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Windsong Memory Care at Eola Hills

2030 Wallace Rd. NW, Salem, OR 97304

For pricing & availability:
(866) 374-4058
8.6
Review score
16 reviews
Add review
8.6
Review score
16 reviews
  • 5 star
    44%
  • 4 star
    31%
  • 3 star
    25%
  • 2 star
    0%
  • 1 star
    0%
See all reviews
7.7
Review score
40 reviews
3 facilities
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Windsong Memory Care at Eola Hills
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Windsong Memory Care at Eola Hills outdoor common area
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Nancy

Child of resident/client

5.0 out of 5 stars

Review for Windsong Memory Care at Eola Hills

I would recommend to others. They seem to be very caring about the residents . Good activities that the residents can participate in. Close to our home and great staff.

Read all reviews

Windsong Memory Care at Eola Hills

Windsong Memory Care at Eola Hills is a well-lit community that welcomes up to 56 seniors with Alzheimer’s disease and other types of dementia. The community helps ensure residents’ safety with emergency call systems installed throughout the facility. Plus, seniors can rest easy knowing they’ll reside within driving distance of the local hospital in Salem, Oregon.

At Windsong Memory Care at Eola Hills, residents undergo a personal assessment, which determines the level of care they need. There are five levels of care with a wide range of services, ranging from assistance with activities of daily living to nurse monitoring. Additionally, residents receive regular health assessments. These services are available thanks to round-the-clock trained caregivers and registered nurses. Besides consistent supervision, the community offers special therapies, including pet, art, and music.

In addition to on-site care, the community takes a Montessori approach to life-enriching amenities and activities. The community has multiple dementia-friendly amenities, including the raised garden beds where residents can continue their green hobbies and the community kitchen where residents can participate in cooking activities. Additionally, residents can socialize in the restaurant-style dining room while enjoying meals that meet their dietary needs.

Live comfortably in the modern and homelike care of Windsong Memory...

Senior living options offered

  • Memory Care

Windsong Memory Care at Eola Hills

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Windsong Memory Care at Eola Hills

8.6 out of 10
Review Score16 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.6
Friendliness
4.4
Care Services
4.3
Staff
4.3
Meals & Dining
3.5
Activities
4.5
Value for Cost
3.8

A Place for Mom has scored Windsong Memory Care at Eola Hills with 8.6 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Windsong Memory Care at Eola Hills has 16 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-16 of 16 reviews

Last Updated: 1/30/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Nancy

Memory Care

Family/friend

January 30, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Windsong Memory Care at Eola Hills

I would recommend to others. They seem to be very caring about the residents . Good activities that the residents can participate in. Close to our home and great staff.

Anonymous

Memory Care

Family/friend

June 3, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Great staff nice home.

I love most of the staff. They are very sweet and nice. There is one or two I am not very happy with. If there are challenges the staff helps fix or finds a solution most of the time.

Anonymous

Memory Care

Family/friend

November 7, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

our family's experience

We would like there to be improvements made in telephone communication between us and our loved one. However, based on the experience we have had so far, we would recommend this community to other families.

Judith

Memory Care

Toured community

May 30, 2023

5.0 out of 5 stars

tour review

Our family had an in person tour with Windsong Memory Care and we thought the staff members were very nice, the tour experience was very nice and they did a really good job showing us what all they had to offer.

Anonymous

Memory Care

Toured community

November 2, 2022

4.0 out of 5 stars
Verified Review

I toured this community and it was nice. Staff was really good. It was clean and we liked the care team. We were very impressed with the Montessori based approach, that was something that attracted us. However, it's a Memory Care only facility. Not what we need at this point, so we kept looking. But again, it was a great place!

Anonymous

Memory Care

Family/friend

October 11, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Staff
5.0
Meals & Dining
3.0

Recommended

Overall, I think it's a good place. The staff is good. The food doesn't look very inviting. My loved one struggles with eating, so that doesn't help. They wanted me to supply 90 bottles of a protein drink to give her 3 times a day to supplement her intake. I supplied them, but still haven't seen one given to her. I've seen others with them, though. I need to ask them about it. Communication with the family is really good. Housekeeping and laundry is weekly and they do a good job. I've never seen it unclean here. I think I would recommend them to family and friends.

Anonymous

Memory Care

Family/friend

August 10, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Family Caregiver

Be sure to visit , your loved ones and speak up about anything.

Anonymous

Memory Care

Family/friend

July 27, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Review for Windsong Memory Care at Eola Hills

The reason I gave a lower rating, is because my Uncle fell several times in a shot period and the last one led to his death. I think communication should of happened and he should of got his meals in his room because of fall risk. But they were friendly, clean, and seemed most of the staff cared.

