About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
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About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
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American House Holland

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11911 James St, Holland, MI 49424

8.2
Review score
33 reviews
Add review
8.2
Review score
33 reviews
5 star
55%
4 star
15%
3 star
15%
2 star
3%
1 star
12%
See all reviews
8.5
Review score
2504 reviews
56 facilities
For pricing & availability:
(866) 374-4058
American House Holland
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American House Holland
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66 Floor plans available
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Emily Q
-
Loved one of resident/client
4.0
Requested Review from A Place for Mom
We’ve had an overall positive experience with American House Holland. The staff is always helpful and pleasant. They also helped us coordinate additional hospice care for our Aunt. There is some staff turnover, but that is to be expected. We did not rate the activities because my Aunt cho

About the facility
American House Holland

Located in Lake Michigan’s beautiful beach town of Holland, American House Holland offers assisted living, memory care, and independent living services. This uniquely designed community features either a sunroom or a fountain-view patio in every building. There's even a lovely koi pond for residents to enjoy.

Residents in the assisted living and memory care communities receive three healthy meals per day, personal care assistance, medication administration, housekeeping, and laundry. As for those who are fully independent but could benefit from a safe and relaxing environment, American House Holland offers independent living services. Floor plans include one- and two-bedroom villas that are equipped with all the necessary amenities.

In addition to receiving quality care, residents also have access to a wide variety of recreational and social activities, such as planned outings, on-site fishing, and many dining options. They can catch a movie in the theater, visit the wellness spa, get their hair done in the salon, or play some games in the billiards room — all on-site. At American House Holland, the opportunities are endless.

State Licensing Information

To explore the licensing information and compliance histories of senior living communities in the state of Michigan, visit the Michigan facility search directory.

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Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for American House Holland

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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at American House Holland

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American House Holland
American House Holland

11911 James St, Holland, MI 49424

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8.2
Review score
33 reviews
8.2
Review score
33 reviews
5 star
55%
4 star
15%
3 star
15%
2 star
3%
1 star
12%
9.9
Review score
62 reviews
9.9
Review score
62 reviews
5 star
92%
4 star
6%
3 star
2%
2 star
0%
1 star
0%
8.9
Review score
8 reviews
8.9
Review score
8 reviews
5 star
49%
4 star
25%
3 star
0%
2 star
13%
1 star
13%
8.9
Review score
4 reviews
8.9
Review score
4 reviews
5 star
75%
4 star
0%
3 star
0%
2 star
0%
1 star
25%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

1

Assisted Living

Amenities
at American House Holland

Healthcare Services

  • Staffing & Ancillary Services
  • Medication Management
  • Memory Care
  • Diabetic Care
  • Incontinence Care
  • Non-Ambulatory Care

Meals & Dining

  • Special Dining Programs
  • Meals Provided
  • Guest Meals
  • Low / No Sodium

Room Amenities

  • Handicap Accessible
  • Air Conditioned
  • Ground Floor Units
  • Kitchenette
  • Bath Tubs
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Respite or Short Term Stays Offered

Community Amenities

Transportation & parking

  • Uncovered Parking
  • Property Convenient to Public Transit
  • Resident Parking Available

Pets

  • Dogs Allowed
  • Weight Limit (lbs)
  • Cats Allowed

Common areas

  • Meeting Room
  • Outdoor Common Areas
  • TV Lounge
  • Library
  • Indoor Common Areas
  • Beauty Salon

Recreational areas

  • Jacuzzi
  • Fitness Center
  • Billiards Lounge
  • Movie or Theater Room
  • Piano or Organ
  • Raised Garden Beds

Services

  • Beautician
  • Housekeeping
  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Holiday Parties
  • Devotional Activities Offsite
  • Birthday Parties
  • Activities Off-site
  • Activities On-site
  • Day Trips and Outings
  • Gardening Club
  • Live Musical Performances
  • BBQs or Picnics
  • Live Dance or Theater Performances
  • Wii Bowling

