Proveer Senior Living

My father and I really liked it. There were so many good things about their facility that my father and I liked . How ever my father got into The VA which saved him around [fee removed] a month-FYI - I went for a tour first to see if I liked the VA and then I asked my Dad if would be interim a tour- He said yes and thought he would like it there. So we got on the list. Not quite as aesthetically looking, but nice and a lot of amenities. Especially for someone his age and being in out of the hospital on a regular basis. 1.Home atmosphere. 2. Cozy little sitting areas made to reflect your home. 3.Great Security for keeping your loved one safe from outside intruders. 4. Fun activities and outings. 5. The Huntsville library van visits often, this is great for the avid reader. 6. Very friendly staff staff.

Moved my MIL here, after a very unpleasant experience at another memory care facility. The staff has been amazing, in ALL aspects, very experienced in dealing with patients with dementia, which is what one would expect at a memory care facility!! They are awesome!! We feel incredibly blessed that she is there, and I am no longer losing sleep with worry!!

Like anywhere else. Some staff members are great and some are fair . [name removed]was excellent to work with. It was a good experience.

The staff is always caring, polite, and willing to help. They interact as though the residents are their own family.

What our family likes the most about the Proveer at Port City is the staff. They treat my mother very well and she gets a lot of attention. She has improved so much under their care.

It's a great place that I'm happy to call home. It feels as if we are one big happy family. We have lots of on site activities, card and board games that are really fun to attend. I'm in the larger studio and it is real roomy. Perfect for me and my kitty.

I would say the staff is more professional. They answer the phone when I call. Every unannounced visit showed professional care across the board. Your organization found it for me.

Proveer at Port City is about to start some renovations, which will improve the cleanliness in the main hallways with new floors and paint. The foyer and dining area are to be spruced up, too. They also have a new chef, and the food is improving daily as he is getting settled in. Overall, the facility is wonderful!!

This place was very clean, administration was informed and kind, they had an available space.Definitely would refer others. Love the admin and staff.

The Proveer at Port City community has been amazing. The staff members there are very attentive and caring towards the residents. They have great communication between our family and the staff team. Based on the experience we have had so far, we would recommend this community to others looking for a place for their loved ones

Very nice people at Proveer. They don't communicate as well as they used to. I'm hoping it's just the change over in management. We moved mom there in December, and then in February Proveer took over. The facility itself is top notch.

Overall, I find this facility to be clean and the staff and residents to be friendly. I think I made the right decision to have my loved one here. The staff is very friendly and they look out for the residents. I feel like they do their best. The waiting area of the facility feels very comfortable. The residents are able to enjoy a nice outdoor area to sit and/or take walks. What I like about my loved one's studio apartment is that he has a kitchenette. Not all places have that. I do have a couple of suggestions for improvement. I would like to see more diversity within the management staff. Also, during the holidays when staff is short, there needs to be a stronger protocol in place if there's an emergency . Lastly, I would like to see more variety with the meals, especially breakfast. But again, overall it's a good place. They try to make it a friendly and pleasant place to be. I would recommend this facility to family and friends.

What we really like about this community is the closeness to everything! And the people are so friendly too. Given the chance we would recommend this community to other families based on the experience we have had so far.

While our loved one was there we appreciated how much the staff members got to actually know our loved one and really treated him as if he was apart of their family. They really are wonderful people so for that the value was worth it. They were so awesome and also communicated to us anytime something happened to matter how big or small and we would absolutely recommend them to other families based on the experience that we had.

We are totally pleased with SummerHouse Byrd Springs. They have gone to every effort to make sure Dad is comfortable and feels at home. Highly recommend them. Great staff.

SummerHouse is going through a transition to new ownership but seem to be handling it pretty well. Be sure to stay in touch with the staff to know what's going on with your loved one. The staff have always been very friendly and helpful when I have questions or requests. And the other residents are really friendly as well. I'm glad to have that for my dad, who really needed to be around another people. They go on a variety of different outings - to Walmart once a month, to thrift stores. They went to a play rehearsal at reduced ticket price, and they go out to lunch. On-site at SummerHouse, they have activities like karaoke, bingo, cooking classes, gardening classes, movie nights. I like that they have an enclosed courtyard, so you don't have to worry about people who don't have any business being in the facility coming around and taking advantage of your loved one. They also have a screened in sunroom so you don't get attacked by mosquitos. l also like that they have meetings with the residents once a month to discuss things and get resident input. Some communities have pullcords in the rooms, but I prefer SummerHouse's pendant system, where residents wear a pendant and can therefore call for help anywhere within the facility, and not just in their room. It has been an adjustment for my dad going from living on his own with complete autonomy to now living in assisted living with someone else deciding when it's time to take medications or have meals and things like that, but it has been a positive change overall.

I would highly recommend SummerHouse Heritage Woods. I like everything about it, per my above ratings. The staff are very friendly, and they look after my loved one and pamper him. He loves the food and won't even miss a meal to come eat with me.

From the moment you walk into the community you are greeted by a clean, bright, and modern entry way and a warm smile from the front desk. From there you get to walk past interactive displays super helpful for residents with memory care issues. Each room in the community is spacious, brigh, and so clean. I love every little detail from exit doors that look like library shelves to reduce agitation to the green house and even the "nursery" for the baby doll with a bassinet and a rocking chair. There is truly no detail that has been left out by the community. My favorite part is that it is set way back from a busy road so it is very quiet and has very minimal car and foot traffic.

It can be challenging watching an older adult suffering from the progressive effects of Alzheimer’s disease or another form of dementia. Particularly it can be distressing for family members who worry about their loved one’s safety, daily care needs and overall well-being as symptoms progress. Proveers Memory Care Community can provide families and love ones with much-needed relief. What’s more, they can help people with dementia maintain their quality of life and make the most of each day. The community is structured with the individual in mind allowing safe wandering as well as interaction with familiar items in a time period setting they are accustomed to. The community staff is a loving and caring family all the way from the community outreach liaison to the housekeeping staff. If you are considering memory care for your loved one please reach out to [name removed] and schedule a tour to see if they are a good home for your family.

The building and its interior is bright and welcoming as soon as you walk inside. The staff are welcoming and extremely knowledgeable, they are willing to help every step of the way and make this journey for the family as smooth a transition as possible. I recommend PROVEER.