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Right at Home - Des Moines, IA

2600 University Ave. Suite 210, West Des Moines, IA 50266

For services offered:
(866) 374-4058
4.8
Review score
17 reviews
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Right at Home - Des Moines, IA
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Right at Home - Des Moines, IA
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Anonymous

Loved one of resident/client

5.0 out of 5 stars

Review for Right at Home - Des Moines, IA

They were very accommodating and the staff was helpful and efficient. They were able to fill the needs with at times a short notice. Unfortunately [name removed] passed and currently we don't have a need for in home care. Thanks for everything they have done.

Read all reviews

Right at Home - Des Moines, IA

Right at Home helps seniors age gracefully in place, staying comfortably in their personal residences all while receiving top-notch care. This home care service is a great option for seniors who may need some extra help around the house or are seeking skilled specialty care.

Based on your needs, desires, and interests, Right at Home will match you with a trusted and compassionate caregiver. Companionship services are perfect for seniors who would like support for daily chores like cleaning, running errands, and planning meals. The care staff will also enjoy taking part in your loved one's favorite activities and hobbies.

Personal care services are available for those who need help with activities of daily living like bathing, grooming, and eating. Specialized caregivers are available to provide memory care to seniors with Alzheimer's and other forms of dementia. They also offer hospice care as abilities shift and needs change over time.

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Learn more about the Best of Senior Living awards and this year’s winners.

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Senior living options offered

  • Home Care

Right at Home - Des Moines, IA

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Reviews

for Right at Home - Des Moines, IA

4.8 out of 5 stars
17 reviewsWrite a review
Overall Experience
4.8
Friendliness
5.0
Care Services
4.8
Value for Cost
4.7

Filters

1-17 of 17 reviews

Last Updated: 10/16/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Home Care

Family/friend

October 16, 2025

5.0 out of 5 stars
Verified Review

Review for Right at Home - Des Moines, IA

They were very accommodating and the staff was helpful and efficient. They were able to fill the needs with at times a short notice. Unfortunately [name removed] passed and currently we don't have a need for in home care. Thanks for everything they have done.

Donna D

Home Care

Resident/client

May 12, 2025

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Able to help when I needed it most

I only needed Right at Home for a short time but in that time, I was sent a wonderful young lady who really helped me out. She was able to take me to the store when I couldn't drive, cleaned my home really well and helped me dress until I recovered. Right at Home was very prompt in getting me started right away. I highly recommend them and will be using them again when I become weak again.

Karen P

Home Care

Family/friend

March 6, 2025

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

My mom is safe and cared for and I get the respite I need!

Right at Home has stepped in to care for my mom while I get the respite I've been needing. I was so hesitant at first because I'm very protective of my mom ever since she's moved in with me but Right at Home was able to assure me multiple times that she would be well cared for and that I can put my trust in them. They have proven everything they have promised and more! I started with just a few hours here or there (nothing scheduled) and now have them coming weekly. I've even been able to leave for a weekend and they provide my mom 24/7 care. They're a great agency. My mom and me are very thankful for them. They also have great caregivers who really connect and go above and beyond which I appreciate.

Christine B

Home Care

Resident/client

March 4, 2025

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Great Agency! Prompt Care.

Right at Home was able to help me with bathing, cleaning, and meal preparation right away. They set me up with only one caregiver who became a very good friend. Communication was spot on and I was glad they were able to help me before and after my surgery until I was better. If I ever need their help again, I know they're there to help me right away.

Mary J

Home Care

Family/friend

November 6, 2024

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Thankful to keep dad at home

We were able to keep our dad at home for over two years because Right at Home brought in caregivers for 20 hours a week. They were always reliable, even with a few minor communication issues, they always showed up and provided our dad two great caregivers the entire time. We also appreciated their pricing staying the same so that we could continue with the care in order to keep him home and out of a nursing home. My family and myself highly recommend Right at Home and want to thank them for caring for him and working with us up until his passing. They're a great company.

Bob W

Home Care

Family/friend

October 30, 2024

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0

Qualified Agency for reliable care

Right at Home was able to step in and care for my wife when I wasn't happy with my current agency. They have sent some great caregivers during the two years we've had them. My wife has had the same caregiver now for the last year and a half. Whenever I need to visit with the Director, she makes sure she's available to address all of my needs and has been a great asset in making sure my Long Term Care Insurance is always up to date in receiving the invoices and logs. My family and myself are very happy with Right at Home and plan on continuing with them.

Alice R

Home Care

Resident/client

October 30, 2024

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Great care, reliable, and appreciative.

