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Vitality Living Shadow Hills

110 Frankford Ave, Lubbock, TX 79416

For pricing & availability:
(866) 374-4058
9.0
Review score
49 reviews
Add review
9.0
Review score
49 reviews
  • 5 star
    57%
  • 4 star
    31%
  • 3 star
    8%
  • 2 star
    2%
  • 1 star
    2%
See all reviews
8.9
Review score
1575 reviews
33 facilities
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Vitality Living Shadow Hills
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Vitality Living Shadow Hills
8 photos4 floor plans
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street view of Vitality Living Shadow Hills

Morris Randle

Child of resident/client

5.0 out of 5 stars

Family of the resident

This community has been great. The Sales director, [name removed] made the move in process so easy. Her & the rest of the staff were so friendly & welcoming. This community made us feel at home. I highly recommend that everyone bring there mom here!!!

Read all reviews

Vitality Living Shadow Hills

Vitality Living Shadow Hills is a welcoming environment for seniors interested in independent or assisted living. Residents can choose from a wide range of living options, including a cozy cottage. This pet-friendly community features peaceful outdoor walking paths and dedicated spaces inside for favorite activities like games and crafts. This community offers a wide range of Vivid Life activities. With categories like Vibrant Brain, Vibrant Body, and Vibrant Connection, residents can embrace a well-rounded lifestyle.

Independent living residents can live life exactly as they wish in this maintenance-free community. Meanwhile, assisted living residents benefit from personalized care plans and assistance with the personal care tasks. Caregivers are always respectful and enable residents to continue living independently.

This community is next to Shadow Hills Golf Course, and residents can enjoy plenty of other green spaces in the surrounding areas. Nearby, the National Ranching Heritage Center features relocated historic buildings and artifacts from frontier life. The Museum of Texas Tech University will appeal to lifelong learners and features a planetarium as well as art, fashion, and history. The community also offers convenient access to shopping and dining.

State Licensing Information

To explore the licensing information and compliance histories of senior living communities in the state of...

Senior living options offered

  • Assisted Living
  • Independent Living

Vitality Living Shadow Hills

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Vitality Living Shadow Hills

9 out of 10
Review Score49 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.4
Friendliness
4.5
Care Services
4.3
Staff
4.5
Meals & Dining
4.1
Activities
4.4
Value for Cost
4.2

A Place for Mom has scored Vitality Living Shadow Hills with 9 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Vitality Living Shadow Hills has 49 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-20 of 49 reviews

Last Updated: 4/1/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

April 1, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
2.0
Staff
1.0
Meals & Dining
3.0

Would not recommend

Very glad to be out of SH. If you are mobile and self sufficient you can tolerate it. Otherwise, very little care and attention. Very sad. I would not recommend it at all.

James Denny

Assisted Living

Industry reviewer

November 5, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Awesome Care Staff

I spent most of the day at The Gardens at Shadow Hills and found the people that work there to be loving and gentle with the residents. Awesome place for Mom. The food is wonderful and the new Activity person is amazing.

Morris Randle

Assisted Living

Family/friend

October 10, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Family of the resident

This community has been great. The Sales director, [name removed] made the move in process so easy. Her & the rest of the staff were so friendly & welcoming. This community made us feel at home. I highly recommend that everyone bring there mom here!!!

Anonymous

Assisted Living

Family/friend

June 18, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Helpful and Friendly

I am happy with the decision to go to Shadow Hills and based on the experience I would recommend this community to other families.

Leslie W

Assisted Living

Family/friend

March 4, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Would recommend

We chose this facility because it was one of the closest to Anton where [name removed] had lived for 40 years, close for visits from her church friends and nieces. We felt like the staff cared about [name removed] and their assisted living purpose.

Anonymous

Assisted Living

Family/friend

February 23, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
1.0
Care Services
3.0
Staff
4.0
Meals & Dining
1.0

Overpriced for service

Nice apartments and grounds but overpriced for the services provided. The staff is friendly. We were told light housekeeping was included.(including taking the trash out, changing sheets.) That is not the case. And the "light housekeeping " is swiping a cloth across the kitchen counters, and sweeping the kitchen. The food is unacceptable. They had said with unassisted living they could take her to store , Dr, etc. But they can't since she needs assistance exiting the van.

Sylvia M

Assisted Living

Family/friend

January 12, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Love Vitality Shadow Hills

My father is currently residing at this wonderful assisted living facility. He is so very happy and comfortable living in his studio apartment and enjoys his new found family and social life. The staff are extremely helpful, supportive and friendly and always willing to lend a helping hand. The environment is very warm, inviting and well maintained. What sold me in the initial touring of Shadow Hills is that the residents would introduce themselves and gave us their wonderful experiences living at this facility. So very happy I listened to them. The administrative staff consisting of [name removed], [name removed] and [name removed] are definitely first class.

Anonymous

Independent Living

Family/friend

December 7, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A welcoming environment

The staff was friendly and helpful. In our situation, meals are not needed on a daily basis, but when ordered they are very good.. Meals may be delivered to the cottages. There is a variety of activities, including trips to the movies and shopping, painting and music. We would recommend Vitality Living Shadow Hills to others.

