5317 New Copeland Road, Tyler, TX 75703
Susanne F
Resident/client
Great care for my parents
Atria Copeland has been such a blessing for my family. The care my parent receives is excellent, and the staff truly treat residents like their own family. The community feels cozy and welcoming, which gave us so much peace of mind knowing our parent is safe and comfortable.
Read all reviewsAtria Copeland
Nestled in Northeast Texas on a park-like campus, Atria Copeland features an expansive senior living community building with distinctive brick accents and elegant landscaping. Situated between Dallas and Shreveport, Louisiana, this community offers tranquil residential living along the I-20 corridor. Seniors can enjoy the easy-to-navigate town of Tyler and the many senior-friendly activities in the local area.
At Atria Copeland, the staff strives for high-quality senior living by providing friendly services, an energetic atmosphere, and unique chef-prepared meals to residents. The community building features large windows and bright interiors, while the campus grounds boast of well-maintained outdoor spaces. This community’s independent living and assisted living options make it easy for residents to choose to age in place.
All residents can enjoy the benefit of light linen and housekeeping services. Seniors can make the most of their time by participating in social events and fun activities tailored to older adults in this cheerful community.
To help reduce waste, save on postage, and avoid the risk of delays and late fees, Atria residents can make secure online payments automatically each month. The Community Business Director at the community of your choice can help you sign up upon move-in.
Atria Copeland offers the following living options:
Seniors...
Atria Copeland
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for Atria Copeland
A Place for Mom has scored Atria Copeland with 8.8 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Atria Copeland has 40 reviews with an average "overall experience" of 4 out of 5.
Susanne F
Assisted LivingResident/client
September 27, 2025
Atria Copeland has been such a blessing for my family. The care my parent receives is excellent, and the staff truly treat residents like their own family. The community feels cozy and welcoming, which gave us so much peace of mind knowing our parent is safe and comfortable.
Susan M
Assisted LivingFamily/friend
September 17, 2025
What was important to us was being one floor, lots of light (windows) and beautiful grounds. We toured 7 facilities in Tyler. Atria on Copeland was our first and we kept going back to it. The others were beautiful but there's only 1 other of the 7 that was 1 floor. Some others were newer and looked like 5 star hotels but it fit what we wanted for my mother perfectly. Every facility we visited was very nice, offered wonderful meals and had lots of activities. Atria on Copeland is a little smaller which gives it such a personal touch and the grounds and flowers are just beautiful! She has been there for almost 2 months and we are very happy.
Anonymous
Independent LivingResident/client
July 21, 2025
It is nice. Employees are very helpful. We would definitely recommend this community to other families based on the experience so far.
Chris C
Assisted LivingResident/client
June 12, 2025
I have been here at Atria Copeland almost a month. I could not be more pleased. Very caring and professional staff, lots of activities, most of the residents love living here. I VERY SELDOM give 5 stars, but that’s how much I love this place!!
Gerri W
Independent LivingFamily/friend
April 22, 2025
After staying 30 days in respite my aunt decided not to return to her home. She loved the staff and residents at Atria Copeland and decided to move into a one bedroom apartment as a permanent resident. She has settled in to her new home and is happy with her choice.
Anonymous
Assisted LivingFamily/friend
February 17, 2025
Within a week of moving into her apartment at Atria Mom had water in her apartment. Overtime the apartment got wet-carpet and walls. Her bedding was slightly damp and dissolvable pills were dissolving in their original containers. After several months of complaining (and showing them her dissolving pills) she was moved. I was informed at 8 pm on a Friday evening she would be moved to another apartment but she had to be moved by noon the next day. Atria did have two maintenance men move the furniture and big stuff, but I literally moved everything else in about 3 hours. I learned of a new facility about that time, so I started looking. Overall the staff was very nice and helpful during Mom's time there. She did complain that the food was very salty. I was just very frustrated they could not solve the water issue. Turned out there was a crack in the mortar in the exterior wall by the foundation of mom's apartment. Their maintenance man, [name removed], (who passed suddenly a few months ago) was wonderful! He kept mom calm and helps clean up A LOT!
Anonymous
Assisted LivingFamily/friend
December 5, 2024
We were attracted to them because, the sweet lady who invited us to tour etc. She left soon after and so did all the charm. They want your money and then horrible service. They only cater to wealthy independent residents. You must be self sufficient.
