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Brookdale Auburn

11550 Education Street, Auburn, CA 95602

For pricing & availability:
(866) 374-4058
7.5
Review score
42 reviews
Add review
7.5
Review score
42 reviews
  • 5 star
    40%
  • 4 star
    26%
  • 3 star
    10%
  • 2 star
    12%
  • 1 star
    12%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Auburn
SaveShare
Brookdale Auburn
9 photos2 floor plans
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Virginia D

Child of resident/client

4.0 out of 5 stars

Overall would recommend.

The staff administrative, maintenance, support and health are all very nice, helpful and supportive. If there was one thing I would change it would be more oversight on those with stage 2 dementia. Our fear is that our mom will get lost and forget where she is. She is not there yet.

Read all reviews

Brookdale Auburn

Find the amenities and services you need to live well, here at Brookdale Auburn. From custom memory care programming to homemade meals and around-the-clock security, your unique needs and requests can be met each day. Many residents find peace of mind knowing that staff is available 24 hours a day, seven days a week to be alerted to an emergency. An alert system is also in use to enhance the community’s overall security.

Here, residents with different cognitive levels and abilities can receive the precise care they need. Assistance with bathing, medication management, and other activities of daily living are provided as needed. Through the exclusive Clare Bridge memory care program, residents are provided with a minimum of six enriching activities each day to boost social connection. Activities can include dancing, brain fitness programs, and more. Brookdale Auburn also features safe engagement areas to help residents preserve life skills. Some of these areas include gardening, kitchen work, handyman services, and other daily tasks. In addition to person-centered care and activities, residents receive assistance with transportation, housekeeping, laundry, home maintenance, and meal preparation. Seniors in memory care are provided with dementia-friendly menus composed of familiar, easy-to-manage selections. In the secure and attentive...

Senior living options offered

  • Assisted Living
  • Memory Care

Brookdale Auburn

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Auburn

7.5 out of 10
Review Score42 reviewsWrite a review
Overall Experience
3.6
Cleanliness
3.9
Friendliness
4.1
Care Services
3.9
Staff
3.8
Meals & Dining
4.2
Activities
4.0
Value for Cost
3.6

A Place for Mom has scored Brookdale Auburn with 7.5 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Brookdale Auburn has 42 reviews with an average "overall experience" of 3.6 out of 5.

Filters

1-20 of 42 reviews

Last Updated: 10/21/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

October 21, 2025

3.0 out of 5 stars
Verified Review

Review for Brookdale Auburn

The food is sub par. The staff is lovely. The activities seem fine. The room is nice. The price is high and raising on the 1st. The laundry service is sub par.

Virginia D

Assisted Living

Family/friend

March 19, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Overall would recommend.

The staff administrative, maintenance, support and health are all very nice, helpful and supportive. If there was one thing I would change it would be more oversight on those with stage 2 dementia. Our fear is that our mom will get lost and forget where she is. She is not there yet.

Anonymous

Assisted Living

Family/friend

February 1, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our families experience.

Staff helps out in all different areas, they rotate. Friendly, Attentive, good entertainment, room always clean. Food looks yummy! We would absolutely recommend this community to other families and great value for the price. My mom's room is lovely

Nancy

Assisted Living

Family/friend

July 20, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0

A Friendly and Supportive Staff

We rated the quality of care an overall 4 because she was on Hospice and kind of a special case. Housed in the main facility, needing more care than they were possibly equipped to give. There were no meals really taken, but when it comes to the activities the folks were very kind and spent a lot of time with Mom, and visiting and comforting her. Brookdale is a wonderful facility, and we only wish Mom had been able to enjoy it more.

annonymus

Assisted Living

Family/friend

November 4, 2022

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
5.0
Staff
1.0
Meals & Dining
5.0

Do not recommend

This place is an absolute joke and the management is even more disappointing, these people should be absolutely ashamed. Place is a complete circus and the head staff are not good people whatsoever!!!

Judith

Memory Care

Toured community

September 21, 2022

5.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour and we really liked everything about Brookdale and what we saw but at the time our loved one needed a place they just did not have availability.

anonymous

Assisted Living

Family/friend

September 14, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Beautiful place. Nice and clean and bright. Wonderful people.

Things have started out really well. The staff are very sweet and nice. We've had an overall great experience so far. The only issue has been communication. Their internal communications are a little off as far as medications I've had to be on top of it to make sure they start/stop them appropriately. And they don't call me to tell me things. I have to call them. I would recommend getting the services promised in writing and staying active on medications. But other than that, it's great. The food is amazing. The people are great. There are plenty of activities and things to do. I have just had to go through an adjustment regarding the communication I thought I would be receiving and remain proactive.

Nancy T

Assisted Living

Family/friend

September 6, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Staff
5.0

A home away from home

I'd highly recommend them. They're expensive, but it's a very friendly place and the residents are very happy from what we could tell. I'd highly recommend Brookdale Auburn.

Terry H

Memory Care

Family/friend

February 28, 2022

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
4.0
Value for Cost
2.0
Care Services
2.0
Activities
2.0
Staff
4.0
Meals & Dining
3.0

Short stay disappointed

I expected this community to watch my husbands skin care during baths. His legs swelled up and I waited for them to tell me for some time and they never said anything about it. I was surprised that nothing was ever mentioned so I removed him. I just feel like if I was not watching my loved one things may have gone bad.

