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Westhaven

3033 Portage Avenue, Winnipeg, MB R3K2E3

For pricing & availability:
(866) 374-4058
14 reviews
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  • 5 star
    51%
  • 4 star
    21%
  • 3 star
    7%
  • 2 star
    14%
  • 1 star
    7%
See all reviews
9.2
Review score
10279 reviews
133 facilities
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Westhaven
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Westhaven
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Blair D

Child of resident/client

5.0 out of 5 stars

Good experience, would recommend

We went with Westhaven because she liked the kitchen, it has a stove so she can cook her own meals if she wants to which a lot didn't. The apartment she has is a little on the smaller side for her and her things. The staff here are extremely friendly and helpful. The bus drivers are great as well. I would recommend to others looking.

Read all reviews

Westhaven

Located in a charming residential area of Winnipeg, The Westhaven offers a simplified lifestyle free from chores and the stresses of maintaining a home. Convenient to shopping, dining, health care and recreational facilities, our community is just right for those who like to get out and about. Visit local attractions like Lower Fort Garry, the Royal Canadian Mint and the Forks Market. With a helpful 24-hour staff and a diverse mix of fun, friendly neighbours, our community feels more like a family — and you're going to love being part of it.

Atria Senior Living is a leading operator of independent living, assisted living, supportive living and memory care communities in more than 200 locations in 26 states and seven Canadian provinces. Atria communities are home to more than 23,000 seniors and employ more than 14,000 people.

Senior living options offered

  • Independent Living

Westhaven

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Westhaven

14 reviewsWrite a review
Overall Experience
3.8
Cleanliness
4.1
Friendliness
3.9
Care Services
3.5
Activities
3.5
Value for Cost
3.8

A Place for Mom has scored Westhaven with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Westhaven has 14 reviews with an average "overall experience" of 3.8 out of 5.

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1-14 of 14 reviews

Last Updated: 6/3/21

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Blair D

Independent Living

Family/friend

June 3, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Good experience, would recommend

We went with Westhaven because she liked the kitchen, it has a stove so she can cook her own meals if she wants to which a lot didn't. The apartment she has is a little on the smaller side for her and her things. The staff here are extremely friendly and helpful. The bus drivers are great as well. I would recommend to others looking.

Ron

Independent Living

Family/friend

June 24, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Great Place

The Westhaven is an amazing place. My grandmother loves that place and the staff our great. The new management staff goes out of their way to help as much as possible. They refreshed the elevator and the building and it looks amazing now. Since the new executive director has taken over the place has sure turned around. The staff seem to be working more in sync. I'm so happy my grandmother is around people that care.

Anonymous

Independent Living

Family/friend

March 10, 2020

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Look elsewhere

They have mice. We caught one the other night in our parent’s suite after chasing a couple. Called the office for assistance but got no help. The food is awful. They don’t help in emergencies. They watch residents die.

John

Independent Living

Family/friend

May 22, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Great Place

Wow I wish we found this place sooner. Food is great, the people are great, the building is great...WOW!

Anonymous

Independent Living

Toured community

December 9, 2018

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Lovely place and your, cost is still a big deterrent. Still need to share info with other family member.

Karen Hodgins

Independent Living

Family/friend

December 8, 2018

2.0 out of 5 stars
Cleanliness
3.5
Friendliness
2.0
Value for Cost
2.0
Care Services
2.0
Activities
2.0

Do NOT Recommend

The apartments are nice and the meals are good. However, my father never felt welcomed there. The staff were always too busy for anyone’s issues. The visitor parking situation is a joke. Management is difficult to deal with and impossible to reach. No one returns phone calls. I should have realized the problem on day one when after several phone calls and meetings – no one expected us on move in day. Arrangements were quickly made for us to move furniture but no one was available to introduce my dad to residents or acquaint him with routines (as promised). Communications never improved. Elevators are often out-of-order leaving everyone waiting long periods of time for the one functioning elevator. Do not make my mistake – get everything in writing. I gave verbal notice to 2 employees in early October and no one mentioned that I needed to put it in writing. I ended up paying for rent until the end of December.

Nanci Potton

Independent Living

Family/friend

November 14, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0

My Mother LOVES living here!25

My Father passed away a few years ago and my Mom was finally ready to sell the house. We took a tour and my Mom really liked it. Every time I talk to her she tells me how happy she is.She has friends and a social life and is eating regularly. It will s a perfect place for her!!!

Tracy Lampert

Independent Living

Family/friend

November 12, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Moving on

It is a fantastic situation. Lovely meals, activities to do, friendly lovely people. The staff are so kind, patient, friendly and funny. Everyone in the family enjoys visiting there. Mom finally needed to move to a personal care home, but it was the best experience,

Gail

Independent Living

Family/friend

November 10, 2018

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
4.5
Value for Cost
3.0
Care Services
1.5
Activities
2.5

Great food & staff, but monthly billing problems.

The food and staff are great, my parents love it. But there have been several billing errors in the first few months, including overcharges. This had been a frustration, and a concern.

Mel

Independent Living

Family/friend

November 10, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Westhaven - a great place

Westhaven was a great residence for my Dad. His stay was very short (moved in May 2 and was all moved out by the end of July). They really care and helped my Dad during his short stay.

Anonymous

Independent Living

Toured community

June 7, 2018

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Lovely place and staff. Not what we were loking for but for others it could be the perfect fit.

Anonymous

Independent Living

Toured community

April 6, 2018

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

I viewed this location, it was very nice, my mother being from the country, I felt it had great amenities, but it did not not enough green space to make the transition smoothly for my situation.

Precious

Independent Living

Resident/client

July 18, 2017

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Have a happy retirement

The introduction to Westhaven by [Removed] was right in with the residents at meal time. All features of the residence were shown and explained. All staff are well trained and i have observed friendliness, compassion and experienced assistance given to residents. The rooms are clean, well serviced weekly for bedding changes, vacuumed and dusted, and kitchens are made spotless. Every effort is made to help choose the right room, and changes are made if necessary as vacancies occur. The three meals a day are exceptional, well presented healthy, with variety and many optional choices. The menu is rotated over a long period of time. Activities are in abundance, Bus trips are made daily to one of the categories mentioned for the day. Shopping, Dr.appointments, grocery, malls, churches and sight seeing. I have visited two other retirement communities and nothing can prepare.

Anonymous

Independent Living

Family/friend

September 21, 2015

1.5 out of 5 stars
Cleanliness
4.0
Friendliness
1.5
Value for Cost
1.5
Care Services
1.5
Activities
1.5

Not very impressive!!

The facilities looked very nice, but there wasn't much going on for activities. The seating for meals proved to be not very welcoming for new people . Residents never knew where to sit as other people had their favorite groups already in place. The parking for residents was not as promised. Upon leaving for a new residence, the deposit has not been forthcoming after 3 month. Overall, not very impressive.

Westhaven

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Map of the neighborhood around Westhaven

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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