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Vi at Palo Alto, a CCRC

620 Sand Hill Road, Palo Alto, CA 94304

For more information about senior living options:
(866) 374-4058
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6.4
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64 reviews
11 facilities
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Vi at Palo Alto, a CCRC
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Vi at Palo Alto, a CCRC outdoor common area
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Vi at Palo Alto, a CCRC

Located in Palo Alto, California, Vi at Palo Alto, a CCRC, is an upscale community with modern designs and luxurious styling. Residents can have peace of mind knowing they’ll reside within a mile of the local hospital.

At Vi at Palo Alto, residents can find a continuum of care with services for independent living, assisted living, memory care, and skilled nursing. Professional caregivers are overseen by licensed nurses and are qualified to provide round-the-clock care to residents who need that level of supervision. All residents receive concierge services with front-desk staff members available around the clock. Additionally, the community has an on-site wellness center where residents can receive medical services from registered nurses. In addition to on-site care, the community can arrange rehabilitation services, including physical, occupational, and speech therapy.

While aging in place at Vi at Palo Alto, residents can enjoy resort-style amenities and programs. Featured throughout the community are multiple luxuries like the salon and spa, the indoor pool, the art studio, the walking paths, the rose garden, and more. The community also has four dining areas where residents can sit and eat chef-prepared meals together. Likewise, residents can maintain physical fitness with an on-site fitness center that hosts group...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living


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Reviews

for Vi at Palo Alto, a CCRC

1 out of 10
Review Score1 reviewWrite a review
Overall Experience
1.0
Cleanliness
3.0
Friendliness
2.0
Care Services
1.0
Staff
1.0
Meals & Dining
5.0
Activities
1.0
Value for Cost
1.0

A Place for Mom has scored Vi at Palo Alto, a CCRC with 1 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Vi at Palo Alto, a CCRC has 1 review with an average "overall experience" of 1 out of 5.

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1-1 of 1 review

Last Updated: 11/28/24

Overall Experience
Date Submitted
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A Place For Mom has verified the person writing the review and their connection to the community.

Susan

Memory Care

Family/friend

November 28, 2024

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
5.0

Skilled Nursing is appalling

My father had a good experience at the Vi while he was in independent living. But his experience in skilled nursing was one of neglect and apathy from the staff. He was left in soiled clothes for hours, ignored, and even though his children talked to the managers countless times about his lack of care, nothing changed. He was not given a shower unless we insisted, (even though there was a stated schedule for this), and he endured countless other indignities. They expected him right away to hire a full time caregiver, even though he was paying a huge amount of money to stay there, and had lived at the Vi for many years beforehand. While the skilled nursing looks very nice from the outside, this is very deceiving. The long term care at the Vi was one of the main reasons he chose to live there. My father trusted the Vi that his care at the end of his life would be stellar. This was sadly and heartbreakingly not true.

Vi at Palo Alto, a CCRC

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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