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Waterford at Wilderness Hills

8939 Keystone Drive, Lincoln, NE 68516

For more information about senior living options:
(866) 374-4058
9 reviews
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  • 5 star
    56%
  • 4 star
    33%
  • 3 star
    11%
  • 2 star
    0%
  • 1 star
    0%
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Waterford at Wilderness Hills
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Waterford at Wilderness Hills
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Diana and Don Carpenter

Family/friend

4.0 out of 5 stars

Review of The Waterford at Wilderness Hills - Lincoln, NE

Out of all the places that my husband and I looked, we were very happy with Wilderness Hills. The staff take very good care of my mother who had a stroke last Feb 2015. They are very caring workers for all the residents who live there, and I very much enjoy the support group - it is very helpful. I know that they go outside with residents for activities, and go for walks inside when they can't be outside. I do believe it's important to keep them active. I have met the owner and also the person in charge, both very kind. I believe it is important to try to keep the same staff, and encourage them with positive acts. The only thing I feel they can improve on is making the staff feel important. I only know this because I know someone who worked there and it was not as smooth behind the scenes as I had thought [removed]. Also they need to be organized and a schedule made so that nurses know which patients they have for the day. I am very grateful, and I would not have my mother any other place. We are grateful and happy, and she is too. Before Wilderness Hills she was wheelchair-bound. When she got to Wilderness Hills, she started using her walker all the time and is doing well. It also smells and looks clean like a home.

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Waterford at Wilderness Hills

Waterford at Wilderness Hills in Lincoln, NE is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Memory Care
  • Residential Care Home

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Reviews

for Waterford at Wilderness Hills

Overall Experience
4.4
Cleanliness
4.7
Friendliness
4.4
Care Services
4.4
Activities
4.2
Value for Cost
4.5

A Place for Mom has scored Waterford at Wilderness Hills with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Waterford at Wilderness Hills has 9 reviews with an average "overall experience" of 4.4 out of 5.

Filters

1-9 of 9 reviews

Last Updated: 1/11/20

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Toured community

January 11, 2020

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

I liked this facility. The staff was engaged with the residents. They seemed to think [name removed] would be a good fit. I also like the fact that it is small. It seemed more home like.

Anonymous

Memory Care

Toured community

September 7, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Beautiful facility. Excellent staff that are well trained, experienced and stable. Well managed. Smaller residential capacity, it allows closer observation and individual attention. Respite fee is somewhat larger, but worth the difference. This will be my current selection.

Diana and Don Carpenter

Memory Care

Family/friend

March 14, 2016

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Review of The Waterford at Wilderness Hills - Lincoln, NE

Out of all the places that my husband and I looked, we were very happy with Wilderness Hills. The staff take very good care of my mother who had a stroke last Feb 2015. They are very caring workers for all the residents who live there, and I very much enjoy the support group - it is very helpful. I know that they go outside with residents for activities, and go for walks inside when they can't be outside. I do believe it's important to keep them active. I have met the owner and also the person in charge, both very kind. I believe it is important to try to keep the same staff, and encourage them with positive acts. The only thing I feel they can improve on is making the staff feel important. I only know this because I know someone who worked there and it was not as smooth behind the scenes as I had thought [removed]. Also they need to be organized and a schedule made so that nurses know which patients they have for the day. I am very grateful, and I would not have my mother any other place. We are grateful and happy, and she is too. Before Wilderness Hills she was wheelchair-bound. When she got to Wilderness Hills, she started using her walker all the time and is doing well. It also smells and looks clean like a home.

Anonymous

Memory Care

Family/friend

January 6, 2016

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Pretty good job

Things are going alright. My Dad likes it. I don't have any complaints about the staff or the facility. They are doing a pretty good job.

Anonymous

Memory Care

Family/friend

April 23, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

took really good care of my mother

Overall the experience with The Waterford at Wilderness Hills has been very positive. It is a very nice clean facility with excellent helpful friendly staff. The only thing I can even think of that might be a potential area for improvement would be that they perhaps could have a little more attention to detail with some of their residents. Overall though things were great. They took really good care of my mother.

Peggy Fix

Memory Care

Family/friend

April 17, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Wonderful care.

The Waterford at wilderness hills was a wonderful place for our mom. The care was given with kindness and respect . I would highly recommend them.

Anonymous

Memory Care

Family/friend

March 17, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Very Friendly And Caring

They are very friendly and caring. I love that it is a small community which is good for mom. The meals are very good staff modifies food quantity to suit mom. They give good quality care and it is well above value. Communication with the staff is excellent.

Anonymous

Memory Care

Family/friend

November 20, 2014

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Absolutely impressed!

Absolutely impressed! The people here really care. They don't hire just anybody. They only hire the best. In order to work there they make sure you really genuinely care, and it shows. I really can't think of anything they can do to improve. They really genuinely care about what mom needs, and communicate with me very well, keeping me informed and asking my input, etc. Mom has been more active here, as well as feeling peace and serenity.

rcb1028

Memory Care

Family/friend

August 12, 2014

2.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
3.0
Value for Cost
3.5
Care Services
2.5
Activities
1.5

Nutrition now a top priority

We placed our mother in this facility recently. It is clean and quiet, almost too quiet. They are looking for an activities director so I am not certain how much activity time is actually being done. Our mother experienced dehydration because she was not eating properly, so has been hospitalized the last couple of days. We asked about nutrition drinks, and they told us that the family must provide those. It is hard for me to believe that our mother is the only one who could use a nutrition drink and that the home would not automatically provide. Not certain how other memory care facilities handle this, but be assured we are looking into it now.

Waterford at Wilderness Hills

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Map of the neighborhood around Waterford at Wilderness Hills

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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