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Arden Courts A ProMedica Memory Care Community in Westlake

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28400 Center Ridge Rd, Westlake, OH 44145

For pricing & availability:
(866) 374-4058
7.7
Review score
23 reviews
Add review
7.7
Review score
23 reviews
5 star
61%
4 star
4%
3 star
0%
2 star
13%
1 star
22%
See all reviews
8.6
Review score
2086 reviews
78 facilities
Arden Courts A ProMedica Memory Care Community in Westlake
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Arden Courts A ProMedica Memory Care Community in Westlake
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Lauren
-
Child of resident/client
5.0
Review for Arden Courts A ProMedica Memory Care Community in Westlake
I think placing a loved one in memory care is very challenging but the staff at Arden Courts went out of their way to make the transition as easy and seamless as possible. Nearly all of the staff I've interacted with are kind, caring and loving with the residents. It's been one of the hard

About the facility
Arden Courts A ProMedica Memory Care Community in Westlake

Arden Courts of Westlake is a senior living community that has provided memory care services for nearly 25 years. Each Arden Courts community features a homelike atmosphere with comfortable common areas, an inviting kitchen, family rooms, and beautiful tree-lined walking paths in an enclosed backyard, all specially made for the safety and comfort of residents.

Residents receive quality care while maintaining as much independence as possible. Caregivers are available 24 hours a day to provide assistance, and they also offer a variety of enriching activities that stimulate your mind, body, and spirit.

Residents can feel comfortable and safe in Arden Courts of Westlake’s self-contained house communities, where they can enjoy their own bedrooms, living rooms, dining rooms, kitchens, half-baths, and laundry areas. There are many opportunities to socialize in common areas including activity and craft studios, wellness centers, and more.

The ongoing commitment to staff education and training has kept Arden Courts at the forefront of delivering the latest dementia caregiving techniques. Let Arden Courts of Westlake’s dedicated care team create a safe, engaging, and caring environment for your loved one.

State licensing information

To explore the licensing information and compliance histories of senior living communities in the state of Ohio, visit the Ohio...

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Senior living options offered

Memory Care

Pricing
for Arden Courts A ProMedica Memory Care Community in Westlake

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Memory Care

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Studio
Starting at $XXXX/mo
Unlock pricing
Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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at Arden Courts A ProMedica Memory Care Community in Westlake

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Arden Courts A ProMedica Memory Care Community in Westlake
Arden Courts A ProMedica Memory Care Community in Westlake

28400 Center Ridge Rd, Westlake, OH 44145

Fairmont of Westlake
Fairmont of Westlake

27819 Center Ridge Rd, Westlake, OH 44145

Brookdale Westlake Village (Offering HealthPlus)
Brookdale Westlake Village (Offering HealthPlus)

28550 Westlake Village Drive, Westlake, OH 44145

Devon Oaks Assisted Living
Devon Oaks Assisted Living

2345 Crocker Rd, Westlake, OH 44145

7.7
Review score
23 reviews
7.7
Review score
23 reviews
5 star
61%
4 star
4%
3 star
0%
2 star
13%
1 star
22%
9.8
Review score
78 reviews
9.8
Review score
78 reviews
5 star
54%
4 star
28%
3 star
10%
2 star
3%
1 star
5%
9.2
Review score
63 reviews
9.2
Review score
63 reviews
5 star
55%
4 star
27%
3 star
6%
2 star
6%
1 star
6%
9.2
Review score
25 reviews
9.2
Review score
25 reviews
5 star
48%
4 star
40%
3 star
8%
2 star
0%
1 star
4%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Amenities
at Arden Courts A ProMedica Memory Care Community in Westlake

Healthcare Services

  • Diabetic Care
  • High Acuity Care
  • Incontinence Care
  • Memory Care
  • Medication Management
  • Staffing & Ancillary Services
  • Non-Ambulatory Care

Meals & Dining

  • Guest Meals
  • Restaurant Style Dining
  • Meals Provided
  • Low / No Sodium
  • No Sugar
  • Pureed Meals
  • Special Dining Programs

Room Amenities

  • Air Conditioned
  • Full kitchen
  • Respite or Short Term Stays Offered
  • Ground Floor Units
  • Bath Tubs
  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet

Community Amenities

Transportation & parking

  • Uncovered Parking
  • Property Convenient to Public Transit

Pets

  • Pet Care Available
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Outdoor Common Areas
  • Beauty Salon
  • Central Fireplace
  • Main Street Shops
  • Meeting Room
  • Outside Patio
  • TV Lounge
  • Indoor Common Areas

