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Wellbrooke of Carmel

12315 Pennsylvania Street, Carmel, IN 46032

For more information about senior living options:
(866) 374-4058
7 reviews
Add review
  • 5 star
    14%
  • 4 star
    29%
  • 3 star
    14%
  • 2 star
    0%
  • 1 star
    43%
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7.4
Review score
411 reviews
115 facilities
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Wellbrooke of Carmel
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Wellbrooke of Carmel community exterior
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street view of Wellbrooke of Carmel

Anonymous

Loved one of resident/client

5.0 out of 5 stars

My loved one was here and it was a very good experience. They have caring nurses like you would hope for. They have a sort of rehab boot camp that includes all kinds of therapy help that comes in. Again, a great experience for us.

Read all reviews

Wellbrooke of Carmel

Wellbrooke of Carmel in Carmel, IN is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living
  • Adult Day Services


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Reviews

for Wellbrooke of Carmel

Overall Experience
2.6
Cleanliness
2.9
Friendliness
2.6
Care Services
1.6
Staff
1.0
Meals & Dining
2.0
Activities
2.5
Value for Cost
2.9

A Place for Mom has scored Wellbrooke of Carmel with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Wellbrooke of Carmel has 7 reviews with an average "overall experience" of 2.6 out of 5.

Filters

1-7 of 7 reviews

Last Updated: 1/24/23

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

January 24, 2023

5.0 out of 5 stars
Verified Review

My loved one was here and it was a very good experience. They have caring nurses like you would hope for. They have a sort of rehab boot camp that includes all kinds of therapy help that comes in. Again, a great experience for us.

Margaret

Assisted Living

Family/friend

April 27, 2022

1.0 out of 5 stars
Friendliness
1.0
Care Services
1.0
Staff
1.0
Meals & Dining
1.0

The worst short-term rehab we have ever experienced!

Unfortunately, we had a terrible experience at this facility with our family member. Wellbrook of Carmel is so incredibly understaffed it is utterly alarming. Our family member came in for short-term rehab to get stronger after a broken ankle bone. Aside from the leg, they came in healthy and in good spirits. In less than two weeks, our family member is currently in the PCU at the hospital with hyponatremia from dehydration. And, we are facing palliative care. I would absolutely NOT RECOMMEND this facility.

C. Jones

Assisted Living

Family/friend

January 18, 2022

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
3.0
Staff
1.0
Meals & Dining
3.0

As a Registered Nurse, I do not recommend this facility

The care on the rehab unit was average. The waits for care were long, but he was assisted out of bed and to the restroom as necessary. When he was transferred to the Memory Care, it was horrible. Shortly after his transfer we were not allowed to visit for 2 weeks due to a COVID outbreak. After 2 weeks we returned, and found that they had not assisted him in moving or walking during the entire 2 weeks. He was left to sit in the wheelchair all day. All the progress he made in rehab was gone. He had deteriorated horribly. Often when I came to visit he was so wet that it went all the way through the sheet. They also put 2 depends on him so they would change him less. I had several care conferences with the staff with no improvement. I had to push for them to transfer him to the skilled nursing care unit, as he had deteriorated so much. I also contacted Hospice Care to get them involved. He passed away about a week later. I would not recommend their memory care for a loved one.

Anonymous

Adult Day Services

Family/friend

April 28, 2018

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Take your loved on somewhere else

Our experience with my mother's skilled care at Wellbrooke of Carmel has NOT been good. Extremely high staff turnover rate, much of the staff truly does not care about giving good care, poor meal service(late delivering meals, have to be asked to remove meal trays), confusion among staff about what medications to administer, hit and miss on giving baths and changing sheets and I could go on and on. Take your loved one somewhere else.

Anonymous

Adult Day Services

Toured community

September 8, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Tour Was Pleasant, But Not The Right For Us

I had a pleasant tour of this community, everything went well. The community was nice, and clean. However the style of the facility was more of a modern style. She likes more of a traditional style. The staff we nice, and helpful. They were informative, and answered my questions. It was a good experience, but this community was not the right fit for my mothers taste in style.

Anonymous

Adult Day Services

Toured community

August 1, 2017

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
3.0
Value for Cost
5.0

It's nice just not a good fit

The staff at Wellbrooke gave a wonderful tour of the community. They were very friendly and knowledgeable. There were a lot of positive things about this communities the apartments were furnished, but my Uncle felt the atmosphere was a bit too cold and he did not feel welcome.

Anonymous

Adult Day Services

Family/friend

July 3, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Satisfied with Mom Move to This Community

My mother is still taking some time to adjust to her move to this community. However I'am comfortable with her move to this community. This is nice community with kind people. The staff is well, and they are taking good of her, and her needs. So far all is well for my mother in this community.

Wellbrooke of Carmel

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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