Anonymous

Independent Living

Toured community

June 2, 2023

4.0 out of 5 stars
Verified Review

Tour experience

The staff members at Vitality Living Shadow Hills were very friendly and helpful during our tour experience. We found another facility to have a nicer appearance, so we went with them instead.

Leslie

Assisted Living

Family/friend

May 1, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Would recommend Vitality

The facility is in good neighborhood. The staff are very friendly and helpful. The food got a four just because my loved one is a picky eater. I would recommend Vitality Living Shadow Hills to others looking.

Sherri C

Independent Living

Toured community

April 27, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Amazing place

Upon entry, I noticed the cleanliness of the facility, how kind the staff were with the consumers, and the young lady Page was so helpful upbeat and helpful, a wonderful place for loved ones to reside and for families to visit

Anonymous

Independent Living

Family/friend

April 26, 2023

2.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
2.0
Staff
3.0
Meals & Dining
2.0

Poorly Managed

It is a nice facility for independent living, but it is poorly managed. There is not enough communication between the staff and residents. And the food is very poor quality.

Jan

Assisted Living

Family/friend

February 20, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Staff
5.0
Meals & Dining
5.0

Very satisfied

The staff members are really friendly, but just like many other places they are struggling with staffing and just seem like they do not keep enough people. We have not had a meal there ourselves but based on the feedback we get from our loved one there, it is great. Based on our overall experience so far we would recommend Vitality Living Shadow Hills community to other families

Anonymous

Assisted Living

Family/friend

January 17, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

The staff is very friendly and accommodating. There are three meals a day with choices for each. The staff are very responsive to the family's questions about our loved one.

Resa C

Assisted Living

Family/friend

November 1, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Highly Recommend

The food is good. They have a lot of activites. lWe picked this community because, we liked the way it looked outsid. It's a cottage style community, and it's not institutionalized. The staff is super freindly, nice, and it's clean. They have a lot of choices for breakfast, and lunch. I am getting quite a bit, for they money that I am paying. It's a good spot. My loved one is getting, the care needed, for what I am paying.

Anonymous

Assisted Living

Family/friend

October 27, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

Great place for my mom thank y'all so very much. Yes I would and did already. They are great all around. Food is a huge deal and my mom is picky. She likes the food so I am so happy. The activities are kind of dull but realize my mom is only 77 so it's geared for the majority of the older residents. I honestly have nothing bad to say. The staff gave me their personal cell number and the work after hours all the time. It's a nice smaller community great for dementia. We're blessed to be there. I just spoke to my mom and she told me they have a birthday party for her today she was shocked. Yup we found a good place

Anonymous

Independent Living

Toured community

September 23, 2022

4.0 out of 5 stars
Verified Review

I toured this community. It seemed very nice on the inside, but every resident I talked to told me not to move my loved one here. I noticed that it wasn't super handicap friendly. The apartment they had available for my loved one (she wanted a 2 bedroom) was literally almost a quarter mile walk from the common areas. Way too far. It was also very expensive compared to some of the others. They offered transportation, but said my loved one's Dr office was outside of the radius and they wouldn't be able to transport her to and from Dr appointments. The chef was very nice and offered to make us a meal to try. They had food options available 24 hours a day. Ultimately, we chose to keep looking. Mostly because of the price, distance from apartment to common areas, and the transportation issue.

Darrell

Independent Living

Toured community

September 23, 2022

4.0 out of 5 stars
Verified Review

I toured this community and it was great! It was a little more spread out, which wouldn't have been a problem for me. I was ready to move in. The only problem was the cost, it was a bit higher than my other options. But I would recommend checking it out.

Linda T

Assisted Living

Family/friend

March 18, 2022

5.0 out of 5 stars
Verified Review

It has been very helpful for us to know that our family is taken care of and have access to them at anytime

We really appreciate the way they interact with our loved ones and the other residents. They have always done a good job, when we come to visit throughout the day and unannounced we always see them taking care of the residents and showing them genuine care and compassion. Our mother and mother in law can at times be very difficult, argumentative and the staff never argue back or escalate the situation. They speak to them with kindness, and patience. Good or bad the staff are in constant communication with our family. They are so accommodating and attentive. We were our mother care taker for 8 years and Vitality has given us our life back. They give us that peace of mind that our loved one is safe and that is such a relief of stress.

CV

Assisted Living

Family/friend

January 12, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Staff
4.0
Meals & Dining
2.0

Our Experience at Vitality Living

They do their job and take care of the resident, which is good. I have less worry about my loved one. I would recommend asking a lot of questions about billing. In the beginning, I had frustration with unexpected things on the bill, when the expected cost was already high before that. So I just recommend getting everything in writing when it comes to finances. My loved one is not happy with the food, and it doesn't look that great to me either. But it does look like they have a lot of activities if you chooses to participate.

Vitality Living Shadow Hills

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Vitality Living Shadow Hills

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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