11911 James St, Holland, MI 49424
Anonymous
Resident/client
American House Holland
All very friendly and willing to help. Yes, I would absolutely recommend this community to other families based on the experience so far.
Read all reviewsAmerican House Holland
Located in Lake Michigan’s beautiful beach town of Holland, American House Holland offers assisted living, memory care, and independent living services. This uniquely designed community features either a sunroom or a fountain-view patio in every building. There's even a lovely koi pond for residents to enjoy.
Residents in the assisted living and memory care communities receive three healthy meals per day, personal care assistance, medication administration, housekeeping, and laundry. As for those who are fully independent but could benefit from a safe and relaxing environment, American House Holland offers independent living services. Floor plans include one- and two-bedroom villas that are equipped with all the necessary amenities.
In addition to receiving quality care, residents also have access to a wide variety of recreational and social activities, such as planned outings, on-site fishing, and many dining options. They can catch a movie in the theater, visit the wellness spa, get their hair done in the salon, or play some games in the billiards room — all on-site. At American House Holland, the opportunities are endless.
To explore the licensing information and compliance histories of senior living communities in the state of Michigan, visit the Michigan facility search directory.
American House Holland
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for American House Holland
A Place for Mom has scored American House Holland with 8.4 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, American House Holland has 39 reviews with an average "overall experience" of 3.9 out of 5.
Anonymous
Assisted LivingFamily/friend
September 5, 2025
Look elsewhere.
Mom didn't like the place. They did set her up on the fly, however, which helped me tremendously. She didn't like the food at all. There was no welcome packet with much needed information about the complex and city of Holland I was an out of town caregiver and it was really difficult finding reliable resources. Apartment was very clean, but way too expensive for what she needed. She is in a MUCH better place now
Anonymous
Assisted LivingResident/client
July 8, 2025
American House Holland
All very friendly and willing to help. Yes, I would absolutely recommend this community to other families based on the experience so far.
Canda
Independent LivingResident/client
June 12, 2025
Everyone is friendly & supportive
When we moved in we were introduced at the meal. Everyone greeted us and welcomed us. If there was an issue they resolved it immediately. The meals are good. They serve a hot breakfast 3 days a week and serve yourself the other days. Our main meal is at noon. We are very happy here.
Anonymous
Assisted LivingResident/client
June 6, 2025
Do not go here!
1s on all areas. I was in 7 nursing homes and 3 hospitals. This is the WORST place I have been. Down right scary. Staff member came in and told me to leave, it wasn't safe. we had to hire 2 c&ns from Resthaven. Food terrible, untrained people. they get poor pay and are overworked. No activities on tour. I wouldn't put my worst enemy there!
Anonymous
Assisted LivingFamily/friend
May 20, 2025
Would recommend facility
Start up cash glitch, canceled meeting, 3 hours getting meds for [name removed] on MLK Monday during snowstorm. Good final prorated of payment. Nothing so bad, but a couple disappointments. All ok at American House.
Anonymous
Assisted LivingFamily/friend
March 19, 2025
Review for American House Holland
Very caring people at the facility. Caring staff and cleanliness of facility. The food is usually luke warm or cold, rarely is it hot.
Emily Q
Assisted LivingFamily/friend
September 30, 2024
Requested Review from A Place for Mom
We’ve had an overall positive experience with American House Holland. The staff is always helpful and pleasant. They also helped us coordinate additional hospice care for our Aunt. There is some staff turnover, but that is to be expected. We did not rate the activities because my Aunt chooses not to participate in them, she prefers to spend the time in her room reading or watching TV.
Anonymous
Assisted LivingFamily/friend
September 6, 2024
Some improvement
All the rooms are very hot. They only have an AC unit in the bedroom. My parents often complain about the quality of their food. Seriously I think the independent living there is better suited for single people who have the drive to participate and aren't afraid to mingle without prodding.
Cathy
Independent LivingFamily/friend
August 26, 2024
A wonderful facility
What an amazing place for my mom. There are lots of caring staff. She’s made friends and has gotten involved in many activities. It is wonderful that she is allowed to have her cat live with her! She loves living there!
Anonymous
Assisted LivingFamily/friend
July 17, 2024
American House Holland review
Zero concerns now. What we like the most about American House is the location, how clean it is and how comforting it is. I would recommend this community to other families based on the experience we have had.