I have had one caregiver since being with Right at Home for almost a year now. They're very reliable. My caregiver comes whenever I need her, even if I have to change my days or times due to appointments. I have been nothing but impressed with this company and I highly recommend them. I look forward to my continued relationship with Right at Home. Also, the office ladies are very sweet and nice. They gave me a birthday card and call me to check in.

Judy A

Home Care

Resident/client

October 30, 2024

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Fantastic homecare agency

I needed help for a couple of months after my surgery and Right at Home came was the perfect agency. They answered all my questions during the meeting and made me feel comfortable right away. I had the same caregiver the entire time during the times I needed help. Right at Home exceeded my expectations and I plan on recommending them to anyone looking for help.

Glenda M

Home Care

Family/friend

March 28, 2024

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Right at Home was wonderful

I used Right at Home to take care of my mom for a couple of months before her passing and they did a really great job. The office was so supportive in knowing who to send to my mom due to her condition. The caregiver they sent connected really well with my mom and it was nice to be able to leave for a couple of hours knowing she was cared for. When my mom went into the hospital, Right at Home kept checking in on me to make sure I was okay. Even after she passed suddenly, they sent a card and let me cry on the phone. They made me feel like I was apart of their family and I couldn't be anymore thankful. They have a great team there and their caregivers are well trained.

Luke

Home Care

Family/friend

March 28, 2024

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Thankful for the help

Right at Home was able to help give me respite as my wife's dementia progressed. I was able to attend my weekly church gatherings knowing the two caregivers they assigned to my wife took great care of her. They always showed up on time, stayed longer if I was late coming back and made sure to provide her personal care and companionship while I could get away. Even in the last month before [name removed] had to move into a memory care unit, Right at Home was able to staff the extra shifts I needed. Right at Home is a great place to have take care of anyone's spouses especially with dementia. The office and caregivers knew how to handle [name removed] with care, compassion and empathy.

Jeannene M

Home Care

Resident/client

February 28, 2024

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0

Nina’s Review

Have been cared for in my home for a year and a half by staff members from Right at Home. The care givers try to always meet my needs. They are sensitive, caring and thoughtful. Staff is on time. Staff is always clean and neat.

Denise M

Home Care

Resident/client

February 28, 2024

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0

Great Service!

Right At Home has been a HUGE help to my mom and have helped her stay in her home vs going to a care facility! The Care Provider, [name removed], is a great fit for my mom. She is caring and understanding, and is a good friend to my mom. [Name removed] has built a great relationship with my mom. This gives me and my siblings some ease of mind knowing that someone else is there to check on mom throughout the week. [Name removed] is the right balance between pushing her to do things while also showing her compassion. Also, the office staff at Right At Home are very friendly and flexible!!! They always try to make things right for my mom!!!! We are sooo Thankful for Right At Home!!!

Eddie B

Home Care

Resident/client

February 21, 2024

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

The perfect fit

I highly recommend Right at Home for anyone older looking for help in their home. Right at Home has been with me now for almost 5 months and the two caregivers I've had have been wonderful. They made a difference in my home and give me the companionship I need. I am very thankful for the difference they made in my living situation. The office girls have also been so nice to me and communicate with me when there are any changes.

Jean L

Home Care

Family/friend

January 18, 2024

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Right At Home is the best!

I very highly recommend Right at Home. I required respite care for my husband and Right at Home responded immediately. The caregivers are wonderful and it was a pleasure to work with their staff. I cannot praise them enough!

Jeanne C

Home Care

Resident/client

October 9, 2023

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Friendly and Efficient

Would recommend this company to anyone needing extra help with most anything. Signed up for two hours a week to help with swollen legs and feet by putting on lotion and rubbing legs to help with circulation. Was also told she would help with other things if time allows. She makes wonderful use of the time she is with me. Always willing to help out. Look forward to her smile!

Barb

Home Care

Resident/client

September 25, 2023

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Peace of mind

I hired a person from Right at Home to keep my mom company in a nursing home. After a detailed interview with a manager a companion was assigned to my mom. Right away I knew it was a great fit. Our aide/companion is caring, cheerful, responsible and truly an asset. Most of all my mom loves her. She makes mom feel less lonely and special. I highly recommend this company and am glad to have them as part of our care team.

anonymous

Home Care

Resident/client

May 19, 2021

2.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0

Client was not pleased with the lack of follow through and promises of services

The Right at Home services could work to improve on their follow through and communication. Sometimes it takes awhile to get a hold of someone or get a call back. Also we have noticed it is hard for them to have a supply of workers.

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The services and other information that are displayed on this page contain marketing information provided by the agency. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “home care” to indicate that the agency provides in-home care services. It does not indicate that the agency meets official state requirements for any particular license type or scope of services.

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