About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2026 Assisted Living Winners
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Washington Pointe

1295 Kinwest Parkway, Irving, TX 75063

For pricing & availability:
(866) 374-4058
9.0
Review score
34 reviews
Add review
9.0
Review score
34 reviews
  • 5 star
    65%
  • 4 star
    32%
  • 3 star
    0%
  • 2 star
    0%
  • 1 star
    3%
See all reviews
8.5
Review score
1533 reviews
32 facilities
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Washington Pointe
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Washington Pointe
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Timo H

Spouse or partner of resident/client

5.0 out of 5 stars

Memory care

The staff is very caring and understanding of what each person needs. The facility is always clean and in good condition. Upper Management is fully involved in all activities and operations, and takes a personal interest in knowing the patient and family.

Read all reviews

Washington Pointe

Washington Pointe welcomes residents and guests into a friendly senior living community filled with modern technology, Southern hospitality, and elegant spaces. This delightful community offers a complete continuum of care with independent living, assisted living, and memory care options. Situated near I-635, it’s easy for residents to access local resources in Irving and beyond.

This community is only a short stroll away from nearby restaurants and retail shops. Visit the Irving Arts Center, which provides cultural programs to the public and houses multiple resident arts organizations. Make connections at the Heritage Senior Center, where you can participate in educational classes, play pool with friends, or use the center’s computers. If you prefer to spend your time outside, grab a pal for a round of golf on the nearby Hackberry Creek Country Club. You choose how to spend your time at Washington Pointe.

Community Details

Rest easy knowing you can age in place with the full spectrum of services available at Washington Pointe. Staff is available 24 hours a day to provide personalized care and services including housekeeping, trash removal, maintenance, and transportation. This community also features a special area that recognizes senior veterans. Stay on top of your wellness with the telehealth room...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

Washington Pointe

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Washington Pointe

9 out of 10
Review Score34 reviewsWrite a review
Overall Experience
4.5
Cleanliness
4.7
Friendliness
4.7
Care Services
4.6
Staff
5.0
Meals & Dining
5.0
Activities
4.6
Value for Cost
4.5

A Place for Mom has scored Washington Pointe with 9 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Washington Pointe has 34 reviews with an average "overall experience" of 4.5 out of 5.

Filters

1-20 of 34 reviews

Last Updated: 4/12/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Timo H

Memory Care

Family/friend

April 12, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Memory care

The staff is very caring and understanding of what each person needs. The facility is always clean and in good condition. Upper Management is fully involved in all activities and operations, and takes a personal interest in knowing the patient and family.

Anonymous

Memory Care

Family/friend

September 5, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Overall we are very happy

The facility has changed management companies. There are great activities and excursions. I wish they would stop raising prices. Overall we are very happy with Washington Prince.

Ramona

Assisted Living

Family/friend

February 28, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Recommended

We experienced minor issues on move in because it was on Dec 24 (normal staff were short) -- the room was not in order -- they had bought a bunch of stuff for the room and it was in shopping bags when we arrived -- some minor missing items like mugs etc that they filled in once we identified what was needed. Again, I think if it had not been Christmas Eve, everything would have been in better order. The only other comment we have was around communication when the hot water was out. They were unrehearsed in how to handle the communication with clients, families and between themselves... as a result, the fix was delayed. We ultimately had to escalate the matter to ensure management was aware and getting a fix...with cold weather, this was frustrating for my MIL. We spoke to a couple staffers who were happy working there -- no issues when there was a recent management change / rebranding. All in all, we had a good experience and would use Washington Pointe services again!

Vickey

Assisted Living

Family/friend

October 30, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Washington Pointe

I was extremely pleased with Washington Point and their staff for the great service they provided. I would recommend them on both professional and well as caring facility.

James R

Assisted Living

Family/friend

October 6, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Friendly

Staff are very friendly and are always outgoing and happy. They care about what we want and the ED has a meeting every week to discuss our needs. There is always something to do and a great big event every month. We loved the Disco Party a few days ago.. so much fun. A great place to be.

Nancy

Assisted Living

Family/friend

October 5, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Washington Pointe

By far the best facility we viewed and we saw a bunch. The staff takes care of my mother in law and keeps her very busy doing activities where she can be successful. Residents enjoy cooking, gardening, outings and painting. We are very pleased!

