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Whaler's Cove

114 Riverside Avenue, New Bedford, MA 02746

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(866) 374-4058
7.0
Review score
13 reviews
Add review
7.0
Review score
13 reviews
  • 5 star
    38%
  • 4 star
    23%
  • 3 star
    8%
  • 2 star
    8%
  • 1 star
    23%
See all reviews
6.1
Review score
12124 reviews
26418 facilities
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Anonymous

Sibling of resident/client

4.0 out of 5 stars

Nice people

Except the nursing staff boss - [name removed] - when I ask her something or tell her something about my brother's health, Well she isn't very helpful. They can't even take his temperature. Regular cafeteria food. No chef is involved, but there are plenty of activities. They are expensive and for them to be flexible at all, your rent increases.

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Whaler's Cove

Whaler's Cove Assisted Living has 120 safe and affordable rental apartments in a beautifully restored historic building.

Life at Whaler's Cove means living independently for senior adults who no longer want the responsibility of maintaining a home but may need a helping hand with personal care and other needs.

Located in Southeastern Massachusetts, on the site of the former Whitman Mills, bordering the Acushnet River, Whaler's Cove offers all of the comforts of home. Amenities include a spacious dining room, large sunroom, interior gardens, chapel, library beauty/barber salon and beautifully furnished lounge areas.

At Whaler's Cove, the professionally trained and dedicated staff are attentive to the ever-changing needs of the residents, assuring that they receive the services they need to maintain their independent lifestlyle.

Senior living options offered

  • Assisted Living
  • Independent Living

Whaler's Cove

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Whaler's Cove

7.0 out of 10
Review Score13 reviewsWrite a review
Overall Experience
3.4
Cleanliness
3.6
Friendliness
3.6
Care Services
3.2
Staff
4.4
Meals & Dining
3.8
Activities
3.1
Value for Cost
3.3

A Place for Mom has scored Whaler's Cove with 7 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Whaler's Cove has 13 reviews with an average "overall experience" of 3.4 out of 5.

Filters

1-13 of 13 reviews

Last Updated: 8/6/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

August 6, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Nice people

Except the nursing staff boss - [name removed] - when I ask her something or tell her something about my brother's health, Well she isn't very helpful. They can't even take his temperature. Regular cafeteria food. No chef is involved, but there are plenty of activities. They are expensive and for them to be flexible at all, your rent increases.

Anonymous

Independent Living

Family/friend

July 20, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Mom's golden years.

Our loved one is well taken care of at the community. She has told us she likes the food. She is a bit down because she has lost a friendly that she chummed with there, but basically she likes it there overall.

Anonymous Smith

Assisted Living

December 10, 2021

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
2.0
Staff
3.0
Meals & Dining
1.0

DO NOT SEND YOUR FAMILY HERE IF YOU LOVE THEM

The overall facility is very nice in appearance the front desk workers are typically very friendly . the maintainence team manager eric, seems he will go above and beyond for the residents on most occasions. The The food is not good at all it's actually quite terrible most of the time. For dinner they often offer small sandwiches such as ham, extremely SMALL PORTIONS, and the food is often unsatisfying at best is terrible, an average to "5-7 days" a week. Sometimes it's is not too bad But those times are few and far between. Is has often been reported to me that More then several of the residents have became physically ill after eating the food there on "more times then they can remember", a total of 8 residents verbally agreed to this statement and wanted something to be done about it. Some refuse to eat most meals, one said "the hot meals are the ones that do you in" the residents are afraid they will be punished be management if they say anything. They do not not know what to do.

George S

Assisted Living

Family/friend

December 8, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Experience

Thanks to A Place for Mom, we found out about Whaler’s Cove and we recently moved a family member into one of their spacious studio apartments. She is very happy and so are we. The staff is professional and very caring. Moving there was the right decision for our family. The food is excellent and the dining room is very clean and organized.

Alan H

Assisted Living

Family/friend

November 3, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The staff is friendly, people that are there are friendly

We visited this community years ago when we first started this process and we were very impressed. We toured it again just recently before moving our loved one in and they did a great job renovating some of the structures, it is a real nice looking community and we were still very impressed. Even though our loved one does not always participate in the activities, they have plenty to offer.

Anonymous

Independent Living

Family/friend

May 12, 2019

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
3.0
Activities
0.5

Try to stay away.

The only good thing about this place is the CNAs. The executive director is not a pleasure to associate with and is fake. The staff are afraid of her and from what we have heard she threatens the staff. The question is why do they stay. The answer is because they care about the residents and my mother is glad for that. We are planning on moving mom very soon.

Anonymous

Independent Living

Toured community

November 12, 2018

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Very nice place. Will definitely consider for the future.

Rick

Independent Living

Family/friend

October 19, 2018

1.5 out of 5 stars
Cleanliness
1.5
Friendliness
1.5
Value for Cost
1.5
Care Services
1.5
Activities
1.5

Very poorly run

I would not recommend whalers cove to my worst enemy. My mom complained numerous times about not getting her pain meds in a timely fashion. After she passed I scheduled salvation army to pick up items at her place. I made arrangements with Maureen the women in charge to let them in the apartment days ahead of time. Then the day of pickup they would not let salvation army into the apartment to remove items. Even when I was on the phone giving verbal permission. Whalers cove response was it was miscommunication and hopefully I can reschedule and still have everything out by the end of the month since my mom passed away. Very poorly run and I am not scrambling to make moving arrangements again. They can remove the items themselves and if they try to bill me they will get nothing. Very poorly run. And I also contacted them twice to get a removal fee for two items that were to old to be donated and after two weeks they still didn't get back to me. Please do not send loved ones to Whalers cove.

Anonymous

Independent Living

Toured community

September 16, 2016

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Very nice facility. High marks for [Removed], Asst. Executive Director, who met with us and gave us the tour. Services are very extensive. Good start to our researching the options.

Rose Santiago

Independent Living

Industry reviewer

July 9, 2016

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Horrible experience

Whalers cove is the worst place anyone could put there mom or dad in. The food is horrible they are always running out of something. The cna's there are just awful. The main boss is just a diagrace to the place. Its such a beautiful building but the way that lady runs whalers cove they will never have any help or residents. Dont move anyone you know into here!

Rosa

Independent Living

Family/friend

March 28, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
3.5

Angels to help!

Thanks to the Whaler's Cove staff to making the decision to join their community an easy one. From day 1, my Dad was welcomed and had everything done to make his transition as simple as possible. They did everything to make him feel right at home...it was like getting a brand new family! I could not have done everything without them! Thank you for being the angels taking care and watching my Dad during the times I can't be with him. Thank you again!

J O

Independent Living

Family/friend

March 3, 2014

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0

Overall I'm very impressed by what I'...

Overall I'm very impressed by what I've seen of this place! It's a very nice looking facility, it's very spacious and well decorated, and they keep it very clean. The staff all seemed very friendly as well. The only real downside I saw is that they don't have any outdoor space available, and none is really available nearby since the facility is a converted commercial space. I'd love to see them turn some portion of a nearby parking lot into a small park!

A Place For Mom Customer

Independent Living

Toured community

December 19, 2013

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Large living spaces (twice ...

Large living spaces (twice the size of all the others) Large interior common areas. No apparent outdoor area other than the street sidewalk. Dad and E liked this place and knew some of the folks.

Whaler's Cove

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Map of the neighborhood around Whaler's Cove

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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