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Senior Helpers - Franklin, TN

109 Holiday Court Suite D1, Franklin, TN 37067

For services offered:
(866) 374-4058
3.8
Review score
8 reviews
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Senior Helpers - Franklin, TN
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Senior Helpers - Franklin, TN
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Anonymous

Spouse or partner of resident/client

5.0 out of 5 stars

I would recommend A Place For Mom

I liked all the caregivers, because they all took a liking to [name removed]. [name removed] also took a liking to them as well. They all did a great job taking care of her, preparing meals etc. I would definitely recommend you folks to other people in need of your services!

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Senior Helpers - Franklin, TN

Thank you for visiting our page.

Our mission is to ensure a better quality of life for our elderly clients and their families by providing dependable and affordable care. We are a trusted and respected organization that takes a responsible role in supporting our clients and their families, our employees, and our community.

Our vision is to be your community’s leading home care company, setting a new standard of care and customer service for our industry.

We look forward to assisting you and your family in any way we can.

Senior living options offered

  • Home Care

Senior Helpers - Franklin, TN

Pricing

Total costs depend on select services and the level of care needed

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*Prices quoted are hourly charges and are provided by the agencies themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak to an expert advisor to learn more.

Reviews

for Senior Helpers - Franklin, TN

3.8 out of 5 stars
8 reviewsWrite a review
Overall Experience
3.8
Friendliness
4.1
Care Services
3.9
Value for Cost
3.9

Filters

1-8 of 8 reviews

Last Updated: 6/3/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Home Care

Family/friend

June 3, 2025

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

I would recommend A Place For Mom

I liked all the caregivers, because they all took a liking to [name removed]. [name removed] also took a liking to them as well. They all did a great job taking care of her, preparing meals etc. I would definitely recommend you folks to other people in need of your services!

Nancy

Home Care

August 26, 2024

4.0 out of 5 stars
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0

Company Request Survey

The quality of caregivers has been great.. The only problem is big turnover in personal. We have had 4 different caregivers in the last 2 months! It makes my wife a little confused. This is not good!!

Robert

Home Care

Resident/client

December 9, 2021

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

So far so good

Emily

Home Care

Family/friend

October 19, 2015

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Great care, easy process!

We used Senior Helpers for my dad, to give my mom a little reprieve from her daily care taking duties, and the process couldn't have been easier! They answered all my questions and kept me informed along the way. The 2 care givers that we had were personable, and easy to talk to. My dads routine wasn't interrupted at all. I will definitely use them again, and would highly recommend them!!

Anonymous

Home Care

Family/friend

October 16, 2015

2.0 out of 5 stars
Friendliness
2.0
Value for Cost
2.0
Care Services
2.0

Poor management

Senior Helpers overworks their experienced caregivers. When they couldn't send a qualified second caregiver, they just piled more hours on the first person. [removed] Would not recommend.

Anonymous

Home Care

October 5, 2015

3.0 out of 5 stars
Verified Review

some really good caregivers and some really bad ones

With Senior Helpers we've had some really good caregivers and some really bad ones. The biggest problem is they send some people with no experience. The say all the caregivers are trained specifically for dementia care and that is not true - they watch a video - I don't call that training. There are some that have never worked as a caregiver that show up. Some have also just been lazy and irresponsible. Two caregivers have actually left mom alone, left before their shift was over and locked mom in the house. I would have not known if not for the nanny cam. They have had several they have sent that are just priceless though. But I think they get paid so little that the good ones end up quitting.

Anonymous

Home Care

Family/friend

July 16, 2015

3.5 out of 5 stars
Verified Review
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5

Don't waste your time.

Working with Senior Helpers was full of ups and downs. We used them for a while but are no longer using their services. Some caregivers were good while others were terrible. The agency did react quickly to rectify any issues but overall the services were a bit mediocre. ii would not recommend to a friend.

Anonymous

Home Care

November 25, 2014

3.0 out of 5 stars
Verified Review
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0

Decent service

I used this service temporarily while my regular caregiver was unavailable, and honestly I just was not too impressed with them. The caregivers they sent were friendly enough, but seemed a little inexperienced. I also had a mix-up with the office staff regarding the billing. All that being said I appreciated that they were able to fill in for my regular caregiver, and I would use them again in the future if the need arises.

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