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Asbury Gardens

210 Airport Road, North Aurora, IL 60542

For more information about senior living options:
(866) 374-4058
6.5
Review score
56 reviews
Add review
6.5
Review score
56 reviews
  • 5 star
    43%
  • 4 star
    32%
  • 3 star
    9%
  • 2 star
    9%
  • 1 star
    7%
See all reviews
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Asbury Gardens
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T G

Child of resident/client

5.0 out of 5 stars

Asbury Gardens Exceptional Care

My mom has been at Asbury Gardens for almost 2 years. She recently transitioned into memory care due to her progression of her Dementia. I visit my mom several times a week, sometimes every day, which allowed me to have a unique experience of the day to day elder care here. Asbury has hired wonderful people. [name removed] welcomes every visitor with a smile while she oversees the seniors as they come and go throughout their day. She offers them kindness , support, and a helping hand. [name removed] is absolutely amazing. She not only provides nursing care, but she even has some of the residents sitting with her during the day to visit as she keeps an eye on their well being. I have never met someone with such love in her heart for ALL the residents. I was overwhelmed with gratitude and appreciation for the level of care the memory care residents are given here when no one is watching. Thank you to every single person there. You are all wonderful, exceptional people.

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Asbury Gardens

At Asbury Gardens, we provide an affordably priced and elegantly designed residential community for those 65 years or older in need of support with activities of daily living. We’ve been serving our wonderful residents since 2003 providing supportive living, memory care, and more.

Our goal is to provide the best personalized care and service to seniors with a moderate income. Our commitment to your care includes 24/7 supervision and security, as well as an abundance of services, activities, and amenities to fit every need or preference.

We strongly encourage our residents to take advantage of our game room, beauty salon and barbershop, community lounge, library, and planned daily activities. When you live here, you can enjoy worry-free and maintenance-free living at your own pace.

Community Services and Amenities

We want our residents to know they’re in good hands — every single day. From entertainment to care, we provide many assistive personal services and fun activities.

Our activities calendar is always changing, but you can expect to find:

  • Outdoor movies
  • Casino nights
  • Bingo
  • Community baseball
  • Religious services
  • Happy hours

Additional services and amenities include:

  • Three meals each day
  • Private mailboxes
  • Private dining room
  • Pet-friendly spaces
  • Fully equipped laundry room
  • Country store with snacks and toiletries
  • Transportation assistance

Some of our personal care services include:

  • Medication assistance
  • Nutrition management
  • Assistance with...

Senior living options offered

  • Assisted Living
  • Memory Care


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Reviews

for Asbury Gardens

6.5 out of 10
Review Score56 reviewsWrite a review
Overall Experience
3.9
Cleanliness
3.7
Friendliness
4.1
Care Services
4.0
Staff
4.1
Meals & Dining
4.3
Activities
4.0
Value for Cost
3.8

A Place for Mom has scored Asbury Gardens with 6.5 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Asbury Gardens has 56 reviews with an average "overall experience" of 3.9 out of 5.

Filters

1-20 of 56 reviews

Last Updated: 3/21/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

T G

Memory Care

Family/friend

March 21, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Asbury Gardens Exceptional Care

My mom has been at Asbury Gardens for almost 2 years. She recently transitioned into memory care due to her progression of her Dementia. I visit my mom several times a week, sometimes every day, which allowed me to have a unique experience of the day to day elder care here. Asbury has hired wonderful people. [name removed] welcomes every visitor with a smile while she oversees the seniors as they come and go throughout their day. She offers them kindness , support, and a helping hand. [name removed] is absolutely amazing. She not only provides nursing care, but she even has some of the residents sitting with her during the day to visit as she keeps an eye on their well being. I have never met someone with such love in her heart for ALL the residents. I was overwhelmed with gratitude and appreciation for the level of care the memory care residents are given here when no one is watching. Thank you to every single person there. You are all wonderful, exceptional people.