Recreational areas

  • Arts and Crafts Center
  • Raised Garden Beds
  • Piano or Organ

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • English
  • German
  • Spanish

Activities

  • Birthday Parties
  • Educational Speakers / Life Long Learning
  • Stretching Classes
  • Reminiscence Programs
  • Brain fitness / Dakim
  • Pet-focused Programs
  • Gardening Club
  • Live Dance or Theater Performances
  • Live Musical Performances
  • Activities Off-site
  • Devotional Activities On-Site
  • Visiting Chaplain or Priest
  • Catholic Services
  • Intergenerational Programs
  • Protestant Services
  • Dances
  • Cooking Classes
  • Activities On-site
  • Day Trips and Outings
  • Current Events Club
  • Holiday Parties
  • BBQs or Picnics
  • Sensory-based Programs
  • Wii Bowling
  • Montessori Programs
  • Yoga / Chair Yoga
  • Art Classes
  • Trivia Games

Reviews

for Arden Courts A ProMedica Memory Care Community in Westlake

7.7Review score23 reviews
7.7
Review score
23 reviews
5 star
61%
4 star
4%
3 star
0%
2 star
13%
1 star
22%
ProMedica Senior Care
8.6
Review score2086 reviews78 communities
Write a review
A Place for Mom has scored Arden Courts A ProMedica Memory Care Community in Westlake with 7.7 out of 10 using our proprietary review score based on 16 reviews in the last 2 years. Over all time, Arden Courts A ProMedica Memory Care Community in Westlake has 23 reviews with an average "overall experience" of 3.7 out of 5.
Overall Rating
3.7
Cleanliness
4.2
Friendliness
3.8
Care Services
3.6
Staff
3.4
Meals & Dining
3.5
Activities
4.0
Value for Cost
3.7
A Place for Mom has scored Arden Courts A ProMedica Memory Care Community in Westlake with 7.7 out of 10 using our proprietary review score based on 16 reviews in the last 2 years. Over all time, Arden Courts A ProMedica Memory Care Community in Westlake has 23 reviews with an average "overall experience" of 3.7 out of 5.
Parent company
ProMedica Senior Care
8.6
Review score2086 reviews78 communities
Logo for ProMedica Senior Care
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 23 reviews
Danny P - Toured community
Memory Care
November 18, 2024
5.0
Living LArge
I’d work here if I could…I recently toured autumn court in silver spring….this place is clean and friendly atmosphere…I was impressed with this facility…I would recommend this facility to anyone and it smells good in there…
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous A - Family/friend
Memory Care
August 15, 2024
1.0
Care issues and safety concerns
We have major care issues and have involved the OH dept of health . Admin has no answers ever , and now they have had a patient escape out onto the busy road and a passerby returned the patient.
Response from Arden Courts A ProMedica Memory Care Community in Westlake
August 27, 2024
Hi, we appreciate your review. Please reach out to us at 800-366-1232 or careline@ProMedica.org at your earliest convenience so that we may address this matter with you directly.
Lauren - Family/friend
Memory Care
August 13, 2024
5.0
Verified Review
Review for Arden Courts A ProMedica Memory Care Community in Westlake
I think placing a loved one in memory care is very challenging but the staff at Arden Courts went out of their way to make the transition as easy and seamless as possible. Nearly all of the staff I've interacted with are kind, caring and loving with the residents. It's been one of the hardest times for me as a loved one but I'm grateful to have found Arden Courts and I would definitely recommend them to anyone in need of this care.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Response from Arden Courts A ProMedica Memory Care Community in Westlake
August 27, 2024
Thank you for taking the time to leave us this positive review! Have a great day!
Anonymous - Family/friend
Memory Care
May 14, 2024
5.0
Verified Review
I would recommend because they care.
When it comes to the care services, the staff could spend more time with my loved one and their hygiene. With the meals, they do try and give our loved one some of their favorites. There could be more one on one activities.
Cleanliness
5
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
3
Activities
3
Value for Cost
4
Response from Arden Courts A ProMedica Memory Care Community in Westlake
August 27, 2024
Thanks for taking the time to acknowledge our team. We appreciate the review!
Kelly R - Family/friend
Memory Care
April 10, 2024
5.0
Thank You!
I wanted share our experience with an employee who made our transition into this memory care community nothing short of amazing . Not only for us , the family , but also for our loved one . From our first conversation with [name removed], to touring and then moving our loved one in, she showed us empathy , kindness , understanding , and patience with our many questions which showed us how knowledgeable she was about the disease . She communicates with us often , and shows a genuine concern for us and our loved one and we could not be more appreciative of how smooth she has made this transition for us all .
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Alan - Family/friend
Memory Care
February 1, 2024
5.0
Verified Review
Excellent Loving Care for my 90-year-old Mom with Alzheimer's
Arden Courts in Westlake exceeded all of my expectations. I would recommend this facility to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Pat M - Toured community
Memory Care
January 31, 2024
2.0
Toured
Toured facility with my mom. Tour guide very knowledgeable , clean place didn’t smell . Didn’t notice alot of workers around watching the folks in the living areas . Deal breaker was cost and director not introducing her self on our way in or out.
Cleanliness
4
Friendliness
2
Staff
2
Response from Arden Courts A ProMedica Memory Care Community in Westlake
February 5, 2024
I’m sorry to learn about your interaction while in our community and would like the opportunity to discuss options for your mother’s care and encourage you to reach out to our Care Line directly, 800-366-1232 or emailing careline@promedica.org.
Andy T - Resident/client
Memory Care
December 10, 2023
2.0
Don’t have high expectations
This is my second review if you are a person looking for good communication and care bypass this place . I had many unanswered Issues that no one ever got back to me on including the corporate even tho they respond to these reviews acting concerned and ready to listen .
Cleanliness
3
Friendliness
2
Care Services
1
Staff
1
Meals & Dining
2
Activities
2
Value for Cost
2
Andy T - Family/friend
Memory Care
October 23, 2023
2.0
Review requested
The manager had asked for families to write reviews. Be careful when asking. Should make sure you are willing to take the bad with the fair. Personally have seen a decline in professional behavior communication and care. Staff turnover is obvious. We’ve had our relative here a long time so can write this with good insight . She receives hospice services and is at the end of her journey . Concerns brought to attention are not regarded.
Cleanliness
3
Friendliness
2
Care Services
1
Staff
2
Meals & Dining
3
Activities
3
Value for Cost
3
