, as well as assistance with...
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.