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Windsong at Southridge

4000 West 24th Ave, Kennewick, WA 99338

For pricing & availability:
(866) 374-4058
7.5
Review score
16 reviews
Add review
7.5
Review score
16 reviews
  • 5 star
    31%
  • 4 star
    32%
  • 3 star
    6%
  • 2 star
    25%
  • 1 star
    6%
See all reviews
7.7
Review score
40 reviews
3 facilities
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Windsong at Southridge
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Windsong at Southridge community exterior
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street view of Windsong at Southridge

Cindy

Spouse or partner of resident/client

4.0 out of 5 stars

Review for Windsong at Southridge

Communication is big factor in making sure your person is well taken care of. I did not have any major problems with Windsong, all the caregivers and staff were wonderful. Just remember that no matter what facility you pick none of them are going to be perfect. I would recommend Windsong

Read all reviews

Windsong at Southridge

Windsong at Southridge is a 56-bed memory care community full of beautifully modern designs in Kennewick, Washington. Family members of seniors at Windsong at Southridge can rest easy knowing their loved one will live within minutes of the local hospital.

Windsong at Southridge offers five different levels of care, depending on the dementia stage residents are experiencing, in a secure living environment. After a personal assessment, residents at Windsong at Southridge receive customizable care with a variety of services like assistance with activities of daily living, medication management, health assessments, health monitoring, and more. Between registered nurses and trained caregivers, residents can rest easy knowing these services are available around the clock. Besides on-site care, the community has emergency call systems installed throughout the building.

While living at Windsong at Southridge, residents have access to the community’s program, Montessori Inspired Lifestyle, which promotes participation in stimulating activities. Dementia-friendly activities may include exercise classes, dancing sessions, arts and crafts, live entertainment performances, and more. Additionally, the community has multiple special therapies, such as pet and music therapy.

Live in the comfortable and stimulating care of Windsong at Southridge.

State licensing information

To explore the licensing information and compliance histories of senior living communities in the state...

Senior living options offered

  • Memory Care

Windsong at Southridge

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Windsong at Southridge

7.5 out of 10
Review Score16 reviewsWrite a review
Overall Experience
3.6
Cleanliness
3.8
Friendliness
4.4
Care Services
3.5
Staff
4.0
Meals & Dining
3.7
Activities
4.0
Value for Cost
3.4

A Place for Mom has scored Windsong at Southridge with 7.5 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Windsong at Southridge has 16 reviews with an average "overall experience" of 3.6 out of 5.

Filters

1-16 of 16 reviews

Last Updated: 9/22/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Cindy

Memory Care

Family/friend

September 22, 2025

4.0 out of 5 stars
Verified Review

Review for Windsong at Southridge

Communication is big factor in making sure your person is well taken care of. I did not have any major problems with Windsong, all the caregivers and staff were wonderful. Just remember that no matter what facility you pick none of them are going to be perfect. I would recommend Windsong

Anonymous

Memory Care

Family/friend

June 23, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0

Warm, welcoming environment.

Go visit and get a sense of the culture. Windsong stood out for the positivity, energy and warmth we experienced. The volume of activities and Montessori approach to care were also key factors in our decision.

Anonymous

Memory Care

Family/friend

December 19, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Nice community

I would give them all a 5. I think any facility is not going to be perfect but I haven't had any negative things so far. You just have to remember that it's different because it's not your home

Anonymous

Memory Care

Family/friend

August 2, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
3.0
Value for Cost
2.0
Care Services
3.0
Activities
2.0
Staff
3.0
Meals & Dining
2.0

Unfortunate experience.

I moved my loved one out of Windsong at Southridge. The food initially was amazing but then the cook left. It was horrible after that. They didn't provide a diabetic diet for my type 1 diabetic father. The housekeeping was a constant issue and multiple times we had to change his bedding. The staff was very pleasant and did the best they could short handed.

Sandy Aronson

Memory Care

Family/friend

July 9, 2024

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
2.0
Staff
1.0
Meals & Dining
2.0

poorly run

As a retired RN, I strongly suggest a well run adult family home instead. My husband's first year went reasonably well until management changed. Caregiver turnovers were abrupt and new ones were being trained by untrained staff. There was no nurse oversight. He was filthy and unshaven when I or family visited. He was not toileted properly as the staff were few for the level of patients. He began to isolate in his room and when I spoke to managers I was basically ignored. He fell 5 times in 10 days and had to be hospitlized. He contacted Covid because staff were untrained in handwashing and proper mask wearing. He went from walking, talking and feeding himself to needing two people to ambulate and eat. I moved him to a safer adult family home with dedicated, well trained staff, all the right equipment, constant RN supervision with 1 to 5 staff to patient ratio.