John S

Assisted Living

Family/friend

May 5, 2021

2.0 out of 5 stars
Cleanliness
3.0
Friendliness
1.0
Value for Cost
1.0
Care Services
3.0
Activities
4.0
Staff
3.0
Meals & Dining
4.0

Upper management does is neglectful and condescending.

Although my experience there visiting a family member revealed that they have wonderful cuisine, fun activities for the residents , as well as they seemed to be pretty clean throughout the building, the med techs and upper management was very neglectful of the residents needs overall. Their requests could be heard throughout the hallways without a diligent rep once by staff who seemed to be ignoring them. The front desk’s secretary was rude and condescending when questions were asked of how the program worked and I personally observed that the care staff was not treated well and was not adequately supported by those whom were in charge. There was an activities coordinator that seemed to enjoy his job and was very loving to the residents though and it was pretty cool that pets are accepted there at the facility too.

anonymous

Assisted Living

Family/friend

April 19, 2021

3.5 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.5
Value for Cost
3.5
Care Services
3.5
Staff
3.5
Meals & Dining
4.5

I would recommend

We chose Brookdale AUburn because of the location, it is close to the hospital and close to family as well. They did a great job with the on-boarding process and made things easy. I think they do really good with communication with everything going on. I would recommend them to others looking.

Lee E.

Assisted Living

Family/friend

January 14, 2021

2.0 out of 5 stars
Cleanliness
3.0
Friendliness
2.0
Value for Cost
2.0
Care Services
3.0
Activities
2.0
Staff
1.0
Meals & Dining
3.0

Not great during COVID

Brookdale Auburn staff don't take COVID safety measures as seriously as we would like and are largely unresponsive to questions about their operations. We have witnessed one staff member in particular NEVER wearing a mask(???), despite multiple cases of COVID among staff and residents. It is disappointing and terrifying to say the least. This being said, we think highly of the caregivers who work directly with residents and think they are amazing. This review is for administrators and the Executive Director who feel that they can approach health and safety protocols in a lackadaisical manner, putting our loved ones at heightened risk. If you are looking for a facility for your loved one during this pandemic LOOK SOMEWHERE ELSE.

Del

Memory Care

Family/friend

November 9, 2020

4.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.5
Activities
4.5

Overall a great community!

Brookdale Auburn is nice and clean, the rooms are nice and big for the residents. Everyone was very friendly and very informative when i first came to check it out. We would definitely recommend this community to a family or friend.

Anonymous

Memory Care

Family/friend

July 8, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

A Nice Place

Brookdale Auburn is a good place. The food was very good. The room sizes and layout of the community was good. They have an outdoor space for residents to use. The staff was always very helpful. We were happy with the experience.

ANONYMOUS

Memory Care

Family/friend

September 17, 2019

1.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
0.5
Care Services
0.5
Activities
3.0

DO NOT RECOMMEND

We were greeted warmly when looking for a place for my elderly parent, but what we learned the hard way is the management of this facility told us everything we wanted to hear to get us in, and stay in, but the care was terrible. Phone calls were never returned even though they were promised. Food was more cold than hot. The staff was generally pretty good, but there appears to be a theft issue either with staff or other residents. After a few bad experiences we quickly removed our elderly parent and moved to a different place where things have been MUCH better, MUCH cheaper, with wonderful communication from staff.

Anonymous

Memory Care

Toured community

July 19, 2019

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

I felt Brookdale is a friendly and welcoming place. They are in the midst of a major face lift with new paint scheme and carpets though out common areas. It’s has very home feel to it, not overly fancy. There are many activities every day, in fact, they were having a Hawaiian luau that day. The floor plans were a little on the small side and kitchens don’t have a stove. Rent a bit high starting at $3,595 plus $2,000 initial fee. Has age in place services available. The food menu looks like there are many choices each day and always changing.

Debbie Ohlmann

Memory Care

Family/friend

February 18, 2019

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Brookdale Auburn

Wonderful (staff/family)

Happier son

Memory Care

Family/friend

January 28, 2019

1.5 out of 5 stars
Cleanliness
1.5
Friendliness
1.5
Value for Cost
1.5
Care Services
1.5
Activities
1.5

Son of past residents

This facility has drastically fallen in level of care, cleanliness, and value. Moved our parents out recently to a newer facility with the correct number of caregivers and staff. The food at Brookdale was mostly canned or frozen. The new facility provides food that is a 5 star in comparison. Cooked to order, not sitting in steam tables. Get this, the new place cost less. That is the difference between corporate owned and family owned. The family owned just cares more for the residents.

Anonymous

Memory Care

Toured community

December 14, 2018

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

I loved this facility but the price was too high for our budget and my dad's diagnosis would require him to be in their memory care even though his dementia is not that severe yet.

Anonymous

Memory Care

Toured community

January 3, 2018

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

I toured this community

I went on a tour here and the staff was so nice and sweet. They answered all of my questions. It was a nice and clean place it just wasn't a good fit for mom. I would recommend families tour communities before making a decision.

Brookdale Auburn

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Map of the neighborhood around Brookdale Auburn

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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