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Autumn Leaves of Cityview

7100 Dutch Branch Rd, Fort Worth, TX 76132

For more information about senior living options:
(866) 374-4058
8.0
Review score
51 reviews
Add review
8.0
Review score
51 reviews
  • 5 star
    58%
  • 4 star
    16%
  • 3 star
    12%
  • 2 star
    4%
  • 1 star
    10%
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Autumn Leaves of Cityview
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Kathy

Sibling of resident/client

4.0 out of 5 stars

Recommended

My loved one is currently a resident at Autumn Leaves of Cityview and the experience has been very good so far. The staff are very much involved with the residents and quite effective at getting my loved one up and going. They are especially effective at involving my loved one in meals with other residents.

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Autumn Leaves of Cityview

At Autumn Leaves of Cityview, residents are treated like family and cared for by experts. This purpose-built community in Fort Worth, Texas, is proud to provide residents with memory care services in a peaceful environment — while still being near all the major attractions that the Dallas-Fort Worth area has to offer.

Residents at Autumn Leaves of Cityview receive personalized care because no two residents are the same. These personalized care services range from assistance with activities of daily living to on-site palliative care. Residents have the choice between studio, one-bedroom, and semi-private suites to call their own. These suites are spacious, sunlit, and come with amenities to help ensure resident comfort and safety.

A professional chef thoughtfully prepares meals in the restaurant-style dining room where nutrition and taste are celebrated. In between meals, residents are encouraged to participate in on-campus activities and to take advantage of on-campus common areas. Between game nights, religious services, outdoor common areas and more, residents are truly home when they step into Autumn Leaves of Cityview.

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Senior living options offered

  • Memory Care


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Reviews

for Autumn Leaves of Cityview

8 out of 10
Review Score51 reviewsWrite a review
Overall Experience
4.0
Cleanliness
4.3
Friendliness
4.2
Care Services
4.1
Staff
4.0
Meals & Dining
4.0
Activities
4.1
Value for Cost
3.9

A Place for Mom has scored Autumn Leaves of Cityview with 8 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Autumn Leaves of Cityview has 51 reviews with an average "overall experience" of 4 out of 5.

Filters

1-20 of 51 reviews

Last Updated: 4/10/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Kathy

Memory Care

Family/friend

April 10, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Recommended

My loved one is currently a resident at Autumn Leaves of Cityview and the experience has been very good so far. The staff are very much involved with the residents and quite effective at getting my loved one up and going. They are especially effective at involving my loved one in meals with other residents.

Mr. Wiley

Memory Care

Family/friend

March 4, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Excellent staff and Facilities

We were looking for a place for my mother (94) who had multiple issues after breaking hip. The Staff were exceptional in providing assistance and care for all my Mothers Needs . The facility is very nice and clean and the food preparation was excellent . Every question we had was answered professionally and promptly. My Mother is very happy with the choice we made. This has been a huge relief for me and my family Thanks Autumn Leaves for providing the care we needed at this time . We , in turn have used your name for reference to my friends with older parents that need assistance also

Denise

Memory Care

Family/friend

May 25, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

So happy we chose Autumn Leaves

My loved one is currently a resident at Autumn Leaves of Cityview and things are great! The facility is very "home like" and the staff are very friendly. Communication with the family is very good. I feel like they listen if/when I have any questions or concerns. The food is pretty good and there's plenty. I would definitely recommend Autumn Leaves of Cityview to others.

Toni S

Memory Care

Industry reviewer

May 24, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Beautiful community!

The community is light and airy! The staff and residents are happy and it’s so fun to walk in to visit. Love the family events they’ve been hosting too! The themes have been so fun and everyone so joyful!

Anonymous

Memory Care

Family/friend

March 2, 2023

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

DANGEROUS- Please, do NOT send your loved one here!!!

My dad moved into this facility on 1[date removed] healthy and walking. We discovered him 4 days later in a horrific condition and we had to notify and alert the staff at the facility that and insist they call an ambulance. He arrived at the nearby hospital with a broken femur, hip, multiple lumbar fractures, black and blue bruising all over his backside and contracted MRSA, all within 4 days. He spent 2 weeks in the hospital and then died 10 days after that in hospice on [date removed]. This all occurred within the 4 days he lived there and no one has any answers or has offered any suggestions or any help whatsoever into what happened. RUN. Please do not subject your loved one to these conditions.

Anonymous

Memory Care

Family/friend

December 5, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
2.0
Care Services
2.0
Activities
3.0
Staff
3.0
Meals & Dining
2.0

These people were under staffed not always trained to know how to care for your loved ones, and they let all of my loved one's clothing be covered in pee and placed in trash bags reeking off ammonia the stench in their room was unbearable ( my loved one had 18 pairs of pants and 27 shirts plus 2 coats a sweater ) and not 1 thing was clean even their bed and the comforter on the bed was soaked and puddled up on the mattress protector 2 days before my loved one died. The photos of my loved one's dead body on the third day after that were so bad the man who picked up my loved one's body and the funeral director said my loved one was beaten to death I have photos they (the home) would not unwrap the new gauze after my loved one died to let me see the wounds but even so you can still see how bad my loved one was treated . My loved one died on the [date removed] day of the month and their room and all possessions were removed within two hours of their death but there was no return of the balance of the bill( no money) sent back to me for use associated with my loved one's funeral. The lady who was running it had left their employment at some time before this (Why) ...... I believe an employee or another guest was responsible for my loved one's death but I cannot prove it . Yet not enough supervision of patients. Too short handed. I recommend that you not send anyone else here.

anonymous

Memory Care

Family/friend

September 13, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great while we were there, but would not recommend anymore

We were very happy with Autumn Leaves while we were here. Their Executive director that they had was awesome, her name was [name removed]. She is a nurse as well and she was very hands on with everything but she is gone now. I have heard it has down hill since she left. I would be reluctant to go their now because of all of the management left and they did not replace them and they do not have the proper training.

