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2nd Family Main Line

40 E Montgomery Ave 4th Floor, Ardmore, PA 19003

For more information about home care options:
(866) 374-4058
4.2
Review score
7 reviews
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2nd Family Main Line
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anonymous

Child of resident/client

5.0 out of 5 stars

Highly recommend

When we contacted them, they were able to start right away. They were also a lot more flexible in terms of scheduling. They were willing to do things like drive him to the store, to the bank, etc. A lot of other places did not want to do that. They also did some light house keeping for him and we appreciated that. I would definitely recommend their services to others looking.

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2nd Family Main Line

Founded in honor of our own family members, 2nd Family Main Line serves several counties in the Philadelphia area by striving to provide industry-leading home care with the highest standards. Our founders understand firsthand how difficult it can be to find the right care provider – someone with the expertise, training, and compassion to support your family at home. Sean Killeen and Emily Glowacki are friends who were inspired to create 2nd Family Main Line, as they wanted their own grandmothers to have access to amazing home care services. Emily utilized her knowledge as a registered nurse to create a safe and comprehensive care spectrum for seniors in need of home care. Our thoroughly trained and certified staff is reliable, caring, and compassionate.

2nd Family supports transparency and is set apart from other home care providers by its use of internet technology. Through our online portal, client families are enabled access to their loved one’s plan information and digital copies of important documents. A wealth of information is provided, and families are even able to meet virtually with their loved one’s caregiver. Our caregiver portal provides caregivers with access to the newest healthcare resources, and also allows them to...

Senior living options offered

  • Home Care

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Reviews

for 2nd Family Main Line

4.2 out of 5 stars
7 reviewsWrite a review
Overall Experience
4.2
Friendliness
4.6
Care Services
4.4
Value for Cost
4.5

Filters

1-7 of 7 reviews

Last Updated: 11/4/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Patricia S

Home Care

Family/friend

November 4, 2024

4.0 out of 5 stars
Verified Review

Reliable care, highly recommend

They have the best caregivers! I highly recommend 2nd Family Main Line to others looking.

Forrest

Home Care

September 27, 2024

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

True to their name as 2nd Family

[name removed] is wonderful to work with together with her husband [name removed] . The caregivers are compassionate and very helpful, the nurse managers explains everything we need to know. 10/10 stars to everyone on the team!

JMC

Home Care

Resident/client

September 12, 2024

2.0 out of 5 stars
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0

DISAPPOINTING CARE

I thought that I had found the perfect home agency to work with. Boy was I wrong!! The 1st aide they sent to me seemed nice and helpful until she started pushing her religious beliefs on me on many occasions. They replaced her with another aide who was fabulous but sadly had to leave due to family issues. Since 2+ weeks have passed and they can't find me a replacement, I was forced to leave 2nd Family. No one except their phone messenger has reached out to me to explain the difficulty they are having or apologize. Many of their aides live in Philadelphia and do not drive while most of their clients live in the suburbs. After paying them for over a year, I feel the owners should be more helpful and thoughtful to my situation. I am disabled and confined to a wheelchair and dependent on help from my aide!

anonymous

Home Care

Family/friend

February 11, 2022

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Highly recommend

When we contacted them, they were able to start right away. They were also a lot more flexible in terms of scheduling. They were willing to do things like drive him to the store, to the bank, etc. A lot of other places did not want to do that. They also did some light house keeping for him and we appreciated that. I would definitely recommend their services to others looking.

Wade R

Home Care

Family/friend

October 12, 2021

4.0 out of 5 stars
Verified Review
Friendliness
5.0
Care Services
4.0

Consider second family for your elder care needs.

This company is worth looking at if you need care for an elder. The workers that they have sent out have been pretty good for the most part.

Anonymous

Home Care

Family/friend

August 12, 2020

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Grateful

When I needed care in our home for my husband a close friend recommended 2nd Family. [names removed] were so diligent in finding the right match. We were so pleased with the caregivers that they sent. Each one was experienced, warm and friendly. I am grateful to 2nd Family for helping us through a rough patch.

Helene P.

Home Care

Family/friend

April 27, 2020

4.5 out of 5 stars
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5

A Great Company to Work With!!!

My family and I cannot say enough good things about 2nd Family Main Line! From the very start of our home care journey, [names removed] were kind, supportive and caring. Having an aging parent is stressful enough in good times, but when the need is there for even more assistance, it was comforting to know that the staff and follow up from 2nd Family was right on the mark. My mother's caregiver was a blessing. Kind, thoughtful, and respectful of my mother's capabilities. 2nd Family was also very flexible to work with when our needs for help with our mother increased. They really went out of their way to find a good match for the caregivers they sent. Although they are relatively new to the area, they are professional and detail oriented. Other companies will have a high standard to match up to!

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The services and other information that are displayed on this page contain marketing information provided by the agency. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “home care” to indicate that the agency provides in-home care services. It does not indicate that the agency meets official state requirements for any particular license type or scope of services.

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