J B

Assisted Living

Family/friend

May 24, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Place for Your Loved One

Very friendly, caring and helpful staff. I feel very confident that my mom is being taken care of in a caring and safe environment. Residents are very welcoming and friendly as well. You pay for what you get and MacArthur Hills is a premier residence-expect to pay for it.

Ann G

Assisted Living

Family/friend

November 1, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Place to Be

My loved one likes the food a lot. They have a lot of options for the activites. We picked this community because, the staff is very engaging, the location and build itself feels like home. They have a great gym, and an oppucational therapist onsite. They made us feel, very welcomed as a family They also have a, Friday night happy hour.

B.R.

Assisted Living

Toured community

July 15, 2022

5.0 out of 5 stars
Verified Review

Tour of MacArthur Hills

I toured MacArthur Hills and it was very nice, but they didn't have any availability during the timeframe we needed.

anonymous

Assisted Living

Family/friend

May 4, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Overall pleased

We chose MacArthur Hills because I just got a good feeling when I first walked in the door. People were friendly, there were activities going on, and the atmosphere it was bright and cheery. The residents and staff were all out and about and walking around. She really likes the food. They get two choices and then there are certain menu items are available at all times if they do not want those 2 options. They are having some issues with their alert system but they did just transition to a new one so I think that is temporary. Overall we have been pleased with our experience.

anonymous

Assisted Living

Family/friend

February 22, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.5
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

great option for my dad

When we first had our tour, it seemed like there was a lot of things for the residents to do, and it is a nice living situation. The feedback we get from our father is that he seems to really be liking the meals being served. There is a lot of different activities going on for the residents, and based on our experience so far we would recommend the MacArthur Hills community to others.

anonymous

Assisted Living

Toured community

November 12, 2021

4.0 out of 5 stars
Verified Review

Our tour experience

Our family had an in person tour and the community is nice, it has very nice facilities but given our loved ones state of health we did not want them dealing with elevators, We thought it would be too much for them.

Anonymous

Memory Care

Family/friend

August 12, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

It is a great place to call home.

It is a little expensive, but you get what you pay for. We are very please with Mac Arthur Hills. The room sizes are good compared to others. There is nothing that we are not happy with. The food is a little repetative. They have an outdoor patio and garden area for the residents to use.

Anonymous

Memory Care

Toured community

October 4, 2018

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

The staff appear to be very knowledgeable and expert. The rooms are too small, and you get an institutional feeling. It would be too much of a transition for my parents to go right there from their own home.

Anonymous

Memory Care

Toured community

April 20, 2018

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Lovely! Beautiful amenities. Requested more information.

Anonymous

Memory Care

Family/friend

August 18, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Much Better Option Than Before

We are thankful that we had this community to fall back on. After not having a good experience in another community you tend to be concerned about another facility doing the same thing but this community has proved me wrong. The staff is wonderful very nice, attentive and caring very tender with the residents. It is clean and very well maintained. He is liking the food there. I am very comfortable with the care he is getting.

Connie C.

Memory Care

Resident/client

March 7, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.5
Care Services
4.5
Activities
5.0

There's no place like home!

It was love at first sight for me and my family. This is a new facility with apartments to please just about anyone. The friendliness and happy faces of the residents was a big plus for me. The food is great and activities are many. I would suggest a visit to McArthur Hills before you make any decisions on a Senior Retirement facility. A very satisfied resident CMC

Anonymous

Memory Care

Toured community

January 4, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

My opinion

They offer daily activities at this community. The community seemed clean when we visited. The person that took us on our tour was nice. We were looking for a community that was a little closer to family.

Anonymous

Memory Care

Family/friend

December 17, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.5
Care Services
5.0
Activities
4.5

My parents are residents of MacArthur Hills. They both started in Assisted Living, however, my father recently moved into Memory Care. The staff has been very supportive and provided guidance with our decision to move my father. The entire staff is respectful to all residents. The care staff truly cares for my parents, and treats them like family.

Anonymous

Memory Care

Toured community

December 15, 2016

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

A tour with care

.I was able to tour this community. I was please with the staff who were able to answer my questions about the care for my brother. The restaurant was very nice and upscale. The community was clean and enjoyable. They do offer alot of nice activities . The environment was nice, but this was not what I was looking for at the time. I suggest families to tour the community for care for a loved one.

Washington Pointe

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Map of the neighborhood around Washington Pointe

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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