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Bella Vista Memory Care

5425 W. Spruce Avenue, Fresno, CA 93722

For more information about senior living options:
(866) 374-4058
28 reviews
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  • 5 star
    67%
  • 4 star
    21%
  • 3 star
    4%
  • 2 star
    4%
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6.1
Review score
12124 reviews
26418 facilities
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Bella Vista Memory Care
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Bella Vista Memory Care
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street view of Bella Vista Memory Care

Katie

Family/friend

5.0 out of 5 stars

My mom's home

Bella Vista staff has heart like no other- they are lead by a group who understand the dementia disease process. No matter what day of the week or time their management has always answered any questions and treated my mom like she was a member of their family.

Read all reviews

Bella Vista Memory Care

Bella Vista Memory Care in Fresno, CA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Memory Care


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Reviews

for Bella Vista Memory Care

28 reviewsWrite a review
Overall Experience
4.4
Cleanliness
4.5
Friendliness
4.6
Care Services
4.4
Activities
4.5
Value for Cost
4.4

A Place for Mom has scored Bella Vista Memory Care with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Bella Vista Memory Care has 28 reviews with an average "overall experience" of 4.4 out of 5.

Filters

1-20 of 28 reviews

Last Updated: 11/15/18

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Katie

Memory Care

Family/friend

November 15, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

My mom's home

Bella Vista staff has heart like no other- they are lead by a group who understand the dementia disease process. No matter what day of the week or time their management has always answered any questions and treated my mom like she was a member of their family.

dirtbikemom1

Memory Care

Family/friend

November 14, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

understanding

I can't say enough about these angels- My family was in a very hard spot , we could not care for my mom. She would not allow anyone in her home to help. She refused showers, refused eating, refused participating. After two facilities were unable to help us Bella Vista did- they helped us understand the process- they worked with my mom and overcame many of the challenges that we encountered. Bella Vista gave my mom a voice and allowed her to be in charge of her life.

Anonymous

Memory Care

Family/friend

November 10, 2018

2.0 out of 5 stars
Verified Review
Cleanliness
2.5
Friendliness
3.5
Value for Cost
2.0
Care Services
2.0
Activities
4.0

Bad experience

I removed my mom after 3 1/2 weeks due to Edema and very bad UTI. Her room was locked all day, therefore not having access to her "depends" or Bible, babies etc. She was sleeping on the couch. Out of the 4 times I visited, she had wet clothing and no depends on 3 times. Upon removing her, she had a lens missing from her prescription glasses, half the clothing in her drawers were not hers. Obviously, she was not supervised 24/7.

Kelsy Richmound

Memory Care

Family/friend

August 30, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

They are real people

They are real people- this is a difficult journey for my family and I am thankful that we have the folks at Bella Vista to help my mom.

Anonymous

Memory Care

Toured community

August 25, 2018

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Cozy community - Perfect for more advance needs of memory care. The staff is kind, professional and above all patient. They know each resident by name and their likes. Truly a family atmosphere.

Anonymous

Memory Care

Toured community

July 19, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Very clean with a loving, engaged staff. Their philosophy of working with the residents’ issues instead of sedating is refreshing.

Kimberly

Memory Care

Family/friend

February 25, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

The know what their talking about

We have had a bumpy road with care for our grandfather until this point. We got a call from my grandpas previous community letting us know he didn’t fit the “mold” and we would need to find a new place to live. Thank god for a place for mom and Bella Vista for understanding my grandpa and making his life worthwhile. We are happy as a clam !

Anonymous

Memory Care

Toured community

September 21, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Overall Nice Community

I had a good tour of this community. The tour went well, and everyone was very nice. The community looked nice, and clean from what I was shown. The staff was helpful, and answered my questions. I did find another that met our needs better, but I had a good tour of this community.

