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7001 Bryant Irvin Road, Fort Worth, TX 76132
Anonymous
Spouse or partner of resident/client
Auberge Review
Dr. [name removed] was the physician covering at the time we were there. She was awesome. I felt like she and the head nurse there were caring and made a huge difference to me. We weren't there long because [name removed] went on hospice. The staff at The Auberge were helpful with that process also.
Read all reviewsThe Auberge at Benbrook Lake
Reflective of its name, The Auberge at Benbrook Lake is tucked away near the gorgeous Benbrook Lake and offers residents a peaceful safe haven in which to achieve their desired lifestyles. The community has a cozy, lakehouse feel as it features modern stone and wooden elements throughout. With assisted living and memory care services available, seniors will surely find their ideal home.
The community is close to the area’s medical facilities, shops, and restaurants. The area also offers entertainment options — seniors can golf at the Pecan Valley Golf Course, stroll the breathtaking trails of Oakmont Park, or enjoy other lakeside activities at Benbrook Lake. Residents can also enjoy on-site amenities such as spiritual services, spa services, clubs, social programming, and more.
The amenities are top shelf, but so is the care. Upon move-in, staff coordinate with residents’ loved ones to ensure all personal needs are met. The Auberge at Benbrook Lake’s seniors have access to skilled caregivers who provide a range of services including mobility assistance, medication management, and more. Plus, the memory care option offers an award-winning program that includes progressive care. This enables residents to take their cognitive changes in stride while living a fulfilling lifestyle.
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A Place for Mom has scored The Auberge at Benbrook Lake with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Auberge at Benbrook Lake has 26 reviews with an average "overall experience" of 3.9 out of 5.
Anonymous
Memory CareFamily/friend
July 20, 2023
Dr. [name removed] was the physician covering at the time we were there. She was awesome. I felt like she and the head nurse there were caring and made a huge difference to me. We weren't there long because [name removed] went on hospice. The staff at The Auberge were helpful with that process also.
Lori
Memory CareFamily/friend
June 29, 2023
Very negative experience with The Auberge. They went to contract company for caregivers, and there is turnover and no accountability. They abuse the residents and extremely cruel.
Jennifer
Assisted LivingFamily/friend
January 11, 2023
The Auberge started off okay then went to hell in a handbasket within the first month. Employees quit. Laundry wasn't done. Personal items stolen from my mother's room constantly. I wouldn't recommend the Auberge to babysit my dog. We took my mother out after 2 months & moved her to a much better facility. Auberge only deserves a horrible rating.
Jan
Assisted LivingToured community
October 3, 2022
We toured The Auberge at Benbrook Lake and our tour experience was a 5/5. We chose another community because The Auberge's cost was too expensive.
Gary
Memory CareFamily/friend
August 16, 2022
I would recommend you visit the community and see if it would be the right fit for your loved one. The community is very nice and has a nice atmosphere. They are friendly here and it is clean with no smell. The staff communication is very good with the family. They are responsive to the family's questions and concerns. There are snacks as well. There is a set menu each week for the residents to see what will be served. There are three meals provided a day to the residents.
Judy
Memory CareFamily/friend
July 25, 2022
Dr. [name removed] was great. We weren't there long before [name removed] was placed in hospice. Everyone was kind. Nice facility and the residents seemed to all be treated well.
Ann W
Memory CareJuly 5, 2022
Find another memory care facility for your loved one!!! Dementia patients need care and that need escalates with time. This facility does not hire/train/manage their staff in any professional manner - starting with the Sr. Exec. Dir. Falls are commonplace in this facility. And, there is absolutely no true on-site nursing either so serious issues may go undetected. Cleanliness is not a priority - for the residents personally or their rooms. And the price increases at management's discretion so you will be paying more here than a skilled nursing facility costs within a few months. I never slept a wink with my loved one in this place. And I pray this review will stop just one family from the heartache my family endured here.
- Family member of former resident
Memory CareJuly 1, 2022
Find another memory care facility for your loved one!!! Dementia patients need care and that need escalates with time. This facility does not hire/train/manage their staff in any professional manner. Falls here are commonplace. And, there is absolutely no true on-site nursing either so serious issues may go undetected. Cleanliness is not a priority - for the residents personally or their rooms. And the price increases at management’s discretion so you will be paying more here than a skilled nursing facility costs within a few months. I never slept a wink with my loved one in this place. And I pray this review will stop just one family from the heartache my family endured here.
Lori
Memory CareFamily/friend
October 1, 2021
I think this community was a really good fit for my loved one. If your loved one needs memory care, this is a very good place. My loved one feels free to roam around the community, and it feels more like a home. The gardens are beautiful.
