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Hope of Solace Agency

5440 Atlantic Springs Rd. Suite 109, Raleigh, NC 27616

For services offered:
(866) 374-4058
3.3
Review score
4 reviews
Add review
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Hope of Solace Agency
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Susan

Child of resident/client

4.0 out of 5 stars

Our families experience

We used Hope of Solace from [date removed] until [date removed]and have been mostly pleased with the care. My mom wasn't happy with her first aide after 2 weeks and another aide was assigned that she is extremely happy with. I have had a couple of invoice issues but the errors have been fixed almost immediately. We have extended the service several times and were happy with the ease and convenience. I would recommend Hope of Solace. The owner is very hands on and is easy to contact directly with any issues. The rates are very reasonable when compared to other agencies. Would use them again if needed. I didn't expect any agency to be perfect and overall it's been a good experience. People need to know that and recognize if there are problems they are fixed in a timely manner.

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Hope of Solace Agency

Hope of Solace Agency provides non-medical, in-home care services for seniors in the Raleigh, North Carolina, community. With over 20 years of experience, Hope of Solace Agency has caregivers that know how to cater to seniors and their family's expectations. Care and services can change depending on seniors' needs. Caregivers are skilled, knowledgeable, and bilingual. They are available to assist seniors who speak Italian, Spanish, and Ibo if needed. Hope of Solace Agency takes a holistic approach to care and plans activities to get seniors engaged in addition to providing daily living assistance.

Services with Hope of Solace Agency are comprehensive and customized for each individual’s lifestyle needs. Care and service offered includes:

  • General companion care
  • Full-time or part-time care
  • Medication reminders
  • Transportation
  • Grooming assistance
  • Respite care
  • Light housekeeping
  • Meal preparation
  • Incontinence care

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Senior living options offered

  • Home Care

Hope of Solace Agency

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Total costs depend on select services and the level of care needed

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*Prices quoted are hourly charges and are provided by the agencies themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak to an expert advisor to learn more.

Reviews

for Hope of Solace Agency

3.3 out of 5 stars
4 reviewsWrite a review
Overall Experience
3.3
Friendliness
3.7
Care Services
3.7
Value for Cost
3.5

Filters

1-4 of 4 reviews

Last Updated: 11/28/23

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Susan

Home Care

Family/friend

November 28, 2023

4.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
5.0
Care Services
5.0

Our families experience

We used Hope of Solace from [date removed] until [date removed]and have been mostly pleased with the care. My mom wasn't happy with her first aide after 2 weeks and another aide was assigned that she is extremely happy with. I have had a couple of invoice issues but the errors have been fixed almost immediately. We have extended the service several times and were happy with the ease and convenience. I would recommend Hope of Solace. The owner is very hands on and is easy to contact directly with any issues. The rates are very reasonable when compared to other agencies. Would use them again if needed. I didn't expect any agency to be perfect and overall it's been a good experience. People need to know that and recognize if there are problems they are fixed in a timely manner.

Sharon J.

Home Care

Family/friend

April 4, 2022

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Would Definitely Recommend

If you want a reliable service, even with the owner filling in if needed, Hope of Solace is the agency for you. They require a minimum of 20 hours a week. They provided bathing and light meal prep for us. We varied from 15 hours a day to 4 hours a day over the course of a couple months time. The caregivers where caring, thoughtful people. Billing was automatic and setup auto draft from our account.

Anonymous

Home Care

Resident/client

March 29, 2022

1.0 out of 5 stars
Verified Review
Friendliness
2.0
Value for Cost
0.5
Care Services
1.0

Don't Use Hope of Solace!

Definitely do not use. They are completely unreliable and take your money upfront. The staff would "forget" to come and some just didn't show up. It was always an excuse. The office was supposed to tell me when they didn't have someone coming. I would have to call them to find out why I didn't have any staff here. Even the forms were unprofessional. They had no title or heading. It was random things copied on a piece of 8.5 x 11 inch paper. The one staff in the office was trying but the owner was horrible. Just not a good company at all.

John C

Home Care

Family/friend

March 23, 2022

3.0 out of 5 stars
Verified Review

my review

This service is not top of the line but it is average.

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The services and other information that are displayed on this page contain marketing information provided by the agency. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Contact the agency directly to confirm the accuracy of the agency description
  • Confirm that the agency offers services that are required for the senior's specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “home care” to indicate that the agency provides in-home care services. It does not indicate that the agency meets official state requirements for any particular license type or scope of services.

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