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Windsor Court Assisted Living

201 South Sunrise Way, Palm Springs, CA 92262

For more information about senior living options:
(866) 374-4058
7.0
Review score
21 reviews
Add review
7.0
Review score
21 reviews
  • 5 star
    29%
  • 4 star
    37%
  • 3 star
    14%
  • 2 star
    10%
  • 1 star
    10%
See all reviews
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Windsor Court Assisted Living
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Windsor Court Assisted Living community exterior
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street view of Windsor Court Assisted Living

Anonymous

Child of resident/client

4.0 out of 5 stars

friendliest staff

What our family likes the most about Windsor Court Assisted Living is how nice and friendly their staff team is. There are a lot of activities for the residents to participate in, the food is good and it is a smaller facility. They also are willing to work with you on needs of the guest. We would recommend Windsor Court community to other families who may need a place for their loved ones.

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Windsor Court Assisted Living

With beautiful mountain views, Windsor Court Assisted Living welcomes seniors into a resort-like community with modern designs. Residents can age in place thanks to an on-site continuum of care and easy access to the local hospital in Palm Springs, California.

Residents at Windsor Court Assisted Living can receive personalized care services, ranging from assistance with activities of daily living to medication management. In addition to independent and assisted living, the community offers specialized care services like memory care, wound care, hospice care, and more. Residents can rest easy knowing the care they receive is from round-the-clock caregivers who undergo consistent educational courses to stay up to date on current care practices. Additionally, all residents have accessible care with at least one staff member fluent in Spanish. If further care is needed, caregivers help arrange transportation to local medical appointments.

Besides consistent supervision, the community offers luxurious amenities and activities that promote complete well-being. Residents can maintain physical well-being thanks to a registered dietician who assesses their nutritional needs, which are met through chef-prepared meals. The community also values residents’ emotional needs with daily activities like worship services, book club meetings, movie nights, Wii games, pet visits, happy hours, and more. When residents...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living


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Reviews

for Windsor Court Assisted Living

7 out of 10
Review Score21 reviewsWrite a review
Overall Experience
3.6
Cleanliness
3.5
Friendliness
3.9
Care Services
3.8
Staff
4.6
Meals & Dining
4.0
Activities
4.3
Value for Cost
3.8

A Place for Mom has scored Windsor Court Assisted Living with 7 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Windsor Court Assisted Living has 21 reviews with an average "overall experience" of 3.6 out of 5.

Filters

1-20 of 21 reviews

Last Updated: 6/17/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

June 17, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

friendliest staff

What our family likes the most about Windsor Court Assisted Living is how nice and friendly their staff team is. There are a lot of activities for the residents to participate in, the food is good and it is a smaller facility. They also are willing to work with you on needs of the guest. We would recommend Windsor Court community to other families who may need a place for their loved ones.

Anonymous

Assisted Living

Family/friend

April 28, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
3.0
Meals & Dining
2.0

Friendly and comfortable in the heart of Palm Springs

My loved one currently resides at Windsor Court Assisted Living. The facility is nice. The administration is not overly communicative. I never see the administrator on the floors or in the dining room and I'm there every day. The food is marginal and repetitive. Most of the staff is exceptional but overworked and 25% is barely competent. Response time for help requests can sometimes be very long. The new owners took over on April 1, so it's very unsettled and I'd prefer not to say more until things settled out.

Maria A

Assisted Living

Industry reviewer

February 1, 2023

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

What a great place to live!

Windsor Court has a very nice atmosphere with a 5 star hotel feel! The food is great and the residents are sweet and friendly. The accommodations and overall decorations are very nice. I recommend it highly!

Patrick M

Assisted Living

Industry reviewer

January 16, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Facility!

This community is well maintained, beautifully decorated for the holidays with a large ratio of staff to residents. They have caregivers, CNAs, wait staff, culinary team, housekeeping, laundry staff, MedTechs, Nurses, active Director and Staff, Maintenance Director and staff, large memory care staff, social services, business office… Right in Palm Springs, heated swimming pool and Spa, movie theater, restaurant quality food served restaurant style.

Jill

Assisted Living

Family/friend

December 1, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Fantastic Friendly Staff

I am impressed by the different activities held by the community. They staff is super friendly and always says hello to everyone when passing and they know everyone by name.

