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Willow Ridge

237 Tryon Rd, Rutherfordton, NC 28139

For more information about senior living options:
(866) 374-4058
2 reviews
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6.1
Review score
12124 reviews
26418 facilities
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Willow Ridge
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Willow Ridge

Willow Ridge in Rutherfordton, NC is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living


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Reviews

for Willow Ridge

Overall Experience
2.0
Cleanliness
3.0
Friendliness
2.0
Care Services
2.0
Staff
1.0
Meals & Dining
3.5
Activities
2.5
Value for Cost
2.0

A Place for Mom has scored Willow Ridge with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Willow Ridge has 2 reviews with an average "overall experience" of 2 out of 5.

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1-2 of 2 reviews

Last Updated: 4/11/23

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Trina F

Assisted Living

Family/friend

April 11, 2023

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
2.0
Value for Cost
1.0
Care Services
2.0
Activities
2.0
Staff
1.0
Meals & Dining
3.0

Total lacking of upper management

Where is the upper management of this faculty? My FIL is not being bathed or given the attention he needs and no one here seems to care let alone do anything to appease him/us. They fired [name removed] and she was the only one we could come to, and who would actually listen to us. We call and the nurses station won’t answer our calls. There were bed bugs in the room next door and the staff didn’t bother to let us know that this issue was spreading into multiple resident rooms. I would think there were guidelines to follow to inform the family so we don’t bring the bugs home. We are actively looking to find my father in law a new facility.

Highly Concerned

Assisted Living

Family/friend

November 4, 2022

3.0 out of 5 stars
Cleanliness
4.0
Friendliness
2.0
Value for Cost
3.0
Care Services
2.0
Activities
3.0
Staff
1.0
Meals & Dining
4.0

Bad Apples

This facility must weed out the bad apples including [name removed] who oversees the day to day activities. She was employed here years ago, and God only knows why they allowed her to return. Desperate. As well as other staff members. many which are uncaring, insensitive, heartless and over worked. We as the residents family are highly concerned about our family members and have been assured that [name removed] is well aware of the ‘bad apples’ within the facility. Praying she takes serious action soon and weeds these folks out. Day to day observation needs to be done by upper management including HR, [name removed] and [name removed] immediately.

Willow Ridge

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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