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Breakwater at The Normandy

22701 Lake Road, Rocky River, OH 44116

For pricing & availability:
(866) 374-4058
8.5
Review score
23 reviews
Add review
8.5
Review score
23 reviews
  • 5 star
    70%
  • 4 star
    17%
  • 3 star
    4%
  • 2 star
    0%
  • 1 star
    9%
See all reviews
5.5
Review score
28 reviews
3 facilities
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Breakwater at The Normandy
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Breakwater at The Normandy
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Anonymous

Resident/client

5.0 out of 5 stars

Review for Breakwater at The Normandy

Facility is very clean, staff is amazing, food is delicious, so many things to do, places to go. The residents are thoughtful and friendly. [name removed] is amazing and very helpful.

Read all reviews

Breakwater at The Normandy

Class up your retirement with exciting and easy living near the beach at the Normandy’s Breakwater community, an assisted living and memory care community in the beautiful state of Ohio. We have a prime location for adventurous Ohioans, with Lake Erie only two blocks down the road, plus the popular vacation destination Put-In-Bay less than two hours away by car. We know how to create a lively atmosphere here, and we like to think of ourselves as a place where you can “live the good life” again and again. Built in 1969 and renovated to modern standards in 2016, our 30-acre community campus is complete with forested greenbelts, ponds, and pristine walking paths. We’ve kept the integrity of classic American Craftsman d

The Breakwater Apartments is a lively community on the campus of The Normandy Senior Living Campus. The Normandy campus has been an established, family-owned care community since 1967. The Breakwater Apartments were added in 2016 to reflect the independent and active atmosphere its residents requested.

The Breakwater Apartments are located in a Northeast Ohio suburb, just south of the Lake Erie shore. From its elegant modern decor to its amenities and events, the Breakwater is an ideal community to age...

Senior living options offered

  • Independent Living

Breakwater at The Normandy

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Breakwater at The Normandy

8.5 out of 10
Review Score23 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.3
Friendliness
4.2
Care Services
4.3
Staff
4.2
Meals & Dining
3.8
Activities
4.3
Value for Cost
4.2

A Place for Mom has scored Breakwater at The Normandy with 8.5 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Breakwater at The Normandy has 23 reviews with an average "overall experience" of 4.3 out of 5.

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1-20 of 23 reviews

Last Updated: 7/18/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Independent Living

Resident/client

July 18, 2025

5.0 out of 5 stars
Verified Review

Review for Breakwater at The Normandy

Facility is very clean, staff is amazing, food is delicious, so many things to do, places to go. The residents are thoughtful and friendly. [name removed] is amazing and very helpful.

Anonymous

Independent Living

Family/friend

May 8, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

our families experience, overall a nice community, would recommend

The value for cost gets a 5+. What we like the most about Breakwater at The Normandy is the sense of community, the facilities, the food and the location. Yes, we would recommend this community to other families based on the experience so far.

Anonymous

Independent Living

Resident/client

November 25, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Very poor experience & definitely DO NOT RECOMMEND!

I was only at Breakwater for 4 months, they basically evicted me cause I had to much stuff in my apartment & the cleaning lady could not clean! Even though it took them 4 months to set up the cleaning person, the only room still with boxes was the so called living/dining room since I was waiting on my son to put together the storage units. The place was really not for me they regulated when you were to get up & press a button daily, you got charged for drinks without notice with the meals that were delivered lukewarm or cold. It was no community nor welcoming place. I'm not real happy about losing [fee removed] dollars either! You need to be able to open the door to the garbage shoot (which if you have no strength in your hands is extremely difficult) even though that was the cleaning lady's job that she didn't do! Fix issues that arise such as black mold on the ceiling of my apartment which with COPD isn't great! Fix the lock on the door so the key works to open it! Being basically harassed the first week by so called greeters when you're trying to set things up & unpack. The carpets in the halls weren't exactly clean either!

Anonymous

Independent Living

Family/friend

May 10, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Do not recommend.

My sister has been at Normandy for 16 months or so. If I could give them a minus 0 in all those categories, I would. They treat the residents horrible. Terrible people run that place. I would not place my worst enemy in there. There should be a full investigation on what exactly goes on there

Amy P

Independent Living

Family/friend

May 7, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Exceeded expectations

Staff, residents, programs and food are all top notch. Ideal location. Exceeded our expectations There is not much need to spend a lot of time in one's apartment. The smaller units are the best bargain. And it's plenty of space. My brother and I visited 4 properties before making a decision. The Normandy was the top pick for both of us. We've been blown away. My dad absolutely loves it there.

Anonymous

Independent Living

Resident/client

March 4, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

My Experience

Management team is engaged, very visible and available to residents, goes out of their way to solicit/respond to feedback and concerns. Activities and "extras" are outstanding. Residents are lovely, smart people with interesting backgrounds and experience. It is a wonderful place for an active retirement that promotes a healthy mind and body.