Reviews

for American House Holland

8.2Review score33 reviews
8.2
Review score
33 reviews
5 star
55%
4 star
15%
3 star
15%
2 star
3%
1 star
12%
American House
8.5
Review score2504 reviews56 communities
Write a review
A Place for Mom has scored American House Holland with 8.2 out of 10 using our proprietary review score based on 17 reviews in the last 2 years. Over all time, American House Holland has 33 reviews with an average "overall experience" of 3.9 out of 5.
Overall Rating
3.9
Cleanliness
4.5
Friendliness
4.4
Care Services
4.0
Staff
4.3
Meals & Dining
3.7
Activities
3.9
Value for Cost
3.8
A Place for Mom has scored American House Holland with 8.2 out of 10 using our proprietary review score based on 17 reviews in the last 2 years. Over all time, American House Holland has 33 reviews with an average "overall experience" of 3.9 out of 5.
Parent company
American House
8.5
Review score2504 reviews56 communities
Logo for American House
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 33 reviews
Emily Q - Family/friend
Assisted Living
September 30, 2024
4.0
Requested Review from A Place for Mom
We’ve had an overall positive experience with American House Holland. The staff is always helpful and pleasant. They also helped us coordinate additional hospice care for our Aunt. There is some staff turnover, but that is to be expected. We did not rate the activities because my Aunt chooses not to participate in them, she prefers to spend the time in her room reading or watching TV.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Value for Cost
3
Response from American House Holland
October 2, 2024
Emily, thanks so much for your feedback! We appreciate you being open and honest with us!
Anonymous - Family/friend
Assisted Living
September 6, 2024
3.0
Verified Review
Some improvement
All the rooms are very hot. They only have an AC unit in the bedroom. My parents often complain about the quality of their food. Seriously I think the independent living there is better suited for single people who have the drive to participate and aren't afraid to mingle without prodding.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
2
Activities
3
Value for Cost
3
Response from American House Holland
September 20, 2024
Thanks so much for your feedback! We appreciate you being open and honest with us.
Cathy - Family/friend
Independent Living
August 26, 2024
5.0
A wonderful facility
What an amazing place for my mom. There are lots of caring staff. She’s made friends and has gotten involved in many activities. It is wonderful that she is allowed to have her cat live with her! She loves living there!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Response from American House Holland
August 28, 2024
Thank you so much for your feedback, Cathy! We are honored to serve your family!
Anonymous - Family/friend
Assisted Living
July 17, 2024
5.0
Verified Review
American House Holland review
Zero concerns now. What we like the most about American House is the location, how clean it is and how comforting it is. I would recommend this community to other families based on the experience we have had.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from American House Holland
July 22, 2024
Thank you for your positive feedback and for taking the time to post this review!
Anonymous - Family/friend
Assisted Living
June 24, 2024
3.0
Verified Review
Review for American House Holland
I would not recommend American House. Although my stepmother was 100 when I took her from American House she was still quite independent.While she was in rehab for her hip I met with Rest Haven and they never once asked me about her finances. Upon registering her for assisted living I did provide bank info. I also learned that the American House Asst. Living had to close one of their wings for improperly cooked foods and lack of staffing. That confirmed my decision to remove her from the premises.I do know that all management has since quit working there.
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
3
LB - Family/friend
Assisted Living
June 14, 2024
4.0
Verified Review
Review for American House Holland
I'd say that overall it's a good place. It's clean and feels safe. The staff try to get to know each residents needs and preferences, and Mom has been able to develop trusting relationships with several staff who she feels safe talking to about any concerns. Having said that, there is a fair amount of staff turnover and shuffling around which makes it harder as a family member to develop a consistent contact person to go to with questions or concerns. I have also had to do more follow up than I expected to have to do to make sure things like medications changes have been implemented properly. I would recommend American House to a friend with the caveat that they need to be fairly hands on when it comes to double checking on follow through of staff on specific instructions, requests, etc
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Activities
5
Value for Cost
4
Response from American House Holland
June 20, 2024
LB, thanks so much for your feedback! We appreciate you being open and honest with us.
Kathy V - Resident/client
Assisted Living
April 25, 2024
1.0
Inadequate care or expertise
American house is a beautiful, clean facility located on James street on Holland’s north side. If that is all you’re looking for, it may be the place for you. However, if you need any care-BEWARE! Being health care providers, We witnessed neglect and lack of personal help on numerous occasions. Clothes were not changed for a couple days. Showers weren’t completed for the first two weeks. Bells are answered slowly. Staff rarely call you by name. We were hesitant to move our mother to American house because her meds required close observation. American House assured us it wasn’t a problem, we felt safe to move her in. Unfortunately, they could not follow her adequately so levels to protect her dropped then came the Hospital admission for a stroke. Her Independence and exercise was discouraged. The Staff stated they had no formal training on transferring a wheelchair or walker dependent. Promised activities were lacking . Look around for the best place for your loved one