Response from Arden Courts A ProMedica Memory Care Community in Westlake
October 26, 2023
Andy, I’m very sorry to hear about your experience with our services, we take your concerns very seriously. We would like to talk to you about your loved one’s care. Although we cannot discuss any specific issues on this site due to resident privacy, we would like to talk with you, and encourage you to please contact our Care Line directly by calling, 800-366-1232 or emailing careline@promedica.org
Martin S - Family/friend
Memory Care
October 20, 2023
1.0
Needs improvement
Our family felt the communication and professionalism was lacking tremendously . Needs Improvement. Meals were just ok . Witnessed employees engaging in heated discussions in front of visitors . Just not what families want to see or hear . Activities not really directed for someone with more advanced memory disease. Hope this helps someone who is looking .
Cleanliness
3
Friendliness
2
Care Services
1
Staff
1
Meals & Dining
3
Activities
2
Value for Cost
1
Response from Arden Courts A ProMedica Memory Care Community in Westlake
October 24, 2023
Martin, I’m very sorry to hear about your experience with our services, we take your concerns very seriously. We would like to talk to you about your parent’s care. Although we cannot discuss any specific issues on this site due to resident privacy, we would like to talk with you, and encourage you to please contact our Care Line directly by calling, 800-366-1232 or emailing careline@promedica.org
Anonymous - Family/friend
Memory Care
October 12, 2023
4.0
Verified Review
Important Family experience
Our mother/resident appears to be comfortable and well-cared for. Of course, we don't have many other facilities to compare our current experience to. Arden Courts staff are friendly, well trained and treats all residents in a respectful professional manner. We are fortunate the facility is so convenient to both my sister and me so we can spend quality time with our mother.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
John D - Family/friend
Memory Care
October 9, 2023
1.0
Awful experience
They have a bad turnover of staff residents are not getting proper care. Management are not handling the problems as far as resident care. Caregivers are not very friendly get mad when you ask for help with loved ones. Do not recommend this facility.
Cleanliness
2
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
2
Activities
4
Value for Cost
1
Response from Arden Courts A ProMedica Memory Care Community in Westlake
October 11, 2023
John, I’m very sorry to hear about your experience with our services, we take your concerns very seriously and would like to talk to you about your loved one’s care. We have a Care Line that is available to address your concerns if you are not comfortable talking to the local executive director. That number is 800-366-1232 or email careline@promedica.org. I encourage you to reach out to our Care line directly.
Melinda S - Family/friend
Memory Care
September 12, 2023
1.0
Displeased
Our experience was stressful . We feel the staff could use more training on the disease and proper ways to speak to the patients and families . Communication from management was poor . We expected more.
Cleanliness
3
Friendliness
1
Care Services
2
Staff
2
Meals & Dining
2
Activities
2
Value for Cost
2
Response from Arden Courts A ProMedica Memory Care Community in Westlake
September 18, 2023
Melinda, I’m very sorry to hear about your experience with our services, we take your concerns very seriously. We have a Care Line that is available to address your concerns if you are not comfortable talking to the local administrator. That number is 800-366-1232 or email careline@promedica.org. We would like to talk to you about your loved one's care.
Grace P - Family/friend
Memory Care
June 1, 2023
1.0
Disappointed
Not the outcome we hoped for. Poor communication. Abrupt and disengaged staff. Poor care . Poor quality meals . Our loved one declined quickly in the short time they were in this facility . Would not recommend .
Cleanliness
3
Friendliness
2
Care Services
1
Staff
1
Meals & Dining
1
Activities
3
Value for Cost
1
Response from Arden Courts A ProMedica Memory Care Community in Westlake
June 9, 2023
I’m sorry to learn your experience with our services was not all you had expected. We have a Care Line that is available to address your concerns if you are not comfortable talking to the local executive director. That number is 800-366-1232 or email careline@promedica.org.
kathleen - Family/friend
Memory Care
April 8, 2023
5.0
Wonderful
After only 2 months in the facility next door, where my mother ended up incontinent , in a wheelchair and bedsores, arden courts is a breath of fresh air! cheerful, colorful, great food and activities with a real home atmosphere where the staff is so kind and caring! the difference in facilities is like night and day! many people visit their loved ones where we join them for dinner then sit in the living room and watch the tribe! heated showers, always clean , and keeps me advised of all her medical needs..my aunt was here for 10 years and we all feel very blessed. thank you arden courts. we are looking forward to summer and their beautiful grounds! even the maintenance man knows and cares about every resident!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
January 31, 2023
5.0
Verified Review
My review of Arden Courts of Westlake
Our experience here was so much better than the last facility my loved one was in. The staff here are much better trained on how to deal with Dementia residents.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Dana - Family/friend
Memory Care
December 5, 2022
5.0
Verified Review
Would Recommend
Arden Courts took wonderful care of both my parents. The activities are great - facility is smaller and has a homey feel.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Katherine - Family/friend
Memory Care
October 3, 2022
5.0
Verified Review
Excellent Care for Dementia Residents
I would highly recommend the community to others for their loved ones. The staff are good at personalizing the care for each resident. The staff communication with the family is great! There are three meals a day served to the residents.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
anonymous - Toured community
Memory Care
September 15, 2022
5.0
Verified Review
Tour experience
We had a very good tour experience with Arden Courts of Westlake. It seemed like the level of care that they offered here was higher. It is a memory care only facility rather than having assisted living and memory care and I really liked the thought of that. It was just too expensive and the distance was too far from our home.
Maureen - Family/friend
Memory Care
December 5, 2020
4.5
Top quality care
My Mom has been here for 10 years. They are absolutely the best. They are not only competent and professional, but also very compassionate and caring. They treat each resident as if they were their own mother or father. I always recommend Arden when asked. Arden is peace of mind for me, and “home” for the residents.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Viewing 1-20 out of 23 reviews

