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8.5

Review Score

32 reviews
2 communities
Starting from $X,XXX/mo

Senior Guest Services community listings

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The Lodge at Riverside Harbor I

52 North Cedar Street, Post Falls, ID 83854

Starting at$X,XXX+ monthly
Photo of The Lodge at Riverside Harbor I
6
6 Photos available
8.5
Review Score
21 reviews

The Lodge at Riverside Harbor is a good place. They provide very good care. There were a few weeks where they didn't provide very good care, but now it seems to be on track. [name removed], the nurse...

Provides: Memory Care, Care Homes

The Lodge at Riverside Harbor has raised the standard of assisted living. We provide the most dignified environment for the aging members of our community. Entering assisted living should not feel like leaving home - we're giving you and your loved ones the peace of mind that you are looking for.

... Read more

The Lodge at Fairway Forest # 1

3989 N. Player Drive, Coeur d'Alene, ID 83814

Starting at$X,XXX+ monthly

The community is neat and clean and the staff is very friendly and helpful. The community is very installment and the atmosphere is home-like. I would recommend this community to others

Provides: Memory Care, Care Homes

The Lodge at Fairway Forest #1 is located in Coeur d'Alene, ID in Kootenai County. This residential care home provides the right assistance that you need in an area that is situated on the north shore of Lake Coeur d'Alene. Those spending time in Coeur d'Alene enjoy all that it has to offer...

... Read more

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Viewing 1-2 out of 2 communities

Reviews
for Senior Guest Services

8.5
Review Score
32 reviews

Review Score

32 reviews
8.5

Out of 10


5 star

63%

4 star

22%

3 star

7%

2 star

4%

1 star

7%

A Place for Mom has scored Senior Guest Services with 8.5 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Senior Guest Services has 32 reviews with an average "overall experience" of 4.2 out of 5.

Overall Experience
20
7
2
1
2
Date Submitted
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2
Reviewer
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22
9
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Care Received
0
28
4
1-20 of 32 reviews
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5.0
Patrick P
Residential Care Home
August 29, 2023
Wonderful atmosphere

I have the privilege of providing musical entertainment to residents at Riverside Harbor. This gives me the opportunity to observe the services and facilities in real time. It is obvious to me that those who live there enjoy the peaceful atmosphere. The staff members are attentive to the needs of residents and care for them with respect and compassion. Visitors are also given immediate and helpful attention. If and when my own family members need full or part time care, The Lodge at Riverside Harbor would receive my recommendation without reservation.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

5

Staff

5

Value for Cost

No data collected


5.0
Richard - Toured community
Memory Care
February 27, 2023
Verified Review
Tour Review

Our family had an in person tour and we thought it was a very nice tour experience, the staff were very friendly, the community itself was very nice and the apartments we were able to see were really great in size. However the location for our family was just to far for us.


5.0
Jennie - Toured community
Residential Care Home
March 4, 2022
Verified Review
tour review

Our family had an in person tour and the staff were wonderful, they did a great job taking us around the community but they had a certain fee that needed to be paid like 3-6 months beforehand and our mother just did not have the money.


5.0
Jennie - Toured community
Residential Care Home
March 4, 2022
Verified Review
tour review

Our family had an in person tour and the staff were wonderful, they did a great job taking us around the community but they had a certain fee that needed to be paid like 3-6 months beforehand and our mother just did not have the money.


5.0
Victoria - Family/Friend
Memory Care
July 27, 2021
Verified Review
An Exceptional Home for Seniors

We are very much impressed with the administrator there. She goes out of her way to give the residents an exceptional lifestyle and home. All of the staff are very attentive and friendly, not just to the residents but also to the residents' families.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Patti G - Family/Friend
Residential Care Home
July 21, 2021
Verified Review
the best place from mom and dad

The community is neat and clean and the staff is very friendly and helpful. The community is very installment and the atmosphere is home-like. I would recommend this community to others

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
anonymous - Family/Friend
Memory Care
June 25, 2021
Verified Review
A great fit for mom

We chose The Lodge because our doctor recommended them to us and it has been a great fit for her. They know how to change her thought pattern and distract her pain, they have been great with her care. The room sizes here are very nice, they all have walk in bathtubs. It is a very casual setting, everyone is polite, and staff are very attentive. It is a smaller facility, only 15 residents per house so there is better individualized care. I would recommend to others looking.

