About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2026 Assisted Living Winners
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Billings Highgate Senior Living

3980 Parkhill Dr, Billings, MT 59102

For more information about senior living options:
(866) 374-4058
1.0
Review score
8 reviews
Add review
1.0
Review score
8 reviews
  • 5 star
    37%
  • 4 star
    25%
  • 3 star
    25%
  • 2 star
    0%
  • 1 star
    13%
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Billings Highgate Senior Living
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street view of Billings Highgate Senior Living

Ann Conover

Family/friend

5.0 out of 5 stars

Wonderful Facility

Our mom has really enjoyed living at Highgate. The staff is friendly, caring, and efficient. The food is outstanding. There are many activities offered with a large variety to meet the varied interests of the residents. When we’ve had a concern, it was quickly addressed and remedied.

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Billings Highgate Senior Living

Billings Highgate Senior Living in Billings, MT is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living


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Reviews

for Billings Highgate Senior Living

1 out of 10
Review Score8 reviewsWrite a review
Overall Experience
3.6
Cleanliness
3.8
Friendliness
4.4
Care Services
3.9
Staff
2.0
Meals & Dining
1.0
Activities
3.9
Value for Cost
3.5

A Place for Mom has scored Billings Highgate Senior Living with 1 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Billings Highgate Senior Living has 8 reviews with an average "overall experience" of 3.6 out of 5.

Filters

1-8 of 8 reviews

Last Updated: 2/2/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Cher

Assisted Living

Family/friend

February 2, 2025

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
3.0
Value for Cost
1.0
Care Services
3.0
Activities
2.0
Staff
2.0
Meals & Dining
1.0

Unhappy

The room is not clean. Too little staff. Gets down to breakfast. Last table to be served. Cold food. Made a complaint at desk with remark about food. Police called on him. He is mentally stable. He had money stolen and no one called on him at that time. It does not do any good to complain to anyone there. For the price of almost $[fee removed] a month, he should be living like a king. I hope my complaint will not be taken out on my spouse.

Ann Conover

Assisted Living

Family/friend

July 31, 2019

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0

Wonderful Facility

Our mom has really enjoyed living at Highgate. The staff is friendly, caring, and efficient. The food is outstanding. There are many activities offered with a large variety to meet the varied interests of the residents. When we’ve had a concern, it was quickly addressed and remedied.

Sonya

Assisted Living

Family/friend

March 7, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Wonderful place to live!

Highgate Senior Living has exceeded my expectations. I love that the residents have their pets with them! I love the abundance of activities offered for entertainment! The dining hours works for everyone's individual wants and needs. The staff is always friendly and helpful. Well done!

Robert (Bob) Conover: Margaret's oldest son

Assisted Living

Family/friend

March 4, 2019

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Review of Margaret Conover Care

When Mom was moved to Highgate from Bella Terra, somehow her prescription schedule was not passed on to the ladies that hand out the prescriptions. I had to make the staff aware after she had a half day lasps in her medications. Mom is scheduled to get her clothes washed on Mondays but she has to often remind the caregiver to do so. Also, we thought that her weekly room cleaning included light dusting. Most times there is no dusting so Mom does it. The caretaker Mom has on most days, [name removed], does a great job looking after Mom and we especially appreciate her because she has spotted infections on Mom's legs that are taken care of quickly. [Name removed] does not help Mom on Mondays, someone else does so this other person misses laundry. The meals have been great, the activity person does great getting Mom involved, the dining room staff is excellent, the desk people are extremely helpful. Mom was supposed to have a care evaluation after one month and I do not know if that has happened. At least I have not been notified of the evaluation or its result.

Roxanne Lawver

Assisted Living

Family/friend

December 11, 2018

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
2.5
Activities
4.0

Alzheimer’s Cottage Side

We have had my Mom there with Alzheimer’s since 2015. They kept her on the regular side until she fell and broke her hip. They were very accommodating and great there. I have not been overly impressed about the overall care of my Mom since being moved to the cottage. Not sure if they are understaffed or the staff is struggling to deal with chaos in regards to dealing with patients who are memory deprived. I did talk about this and am closely watching to see if the changes that were promised happen. My sister lives in the same town, so she watches closely and shares with me. As guardian, and even more importantly, as a daughter, I am very involved in my mother’s care. Overall, they do a good job if you can afford the cost.

Greg Miller

Assisted Living

Family/friend

November 21, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Mom has been here for 8 years and feels safe and cared for by staff. The director was receptive to my feedback about a recent concern I had and we worked it out to my satisfaction.

Anonymous

Assisted Living

Family/friend

November 20, 2018

2.5 out of 5 stars
Cleanliness
2.5
Friendliness
4.0
Value for Cost
2.5
Care Services
2.5
Activities
2.5

Assisted Living: Assistance by the family

Cleanliness: Fair because of some hygiene issues. Handling things without taking off gloves after the bathroom. Value: Very expensive for inconsistent care Care Services: Very inconsistent. Some caregivers are excellent, and compassionate. Others are there because it is a job, not nurturing to our elderly. The training and follow through is not what it should be. Shadowing a few hours is not enough. Communication: This has and is an issue from staff to staff and staff to family. Activities: The activities are hit and miss. What is on the schedule is not what happens. It just looks good to the public who is reviewing the facility.

Anonymous

Assisted Living

Family/friend

November 15, 2018

3.5 out of 5 stars
Verified Review
Cleanliness
3.5
Friendliness
5.0
Value for Cost
3.5
Care Services
4.0
Activities
3.5

Highgate Senior Living-Billings review

This has been a great move for our parents. It is good that Dad can go to the dining room for meals and can interact with lots of different people. Housekeeping takes care of the cleaning, so he can relax. If either of them needs something, there is always someone available. Their doctor comes right here, so they do not have to get out for appointments. There are many services that come right here for their benefit. Thank you, Highgate Senior Living-Billings

Billings Highgate Senior Living

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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