Anonymous
Memory CareToured community
August 8, 2021
They were very nice and friendly. I would like to see my parents in a place like this. I would give them A+ rating. She listens to what we had to say and also gave us a Pointers. What we need to look at when going on searching other place's.
anonymous
Memory CareFamily/friend
January 5, 2021
We chose this facility because they had availability when we needed i and the staff members were very nice and attentive. The room sizes here are pretty good. In the beginning it was really good, but by the end it declined some. On the website it says they specialize with combative dementia, but it didn't seem like that. I also told them I did not want him going to the hospital without my consent since covid was going on, they took him without my consent and then when he came back he had to quarantine for 2 weeks with 24 hour care that we would have to pay for.
Anonymous
Memory CareFamily/friend
February 23, 2019
My husband lived at Silverado for sixteen months at the end of his twelve years with Parkinson’s Disease. From his emergency admission to the minute that the staff stood at attention as his body left the building, he received the best possible care. The staff works hard to keep the residents engaged and active even as their sickness advances, with field trips and outings as well as activities on site. They pay attention to details. Everyone who works at Silverado—even those whose job descriptions don’t involve direct care—takes the time to smile, to hug, to say a cheery word. It’s not perfect, because it’s run by people, but they try to respond to problems in a timely way, and they do a good job of anticipating residents’ needs. It’s hard for me to admit, but my husband got much better care than I could have provided at home even if I had the money for full-time live-in care. And they cared for me, too, with hugs and meals and support groups. The people at Silverado made the hardest time of my life less difficult, and I will always be grateful.
Anonymous
Memory CareFamily/friend
January 14, 2019
We toured many places and finally decided on Silverado, manly due to the Manager and front desk staff, very friwndly, loving and educated on dementia. mom has lived here about 4 months, the food is great, activities are amazing and caregivers try so hard dealing with this population, I will say there is an overall lack of care from the DON, my calls have never been returned and when i do get a reply its via email! She seems to busy in her office to see about the residents or families. I will say when I finally spoke to the manager about the concerns i had she promptly addressed them and they are corrected now, she answers our calls at night and the weekend. She inforned us she would address the lack of communication from nursing but I still end up going to her because nothing gets done if i dont Overall mom is happy so we are happy but for the money nursing from top down needs some help.
Momma Bear
Memory CareFamily/friend
November 10, 2018
Facility looks nice, but do not judge this place by its cover. You will notice a lot of staff wandering around but no one really knows what is going on. Overall communication within the facility and with family is terrible. Billing errors, scheduling of appointment errors, administration of medicine errors, and a general lack of concern to fix these errors plague this facility. Our family member would go days to a week without a bath, shower, teeth being brushed, urinals being emptied, or some bedding changed. Even after bringing it to the attention of the administration's attention several times, nothing was never fixed or communicated back down the chain of command. Ultimately, we gave Silverado a little over a month to get there act together. We tried to work with them. We visited our family member 3-5 days a week the whole time they lived there (5 1/2 months). They replied with trying to raise the monthly rate over $3000.00. We gave our notice and moved.
Anonymous
Memory CareToured community
November 30, 2017
We went on a tour here and it was nice and clean. We loved it and they answered all of our questions. It was a locked facility. Cause dad wanders around. The staff was friendly. This isn't a skilled nursing community so we have to factor that in.
Kurt Schuster
Memory CareToured community
July 18, 2017
My mother, [Removed], said she didn't like her overnight respite but I believe she was well taken care of. Her house slippers and suit case ID tag disappeared. I thought Silverado was going to make an assessment of my mother while she was there. I called on 7-14-17 to inquire the price of residency but never received a response.
Anonymous
Memory CareFamily/friend
March 14, 2017
Dad is doing really well here. The care is awesome and they have an excellent staff here. Dad said that he likes the food as well. We liked the overall atmosphere of the community. Also that it is very clean.
Anonymous
Memory CareToured community
March 3, 2017
While my mother was at the Silverado Fort Worth, they took good care of her. We moved her out because she no longer needed the level of care that she was receiving here, but it was a good experience.
Anonymous
Memory CareFamily/friend
May 12, 2016
My mother seems to enjoy this community and everything seems to be going very well. The community is clean and very nice. The staff has been good and caring for her well. They have been very helpful and kind. The staff here is top notches. She went bowling and she has never really been a bowler. They do offer nice activities. They are feeding her well, she really enjoys the food. Overall I would recommend it.
Anonymous
Memory CareToured community
December 17, 2015
Things are going well so far. We have not moved my Mom in yet, but we will be moving her to Silverado in early January. The staff seems very nice and helpful and the facility itself is nice and looks clean and well maintained.
The Auberge at Benbrook Lake
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
