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Westgate Villa

5425 Mayme Ave, San Jose, CA 95129

For more information about senior living options:
(866) 374-4058
11 reviews
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  • 5 star
    37%
  • 4 star
    27%
  • 3 star
    18%
  • 2 star
    0%
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8.1
Review score
349 reviews
12 facilities
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Westgate Villa
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Westgate Villa community exterior
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street view of Westgate Villa

Pearl Kim-Kregel

Family/friend

5.0 out of 5 stars

Love Westgate

We have been really pleased with Westgate. My mother- in-law has lived there for 2 months. She refused to move out of her house until a medical emergency forced the issue. When she moved, she asked for about a month when she was going home. After this, she stopped asking and now says she loves it there. The staff keep her busy at all times, take her out in the community, take her shopping, and seem very attentive to her needs. They notify us whenever an issue comes up and have been very accommodating to any request. Administration has been great and extremely helpful in advising us on my mother-in-law's transition. We couldn't be happier with their services.

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Westgate Villa

Westgate Villa is a luxurious assisted living community providing memory care in San Jose, California. This magnificent community is located near Silicon Valley with views of Mount Hamilton. Sunny San Jose is a perfect location for relaxation and family getaways. With superb year-round weather, the city is ideal for all outdoor activities, and many beaches are located nearby. Mount Hamilton also presents an excellent destination for sightseeing. This community has many outdoor amenities, so residents with Alzheimer's or dementia can enjoy the surrounding natural beauty.

Westgate Villa has medical staff who are extensively experienced and trained to provide compassionate care to residents 24 hours a day, seven days a week. The staff in this community strive to ensure that the needs of every resident in the community are met. Other community perks include restaurant-style dining, a private dining room for events, physical therapy, salon services, hand massages, manicures, speech therapy, and an on-site coffee shop.

Westgate Villa invites seniors to experience bliss and excitement with the friendly staff and residents in a secure setting.

State licensing information

To explore the licensing information and compliance histories of senior living communities in the state of California, visit the California Community Care Facility Search directory.

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Senior living options offered

  • Assisted Living


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Reviews

for Westgate Villa

11 reviewsWrite a review
Overall Experience
3.6
Cleanliness
3.6
Friendliness
3.8
Care Services
4.3
Activities
4.2
Value for Cost
3.5

A Place for Mom has scored Westgate Villa with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Westgate Villa has 11 reviews with an average "overall experience" of 3.6 out of 5.

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1-11 of 11 reviews

Last Updated: 8/4/18

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Pearl Kim-Kregel

Assisted Living

Family/friend

August 4, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Love Westgate

We have been really pleased with Westgate. My mother- in-law has lived there for 2 months. She refused to move out of her house until a medical emergency forced the issue. When she moved, she asked for about a month when she was going home. After this, she stopped asking and now says she loves it there. The staff keep her busy at all times, take her out in the community, take her shopping, and seem very attentive to her needs. They notify us whenever an issue comes up and have been very accommodating to any request. Administration has been great and extremely helpful in advising us on my mother-in-law's transition. We couldn't be happier with their services.

Dawn Davis

Assisted Living

Toured community

May 3, 2016

5.0 out of 5 stars
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5

Even though my mother-in law has only been in Westgate Villa a few days it is obvious to us that she is happy and being well taken care of. The staff is wonderful so friendly and outgoing . The meals look tasty and Mom eats every bite. She is 90 years old and seems to being returning to her old self after a very trying time. Thank you Ida and her great Staff.

Anonymous

Assisted Living

Toured community

November 4, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0

Overall Experience Has Been Good

I think that the overall experience has been good. I don't really know anything they can improve upon except for their activities; they could have more that appeal to a wider variety of people. Their care is fine; when she rings the bell they don't come as fast as I think they could. Other than that though, I am really pleased it is as clean as it is and the food is wonderful and everybody is always friendly.

Anonymous

Assisted Living

Toured community

September 27, 2015

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0

This does not suit our needs. All residents are treated the same -- bathing down the hall, residents sitting all over halls and outside... not enough for them to do it seems. Mom does not need this level of care. Cost is same as other places and not as nice. No visitor parking.

Anonymous

Assisted Living

Family/friend

August 20, 2015

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0

friendly

The people at Westgate Villa are very friendly. They do need to work, however, on following up on issues.

Anonymous

Assisted Living

Family/friend

April 8, 2015

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Very Polite

It is a great place for my mom. The staff are really polite and considerate towards everyone. The food is really good and my mom has dementia so they take the time to what she needs to eat and make sure she is eating. The facility is expensive but I would have chosen this place for sure.

Anonymous

Assisted Living

Family/friend

March 2, 2015

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0

Overall Satisfied

My mother is at Westgate Villa and I'm satisfied overall. Below I've pointed out some things to be aware of. Rooms for residence are less than desirable. I'm told the facility was originally set up for single/private rooms. Now they are putting two people together in a room really designed for one. No division or screen between roommates (therefore no privacy) and one small bathroom. No phone or television hook ups. There is also no place for a private meal or meeting. Would be nice if there was a small room set aside for family get togethers. Staff is friendly but the care givers don't seem to be very pro-active. My experience is that if they aren't specifically told to do something - they won't do it. It's very important that the family stay very involved to make sure needs are being met. Food seems to be quite good with good options for substitutions. I think the kitchen needs help as it takes quite a long time for meals to be served. Many residence need help and there doesn't seem to be enough staff to accommodate. There are two benches outside the entrance, but residence are not allowed to sit outside unless a care giver is with them. I understand the safety issue, but it seems a shame that residence cannot get fresh air and sunshine unless there happens to be someone free to sit with them. They should make sure someone is available so residence can go outdoors. Maybe making the courtyard patio more accessible would help.

Anonymous

Assisted Living

Toured community

June 25, 2014

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0

This does not suite our nee...

This does not suite our needs. All residents are treated the same -- bathing down the hall, residents sitting all over halls and outside... not enough for them to do it seems. Mom does not need this level of care. Cost is same as other places and not as nice. No visitor parking. Went across the street to seek sister property. Nice. Offers all amenities. Too expensive and not in as desirable of a location considering other offerings. On a busy street.

Karen

Assisted Living

Family/friend

September 30, 2013

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.5
Activities
5.0

Mom is Cared For, Clean, Rested, and Well Fed

The staff is just very warm and friendly. I guess there are some little things like my mom's hearing aid batteries have gone dead and I don't know if they have a system for checking them but little things like that could improve. Other than those little things, mom is well cared for, clean, rested and well fed. She likes it there. She gets assistance transferring into her chair in and out of bed. She has help with dressing sometimes she needs a little encouragement to eat. I think for the care she's getting the cost is very reasonable.

A Place For Mom Customer

Assisted Living

Toured community

December 28, 2012

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

We liked this place, but Dad wants to...

We liked this place, but Dad wants to try Day Care for a month near where I work.

A Place For Mom Customer

Assisted Living

Toured community

December 24, 2012

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

No private rooms - available or at al...

No private rooms - available or at all, wasn't quite sure.

Westgate Villa

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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