Anonymous

Memory Care

Family/friend

October 24, 2018

3.0 out of 5 stars
Cleanliness
5.0
Friendliness
4.0
Value for Cost
2.0
Care Services
3.0
Activities
5.0

Lovely to look at. The care?... Not so much.

We toured many memory care facilities. My Mom was a resident in another facility in Salem. When Dad needed memory care we settled on Windsong because it was new and one of the nicest we'd seen. He's lived at Windsong for over a year now, and we visit often and have had many opportunities to observe the facility, management and the care. While the facility is well-laid out, the Management is mostly concerned with image and money. But fortunately for residents, the actual caregivers are wonderful - though they rarely last more than a few months. There is a high rate of turn-over as caregivers earn little more than minimum wage (I've asked), and are constantly in search of better jobs. So it is difficult for residents (& their families) to form relationships with caregivers. Plus, with approximately 10 residents to every caregiver, they have little time for more than the most basic care. In summation, Windsong is a very expensive, lovely-looking facility with a pleasant "revolving-door" staff that tries hard - but has no time for personalized care - no matter what management promises!

Anonymous

Memory Care

Family/friend

May 14, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Wonderful & supportive staff!

Wonderful and supportive staff! Both of my in-laws have been at Windsong for 2 1/2 years. They have fun activities and outings that are available to all the residents. We are notified immediately of any issues or events that occur so never left wondering. This is a cruel disease that the staff has to deal with daily and you never know what they may have to trouble shoot on any given day. The support from the staff nurse is amazing. She truly strives to get the best and most appropriate help for your loved one.

Anonymous

Memory Care

Toured community

March 27, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

It was more expensive!

Windsong Memory Care was more expensive than any other of the communities that I toured. I drive by it every day and I have seen a help wanted sign out there for a while now so I am almost wondering if they are having trouble hiring. I had a friend who had the loved on there and it was a good experience, So maybe I will look back into it when we are ready.

Anonymous

Memory Care

Toured community

February 27, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Good impression but not the right fit for my loved one

We toured this community when looking for my husband and it was very nice. The reason why we didn't choose this community is because he needed more care than they could provide. I would recommend them to anyone.

Anonymous

Memory Care

Family/friend

November 23, 2016

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

They Focus On Memory Care

My mom is still adjusting and the staff are trying to help but they are focused with her memory care. She has Celiac that is new to them but they are trying really hard and caring for my mom and working on the meals. It's not perfect but there is room for improvements. I picked them because their focus is on only on memory care and mom can get social peace. She has a log of her visitors in case she forgets who has been visiting her. The residents care for one another and she has a small group she eats with. She likes any musical activities and the staff are good at trying to get the residents to participate.

Barbara Hancock

Memory Care

Family/friend

February 17, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

So glad we found Windsong!

I can personally attest that Windsong is committed to providing its residents and their family with the highest level of satisfaction. In particular kudos to Nurse Debra who responds quickly and in a comprehensive manner, as compared to what we have experienced at other facilities. I appreciate the entire staff’s efforts to keep the family informed on Mom’s progress by reporting directly to us when they observe physical or attitude changes. On behalf of my family, I want to thank the staff at Windsong for their compassion and commitment to improving the lives of individuals who require memory care.

Anonymous

Memory Care

Family/friend

January 9, 2016

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
0.5
Care Services
5.0
Activities
5.0

Too Expensive

I am just extremely upset about the whole "big business" side of the industry, where they are just charging exorbitant amounts in order to provide the care and medications that my loved one is in need of.

John & Susan & Gloria

Memory Care

Family/friend

September 11, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Great option for all levels of mental-care needs

We needed to move Mom from Dallas Retirement Village because there simply was not a niche between assisted-living and long-term care at DRV, and Mom clearly fell in between those two. Windsong at Eola Hills is wonderful. The facility is bright, clean (and new), beautifully landscaped. The staff --right from the administration through the nurses and the aides-- is always friendly and caring of the memory-challenged residents. The food is very good --appetizingly prepared and yet with a clear concern that it be healthy, too. Dollar value seems very fair --certainly many $1000s per month less than the long-term care facility at DRV. Having a thoughtful caring director --who is working within the "Montessori" guidelines-- is a big plus, because it is a true indication of the appropriate nature of the activities for the residents' degrees of memory/reason loss. Even though Mom is at the higher end of mental functioning (and certainly won't always be so --she's already 95) among Windsong residents, but given the setting, she is happy with her new Windsong friends.

Windsong Memory Care at Eola Hills

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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