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Bickford of Champaign

1002 S Staley Rd, Champaign, IL 61822

For pricing & availability:
(866) 374-4058
8.5
Review score
27 reviews
Add review
8.5
Review score
27 reviews
  • 5 star
    47%
  • 4 star
    19%
  • 3 star
    19%
  • 2 star
    4%
  • 1 star
    11%
See all reviews
7.8
Review score
1242 reviews
55 facilities
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Bickford of Champaign
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Bickford of Champaign Community Exterior
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Anonymous

Resident/client

4.0 out of 5 stars

They are committed to their patients. I would definitely recommend this community to other families based on the experience so far.

Read all reviews

Bickford of Champaign

At Bickford, there's always something exciting happening in our senior living community. Picture your loved one relishing freshly-cooked meals, always assured of a friendly caregiver's presence, and a schedule overflowing with lively activities. We pride ourselves on our dedicated team, committed to ensuring your loved one thrives every day.

And with our esteemed HigherPath senior health model, they're in the safest hands possible. This proactive approach champions better care for better outcomes, not just waiting for something bad to happen. Not to mention, our resident contentment scores? They're a whopping double the industry's norm.

Get your loved one on the HigherPath

Many assisted living facilities seem similar. But Bickford’s nationally recognized senior health model is taking the road less traveled and championing a higher standard of senior care. An interdisciplinary care team will ensure your loved one is getting whatever proactive interventions they need to stay on a higher path.

On-site primary care
High-performing care network
Interdisciplinary care meetings
Integrated health records
Outcome-focused technology

Created to care for our family. Devoted to serving yours.

Bickford was founded in 1991 to care for our own mother. What started out as a family need has blossomed into our life’s work. We’re still family-owned and operated today.

Support in...

Senior living options offered

  • Assisted Living
  • Memory Care

Bickford of Champaign

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Bickford of Champaign

8.5 out of 10
Review Score27 reviewsWrite a review
Overall Experience
3.9
Cleanliness
3.9
Friendliness
4.2
Care Services
3.9
Staff
3.9
Meals & Dining
4.1
Activities
3.6
Value for Cost
4.0

A Place for Mom has scored Bickford of Champaign with 8.5 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Bickford of Champaign has 27 reviews with an average "overall experience" of 3.9 out of 5.

Filters

1-20 of 27 reviews

Last Updated: 7/16/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Resident/client

July 16, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Staff
5.0

They are committed to their patients. I would definitely recommend this community to other families based on the experience so far.

PH

Assisted Living

Family/friend

May 13, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

Review for Bickford of Champaign

Everyone on-site has always been attentive and helpful. They call anytime I need to be aware of something. More than a few times I came in to mom sitting at the table with the staff around cracking up at mom's stories.

Anonymous

Assisted Living

Family/friend

March 27, 2025

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
2.0
Staff
2.0
Meals & Dining
5.0

Fair

They are frequently understaffed. They need to adhere to the care plans that are set up at the time of entry.

Anonymous

Memory Care

Family/friend

November 4, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Caring Staff

Facilities all have ups and downs with staff. My main concern is with cleanliness of the floor within my mom's apt. Rest of common areas are great. I've shared my concern with them. No matter what time of day or day of the week staff has always been responsive. They are friendly and caring!

Anonymous

Memory Care

Family/friend

October 21, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
2.0
Care Services
2.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Bickford review

They said she could have her dog and they would help her take care of it. The dog wasn't even there a week and they called and said the dog had to go.

Anonymous

Assisted Living

Family/friend

April 9, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Bickford of Champaign

I would tell a friend that, you need to go there every 2 - 3 days to make sure they are taking good care of your spouse or loved one.

Kathy

Assisted Living

Family/friend

March 4, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
4.0
Meals & Dining
5.0

Recommended

The staff were friendly and encouraging and so supportive. My brother (the resident) entered The Bickford on hospice because of failure to thrive and within three months he was well enough to be taken off hospice. We had very little difficulty getting in contact with the staff, and they contacted me appropriately. I would strongly recommend this facility.

Anonymous

Memory Care

Family/friend

December 13, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

our families experience

The friendliness of the staff gets a 5+. Mom is always happy... what more could you want! We love the Positive staff interaction and we would absolutely recommend this community to other families based on the experience we have had so far.

Johanna

Assisted Living

Family/friend

November 16, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Review for Bickford of Champaign

Smaller facility, meals are all made from scratch, good portions, and good. A few hiccups after moving in and medication management. Didn't have all the medications, medication distribution was missed a couple times, morning meds not given until lunch. This has improved was previously an issue. The primary reason we picked this place was the cost. Right now my mom is at $[removed]/month. She has her own studio apartment, 3 meals a day, medication management, 2 fully assisted showers a week, and housekeeping once a week.