Kim G

Assisted Living

Family/friend

July 28, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Staff
5.0

Great Care

The nursing staff was amazing. Everyone was very kind. Other than a small hiccup the first night that we got there with what was happening with his pain meds. The night nurse seemed a little reluctant to give him or didn't understand the orders that were placed for him as far as pain management went and my sister was left dealing with him and a very confused and agitated state. And we had to call the hospice nurse who didn't show up until later the next day. But other than that everything went very well. We were treated well, and I felt that my father was very well taken care of.

anonymous

Assisted Living

Toured community

January 27, 2022

5.0 out of 5 stars
Verified Review

Community Tour

My tour at Windsor Court was nice. It was an older building but had been updated. And it looked lovely. I thought they had done a really great job of transforming an older facility. Overall, I though they were great. They were just a bit farther away from where I live.

anonymous

Memory Care

Family/friend

August 19, 2021

3.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Staff
4.0
Meals & Dining
3.0

Friendly staff

Being out of state I have not been able to see the inside of the community, but the staff I have spoken with over the phone have been really friendly. Our loved ones has dementia so we have to take it with a grain of salt but they say sometimes the meals are just okay.

Anonymous

Memory Care

Family/friend

January 11, 2019

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
3.0
Activities
5.0

Memory Care Assisted Living

My parent resided for a few years in the memory care assisted living section of Windsor Court. The care givers have a heart of gold even with the most difficult residents. It can be quite trying and there should be more care givers per resident ratio. Food is very good, good variety and snacks available all the time. Nice gated patio around the pool area and nice mountian views. Main lobby is beautiful and common areas well appointed. It is one a of the better facilities in Riverside County.

Anonymous

Memory Care

Family/friend

September 20, 2018

1.0 out of 5 stars
Cleanliness
0.5
Friendliness
1.0
Value for Cost
2.0
Care Services
1.0
Activities
1.0

Would not recommend

I would not recommend this assisted living facility. Since my Father has been there, the food has gotten worse, cleanliness worse and activities less. It reminds me of a nursing home instead of an assisted living facility. The elderly do not get treated with respect. There are some employees who are there because they care but most are there for a paycheck.

Jeannie Maagero

Memory Care

June 16, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Great Energy!

Well operated. Fun and friendly enviornment. Pool for water aquatics, chef prepared meals and anytime dining service. Food was delicious! Vintage Hollywood ambiance. Residents very nice to me when I visited.

Anonymous

Memory Care

Toured community

December 8, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

I toured this community

I went on a tour and the staff was nice and helpful. They answered all of our questions. It was an older building and looked old. It was 2 stories and we didn't like that. It would've been a far walk for mom to get to the dining room. And it didn't have a lot of outdoor space to walk her dog.

Anonymous

Memory Care

Toured community

December 6, 2017

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

[Removed] was very gracious and presented a nice tour. I do not think this is a good fit for Mom.

Anonymous

Memory Care

Toured community

May 25, 2017

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

A little older facilities, but clean, staff friendly. Not a lot of outside campus grounds.

Anonymous

Memory Care

Toured community

April 12, 2017

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0

Adjust plans for an emergency

I was not impressed by Windsor Court. It's a two story facility and the marketing director didn't know if there was a plan for fire escape; I found this concerning. It also didn't seem very clean.

Anonymous

Memory Care

Toured community

January 11, 2017

3.5 out of 5 stars
Verified Review
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5

The property was very nicely maintained!!

I liked this property and thought that the staff member who gave my loved one and I the tour was very kind and informative. I did think that some of the furniture looked a little older and the there was not very much bright light throughout the facility. It just was not the right fit for my mother.

Anonymous

Memory Care

Toured community

November 15, 2016

3.5 out of 5 stars
Verified Review
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5

My Visit To The Community!!

This community had one floor that was assisted living and one floor that was for memory care. We liked this community as the staff were nice and it was clean. They were not able to offer a 2 person transfer so unfortunately this community would not work for us.

Anonymous

Memory Care

Toured community

June 15, 2016

2.0 out of 5 stars
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0

Not to our liking.

Anonymous

Memory Care

Toured community

January 9, 2015

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0

DO NOT PUT YOUR PARENTS HERE! All it is is expensive babysitting and a teenager could do it better!! My parents aren't showered. [removed] Lost lab results for emergency illnesses.. NO communication at all between staff. I is horribly run.....

Daughter

Memory Care

Toured community

September 30, 2013

3.0 out of 5 stars
Verified Review
Cleanliness
1.5
Friendliness
3.0
Value for Cost
3.0

Much Needed Remodel

That was pretty sad. They were getting ready to remodel it. I didn't seem clean at the time but they're redoing that. At least that's what they said.

Windsor Court Assisted Living

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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