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Waverly Inn Memory Care and Cottages

515 W Rand Rd, Arlington Heights, IL 60004

For pricing & availability:
(866) 374-4058
8.0
Review score
9 reviews
Add review
8.0
Review score
9 reviews
  • 5 star
    67%
  • 4 star
    22%
  • 3 star
    0%
  • 2 star
    0%
  • 1 star
    11%
See all reviews
8.2
Review score
1007 reviews
38 facilities
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Waverly Inn Memory Care and Cottages
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Waverly Inn Memory Care and Cottages community exterior
13 photos5 floor plans
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street view of Waverly Inn Memory Care and Cottages

Patricia H

Child of resident/client

5.0 out of 5 stars

Best of the best taking care of mom!!!

1...overall experience 10 plus beautiful facility great location Incredible care and loving staff 2...excellent maintenance of entire facility 3...friendliness 10 + Staff from kitchen to front desk to nursing care 4...Incredible 5..listen to all needs of client and family Informed immediately with any concerns with my Mom 6...food....great choices and accommodates client choices 7...mom at 97 sang everyday...church accommodation 10+ 8...best of the best Great outdoor areas...great lounge areas Best of the best and I viewed personally 8 other facilities Price was wonderful Best of the best!!! Facility. Care. Compassion. Nothing else was even close.

Read all reviews

Waverly Inn Memory Care and Cottages

Waverly Inn rests within a beautiful neighborhood in Arlington Heights. Just an hour outside of Chicago, residents can enjoy the peace and quiet without straying far from the beloved city. The redbrick exterior warmly welcomes residents while the familiar interiors make them feel at home instantly. Nearby, residents can explore local shops, stroll the various parks, or dine at eateries.

The community is a proud member of Koelsch Senior Communities. Koelsch is family owned and operated and has over 60 years of exceptional experience in the retirement industry. When families put their trust in them, they do not take it lightly. They uphold their standards by providing each resident with high-quality, attentive care. Waverly Inn specializes in distinctive memory care, and the community aims to foster a stimulating environment designed to help each individual thrive.

Community Services and Amenities

Memory care shouldn’t be an afterthought — it should be the only thought. So, the dedicated staff is committed to listening and learning from residents so they can tailor services to individual needs. They focus on preserving the abilities of each resident through personalized techniques. Key techniques include gaze, speech, touch, and verticality to help residents properly engage every function. The staff aims...

Senior living options offered

  • Memory Care
  • Independent Living

Waverly Inn Memory Care and Cottages

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Waverly Inn Memory Care and Cottages

8 out of 10
Review Score9 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.7
Friendliness
4.6
Care Services
4.1
Staff
4.2
Meals & Dining
4.5
Activities
4.6
Value for Cost
4.1

A Place for Mom has scored Waverly Inn Memory Care and Cottages with 8 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Waverly Inn Memory Care and Cottages has 9 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-9 of 9 reviews

Last Updated: 4/11/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Patricia H

Memory Care

Family/friend

April 11, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Best of the best taking care of mom!!!

1...overall experience 10 plus beautiful facility great location Incredible care and loving staff 2...excellent maintenance of entire facility 3...friendliness 10 + Staff from kitchen to front desk to nursing care 4...Incredible 5..listen to all needs of client and family Informed immediately with any concerns with my Mom 6...food....great choices and accommodates client choices 7...mom at 97 sang everyday...church accommodation 10+ 8...best of the best Great outdoor areas...great lounge areas Best of the best and I viewed personally 8 other facilities Price was wonderful Best of the best!!! Facility. Care. Compassion. Nothing else was even close.

