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Westhills Newnan Crossing

285 Summerlin Blvd, Newnan, GA 30265

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(866) 374-4058
8.9
Review score
30 reviews
Add review
8.9
Review score
30 reviews
  • 5 star
    33%
  • 4 star
    41%
  • 3 star
    20%
  • 2 star
    3%
  • 1 star
    3%
See all reviews
8.6
Review score
1435 reviews
48 facilities
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Westhills Newnan Crossing
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Anonymous

Child of resident/client

4.0 out of 5 stars

Review for Westhills Newnan Crossing

We have been very happy with the timely responses we get from all of the staff at Westhill when we have questions about the facility, programs, or my Mother's care. Everyone we've met has been very friendly and engaged, including the chef, that we got to meet during my Mother's move in day. They literally rolled out a red carpet. My family and I highly recommend Westhill if you're looking for a caring and supportive environment for a loved one.

Read all reviews

Westhills Newnan Crossing

At Westhills Newnan Crossing, every resident is treated like family. From holistic wellness programs and healthcare to resort-style amenities and chic common areas, there’s no shortage of things to keep your mind and body healthy and active. The community also offers easy access to the town’s beautiful historic district, astounding architectural views, and exciting local attractions and events.

The community’s signature programs are designed to help residents live healthy, active lifestyles in a safe and homelike environment. Through their Heartful Care program, residents have intentional, Southern-style care when they need it. Around-the-clock staff offer complimentary transportation, routine housekeeping services, and medical care, including specialized assistance for those with diabetic, incontinence, or ambulatory needs.

Their Artful Dining program truly outshines the rest. Residents are served internationally inspired and locally sourced cuisine every day. Join your friends in dining on customizable menus crafted with fresh, seasonal ingredients in the community’s restaurant-style dining room. Plus, through their Zestful Activities program, residents can experience engaging social events and activities, including wine tastings, yoga, gardening club, and pet-focused programs!

State Licensing Information

To explore the licensing information and compliance histories of senior living communities in the state of Georgia, visit the Georgia Healthcare Facility Regulation database.

State Licensing Information

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Senior living options offered

  • Assisted Living
  • Memory Care

Westhills Newnan Crossing

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Westhills Newnan Crossing

8.9 out of 10
Review Score30 reviewsWrite a review
Overall Experience
4.0
Cleanliness
4.5
Friendliness
4.7
Care Services
4.1
Staff
4.3
Meals & Dining
3.6
Activities
4.5
Value for Cost
4.0

A Place for Mom has scored Westhills Newnan Crossing with 8.9 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Westhills Newnan Crossing has 30 reviews with an average "overall experience" of 4 out of 5.

Filters

1-20 of 30 reviews

Last Updated: 10/14/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

October 14, 2025

4.0 out of 5 stars
Verified Review

Review for Westhills Newnan Crossing

We have been very happy with the timely responses we get from all of the staff at Westhill when we have questions about the facility, programs, or my Mother's care. Everyone we've met has been very friendly and engaged, including the chef, that we got to meet during my Mother's move in day. They literally rolled out a red carpet. My family and I highly recommend Westhill if you're looking for a caring and supportive environment for a loved one.

Marilyn K

Memory Care

Family/friend

September 17, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Westhill Newnan Crossing, Newnan, Georgia

Westhill Newnan Crossing, Newnan , [name removed] was very welcoming to my 91 yr old mother. The staff were so warm and caring. I knew right away that the facility was going to take care of my mother. I knew my mother would be happy with her room and the activities planned every day. My mother had lived in a Senior Living facility in her hometown a year before COVID. Once Covid hit, she was eating 3 meals in her room. The residents couldn’t socialize. My husband and I felt it was important for my mother to have people to talk to so we convinced her to move in with us in Georgia. After five years living with us, she caught COVID. She had a mild case but it made her extremely weak. After a week in the hospital and another week in rehabilitation, we were looking for a nursing home with Memory Care. A Place For Mom sent me to several nursing care facilities in Newnan. They each had a wide range of prices. After visiting several, I walked into Westhill Newnan Crossing.