Stephanie C

Independent Living

Family/friend

February 13, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Surpassed all expectations

We could not be more pleased! The experience so far has been amazing. The staff is friendly, professional and attentive. The food is outstanding. Every attention to detail. The cleanliness and sanitation is very well maintained. All the activities are thought out. My mom is loving it there and we feel extremely comfortable with her being there. Knowing she is well taken care of!

Brandy O

Independent Living

Family/friend

December 5, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Breakwater at The Normandy

My grandfather appreciates the entire staff, quality of food, affordability, and how well maintained the property it is. We picked this place because of the walking path in the forest, beautiful grounds, and our experience with [name removed] in the leasing office.

Anonymous

Independent Living

Family/friend

October 18, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Breakwater at The Normandy

I picked this community because of what they offer, and all that they included for a decent price.

Anonymous

Independent Living

Resident/client

May 3, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Life is good at the Normandy/Breakwater Independent Living

It's been a wonderful experience at Breakwater at The Normandy thus far. The staff is highly professional and very friendly. The residents are a great mix of mostly retired professional people with really interesting backgrounds and interests. The community is exceedingly welcoming and open to newcomers--very easy to fit in and find your own interests. Activities abound and are varied and high quality--from outings to the Cleveland Art Institute and local restaurants to in house classes, activities, lectures, and groups. The food is very good. The meals offer variety and many, many options and alternatives. The apartments are spacious and nicely renovated. The grounds are park like and impeccably landscaped and maintained. So -- all good!

JLM

Independent Living

Family/friend

March 3, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
2.0
Value for Cost
3.0
Care Services
3.0
Activities
5.0
Meals & Dining
2.0

The community of residents are fantastic. The high up staff are not in any hurry to assist residents or even respond to emails or calls for assistance. Food service people are nice, but the food is only tasty when the one certain cook in on duty. Maintenance is slow to fix anything or respond. My sister said staff regularly barge into her apartment without knocking. The upper staff are only considered about selling or collecting rent and otherwise the place is very nice. I don't think we would recommend this community living space primarily because of the way the residents are treated and the lack of response to concerns brought before the sales rep and comptroller.

Joe

Independent Living

Family/friend

February 8, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Activities
4.0
Staff
4.0
Meals & Dining
2.0

Nice Place to Live

The staff are friendly and easy to work with. The facility is bigger than most places I looked at, and it comes with cable and internet included. The apartment is big and very nice. My loved one hasn't had any problems with housekeeping. They have a really nice gym compared to other places I looked at. However, he does not like the food. But overall it's a nice place to live.

Terry

Independent Living

Toured community

October 19, 2022

5.0 out of 5 stars
Verified Review

My Tour Experience at Breakwater at The Normandy

This was a very nice community. It was too far from family though.

Anonymous

Independent Living

Family/friend

September 21, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Luxury living, senior-style

Breakwater at the Normandy is akin to many luxury hotels where I have stayed over the years. It is an absolutely gorgeous facility with great workers and everything you could need or want to do in one place. The trips, activities, entertainment and delicious food adds considerably to an already great place. That being said, luxury comes at a premium. The cost of the apartments is akin to apartments in some of the U.S.'s largest cities, and is very steep. But the quality of the experience makes the price make sense, esp. when you consider that heat and AC are included, there is weekly housekeeping service, laundry service if you want it, two meals a day included, and low-cost cable TV. The atmosphere is conducive to even introverts finding friends and activities.

Anonymous

Independent Living

Toured community

July 25, 2021

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

great location close to family; no entry fees; good selection of activities; 2 meals included in monthly dues

anonymous

Independent Living

Family/friend

March 2, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0
Meals & Dining
5.0

It is a wonderful place

We think it is a pretty good value for everything our loved one is getting. She likes that she is in a smaller place, and does not have to worry about maintaining her homey, fixing things or cleaning and cooking.

Irene Georgantas

Independent Living

Family/friend

November 14, 2018

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

The Normandy

My aunt has lived at the”Breakwater Apartments” now for seven months. The staff there is wonderful. Everyone is so friendly and accommodating. My aunt has a lovely apartment which she enjoys (at the age of 94.). The entire complex has been newly renovated. It was tastefully done and is very inviting. The dining room is quite nice and the food is delicious. There are many amenities, many activities. It is also conveniently located, easily accessible. I can’t say enough about “ The Normandy”. My aunt is very happy there and my family is pleased that her needs are met there.

Anonymous

Independent Living

Family/friend

October 28, 2015

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Nice, spacious facility

So far, we don't have any complaints. The facility is nice and spacious and the staff is so warm and kind. The food is good and the activities seem to be fun for the residents.

Anonymous

Independent Living

Family/friend

October 20, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

We really love it here

This is a really great retirement facility. There is a homey atmosphere when you walk in. The people who work here are so welcoming. They made what could have been an awkward experience a wonderful one. We really love it here!

Anonymous

Independent Living

Family/friend

July 12, 2015

4.5 out of 5 stars
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Excellent home for Mom

All of the places that A Place for Mom suggested were very good. The Normandy, however, is excellent. It offers a beautiful common area, a Japanese Garden, many different activities and a friendly, helpful staff.

Breakwater at The Normandy

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Map of the neighborhood around Breakwater at The Normandy

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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