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Senior Helpers - Jacksonville, FL

8833 Perimeter Park Blvd Suite #602, Jacksonville, FL 32216

For services offered:
(866) 374-4058
3.7
Review score
7 reviews
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Senior Helpers - Jacksonville, FL
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Senior Helpers - Jacksonville, FL
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anonymous

Child of resident/client

4.0 out of 5 stars

Care Available When You Need it the Most

I will say that one of the things that we probably did not like the most was trying to establish a consistent team of caregivers, which we really wanted so that my loved one would get accustomed to the same people. That was a little bit of a challenge at the beginning, but we got there eventually. My advice would be to be persistent and patient, because they do try very hard to get you those consistent caregivers. It's important to keep open lines of communication, and sometimes it seemed it was hard for them to provide us information when there were schedule changes. So communication is an area they could work on. But I did like the fact that the majority of the caregivers that we worked with were responsive to my loved one's needs, and they seemed to have some background and experience in providing that type of care. They seemed to have a caring and empathetic type of nature. There were a couple that we did not mesh as well with, but we were able to communicate that with the schedulers, and they were able to make those changes for us.

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Senior Helpers - Jacksonville, FL

Senior living options offered

  • Home Care

Senior Helpers - Jacksonville, FL

Pricing

Total costs depend on select services and the level of care needed

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Reviews

for Senior Helpers - Jacksonville, FL

3.7 out of 5 stars
7 reviewsWrite a review
Overall Experience
3.7
Friendliness
4.5
Care Services
4.3
Value for Cost
4.3

Filters

1-7 of 7 reviews

Last Updated: 10/28/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Home Care

Family/friend

October 28, 2025

4.0 out of 5 stars
Verified Review

Review for Senior Helpers of Jacksonville, FL

Senior Helpers did a great job and I would give them a four (4). Because some of the helpers could have done a better job.

Anonymous

Home Care

Family/friend

August 27, 2025

2.0 out of 5 stars
Verified Review

Review for Senior Helpers of Jacksonville, FL

Day 1 we had a lady names [name removed]. She was a 5. The next day was a 2. Lady slept the entire time. Hard to wake up. Last day a 0 or minus 5. I fired her at midnight got a refund for that night. She left the house without telling us. She thought we were asleep and left the front door wide open so we wouldn't hear her come in.

SM

Home Care

Family/friend

September 3, 2024

4.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0

Review for Senior Helpers - Jacksonville, FL

There screening process and experience requirements of the caregivers they hire were extremely thorough. Would recommend.

anonymous

Home Care

Family/friend

July 6, 2022

4.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0

Average

Service is average. I've learned not to recommend anyone for services.

anonymous

Home Care

Family/friend

May 18, 2021

4.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0

Care Available When You Need it the Most

I will say that one of the things that we probably did not like the most was trying to establish a consistent team of caregivers, which we really wanted so that my loved one would get accustomed to the same people. That was a little bit of a challenge at the beginning, but we got there eventually. My advice would be to be persistent and patient, because they do try very hard to get you those consistent caregivers. It's important to keep open lines of communication, and sometimes it seemed it was hard for them to provide us information when there were schedule changes. So communication is an area they could work on. But I did like the fact that the majority of the caregivers that we worked with were responsive to my loved one's needs, and they seemed to have some background and experience in providing that type of care. They seemed to have a caring and empathetic type of nature. There were a couple that we did not mesh as well with, but we were able to communicate that with the schedulers, and they were able to make those changes for us.

Margaret

Home Care

Resident/client

April 12, 2021

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Life is So Much Easier

I'm very satisfied with Senior Helpers. You should give them a try. They have a CNA on staff who helps with medication, and overall care, light meal cooking, and light housekeeping. My visitor is a wonderful companion, and that is important to me, especially for people living alone.. She will do grocery shopping when necessary.

anonymous

Home Care

Family/friend

April 6, 2021

3.0 out of 5 stars
Verified Review

My families experience

When they were here generally they did a good job, and some of the workers we encountered were nice and very friendly. However they did have some staffing issues, the workers weren't very consistent and we seemed to lose the people we liked working with. We only needed the services for a couple months as a trial and error and we realized we just needed it more for house cleaning, and not for actual care services. Some of the workers did a really good job cleaning.

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The services and other information that are displayed on this page contain marketing information provided by the agency. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “home care” to indicate that the agency provides in-home care services. It does not indicate that the agency meets official state requirements for any particular license type or scope of services.

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