Cleanliness
5
Friendliness
4
Care Services
1
Staff
5
Meals & Dining
2
Activities
1
Value for Cost
1
Peter W Kleis - Resident/client
Assisted Living
April 16, 2024
1.0
Very Bad Experience for our mom!
We moved my mother to American house in Holland to be near my house. What a costly mistake. They mixed up my mom’s medications and bill but didn’t seem to care. Some days, the care was okay but if someone called in sick, they didn’t always get replaced.. We moved her out because she didn’t like the food and we didn’t trust the care.
Cleanliness
4
Friendliness
2
Care Services
1
Staff
2
Meals & Dining
2
Activities
1
Value for Cost
1
Response from American House Holland
April 23, 2024
Peter, thank you for your feedback. It's always our hope our residents and guests have a pleasant experience with us. When they don't, we want to personally hear about it. Feel free to reach out to our Vice President of Operations, Rhonda, at rhieber@americanhouse.com to discuss any concerns you may still have. We value your feedback and look forward to hearing from you.
Ryan - Family/friend
Independent Living
April 10, 2024
4.0
Verified Review
Our Experience
My dad is currently a resident at American House Holland and the experience has been mostly good for him, so far. The facility is always very clean and I know that my dad is happy there. Everyone is very accommodating and helpful. However, I know there has been an issue with getting my dad's phone fixed and also getting his thermostat fixed. My sister is working on trying to reach someone to get these things taken care of. He can call out, but I can't reach him and he doesn't have a phone number. It's frustrating for me because I like to call him at least every other day.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from American House Holland
April 16, 2024
Ryan, thanks so much for your feedback! We appreciate you being open and honest with us.
Connie F - Resident/client
Independent Living
February 2, 2024
5.0
Verified Review
Very helpful and friendly staff. I chose American House Holland because it had lots of amenities. Nice setting, close to everything
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Response from American House Holland
February 5, 2024
Connie, thank you for the 5-star review of our community! We are happy to hear about your experience at American House!
Anonymous - Family/friend
Assisted Living
November 7, 2023
5.0
We have found the American House community to be very helpful and supportive. I would recommend them to anyone.....
We have found the American House Holland community to be very helpful and supportive. I would recommend them to anyone looking for a welcoming home for their loved ones.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
Response from American House Holland
November 9, 2023
We love to hear about experiences like yours! Thank you for your positive feedback and for taking the time to post this review!
Karen - Family/friend
Memory Care
September 22, 2023
5.0
Verified Review
Highly Recommended
My loved one is currently a resident at American House Holland and we've been very pleased with every aspect of this facility. The staff are always friendly and treat our loved one with such respect. I have witnessed such kindness toward other residents and I know their job is not easy! My loved one's room is always clean. We are totally pleased with everything. I would highly recommend American House Holland to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from American House Holland
September 25, 2023
Karen, your kind compliments mean the world to our team at American House! It is our pleasure to serve our residents and their families each and every day. Thank you for sharing your experience with us!
Regret F - Family/friend
Assisted Living
June 20, 2023
1.0
Don't do this to your parents.
This was a place you'd want your parents to be 5 years ago, that is no longer the case. They can't keep employees because of poor pay and poor management. They run out of medications constantly! Food is poor and often is cold by the time you get it. Building Maintenance is poor. Reported multiple times that the dining room chairs were falling apart and finally they fixed one or two of them and the rest of them still are a danger. Constantly had to check if my mother had one of the good ones or bad ones. My mother needed a ride wit her wheelchair down to her meal and she pulled the cord and no one came. I arrived and the call light was on but the alarm for the employees to hear had been silenced. Thank goodness she had not Fallen. Pay more get more.
Cleanliness
3
Friendliness
2
Care Services
1
Staff
2
Meals & Dining
1
Activities
3
Value for Cost
2
CB - Family/friend
Assisted Living
May 11, 2023
5.0
Verified Review
Helpful and Accommodating
We picked this community, because I needed a place quickly and they had availability. The staff was great, very helpful, and accommodating based on changing needs. I would recommend to other families.
Cleanliness
5
Friendliness
5
Care Services
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from American House Holland
May 12, 2023
CB, thank you for the 5-star review of our community! We are happy to hear about your experience at American House!
Anonymous - Family/friend
Memory Care
April 17, 2023
5.0
Verified Review
Very happy
My loved one is a resident at American House Holland. We've been very happy with this facility. The cleanliness is great. The meals and dining and the activities are good. The friendliness and staff are also great. I would recommend this facility to family and friends.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Response from American House Holland
April 19, 2023
