Pope Bucknell, LLC

Reaching the nursing staff is sometimes difficult. Our loved one complains about the meals fairly regularly. While our loved one does not partake in the activities, there are several options daily, outings are offered and outside entertainment is brought in monthly. Hearing from others, Copperfield is a good value relative to others in the area

Copperfield is a welcoming community with lots of activities and opportunities to meet people. The flexibility to be independent then add services if/when necessary is helpful. The option of weekly outings is also a great bonus.

The staff was friendly and helpful. They seem to know all the residents by name. It is a very tight knit community.

Very good experience - The people & the staff are very nice. I do think people should know the average age of the residents before they move in. Average here is mid to late 80's. I am one of the youngest here. It is pretty clean, because of the cleaning staff always quitting or just not coming to work at all it could be a little cleaner. There is a new kitchen manager & he makes the staff mop the whole dining room every day. I am on independent living so I don't know the quality of care. But the maintenance staff is on the ball, you tell the office about a problem and it is fixed that day. My air conditioner broke on Labor Day last year when it was 90 degrees & they brought me a new one in 3 hours (it was 17 years old and broken)(5++). The only meal I eat is the free continental breakfast once in awhile because I like to sleep late. When I do it's ok. I don't go to a lot of the activities because I don't like bingo etc. They have excellent entertainment at the happy hour & other events. In the summer they have outdoor concerts that are very good. Overall I like it here & would definitely recommend it to someone looking for a place to live

The staff are very helpful and friendly. Everyone I've talked to who lives here love the place! I'm pretty much caring for my Mom. I'm here every day. She's in Independent-plus meaning they check on her once a day and she wears a pendant to call if she needs help. She's used it a few times and they take 15-20 minutes to arrive. She can only eat soft food so it's soup, yogurt and banana, avocado. So she doesn't try to eat their meals anymore. She stays in her apartment pretty much all the time. I think the activities are pretty good though. The peace of mind is definitely worth the money!

My dad does most of the communicating, but he doesn't have any complaints about the staff. He says the food is just okay, but he is 97 so I'm not sure how his taste buds are. He likes the desserts. His clothes are washed, and bedding is changed and clean and washed. We have been very happy with his care. He likes it there.

I was very pleased with the care that my husband received while at the Cedars of Austin. The staff was very kind and met all his needs. Every day he had an activity that he would enjoy, from weekly bus trips, bingo, art projects, musical entertainment, and ice cream socials and gathering times with other residents. The facility is very nice and has a beautiful courtyard, allowing the residence to enjoy the outdoors. The Cedars also offered church services for the residence, inviting ministers to come and conduct services. Cedars of Austin gave my husband 15 months of quality of life that I could not have given him at home. I am very grateful for their care and love that they gave my husband.

The Cedars is in a location close to downtown and clinics. The apartment size and selection was very good. Facility has alot of activities for the residents to enjoy. My parents made their own decision to move in there.

Those living here are kind, helpful and friendly. The same is true for those who work here. Internal communication is available at various places and is clear and informative. Those living here are encouraged to participate in activities sponsored by the facility, and also those led by persons living here.

Copperfield Hill has been a great choice. So far my father is very happy and has made some guy friends. At 96, that is big considering when we go there to visit him he isn't a chatty person.

The facility is really good, my loved one is happy here and has fit right in. The transition went really well.

This community was really nice and we are still considering this location due to it being closer to our family it was a great tour and really in depth and very helpful.

We chose Copperfield Hills because I checked out other places and this facility seemed to have the best offered for what my mom needed at the time. The room sizes are just fine. All of the staff members are very friendly and their response for security is great as far as covid goes. I would recommend recommend them to others.

It is an excellent, caring environment that made my mom's transition to supportive care easy. She's is treated with kindness and care and graciousness, and its a really wonderful place for her to live. They are so respectful in how they interact with her as an adult aging in place. They are good at affirming her and helping her make decisions on her behalf. They communicate very well. I can't say enough good things about them.

The cleanliness of the community really stood out to us, it is very open nothing seems to restricted there. Overall we are very happy with the value for cost.

I chose Copperfield Hill because I had a friend who lived here a couple of years ago, and she was happy when she had to make that transition. The apartment size is great for what I need. I have a 2-bedroom and the living room is as big as the one I had at home. I am happy, and I would recommend this facility to anybody who is looking.

I love living here. The care is wonderful. The daily food is good. Many activities for all of us is good.

Very nice place to live at. I have no complaints. I would definitely recommend Copperfield to anybody looking for Senior Living.

We are independent living residents in a one-bedroom apartment. The staff here is friendly and hard working. There are many activities and outings. We especially like that as our needs may move into assisted living we will remain here. We are glad that we chose Copperfield Hill after selling our home of 29 years.

My mother feels at home amongst friends, especially certain caregivers and staff. She is treated with honor and dignity. There is laughter and lighthearted conversations and plenty of love to be seen. The meals and activities are wonderful, very wide variety. There is help at the touch of a button, homey surroundings with seasonal decor, and staff that go the extra mile to serve and make this people's home.