1163 Museum Drive, Houma, LA 70360
Anonymous
Child of resident/client
Review for Trustwell Living at Terrebonne Place
I love the place. They are really taking care of my mom. How they put a lot of time and effort into their patients/tenants. I enjoy the amount of effort
Read all reviewsTrustwell Living at Terrebonne Place
Trustwell Living at Terrebonne Place
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for Trustwell Living at Terrebonne Place
A Place for Mom has scored Trustwell Living at Terrebonne Place with 9.5 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Trustwell Living at Terrebonne Place has 26 reviews with an average "overall experience" of 4.1 out of 5.
Anonymous
Assisted LivingFamily/friend
March 24, 2025
I love the place. They are really taking care of my mom. How they put a lot of time and effort into their patients/tenants. I enjoy the amount of effort
Anonymous
Assisted LivingFamily/friend
March 18, 2025
Their people genuinely care! They will listen, they will guide/advise, and they will take action for your loved one! Nothing is perfect however they give their best every day
L. LeBlanc
Assisted LivingFamily/friend
December 6, 2024
Terrebonne Place has a professional and friendly staff. There is a welcoming environment with helpful personnel. There are penty of activities to keep residents active and to allow them to enjoy each other's company. The routine meal schedule is very helpful, and the location is very safe.
D. Griffin
Assisted LivingFamily/friend
October 25, 2024
My mom loves where she is. Everyone is so friendly and they all treat her well. We are all glad we were able to find a place like this to care for mom, as she has Dementia. I would absolutely recommend this community to other families!!! I toured 3 facilities in our area. Terrebonne Place was the best. I have never regretted the decision. Mom is very happy there, and is well cared for.
Randy
Assisted LivingFamily/friend
October 7, 2024
The categories with a 4 rating only reflect that most things can always work towards improvements. Based on the experience we have had so far, we would definitely recommend Trustwell Living at Terrebonna Place to other families
Anonymous
Assisted LivingFamily/friend
August 22, 2024
Trustwell Living has good people and we would of course recommend them to other families! Our loved one has now passed and as hard as this was to navigate it was a blessing our paths crossed with Terrebonne Place! No place is perfect, you have to stay vigilant no matter where you place a loved one! Terrebonne Place strives to improve; they listen and they take action!
Anonymous
Assisted LivingFamily/friend
August 13, 2024
We are satisfied with Terrebonne Place. My mom is safe and well cared for. Could it be better? Of course. When people pay that kind of money, everything should be perfect. But I understand the challenges. Thank you for recommending Terrbeonne Place.
Anonymous
Assisted LivingFamily/friend
August 6, 2024
All 5 stars for Trustwell Living at Terrebonne Place. The facility is very clean and the staff as well as the residents are very welcoming, which was a main reason we chose this facility over others. The staff is absolutely amazing.
Suzie B
Assisted LivingFamily/friend
March 28, 2024
Their the real deal It is a welcoming place for your loved one and the family. A place that has staff that goes above and beyond ?? They helped us every step of the way in this transition. My brother and I are very grateful
Anonymous
Assisted LivingFamily/friend
February 23, 2024
Super nice and friendly staff. Very helpful with patients and families. Lots of activities. They bring patients to and from doctor appointments weekly.
Cindy
Assisted LivingFamily/friend
September 21, 2023
I would definitely recommend Trustwell Living at Terrebonne Place to other families. The staff is very friendly and easy to communicate with. The caregiver personnel are also friendly and diligent. I think my mom is getting good care from people who do care about her well being. My mom likes the food and the caregivers. I think Trustwell Living at Terrebonne Place is the right fit for my mom.
Ebony
Assisted LivingFamily/friend
September 21, 2023
The experience was great. I picked this community because it was flat, secure, clean, and had an amazing staff.
Linda P
Assisted LivingFamily/friend
January 31, 2023
I love this facility! My sister is comfortable here and I'm comfortable with her being here. The staff is very friendly and treats you like family. Communication with the family is good, the staff is very informative. The food is good quality and good variety. They offer a good variety of activities and also offer transportation. Housekeeping is once or twice a week and very good. I would absolutely recommend this facility to family and friends.
Debbie
Assisted LivingFamily/friend
January 6, 2023
I toured 3 facilities while looking for a place for my Mom. Terrebonne Place was the first I visited, and I found myself comparing the other 2 to it. The others could not compare. From the moment I walked into the door, Terrebonne Place stood out. It is beautiful, has very friendly staff, smells fresh, and most importantly, I saw staff engaged with the residents. At another facility, the staff was playing on their cell phones. The staff are so welcoming! They call mom by name, and it is obvious they truly know her!! She participates in several activities each day and has housekeeping and laundry once a week. The trash is removed from each resident's apartment daily. This is the reason Terrebonne Place smells so fresh and clean when walking through the main entrance. We did have one staff issue. Someone had not put a needed item in mom's Care Plan that was discussed at staffing. After multiple complaints, Nurse [name removed] and [name removed], PR addressed the problem and it was immediately resolved. Apparently, I was complaining to the person who had not addressed the problem in the first place. All good now. We are very pleased with Mom's care at Terrebonne Place. As far as recommending Terrebonne Place to others, I already have!
Jason B
Assisted LivingFamily/friend
September 14, 2022
The local leadership is kind and as helpful as they can be. Enlivant, the corporation that owns them, is trash. When we moved my dad in, we setup automatic billing-- $[removed] from his Social Security, the balance monthly from my account. I had already ignored the myriad COVID lockdowns, the lack of staffing the huge effort to request any type of service. In July of this year, I found fraud in my account. The bank made me close the account and open a new one. In the process, I realized Enlivant had not taken a payment since March. I kep trying to contact corporate to update the information. Three different customer service numbers provided to me by the facility were not in service. I was headed out of the country for two weeks and had to table fixing it since the local facility wasn't empowered to change the account for me. By the time I returned, Enlivant had marked April, May and June as NSF. They canceled all automatic billing and let the account go further behind!
anonymous
Assisted LivingFamily/friend
June 15, 2022
We chose Terrebonne Place because of the location, the friendliness of all of the staff, and the quality of care that they provided. The staff bends over backwards and they are fantastic. They are accommodating, want to help you in any way they can, and want to make the transition as smooth as possible for your loved one and the family. My siblings and I are not local so that was especially helpful having a staff that was so accommodating. I would highly recommend the facility. I cannot say enough good things about [name removed], [name removed], and [name removed].
anonymous
Assisted LivingFamily/friend
February 24, 2022
The location of Terrebonne Place is great for our family which is very helpful. Some of the things that we were promised in the beginning have not been worked out yet. Our main disappointment is that they said they would have mass daily/weekly and they have not done that yet.
anonymous
Assisted LivingFamily/friend
September 20, 2021
The main thing is that they are not geared to help diabetics at all which was a huge problem for us. Their menus did not even give options for diabetic choices. She went downhill the whole time that she was here. When I tried to speak to them, no one took the responsibility and they would just pass the book. It was a nightmare and I would not recommend them to others, it was the worst condition I had ever seen her in.
Sue
Assisted LivingToured community
July 27, 2018
Director is a quack. Aids are not trained thoroughly. Building needs serious updating. Food is terrible. Turnover rate is ridiculous. Company wants money money money.
Anonymous
Assisted LivingToured community
March 14, 2018
Mom and I toured, we found a clean, home like setting with friendly residents. Staff was helpful and kind. I look forward to seeing how they can assist us with accommodations.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.