Tina

Memory Care

Family/friend

March 6, 2024

2.0 out of 5 stars
Cleanliness
2.0
Friendliness
4.0
Value for Cost
2.0
Care Services
3.0
Activities
2.0
Staff
4.0
Meals & Dining
4.0

Lost my 90 year old mother's teeth upper plate

I was told that my mother's teeth were lost her upper plate and that she had been taking them out and sitting them on the table in the recreation room but that is not true I've never seen my mother mess with her mouth or teeth in the 3 years she has been in this place I believe they were taken either by residents or an employee memory Care is on lockdown you cannot get in or get out without someone opening the doors for you so her teeth had to be in the area of her room or one of the other residents rooms I am so disappointed in this place how could this happen I called to talk to a manager and no one has returned my call it has been over two weeks I am so done with this place.

Anonymous

Assisted Living

Family/friend

September 15, 2022

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Staff
4.5
Meals & Dining
4.5

Review for Asbury Gardens

I think that whether it be Asbury or any home, it is important to be active in the care of your loved one. I believe our loved ones get extra attention and care because we are there so often to build relationships with the staff.

Anonymous

Memory Care

Family/friend

May 18, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Helpful and Hopeful

Everybody was very accommodating in the community. They made the transition from one community to another very easy and in a timely manner. The staff were consistently communicating with the family about our loved one. The variety of food could be better for the residents.

anonymous

Memory Care

Family/friend

March 28, 2022

5.0 out of 5 stars
Verified Review

Our families experience

The facility is a little dated, but it is well maintained and always tidy. Our loved ones previous community, families were given a code that allowed them to come and go throughout the memory care unit but here the receptionist has to let us in. We are still getting used to it as its a new adjustment but at times we do have to wait if they are busy so we wish we were just allowed our own personalized code/card to allow us to come and go, but again we do understand it is for safety reasons. It is a bigger facility. but they meet the safety requirement's when it comes to the staff and resident ratio, but we do wish the memory care unit had a little bit more stimulation and engagement.

Anonymous

Assisted Living

Toured community

February 16, 2022

4.0 out of 5 stars
Verified Review

My Tour Experience at Asbury Gardens

Good community, wanted more interaction for my loved one.

Sheri RW

Assisted Living

Family/friend

October 24, 2021

2.0 out of 5 stars
Cleanliness
1.0
Friendliness
2.0
Value for Cost
3.0
Care Services
1.0
Activities
3.0
Staff
1.0
Meals & Dining
3.0

Lack there of

The staff only appear to care But does not give the proper care.. after a while or get tired of the Dementia patients That's not right. As a family member I shouldn't have to keep eye on even making sure laundry is done Cleanliness etc.

Don M

Assisted Living

Family/friend

May 11, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Caring and Excellence

I can not express enough how grateful I am to Asbury Gardens. After my mom was diagnosed with vascular dementia we had to find a place quickly that would keep her safe, provide her with a dignified independent living situation and be affordable. [name removed], the admissions coordinator met with me after the diagnosis and was able to provide us with all of the above. Within 10 days, my mom had a place to live. My mom is happy, she is cared for, but most importantly, she is in a place that can help provide for her the care and support she needs at this time in her life.

Anonymous

Memory Care

Family/friend

July 1, 2020

3.0 out of 5 stars
Verified Review
Cleanliness
1.5
Friendliness
5.0
Value for Cost
3.5
Care Services
3.0
Activities
1.5

Disappointed

Don't go there. We would not let my dad have his hearing aid and his teeth. They lost his hearing aid. They kept losing his things, glasses, hearing aids, and teeth. They did not keep the residents clean when they were eating or clean them up after meals. Many of the staff were negligent. They did not maintain the dignity of the residents.

Anonymous

Memory Care

Family/friend

June 28, 2019

2.5 out of 5 stars
Cleanliness
2.5
Friendliness
2.5
Value for Cost
2.5
Care Services
2.5
Activities
2.5

Mom lives in the Memory Care

My Mom lives in the Memory Care portion. I feel like their care is adequate at best. Mom is always dressed but often the staff fail to put on her bra and socks. I feel like she sits in a wet Depends a large part of the day. They do have some activities, but many times no one helps Mom get to the activities. The residents in memory care do not have access to being outside. There used to be a large picture window the residents could look out, but it has been blocked in construction. The furniture is very worn. The nursing staff is friendly, but the caregivers do not seem to care about the residents. My Mom's personal clothes often go missing. Communication with family is at a bare minimum. They call when Mom falls or has a med change, but I think they have to call at those times. Things like the construction or the status of our Medicaid application are never addressed. There is no family newsletter. I have called about the Medicaid application, but no one has returned my call. I think the staff we originally met with has left, but we have not heard from her replacement. I am very dissatisfied with this facility, but I have no idea what my other options are.