Lynn B

Assisted Living

Family/friend

August 8, 2025

5.0 out of 5 stars
Verified Review

Review for Westhills Newnan Crossing

My overall experience with Westhills Newnan Crossing was excellent.

Anonymous

Assisted Living

Family/friend

July 22, 2025

4.0 out of 5 stars
Verified Review

Westhills Newnan Crossing

My dad has been there for about 2 months now, and I honestly can’t say enough good things about the experience. He settled in within just a few days, and the staff went out of their way to make him feel welcome—spending extra time with him and ensuring he felt comfortable. The facility is consistently clean, and the staff is not only friendly but also incredibly attentive. They’re always engaging with the residents—whether through organized activities or simply spending time chatting with them. It really feels like a community.

Terry

Assisted Living

Family/friend

July 3, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

A great fit for Mom

Beautiful facility that is well maintained; Timely responses to questions/requests. Yes, we would recommend this community to other families based on the experience so far.

.DKJ

Assisted Living

Family/friend

May 29, 2025

2.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
2.0
Activities
4.0
Staff
2.0
Meals & Dining
3.0

Disappointed

They were extremely understaffed when my dad was there. They had one CNA that was assigned to my dad's floor, who couldn't lift because of a bad back. She could not help my dad do anything from getting in and out of bed to dressing, etc. The same CNA left my dad in bed several mornings until he missed breakfast, and the PT or OT showed to get him up and dressed. I questioned admin about it many times and nothing was done. We loved the nurses. They were amazing!! I was very disappointed compared to what we had been promised/told before moving dad. Sadly, he passed away only 3 months after being at Westhill. I'm heartbroken, yet happy that he is in a better place.

Mary P

Assisted Living

Family/friend

January 27, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
2.0
Care Services
4.0
Staff
4.0
Meals & Dining
3.0

Great staff

The staff is great. The facility is way too expensive. My brother is bedridden and by the time they bring his food it's usually cold.

Anonymous

Assisted Living

Family/friend

December 19, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Value for Cost
3.5
Care Services
3.0
Meals & Dining
3.0

Overall recommend

Initially very friendly and responsive. Has declined a bit. Employees are very friendly. Others hide in office (according to name removed). [Name removed] says everything has gravy and the vegetables are mushy. I haven't tasted. [name removed] doesn't eat all her meals there, doesn't think they do a good job on her laundry, and they haven't repaired her refrigerator which she requested over a week ago. She has had to throw out food twice.

Anonymous

Assisted Living

Family/friend

November 12, 2024

1.0 out of 5 stars
Verified Review

Medication was given improperly

We moved my mother-in-law out after a few months. Memory care left much to be desired. They got her meds wrong, several times, Not many activities she was bored. Landry lost or clean laundry on floor of closet, I went on early to clean her room while she was eating breakfast to find a man sleeping in her bed. We moved her out. Moved her to [community removed] that was a much better place with lot's of activities . Now has more medical issues and was moved to [community removed]. They have been good so far. Medication was given improperly. Several times when her blood pressure was to low. Very difficult too. Find the staff in memory care especially at night. I could not get out after checking on my mother-in-laws heart monitor for over 20 mins. I could not find a single employee on the floor. I found a man in my mother-in-laws bed one morning when I went in to tidy it up while she was eating breakfast. I did get staff to get him out of her bed before she came back. I do not know how many of the staff have been changed. We moved her within 6 months of her being in Westhill. Hopefully they have made changes.

Brenda E

Assisted Living

Family/friend

October 30, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Westhills Newnan Crossing

The employees are beyond amazing. My mom passed in 2024, and she was cared for with compassion and her needs were met.

Eric S

Assisted Living

Family/friend

September 30, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Positive experience for mom

Meals are a little challenging at times and not as flexible or diabetic friendly as we'd like. I think quality of care could be a 5, but they do have some challenges with rotating new staff. Their lead nurse is absolutely awesome. The off hours folks are a little more hit or miss. Otherwise, we like the staff, the place is well maintained and reasonably priced for the overall quality. We would recommend it.