Anonymous
Assisted LivingFamily/friend
November 13, 2024
Beware the bait and switch on their costs. My brother was 'evaluated for level of care' 3 times and each time was elevated to a higher level of care that cost at least $[removed] more. The end cost that they claimed was his level of care was over $[removed]a month. That was an increase of over $[removed] in the 36 hours from his initial evaluation.
Anonymous
Assisted LivingFamily/friend
November 4, 2024
The staff were excellent and very helpful and caring...I think that is what trickles down and makes the overall experience good. Yes -definitely would recommend
Anonymous
Assisted LivingFamily/friend
August 9, 2024
Age related building issues have been a real inconvenience for all the residents. Mom was displaced to another room due to water issues from rain coming in under air unit. After that happened 3 times got another rm less cost. Fire suppression in ceiling developed leaks throughout and displaced several with Mom being one after leak in ceiling spraying her awake. That is fixed now whole roof being reinsulated. Major messes all around. Hope repairs slowing down. New Chef better too. Mom has made good friends and loves the almost too many activities. Mostly good feelings.
Euel H
Assisted LivingFamily/friend
July 26, 2024
Unfortunately my brother fell and wasn't able to return to assisted living since he needed a greater level of care. Copeland is a single story building which makes it much easier for the residents and is safer when they do not have to negotiate stairs or the elevator It was a very good experience for my brother. He really wanted to go back there. They made him very happy during his experience here and deserve a great review. I highly recommend Atria Copeland.
Anonymous
Independent LivingResident/client
May 14, 2024
I am currently a resident at Atria Copeland and most everything has been great for me at this facility so far. The cleanliness and friendliness are great. The staff are all great. The activities are good. Based on my experience so far, I would recommend Atria Copeland to others.
Jack J
Assisted LivingFamily/friend
December 4, 2023
We recently had a loved one at Atria Copeland. This was their first transition from their home to an Assisted Living Facility. The staff did a wonderful job making sure that transition was successful. The communication with the staff was always open and welcome. I could not have asked for a better experience. That transition is never easy, but Atria Copeland did everything possible to make it happen with the very best interests of the people involved.
TT
Assisted LivingFamily/friend
October 26, 2023
They have everything Mom needs so we just knew. It was the first and only place we looked plus they had a room ready to move into immediately and Mom needed their type of care sooner than later.Mostly positive but the recent change in Director has caused some unease on Mom and her friends as making changes when your trying to settle in is a bit frustrating. Mostly good though.
anonymous
Assisted LivingToured community
January 20, 2023
Our family had an in person tour and they get 5 stars across the board, this community was very impressive from start to finish.
anonymous
Assisted LivingFamily/friend
September 15, 2022
My loved one was not there for very long. I had no problems until after we moved her things out. They double charged me over a month ago, and they have not returned a refund to me. I keep calling them weekly, and they keep putting me off.
Amber
Assisted LivingFamily/friend
July 12, 2022
I believe this community is not worth the price. Ever since management has changed, the quality of service has went with them. The only that’s keeping my family member is the front staff. The day time care staff, cleaners and entertainment. Maintenance takes days to complete a simple task now, sales director is very incompetent. Be prepared to be on your four hours ged a bunch of lies. You will get bread at the end though. If only the effort put into the bread was put into our families meals. It’s ridiculous how they are always out of food and drinks.
Anonymous
Assisted LivingFamily/friend
March 25, 2022
The staff is wonderful, attentive, and treat everyone with respect. They are warm and welcoming and know everyone names. Overall, I think they are a lovely facility. They do provide a good amount of activities. I do wish they could offer more outside of the facility, like field trips. Transportation to and from doctors appointments needs more availability. My loved one enjoys the meals and dining experience. The app they offer doesn't seem to be used as often as Id like to feel more included in what my loved one is doing. I wish they had facility wide wifi for ease of communication with her no matter where she is.
Teresa F
Assisted LivingToured community
December 2, 2021
This community was okay. There was just another community that I had more interest in.
Pauline
Assisted LivingResident/client
October 22, 2021
This is an excellent community to be or for your loved one. We have all kinds of activities at this community like bingo, dominoes, exercise, bean bag ball baseball all kinds of things for the resident to do. I have been here for a while and I love it here.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.