Anonymous

Memory Care

Family/friend

July 27, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

My mom is having a rough time accepting that she can not go home and the staff is working with her to change that. I feel that she is safe at Bella Vista Memory Care. They did figure out that my mom had not been taking one of her meds correctly and they think it has caused some of her difficulty in adjusting. They are very good at staying in touch me and I can call any time should I have any questions. For the most part, the staff is friendly there was one nurse that my mom did not like on the night shift. They do have activities, I wish that they would offer the families a calendar or lay out of what activities are going on daily. It would help the family. They do take my mother to her doctor appointments which are nice. I would consider recommending Bella Vista Memory Care to my friends and family because it is safe.

Anonymous

Memory Care

Family/friend

September 27, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Happy

My mom is living at this community and I am satisfied with them. I am good to go and I thank A Place For Mom's generosity.

Mona

Memory Care

Family/friend

June 16, 2016

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

FANTASTIC

My father lived at Bella Vista for over 2 years. During his stay I could not have been happier with his care. My father could be difficult and hard to negotiate with but the staff are amazing and were able to love my father regardless of any personality flaws that developed during this horrible disease process. He passed away a couple of months ago while receiving hospice care. All the staff at bella vista were able to make the last couple days of his life peaceful and dignified. Based on another review that I've read, I find it hard to believe that this person is not just disgruntled for another reason. Bella Vista has been so help and accommodating and timely and I have no qualms with them. I even go back to visit the Administrator and her fantastic staff.

Kim Sanders

Memory Care

Family/friend

June 16, 2016

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Thankful

We have currently had our father at Bella Vista for nearly 4 months, I could not be happier. The staff truly cares about their residents and celebrate who they are regardless of the hurdles they are experiencing due to this horrible disease. Their Administrator personally came to see my father while he was in the hospital in the late evening hours during our time of need. They held our hand during each of step of this process and we have been thankful every day since.

dave

Memory Care

Family/friend

May 31, 2016

0.5 out of 5 stars
Verified Review
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Unethical!

BE CAREFUL in selecting this facility! They act all nice and friendly when you visit but after your loved one dies, they will not refund the unused portion of your payment. Additionally, if you leave their belongings in the room, they will continue to charge you. After a year of trying to get a prorated refund, we took it to small claims court where they agreed to pay in arbitration. It has been another 5 months and they have not paid or responded to our requests. Sleezy!

Kelley

Memory Care

Family/friend

May 11, 2016

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Thankful

I was so delighted that in my time of need, I was able to stumble into Bella Vista. While other facilities were more interested in selling their amenities; the girls at Bella Vista helped me understand what my mother truly needed and i am looking forward to moving her in next week and I couldn't ask for a more understanding group of people.

Anonymous

Memory Care

Toured community

May 5, 2016

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

toured bella vista and finally found a place that feels like home. everything was very clean and everyone so friendly.

Anonymous

Memory Care

Family/friend

March 16, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Dad is Doing Well

My father is doing very well here at Bella Vista Memory Care. The community is nice and very clean. The staff has been good and helpful to him. They offer activities daily for the residents and my mother has had one lunch meal with him and enjoyed the food. I would recommend this community it is very nice.

Anonymous

Memory Care

Toured community

February 2, 2016

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Review of Bella Vista Memory Care-Fresno,CA

Very nice, but too big and noisy for my father.

Anonymous

Memory Care

Toured community

February 2, 2016

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Review of Bella Vista Memory Care-Fresno,CA

Very very nice. Too big and noisy for my father who is used to quiet. He doesn’t like loud noises.

Alice Sample

Memory Care

Family/friend

January 14, 2016

4.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Bella Vista Memory Care is fantastic.

If you are looking fir a top rate facility for your lived one take a look at this one. If your loved one is a man, absolutely check it. The high percentage of men in this facility makes it very comfortable for all men. The staff is fantastic. They laugh and talk and tease their residents and make them feel at home. They incourage visitirs and you can call to check on your loved one anytime of the day or night. I am so happy that I found this beautiful place to take care of my husband.

Anonymous

Memory Care

Family/friend

November 12, 2015

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

It's been really great. We have been impressed with them.

It's been really great. We have been impressed with them. The food has been really good. The parking could be a little better, when it rains it's really difficult in the back parking lot.

Bella Vista Memory Care

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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