Cleanliness

5

Friendliness

4

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

3


5.0
Anonymous - Toured community
Memory Care
July 7, 2018

Recommendations were high for patients with dementia, however, very expensive, & a couple would be roomed separately.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
January 3, 2018
Verified Review
Mom is happy here

I placed my mom in this wonderful community and I can't say enough good things about them. They are very responsive and take good care of my mom. My mom has a lot of allergies and they are so accommodating to us about this. The housekeeping will use fragrance free cleaner in my mom's room. And the chef will make my mom gluten free food and she can't have sugar or dairy. Mom has this nice spacious studio and we just put up a bird feeder outside her window. They offer a variety of daily activities and have exercise daily.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
March 8, 2017
Verified Review
Outstanding Care and Comfort

I am happy with the care from this community. They go out of there way to help him in everyway . They do have activities that they are offered to the residents. They are helpful in his special needs. He is happy to have his own room and is comfortable at this community. It is clean and maintained. We would recommend this community highly to other families for good care and value for a loved one.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
January 3, 2017
Verified Review
This place is the best of the best !!

Moving my dad into this community was absolutely the perfect decision. I could never say enough great things about the care and services they provide my father. The staff provided a lot of one on one care and are constantly making sure he is comfortable and needs are being met in his new living environment. It is a smaller facility so they are able to accommodate each residents needs individually. He has had trouble with loosing his apatite and not wanting to eat and the staff have been bending over backwards to try and help him eat. The cook even offers to make him whatever he wishes for a personal meal. I would highly recommend this place to anyone.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
March 29, 2016
Verified Review
4 Star Food

My mother in law is doing good here at The Lodge at Riverside. She seems to be adjusting well. The community is clean and looks nice and well-kept. Most of the staff is good and helpful to us. The food is good I would give the food 4 stars. There are activities for the residents. It is a good community that I would recommend.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Toured community
Memory Care
December 19, 2015
Verified Review
Very Pleased

They have been awesome. They are very attentive and they are all friendly and make my loved one feel at ease. We had several people come out and do their assessment and were accommodating. It's kind of a family-type environment and we are really pleased with where she is at.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

3

Value for Cost

5


4.5
David - Family/Friend
Memory Care
December 29, 2016
Verified Review

Seems like a great place. Warm atmosphere. Mostlly friendly people. Clean. Helpful staff. Only negative so far is that there seems to be a lack of communication at times between staff/shifts.

Cleanliness

5

Friendliness

4

Care Services

4.5

Activities

5

Value for Cost

4


4.5
Anonymous - Family/Friend
Memory Care
October 20, 2016
Verified Review
The lodge gets our recommendation!!

The staff are very good and helpful. They do have some turnover. The kitchen staff have done exceptionally well in working with mom's diet. They have plenty of activities to meet our needs. The community is clean and I would recommend it.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Anonymous - Family/Friend
Memory Care
October 15, 2016

My mother is a very picky eater. They are so accommodating and she has put on 2 lbs in her first month.

Cleanliness

5

Friendliness

5

Care Services

4.5

Activities

3.5

Value for Cost

5


4.5
Anonymous - Family/Friend
Memory Care
April 4, 2016
Verified Review
They Make You Feel Like Family

This is a smaller community compared to the other one's we saw, but it isn't overwhelming for my husband. They really make you feel like family here, everyone is very friendly and happy. The facility is wonderful and spotless. It is very well-kept. The staff has been welcoming and kind to us. They truly are great here and genuinely care about you and your family. I would highly recommend for anyone to come to take a look at this community.

Cleanliness

5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Anonymous - Toured community
Memory Care
October 27, 2015
Verified Review
Overall rating a 5

The friendliness stands out and the caring of the staff. Where my dads at I am very happy with the place. They could improve on dinners, a little bit more. Always have big meals at lunch and dinner is sparse. Overall grade would be a 5.

Cleanliness

4

Friendliness

5

Care Services

5

Activities

4

Value for Cost

5


4.5
Anonymous - Family/Friend
Memory Care
January 20, 2015
Verified Review
I don't think we could ask for a better place for her.

I think they are doing a really good job. I don't think we could ask for a better place for her. They are very helpful and informative. They work well with us and keep up on what changes she needs. They have made medication adjustments. There is one cook in there that's a little bit rude, and thinks she does a super job, and she's not. Everyone else is doing a really good job. Around Thanksgiving, they were having a lot of turkey. Other than that it's a really good place.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
A. Minor - Family/Friend
Memory Care
July 9, 2014
Verified Review
Recommend

I would recommend it. Of all the places we visited, this one was clean, nice, and the staff was great – my only concern is the doctor doesn’t come around to check on patients enough. There may have been some over medication.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4

Value for Cost

4.5


Viewing 1-20 out of 32 reviews

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