Anonymous
Assisted LivingFamily/friend
June 24, 2024
Review for American House Holland
I would not recommend American House. Although my stepmother was 100 when I took her from American House she was still quite independent.While she was in rehab for her hip I met with Rest Haven and they never once asked me about her finances. Upon registering her for assisted living I did provide bank info. I also learned that the American House Asst. Living had to close one of their wings for improperly cooked foods and lack of staffing. That confirmed my decision to remove her from the premises.I do know that all management has since quit working there.
LB
Assisted LivingFamily/friend
June 14, 2024
Review for American House Holland
I'd say that overall it's a good place. It's clean and feels safe. The staff try to get to know each residents needs and preferences, and Mom has been able to develop trusting relationships with several staff who she feels safe talking to about any concerns. Having said that, there is a fair amount of staff turnover and shuffling around which makes it harder as a family member to develop a consistent contact person to go to with questions or concerns. I have also had to do more follow up than I expected to have to do to make sure things like medications changes have been implemented properly. I would recommend American House to a friend with the caveat that they need to be fairly hands on when it comes to double checking on follow through of staff on specific instructions, requests, etc
Kathy V
Assisted LivingResident/client
April 25, 2024
Inadequate care or expertise
American house is a beautiful, clean facility located on James street on Holland’s north side. If that is all you’re looking for, it may be the place for you. However, if you need any care-BEWARE! Being health care providers, We witnessed neglect and lack of personal help on numerous occasions. Clothes were not changed for a couple days. Showers weren’t completed for the first two weeks. Bells are answered slowly. Staff rarely call you by name. We were hesitant to move our mother to American house because her meds required close observation. American House assured us it wasn’t a problem, we felt safe to move her in. Unfortunately, they could not follow her adequately so levels to protect her dropped then came the Hospital admission for a stroke. Her Independence and exercise was discouraged. The Staff stated they had no formal training on transferring a wheelchair or walker dependent. Promised activities were lacking . Look around for the best place for your loved one
Peter W Kleis
Assisted LivingResident/client
April 16, 2024
Very Bad Experience for our mom!
We moved my mother to American house in Holland to be near my house. What a costly mistake. They mixed up my mom’s medications and bill but didn’t seem to care. Some days, the care was okay but if someone called in sick, they didn’t always get replaced.. We moved her out because she didn’t like the food and we didn’t trust the care.
Ryan
Independent LivingFamily/friend
April 10, 2024
Our Experience
My dad is currently a resident at American House Holland and the experience has been mostly good for him, so far. The facility is always very clean and I know that my dad is happy there. Everyone is very accommodating and helpful. However, I know there has been an issue with getting my dad's phone fixed and also getting his thermostat fixed. My sister is working on trying to reach someone to get these things taken care of. He can call out, but I can't reach him and he doesn't have a phone number. It's frustrating for me because I like to call him at least every other day.
Connie F
Independent LivingResident/client
February 2, 2024
Very helpful and friendly staff. I chose American House Holland because it had lots of amenities. Nice setting, close to everything
Anonymous
Assisted LivingFamily/friend
November 7, 2023
We have found the American House community to be very helpful and supportive. I would recommend them to anyone.....
We have found the American House Holland community to be very helpful and supportive. I would recommend them to anyone looking for a welcoming home for their loved ones.
Karen
Memory CareFamily/friend
September 22, 2023
Highly Recommended
My loved one is currently a resident at American House Holland and we've been very pleased with every aspect of this facility. The staff are always friendly and treat our loved one with such respect. I have witnessed such kindness toward other residents and I know their job is not easy! My loved one's room is always clean. We are totally pleased with everything. I would highly recommend American House Holland to others.
Regret F
Assisted LivingFamily/friend
June 20, 2023
Don't do this to your parents.
This was a place you'd want your parents to be 5 years ago, that is no longer the case. They can't keep employees because of poor pay and poor management. They run out of medications constantly! Food is poor and often is cold by the time you get it. Building Maintenance is poor. Reported multiple times that the dining room chairs were falling apart and finally they fixed one or two of them and the rest of them still are a danger. Constantly had to check if my mother had one of the good ones or bad ones. My mother needed a ride wit her wheelchair down to her meal and she pulled the cord and no one came. I arrived and the call light was on but the alarm for the employees to hear had been silenced. Thank goodness she had not Fallen. Pay more get more.
CB
Assisted LivingFamily/friend
May 11, 2023
Helpful and Accommodating
We picked this community, because I needed a place quickly and they had availability. The staff was great, very helpful, and accommodating based on changing needs. I would recommend to other families.
American House Holland
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.