Linda F.

Memory Care

Toured community

May 22, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Wonderful Atmosphere!

I was pleased to tour the Asbury Gardens Senior Living and Skilled Nursing Facility this morning. The staff had been friendly and informative on the phone but in person, the Asbury staff shined. I was shown the patient rooms that had just been modernized with technology to alert the staff to unusual activity in the room, which could prevent a medical emergency. The common areas were all filled with supervised activity and happy residents. The physical therapy staff were so enthusiastic and welcoming. It made me want to move in tomorrow! I was sorry that my brother felt the center was too far from his home to place my Mom. It was perfect for her.

Sandra L. Haimann, Caregiver for Gail Masiulewicz

Memory Care

Family/friend

November 10, 2018

4.5 out of 5 stars
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
3.5
Activities
4.5

General Review regarding Asbury Gardens

For the most part I think Asbury Gardens does a very good job and are very competent. The criticism I have is of the Food Menus or lack thereof. In the past they had a very incompentent chef, but that I understand has been corrected. However,there is still not enough attention paid to offering their inhabitants proper diet for their medical conditions. There is still too much pork, ham and gravy put on all meals which all of us know is not good for diabetics. They do not offer a separate menu for diabetics. Consequently, if you are diabetic because of their inactivity, you will gain weight because of the carbs which then increases sugar and weight gain which then impacts other medical condiditions

Anonymous

Memory Care

Toured community

June 20, 2018

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

This is a great place with a decent sized community. When I visited they had live entertainment and residents were dancing. I lived the energy here and will keep them in mind should my mom need more care.

Judy's Family

Memory Care

Family/friend

April 16, 2018

4.5 out of 5 stars
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Gift from the Heavens

Asbury Gardens was a gift from the heavens for my Mom. We placed her in the memory care unit there in mid-2014 and have nothing but good things to say. Perfection does not exist when it comes to these things, but I can tell you from first hand experience Asbury Gardens does a fantastic job. Alzheimer's can be extremely challenging to deal with and I am so thankful the staff at Asbury Gardens was there to help. Placing a loved one in the care of others is incredibly stressful. We made a good decision and would gladly make the same choice all over again.

Anonymous

Memory Care

Toured community

April 8, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

[name removed] guidance, expertise, and friendliness are exemplary. I never felt rushed, the community tour was great, and the information provided was excellent.

Anonymous

Memory Care

Toured community

March 17, 2018

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Nice facilities, very light and airy. Lots of common rooms for activities. Good plan for progressive care and transition to skilled nursing. Some odors were off-putting.

Anonymous

Memory Care

Toured community

March 4, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Very appealing facility. The staff I encountered were pleasant and residents seemed happy. Clean

Anonymous

Memory Care

Toured community

December 17, 2017

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

I was impressed with this supportive living community two years ago, when I tried to get my mom and her husband to transition before it was "too late." The continuum of care model was very attractive, with the addition of their SNF as well as memory care a distinct advantage. I hadn't toured memory care till now, and must say I was disappointed at the space. There seemed to be minimal common area, the hallways are long and painted dark, the staff was courteous but not overly friendly and engaged. There is a 1-2 month waiting list for memory care. That said, had Mom not come into a small "windfall," this likely would have been her one and only option other than Medicaid nursing home placement.

Anonymous

Memory Care

Toured community

November 28, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

We toured this community

We went on a tour and it was good. The staff was knowledgable and answered all of our questions. The memory care here looked more institutionalized. It was a clean and nice community.

Anonymous

Memory Care

Toured community

November 20, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

2nd Choice

We really liked this community.It was just a little further away from the family. We had appointment for the tour but had to wait for them. The staff seemed overwhelmed maybe a little understaffed. They had good activities and clean community. They do accept medicaid which is a plus.

Asbury Gardens

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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