Anonymous

Assisted Living

Family/friend

September 9, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
2.0
Care Services
3.0
Activities
2.0
Staff
3.0
Meals & Dining
3.0

Review for Westhills Newnan Crossing

I'd say they have lost a lot of their good CNA's. Very high turnover. New CNA's are not trained properly, they are minimum staffed which causes the caregivers to be overworked and quality of care suffers. Local management hands are tied because "corporate" controls staffing, salary, etc. Corporate is out of state and doesn't see the decline in every aspect of the facility.

Concerned Daughters

Assisted Living

Family/friend

August 26, 2024

3.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
3.0
Meals & Dining
2.0

DISAPPOINTED

We had high hopes that our dad would receive quality care at Westhill. He has lived there for 3 months and things went from good to bad. The director left a month ago and communication with the "interim" administration is minimal. I finally reached out to the management company after a real scare almost 2 weeks ago, where we almost lost our dad due to some serious issues. The facilty has SOME really quality caregivers from CNA's, to Med-Techs, to nurses and we are very grateful for those few. Unfortunately, they are understaffed, overworked, and underpaid. We are hoping that when the new director arrives in a couple of weeks "things" will improve. If not, we will have to do some soul searching and make a decision as to what is best for our dad.

Anonymous

Assisted Living

Family/friend

June 14, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
3.0
Meals & Dining
4.0

Review for Westhills Newnan Crossing

Mom is safe and is happy but they are always short staffed so I feel at times we don't get what we pay for.

Anonymous

Memory Care

Family/friend

May 1, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great and Caring Staff! I totally recommend!

That this center is here for the residents . They adapt to the residents need. They have many opportunities to participate in activities. We especially appreciate the staffs willingness to adapt to the resident.

Anonymous

Assisted Living

Family/friend

April 29, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

A Beautiful Home for Mom

Meals take a long time. Residents sit waiting for their meal, up to an hour. The food must be good because Mom has put on a little weight. It takes a long time (weeks) to get a work order completed. Special events are well planned and organized in advance. Overall, Mom is very happy. She has made friends and is pleased with how beautiful her home is. She is safe and well cared for.

Eric

Assisted Living

Family/friend

February 7, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Our Experience

The staff is very friendly and we are confident in the quality of nursing care. They handle delicate issues very well and expertly manage more challenging residents. Family communication is also good. We are in a transition with meal service and have a new head chef who has made a significant impact in a very short period of time. There were issues and management understood the concern and started making the necessary changes. The facility is well maintained and maintenance issues are resolved promptly. Move-in was very accommodating and communication before, during and after was great.

Anonymous

Assisted Living

Family/friend

January 11, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Staff
4.0
Meals & Dining
2.0

Short experience not fair to give recommendation

Westhills Newnan Crossing is a beautiful facility. My loved ones were only there for a short amount of time though, so it is not fair to give comments.

Anonymous

Assisted Living

Family/friend

December 8, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Rescued From The Storm

All of the staff are very friendly and helpful. Housekeeping does a great job and the facility always smells nice. Communication with the family is open and any concerns or questions we have are answered with compassion, promptness, and respect. The move-in process was easy and they have carts available to make the transition easy. The meals look and smell good. My Mom doesn't eat much, and I haven't tasted much of the food, just a few bites. The food I tasted was good. I would recommend Westhills Newnan Crossing.

Anonymous

Memory Care

Family/friend

October 11, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Staff
5.0
Meals & Dining
4.0

Top notch care for our Seniors

I have had an amazing experience with my Dad and Grandmother at Westhill. Everything is top notch. I have few complaints...my Grandmother was in memory care with hospice and my Dad is in Senior Living. He has been very sick and the med tech on his floor has gone above and beyond. While the concierge services is limited the staff is very helpful. The place is always clean. Some spots are on the carpet, but they get cleaned.

Westhills Newnan Crossing

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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