Kathy

Assisted Living

Family/friend

April 26, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
3.0

Good things could be even better

When call buttons are pushed for help, the response time is short. It comes within 1-3 minutes. The staff members are usually pleasant and helpful and responsive, but, as primary family members, we've experienced they do not contact us or give us feedback unless we ask for it. It would be good to know that the facility knows what's going on with our family member by contacting us or having a periodic "care" conference. The food quality varies, from reports, but has a good variety. The housekeeping is average to better than the average.

Cathy

Assisted Living

April 20, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Excellent place to live

Everyone was exceptionally nice and qualified to do their job. Went over and beyond to take care of mom. With 28 rooms in this section, was easy for residents to get around. Mom had a call button pendant for around her neck, if she needed anything. Very handy and I feel every care facility should offer one of these for each resident. I am so very thankful to everyone who made the last 2 months of my mother's life as good as it could be. They gave her dignity & made her laugh. They definitely made my life easier too--less worry and know she's actually being taken care of, unlike Illiini Heritage Nursing Home, where she was abused, neglected and molested. Mom was a resident about year and a half ago+. Many, many thanks to all of you who were there at that time.

Jill P

Assisted Living

Family/friend

April 6, 2021

1.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
3.0
Care Services
1.0
Staff
1.0

Avoid at all costs

We were never allowed inside. They called us at 6:39 in the morning to tell us our loved one had passed away. They didn't tell us until 10 hours later that they had found her face down on the floor. I wouldn't recommend anyone put a loved one in this place. Later on, I found out there were allegations about sexual misconduct of a male employee involving residents. I feel like this place should have been shut down long ago.

anonymous

Assisted Living

Family/friend

March 3, 2021

4.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Highly recommend

We chose Bickford of Champaign because the staff members had been here for a long time and they were very caring in their philosophy. They truly care about him and that is evident. They have been good with communication. I would tell others that even though the transition is difficult, the end result is wonderful after your loved one becomes more acclimated. The things we had hoped to accomplish by moving him in here are coming to be and it is really wonderful to see. I would recommend to other families who are looking.

anonymous

Assisted Living

Family/friend

January 25, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Staff
5.0

Good experience

We chose Bickford of Champaign because when we went to tour this was his favorite place. The room sizes here seemed to be good. Overall, I have not been able to be here a whole lot because of the pandemic, but I would recommend and already have.

Tammy Sieg

Memory Care

Family/friend

June 21, 2020

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
5.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0

Knowing what I know now, I would not recommend.

Anonymous

Memory Care

Family/friend

February 27, 2020

4.0 out of 5 stars
Cleanliness
3.5
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
3.5

Overall Bickford provides great service to my mom. They communicate well with the family, keeping us advised on mom's condition. There were a couple of communication issues when mom first moved in, but the staff has been very responsive and have resolved the issues. The activities they provide for my mom are appropriate for her condition and are much appreciated to keep her engaged. I appreciate seeing the schedule of activities and the meals planned daily online, since I live 3 hours away. I only wish there were cameras online so that I could look in on my mom, at least in the common areas. I have seen this available at pet day care facilities; it would be nice to be able to do so with my mom.

Sue Garton

Memory Care

Family/friend

December 17, 2018

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

thank you Bickford

We are so grateful to Bickford for the lovely care they provide for my mother. Attentive, friendly, pro-active. Thanks so much. She loves being around the folks there in that community and hanging out in the sitting room with everyone for activities.

Katie Sieg

Memory Care

Family/friend

January 28, 2018

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Smoke and mirrors

This place is smoke and mirrors. I would NEVER entrust someone I loved to them ever again. We did a surprise visit and were appalled. We pulled her out the next day without hesitation. My grams was being served coffee which she wasn’t allowed to have for health reasons and they knew that. Her socks hadn’t been changed in I don’t know how long they were heavy they were so full of dead skin. Her teeth hadn’t been brushed in again I don’t know how long but a mouth should never smell like that. Her depends were to small and no one notified us to change her size. Her legs were swollen from not being elevated enough. They were supposed to encourage her to walk and she was just left in a chair all the time. And to top it all off she had such a bad UTI you could smell it standing beside her. Her condition they allowed her to live in brought me to tears. We took her to a doctor the next day to confirm and clear up her horrible infection. If you DONT CARE at all about your loved one send them here. It “looks” nice and they put on smiles in front of you but they DO NOT take care of your loved ones. BE WARNED.

Anonymous

Memory Care

Family/friend

December 20, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

I was pleasantly surprised

We had a great experience at Bickford Cottage. My mom stayed for 12 days. She is 101 and they took great care of here. [Removed], the director is fantastic. I would rate it a +10 in all areas. I was especially impressed how quickly someone returned my inquiry on your website with a phone call. And then the girl that called me was so knowledgeable about where she thought my mom belonged. I had considered a nursing home for respite care but she thought my mom would do fine at Bickford Cottage and she was right. We met wonderful people there and it is only 5 minutes from my home. I plan to use it again in March.

Anonymous

Memory Care

Toured community

September 26, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Toured Bickford. Our family really loved this one. There was a discrepancy when they explained the price and what the actual cost was. We cannot afford the cost of this facility.

Bickford of Champaign

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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