Terri B

Independent Living

Family/friend

December 9, 2022

1.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
3.0
Staff
2.0

Don't go here

Our experience with our loved one here was absolutely terrible. I'm sharing because if it's happened to us, it's probably happened to others. And I'd hate to see someone else go through what we did. My loved one was here for 3 weeks for respite care. My husband and I just needed a break, but I regret EVER taking our loved one here. I'm just so mad and the whole experience was shameful. He came out in much worse shape than when he went in. He was mobile when we took him in, when we picked him up it took 4 people to get him out of the facility and into our car.....he couldn't walk at all, not even with his walker. He's on medication for fluid retention and wears compression socks. He had a pair on when he went in and they were aware of this. We picked him up on a Saturday. Three days before that, on Wednesday, a nurse from the facility called us. She said our loved one was complaining of some leg pain. She said it wasn't an emergency or anything, but they wanted to let us know so that we could maybe schedule a Dr appointment for him incase it got worse, since he was coming home in 3 days. Come to find out, they didn't put the compression socks on him! Someone sure took them off, but never put any back on him. Any medical professional should know that based on his medications, he was wearing compression socks and had extras packed for a reason. When we picked him up, his ankles/calves were the same size as his upper thighs. No wonder he was in pain and couldn't walk! He's still trying to recover from it to this day. It's just unacceptable. We had a couple of minor issues also (in comparison). We'd packed him 6 shirts, he came home with 4 shirts, and only one of them was his. Also, they quoted us a daily price, but when we went to sign the papers, the price was increased significantly. We called them out on it and they eventually agreed to adjust it back. They also sent him home with the wrong walker, the one they brought out and put into the car wasn't his. I was so upset and concerned about his condition, I didn't notice it at the time. I would never recommend this facility to anyone.

anonymous

Memory Care

Toured community

July 13, 2022

4.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour and it was a super nice tour experience, very friendly people but our loved one had to have her car back and we were worried about her getting out on that busy road.

Twohey family

Memory Care

Family/friend

April 13, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Happy with our choice

We chose Waverly Inn because the quality of the services offered and the location is close to me as well. It is a smaller facility with only about 60 residents. The building is built in a circle so that residents who wander cannot get lost. The room sizes are decent, she has got a Jack and Jill so she shares a bathroom. They also have shared rooms and private rooms as well. The staff is very pleasant to work with, the facility is done up nice, and it is a stimulating environment. I would recommend them to others looking.

Anonymous

Independent Living

Family/friend

November 16, 2021

4.0 out of 5 stars
Cleanliness
3.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Experience

Very content and thankful with the staff in overall. I was touched by this one caregiver which he is very attentive and genuinely caring to my loved one.

Mommo R.

Independent Living

Family/friend

December 19, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Waverly Inn Memory Care Review

We chose Waverly Inn Memory Care Community for our loved one because it seemed like a family atmosphere and the people who worked there truly cared about the residents. The benefits our loved one received from being in this facility are for one, she got her self worth back; second, she is kept busy all day long, and last but not least, she got her own shower, which she loves, in her room instead of down the hall. Now she can take a shower whenever she wants instead of just once a week, like at other facilities. Before Covid, the community took the residents on field trips!! I would recommend this community to everyone who has a loved one in this situation. It is the best out there right now. The community allows your loved one to keep their dignity and independence as well as caring for them as if they were their own relative.

Anonymous

Memory Care

Family/friend

November 25, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

A nice community

pre covid we were able to visit and it was very nice. It had a good atmosphere and didn't seem like a retirement facility. the sizes of the rooms are pretty good and the food is decent. I would recommend this community

Anonymous

Memory Care

Family/friend

July 20, 2019

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.5
Care Services
4.5
Activities
5.0

A Great Place to Call Home

We are so pleased that Waverly Inn opened in Arlington Heights. Everyone we met who works there is friendly and more importantly seems to genuinely care. Since my mother has moved in she looks better, seems happier, and her social, physical, and personal needs are being met. It's a pleasant atmosphere and they provide a lot of creative fun activities that help to stimulate the mind. Having her well taken care of has given us great peace.

Jane Frey

Memory Care

Family/friend

July 10, 2019

4.5 out of 5 stars
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Waverly Inn is a wonderful community for our Dad!

We are so very happy with the care and support that our father receives at Waverly Inn Memory Care in Arlington Heights. He was one of the first residents to move in last December. Dad has adjusted well and is happy and content in his new community. Everyone there treats him kindly and enjoys interacting with him. He enjoys the activities offered especially the morning exercise class. We are so glad we found this place for him.

Waverly Inn Memory Care and Cottages

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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