Anonymous

Memory Care

Family/friend

October 27, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A Good Community

It is a good community.

Lori

Memory Care

Toured community

October 1, 2021

3.5 out of 5 stars
Verified Review

My Review of Autumn Leaves of Cityview

They had community showers and seemed like a lot of staff turnover here. The marketing wasn't the best. This wasn't the right fit for my loved one.

Anonymous

Memory Care

Toured community

May 26, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Great tour. [name removed] was so informative. Seriously considering this facility.

anonymous

Memory Care

Family/friend

April 22, 2021

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0

why i relocated my loved one

Communication between the staff and the family was not very good. I had to initiate any communication and it seemed like my question had to get passed to several people before I got an answer. We did not have a care consultation the whole time my loved one was there. I would like to have seen better care coordination, it seemed there was not a plan to follow. I would not recommend this community to others

anonymous

Memory Care

Family/friend

January 15, 2021

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
1.0
Care Services
3.0
Activities
2.0
Staff
4.0

Make sure you do your research and look around

They have just increased their rent prices against his month, it seems to happen a lot. They are slow about passing on information especially about covid. They are never ahead of the curve and always seem behind. Overall I would not recommend to others.

Joanne Gabel

Memory Care

Family/friend

October 21, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

A wonderful community for a loved one!

Our first impression of Autumn Leaves was excellent, we really liked the director and executive director of health services. Everyone there was very open, they answered all of our questions. They were all extremely friendly and caring. The activities they offered looked excellent but due to COVID things had to be modified

Carla Bergman

Memory Care

Family/friend

October 16, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

I Would Choose Them Again

My mother was cared for here from February 2016 until she passed this June 2020. After touring other facilities, Autumn Leaves immediately rose to the top due to the lovely surroundings, caring staff and caregivers, and their desire to treat each resident with respect and kindness. The food is good, there was a variety of activities and events (more so before Covid hit), and the community looks more like a hotel than a nursing home with beautiful furnishings and decor. Obviously, no place is perfect, but in my experience I would choose them all over again. My mother was well loved there and I'll forever be grateful.

Anonymous

Memory Care

Toured community

October 10, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

we were treated better than any other place we visited

visited Autumn leaves today along with several other places. This was the only one that had visible staff and the people living there were actually being tended to. It smelled nice and the staff was extremely friendly. I visited several other places today and most took quite a while to come to the door, the stench of urine hit as soon as they opened their door. I didn't get to see much of the places but people didnt look happy. I don't know how the care will be but I do plan on pursuing moving my aunt.

Lisa Canion

Memory Care

Family/friend

December 9, 2019

4.5 out of 5 stars
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.0
Care Services
4.5
Activities
4.0

Mom is in very good hands

Our mom has been at this facility for about 1 year now and we are very comfortable with how she is treated and cared for on a daily basis. She seems more relaxed than we have seen her in several months, not nervous and anxious. The staff is very attentive to her needs and they are very good to her. She is relaxed around them and this is a huge improvement from the previous facility. We completely trust the staff at Autumn Leaves Cityview and trust the care they are providing to our mom. We are there 3 or 4 times a week checking on her the staff can always update us on her appetite and activities. If for some reason we cannot go for a day or two, we can always call and any staff member can update us immediately.

Anonymous

Memory Care

Toured community

March 4, 2019

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0

Horrible place. Understaffed, over-medicating the patients so they don't have to watch them, and management doesn't do what they say they are going to do. My mother fell over 25 in 2 months.

JD Patrick

Memory Care

Family/friend

November 15, 2018

4.5 out of 5 stars
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Family Expectations

I researched several facilities before selecting Autumn Leaves of City View. The deciding factors were; that Autumn Leaves is only memory care facility, the size of the facility with its staff-to-patient ratio, the cleanliness of the facility, and the politeness/attitude of the staff. The services which Autumn Leaves provided were equal to or exceeded what they had advertised or verbally expressed.

Donna Regan

Memory Care

Family/friend

November 10, 2018

1.5 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
2.0
Care Services
4.0
Activities
1.5

There's a Better Place

We began feeling great about our move to Autumn Leaves. Having a camera in Mom's room gave us a reassurance she was receiving kind, compassionate care. We are a family who visits every day and I know that helps also. As the months progressed we began to have problems with medications not being given properly and even allowed her to run out of medications. In each incident, we had to be the ones who brought these oversights to the administration after we observed these problems on our camera. Excuses were made and the administration would never take responsibility for the problems. They did try to cover things up and even questioned employees as to how we (the family) found out about these problems. We even tried speaking to the area excutive director with no help. The next thing we knew, suddenly the WiFi for everyone's personal cameras was being turned off. We gave our 30 day notice and found a better place, along with several other families with loved ones in residence at Autumn Leaves. We felt our mom received great personal care from the care givers despite the lack of support they received. The administrators, at all levels, were strictly there for the money in our opinion.

Anonymous

Memory Care

Toured community

October 8, 2018

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Small- . several activity rooms. unassisted dining an assisted. visit anytime. get a card for entry. private rooms

Autumn Leaves of Cityview

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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