Neighborhoods
around Arden Courts A ProMedica Memory Care Community in Westlake

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Frequently Asked Questions
about Arden Courts A ProMedica Memory Care Community in Westlake

Arden Courts A ProMedica Memory Care Community in Westlake offers Studio and Semi-Private. Learn more.

A Place for Mom has scored Arden Courts A ProMedica Memory Care Community in Westlake 7.7 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (440) 808-9275 to reach a resident at Arden Courts A ProMedica Memory Care Community in Westlake.

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50%
Private, Semi-Private, Studio
River Crossing at Bradley WoodsRiver Crossing at Bradley Woods is a residential care home located in the beautiful city of North Olmsted, in Cuyahoga County, Ohio. Our wonderful home has a rich heritage and we encourage our seniors to visit some of our famous historical sites, such as the...
Photo of O'Neill Healthcare North Olmsted

O'Neill Healthcare North Olmsted

4800 Clague Road, North Olmsted, OH 44070
Starting at $X,XXX+ monthly
5 star
0%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
Studio, 1bd, 2bd
Photo of Bowen Elderly

Bowen Elderly

23230 Summerland Ave, North Olmstead, OH 44070
Starting at $X,XXX+ monthly
10
Review score
14 reviews
10
Review score
14 reviews
5 star
93%
4 star
0%
3 star
0%
2 star
7%
1 star
0%
Semi-Private, 1bd, Private

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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