Joy

Memory Care

Family/friend

March 30, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our Experience

My father is a resident at Windsong at Southridge and the experience has been great. The socializing is my number one favorite thing about Windsong! The staff is awesome! The facility is clean. If my father needs anything they call, if he gets sick they call.

Anonymous

Memory Care

Family/friend

March 6, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
2.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Our Experience

My loved one was previously a resident at Windsong. Overall, we did not have a good experience.

Joy

Memory Care

Family/friend

March 20, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Dad is thriving in a lively community

Windsong at Southridge gets all 5 stars - My dad is loves the place and the workers. He is thriving there, he is back to using his walker vs wheelchair. He has friends again and enjoying life again. I would recommend this facility to anyone looking.

Caregiver

Memory Care

Toured community

February 21, 2023

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Staff
4.0

Tour November 2022

Windsong Southridge, Toured November 2022: --THE MONTESSORI APPROACH: Nice thorough tour, inside and out. I believe they have been open since May of 2020. I simply love the Montessori-Inspired Lifestyle that this place offers! The "activity stations" are creative and welcoming - and really look fun! --STAFF: Whilst on my tour, the staff representative I was with appeared to know everyone by name that we came in contact with, however, she did not seems to interact much with them. Some staff members were very engaged and connected with the residents; some seemed a little impatient, but you never know what kind of a day someone is having! --RESIDENCE: Clean, bright, and furnishings in the common rooms were in great condition. Residents' rooms seemed a tad drab but I was shown a room that was not occupied and undecorated. Please have a couple of occupied rooms to tour. --FINAL DECISION: My loved one is not at this stage, so it was a "not yet." And it's pretty expensive as well...

anonymous

Memory Care

Family/friend

December 19, 2022

2.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
2.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

Windsong at Southridge review

Our loved ones needs are not being met and it is becoming detrimental. They are not following through with the promises that were given. We understand every place is understaffed but they are bringing in outside workers who are not trained to handle memory care. It is just like a revolving door. They have increased the pricing three times with no communication to our family .

anonymous

Memory Care

Family/friend

June 22, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Our experience so far

It is a newer facility and they are still getting staff and processes up to speed so there are minor hiccups here and there, but nothing significant. Based on our experience so far, I would recommend Windsong at Southridge.

Mr. Roberts

Memory Care

May 17, 2022

2.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Care Services
3.0
Activities
4.0
Staff
3.0
Meals & Dining
2.0

Working for people is almost always fulfilling. Unfortunately the managent ruins that

Things started off great, but as time went on it became plain to see that the people running the place don't care about the residents who live there. The care staff were mostly kind caring people who want to help others, but recently many were driven away by the management. The communication is nonexistent, the pictures they take of or the residents family are fake, and when you make a complaint about manager not doing their job or not caring about the residents, nothing changes. It is easy work and and there is plenty of downtime

Dina

Memory Care

Family/friend

March 29, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Activities
5.0
Staff
5.0

Fabulous activities keeping the residents engaged

I love all of the activities that they do at this community and how they keep everyone engaged in the activities. They also come up with fun activities for the residents to do and not just everyone watching t.v. They have activities like arts and crafts, cooking and baking classes, gardening, fundraiser activities and a lot of community events that they let the residents participate in also.

Anonymous

Memory Care

Toured community

January 28, 2022

3.0 out of 5 stars
Verified Review

My Tour Experience at Windsong at Southridge

This is a new community, didn't seem staff were active with the residents.

anonymous

Memory Care

Toured community

April 13, 2021

5.0 out of 5 stars
Verified Review

My review of Windsong at Southridge

We were able to tour this facility in person and we absolutely loved it. Our loved one would be there now if it was not so expensive. Communication was great, there were not grey areas. They were upfront and honest, and all the rooms were all the same size. They have different levels of care, and they truly think of the residents like family, they have them involved all the time.

Anonymous

Memory Care

Family/friend

February 2, 2021

4.0 out of 5 stars
Verified Review
Friendliness
5.0
Care Services
4.0
Staff
4.0

Montessori System is Good

It is a good place right now. They only have 10 residents. They are still working out the kinks for the new community.

Windsong at Southridge

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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