Ridgeline Management Company

I think the cost is probably equitable. I haven't been to a lot of places so I don't know what the best would be. The care services are good and there are lots of activities. They have arts and crafts, people that come in to sing, bus trips, all sorts of things. I really like the facilities. The only thing that I would say as far as imrovements is that my mother was diabetic and we always treated her on a sliding scale. They did not allow that so we did have some problems with her blood sugar.

Best room. Best people. Best building. Not close enough. I still think this is the best fit for her.

Liked the rooms. Says she cant afford it. Need to see about the veterans survivor benefit.

Three (3) level unit, 6.5 miles from home. Interesting concept of Lifetime Pricing covering all care levels as they intensify from no more than a level 3 today. This would be a great option if she were 85 years old. Studio is 414 sq. ft. Good size, plenty of closets. In-House home heath agency. Dr. on premises every tuesday, RN M-F.

don't care for the neighborhood; good access to the hospital, the nicest floor plans.

3-level unit. Interesting concept of Lifetime Pricing covering all care levels as they intensify from no more than a level 3 today. Studio is 414 sq. ft. Good size, plenty of closets. In-House home heath agency. Dr. on premises every tuesday, RN M-F. Room available has in room access to balcony, a nice feature. $1,000 community fee (special for this month, LOL)

I liked this very much. The employees were very nice and it looked like they got good care.

This place is absolutely beautiful. Very nicely decorated newer facility and the staff was friendly. Mom would have to share a room and I didn't really like the floor plan of the room. Mom will need a lot of attention and this setup was not really condusive to that. Mom would be behind two doors, a locked front door and a bedroom door.

One of the leading 3 options - have visited twice. Will be visiting again next Monday with Jeanne.

Sounds like a services fit

Mom has been at The Stratford for a year now. They have done a great job of dealing with her "special" issues as a smoker. We toured several facilities and still feel this is one of the best available for the price. Mom feels she is in a fancy hotel/apt building - the decor and ambiance are very nice verging on elegant in mom's opinion. Our family members travel a lot and never worry about her well-being or care. They have a well rounded list of activities. Communication is very important.

I toured The Stratford for my mother, and I thought they had a really great program, but I thought that my mother would be unhappy with the rooms. They seemed a little small to me, and I knew she wanted a room on the first floor. They unfortunately did not have any opening s for rooms on the first floor, so we continued our search.

I toured this place and was disappointed. Didn't seem welcoming at all and the outdoor area was awful it wasn't covered and this is really important for mom. The rooms weren't the nicest at all. Overall just wasn't the right place.

I was almost set on using this facility for my dad but there were a few things that changed my mind. First, this place looks [Removed]. There's nothing fun set up for the residents and the staff always seems bored, and not at all lively. My dad wanted a private room but they said they weren't filling any private rooms because they were on the other side of the facility and that he would have to share. In passing, I had mentioned a favorite hobby of mine (canning) and they sent me a case of canning jars, but then inundated me with phone calls and emails asking if I had received the gift. It felt like they were saying I was obligated to choose them. Over all, they aren't a bad community, but with the actions it made it difficult to want to have my dad live there.

Dad has recently moved into this community and it seems to be a nice place. They seem to offer some nice activities and the staff seem to be well trained to offer the services dad needs. This community came recommended by the hospital. I hope things continue to go well.

My parents really liked this place during out tour, it was a beautiful community with great bedroom amenities that they had really liked. Unfortunately there business office needs some improvement. My parents had decided to send in there deposit in after making the choice that they wanted to live in this facility, however the administration did not get back to them for a few weeks after money was sent in and said they had no open space for them. I wish they would have communicated that they didn't have the availability during our tour.

The Ridge Of New Bern memory . There were many inconsistencies in care in accordance to Staff. There was one particular staff member that provided excellent care and make sure that all the patients received the same care. If she was not on things did not get done. All patients were clean and will fed. Activities for patients were not mandatory. If a patient was pacing up and down or sitting in his room, sleeping in his room, they were not brought to the activity. Administratively there was a disconnect from what was said by the administration and what actually happened With the patient.

It's very expensive but still competitive for the area. The staff are very friendly but the turnover is extremely high and the facilities need upgrading. I would recommend to others depending on their budget.

The facility is beautiful and very well-maintained. The initial experience was excellent, but the company was sold shortly after our loved one moved into the space. The new company has been difficult to get a hold of decision makers and many of the people who were there when I originally signed, have quit. The new leadership is not as collaborative as the original leadership, which has created challenges for me. The cleanliness in general is good and the friendliness of the staff is great. I have not met anyone as of yet who is not friendly, but no one has been able to get answers to the questions I have from the senior management in real time.

This place was so pleasing to the eye and ear when searching for a home for my loved one. I however am disappointed with the decline I see in the building appearance, the activities not offered anymore, the open conflict that exists between the staff and the aids, and I am very disgusted with the therapy dog that is allowed to run thru the facility and ignore the residents but poop and pee all over the facility. I believe these are problems that can easily be fixed if only management would step up and handle the complaints presented by family members. Putting a loved one in a facility is hard enough even when you are pleased with the presentation but when you see everything taking a turn for the worse you have to ask yourself is this where I really want to keep my loved one.