Thank you for your positive feedback and for taking the time to post this review!
Ann Logan - Family/friend
Independent Living
March 27, 2023
2.0
Room for improvement
The business office can't get my mum's bill accurate. Mum moved in the [date removed] and her rent increased in January. They have misplaced a check I paid the rent in January but I have proof the check was paid by mum's bank. They have credited her account but check still missing. Mum says the food is awful. She does try to eat it but says it has no real flavor. Huge turnover in staff.
Cleanliness
5
Friendliness
5
Staff
4
Meals & Dining
1
Activities
3
Value for Cost
2
Response from American House Holland
March 31, 2023
Ann, thank you for your feedback. It's always our hope our residents and guests have a pleasant experience with us. When they don't, we want to hear about it. Feel free to reach out to our Vice President of Operations, Yovan, at yluyt@americanhouse.com to discuss any concerns you may have. We value your feedback and look forward to hearing from you.
anonymous - Family/friend
Memory Care
March 6, 2023
1.0
Verified Review
Would never recommend anybody go here
The nurses and everyday staff were amazing and super friendly, but they were very short handed and cannot handle the care needs that even assisted living residents had. They did not really have any activities provided for the residents so my loved one was often bored. The office staff like the manager [name removed] and admissions person [name removed], you get no communication whatsoever from them. I am still trying to get a hold of them to try and pay my last bill. They lost the cashiers check I gave them. It is impossible to get someone to call you back and talk to you. They also lost her wheelchair. It was the most horrid experience we have ever been through.
Cleanliness
4
Friendliness
5
Care Services
2
Staff
5
Meals & Dining
4
Activities
1
Value for Cost
1
Response from American House Holland
March 8, 2023
Thank you for your feedback. It's always our hope our residents and guests have a pleasant experience with us. When they don't, we want to hear about it. Feel free to reach out to our Vice President of Operations, Yovan, at yluyt@americanhouse.com to discuss any concerns you may have. We value your feedback and look forward to hearing from you.
Rose - Family/friend
Memory Care
October 13, 2022
3.0
Verified Review
A nice facility but overall a little disappointed
We really liked the community itself, it was very clean and the staff were friendly. We cannot speak to the dining service - our loved ones meals were delivered to the room but the meals were good. The staff that were there again were friendly but they were understaffed and unfortunately just wasn't able to meet the expectations we had. Also our loved one was wrongly assessed so we had to do a lot of things for her while she was there
Cleanliness
5
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
4
Value for Cost
3
Response from American House Holland
October 14, 2022
Rose, thanks so much for your feedback. We appreciate you being open and honest with us.
Shari V - Family/friend
Assisted Living
March 23, 2022
5.0
American House
Excellent assisted living facility. Great staff, clean, good food. My Aunt was very pleased with her stay there.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from American House Holland
March 25, 2022
Shari, thank you for your 5-star review of our community! We appreciate your feedback.
Debi - Family/friend
Independent Living
March 23, 2022
4.0
Verified Review
a nice community, but communication could be improved
We were promised to be seen by the physician and to have an appointment set up with their podiatrist and neither has happened in the several months our loved one has been there. That to us is very disappointing. We have had miscommunication and mishaps with our loved ones medication and to us that is a big negative and can be detrimental to our loved ones health which is extremely important to us. That needs improvement. They also could improve on their overall communication. Being the primary caregiver, this community we think would benefit from having a newsletter sent out or monthly meetings to bring the families together and to keep them updated with the constant changes going on in todays world. Besides the communication this is a 5 star community.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Response from American House Holland
March 25, 2022
Debi, thanks so much for your feedback. We appreciate you being open and honest with us. It's always our hope our residents and guests have a pleasant experience with us. When they don't, we want to hear about it. Feel free to reach out to our Vice President of Operations, Yovan, at 248-804-5357 to discuss any concerns you may have. We value your feedback and look forward to hearing from you.
Viewing 1-20 out of 33 reviews

Neighborhoods
around American House Holland

See what the neighborhood has to offer and what’s nearby:
American House Holland in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Michigan regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Michigan regulations for Assisted Living.

Frequently Asked Questions
about American House Holland

American House Holland offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored American House Holland 8.2 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (616) 604-4474 to reach a resident at American House Holland.

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5%
Studio, 1bd, 2bd, Semi-Private
At Addington Place of Lakeside Vista, we provide truly person-directed care, working hard to know each resident as an individual and providing them with care that’s as unique as they are. Whether in Independent Living, Assisted Living or Memory Care, our seasoned and dedicated staff, first-rate...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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