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Waterfall Health of Brown Deer

7300 W Dean Rd, Milwaukee, WI 53223

For more information about senior living options:
(866) 374-4058
16 reviews
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  • 5 star
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  • 3 star
    6%
  • 2 star
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Waterfall Health of Brown Deer
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Waterfall Health of Brown Deer
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Anonymous

Family/friend

4.5 out of 5 stars

Nice Facility

The skilled nursing facility I feel is above average compared to most nursing homes. The nursing staff is dedicated and make sure the residents are receiving good care. If I have family needed short term rehab I would definitely use them again.

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Waterfall Health of Brown Deer

Waterfall Health of Brown Deer in Milwaukee, WI is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living
  • Independent Living


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Reviews

for Waterfall Health of Brown Deer

16 reviewsWrite a review
Overall Experience
3.1
Cleanliness
3.1
Friendliness
3.3
Care Services
2.7
Staff
5.0
Meals & Dining
4.0
Activities
2.6
Value for Cost
3.1

A Place for Mom has scored Waterfall Health of Brown Deer with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Waterfall Health of Brown Deer has 16 reviews with an average "overall experience" of 3.1 out of 5.

Filters

1-16 of 16 reviews

Last Updated: 7/21/22

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Resident/client

July 21, 2022

3.0 out of 5 stars

Emmanuel Adams

Assisted Living

November 15, 2021

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

good customer service, friendly people

Staff are very engaging and supportive

RS

Independent Living

Resident/client

February 9, 2021

4.0 out of 5 stars
Verified Review

Great Transition Place

I believe the community is well run. They did everything they could to keep COVID out. The apartments were nice.

Anonymous

Independent Living

Resident/client

February 15, 2019

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Not a place to go.

My experience at Bria of Trinity Village wasn't a good one. When I first got there I pulled the cover back and the bed was soiled. It hadn't been changed. Some of the nurses wasn't use gloves or alcohol wipes to change my IV, I had to post a note on the wall to make them understand. When my IV was finished it would beep for along time even though I turned on my buzzer for help. They were always so under staffed. Calling for help to use the bathroom took way to long and many times I had to go out in the hall to find someone. One time I had to call my daughter to come and help me. Twice I was given the wrong medication, I was given 325 mg instead of 81mg. I knew what they should have given me but what about the ones who don't know what they are given. The meals were usually luke warm or cold. One time I had a piece of plastic in my mashed potatoes. I think female nurses should take care of female patients because one time I woke p and a male nurse was standing over me. The same male nurse brought me my pills and I was in the bathroom and he came in. I told him to leave the pills or come back. I felt very uneasy and violated. There system of calling for help is flawed because they don't come right away and a person could be having a heart attack, stroke or have fallen out of bed, Another reason for the dislike is when I had to leave for the hospital for a while and when I came back someone had stolen a few of my items and Bria won't replace my items. [name removed] who is the social worker there had someone go out and buy items that wasn't what was taken. I had my grandson go buy the right items taken and gave her the things back that was wrong. I also gave her the receipt to be reimbursed but she said since I didn't take what she gave me I won't get anything. I was told to go to the police and report it as a thief but all I want is my $19.63 cents. I had to confront them about not giving me my medication at night. There was of solving this was to give it to me in the morning. Sill fighting for my money. I would never go back again. There were a few staff that seemed to care.

Anonymous

Independent Living

Family/friend

April 28, 2018

4.5 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
3.0

Nice Facility

The skilled nursing facility I feel is above average compared to most nursing homes. The nursing staff is dedicated and make sure the residents are receiving good care. If I have family needed short term rehab I would definitely use them again.

Unsatisfactory

Independent Living

Toured community

December 15, 2017

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5

WOW UNBELIEVABLE

Very unprofessional place! Everyone I met at this place was sickening! The receptionist, nurses and the CNA'S were very rude and also dressed unprofessionally working in leggings, walking around cursing to each other in front of the residents. And most importantly the residents also did not appear to be well taken care of. Overall I wouldn't let my pet or stuffed animal reside there let alone my LOVED ONES!!! #NO STARS=BELOW QUALITY

Anonymous

Independent Living

Toured community

October 24, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Very enjoyable tour. Pleased with rates and accommodations.

Anonymous

Independent Living

Family/friend

September 25, 2017

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Not a place for mom

I would not put my mom there. I went to visit my friend yesterday, and found complete neglect. They are very short staffed.

Anonymous

Independent Living

Toured community

September 17, 2017

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

We hope to confirm a newly remodeled, one-bedroom apartment with possible move-in middle of October. Very sunny and cheery; with central air conditioning (not window units) There is a Catholic Mass every Wednesday morning which my friend is interested in attending.

Anonymous

Independent Living

Toured community

July 30, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

My mom seems to like this place. Activity director very enthusiastic and honest. My Mom not happy with the fact that one bedrooms don't have in unit laundry hook ups.

Hopeless

Independent Living

Family/friend

July 21, 2017

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Stay away from this nursing home

This is the worse place in the universe you would ever want your loved one. The staff avoid questions, don't return phone calls and avoid the patients room if you are visiting. The majority of the staff have attitudes and are only there to collect a paycheck. No one wears a name tag so you never know who is coming into the room. Our family member experienced numerous serious bed sores and infections and we couldn't get a straight answer from anyone. Our family member is afraid to stay in this place and feels they are trying to [Removed] him. It's a hopeless situation.

Anonymous

Independent Living

Family/friend

November 8, 2016

0.5 out of 5 stars
Cleanliness
1.5
Friendliness
3.0
Value for Cost
1.0
Care Services
0.5
Activities
1.5

If you love Mom, DON'T let her go here.

I cannot speak to Independant Living apartments. Mom was in Assisted Living for 17 months. In that time, they "forgot" to give her a specific medication for 2 weeks, and "forgot" about at least 2 doctor appointments that they were supposed to arrange for her transportation. Mom spent her last week at Trinity in Rehab, following a hospitalization. They wanted to keep her an extra week (in my opinion, only for an extra paycheck from Medicare) for PT - which her new home is already providing without a break. So when the transport van came to pick up Mom and take her to her new home, they sent her IN HER HOSPITAL NIGHTGOWN, even though she had a closet full of clothes right there!

Efriam W

Independent Living

Industry reviewer

November 1, 2016

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Fantastic Facility!

My short time working here showed me the incredible dedication the staff here has for the residents.

Family Member

Independent Living

Family/friend

November 21, 2014

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

They are doing a good job, and we are very happy

They are doing a good job, and we are very happy with them. I don't have any concerns.

Anonymous

Independent Living

Family/friend

November 13, 2014

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.5
Care Services
5.0
Activities
5.0

beautiful place!

It's a beautiful place! It's very clean. The restaurant is beautiful. I've even tried to implement a few ideas I stole from them in my home. My aunt (who is staying there and is able to drive on her own on occasion) has mentioned a concern regarding the parking situation, but that's the only complaint there has been, and it's a very small one.

Anonymous

Independent Living

Toured community

May 10, 2014

3.5 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.5
Value for Cost
3.5

Comparison shopping for future home.

Always go to more than one facility so you can make a comparison and find exactly what your list says you want, e.g. transportation, dining room , washer and dryer, whatever you want/need to have. Some of my wants changed but overall I was satisfied, There was not a washer and dryer in each unit, which I would have preferred and my apt does not have a dishwasher, which I really don't need. (some of the apts had dishwashers) The location of this facility was also in an area I was familiar with and close to family.

Waterfall Health of Brown Deer

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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