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Brookdale Austintown

1420 South Canfield Niles Road, Austintown, OH 44515

For pricing & availability:
(866) 374-4058
8.6
Review score
38 reviews
Add review
8.6
Review score
38 reviews
  • 5 star
    69%
  • 4 star
    18%
  • 3 star
    3%
  • 2 star
    5%
  • 1 star
    5%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Austintown
SaveShare
Brookdale Austintown
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street view of Brookdale Austintown

Thomas S

Spouse or partner of resident/client

4.0 out of 5 stars

Brookdale Staff

The regular staff , aides and nurses, do a great job but when the agency sends in people the care goes down. They don't do their job.

Read all reviews

Brookdale Austintown

Surrounded by a compassionate team of trained caregivers, residents at Brookdale Austintown can look forward to a well-rounded and tailored lifestyle. Individuals seeking memory care receive gentle guidance and support throughout their days here, in the forms of the Clare Bridge and Solace programs.

The Clare Bridge program was created more than 30 years ago and is an exclusive brand of dementia care. It provides residents with six structured activities each day and is designed to help them maintain their abilities and skills. It also features several engagement areas throughout the community for residents, including a safe place to garden, a woodworking station, a kitchen, and other task-related spaces. The Solace program provides an extra layer of enrichment by allowing additional time for grooming assistance, as well as activities with music and aromatherapy.

Residents and families can find peace of mind knowing staff is available 24 hours a day, seven days a week to be alerted to an emergency. A 24-hour security system, secured entrances and exits, and keypad entries have also been installed, to offer added protection. Staff members are available each day to assist with meal preparation, transportation, housekeeping, home maintenance, and other daily chores.

Community Services and Amenities

A...

Senior living options offered

  • Memory Care

Brookdale Austintown

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Austintown

8.6 out of 10
Review Score38 reviewsWrite a review
Overall Experience
4.4
Cleanliness
4.6
Friendliness
4.6
Care Services
4.4
Staff
4.5
Meals & Dining
4.3
Activities
4.4
Value for Cost
4.0

A Place for Mom has scored Brookdale Austintown with 8.6 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Brookdale Austintown has 38 reviews with an average "overall experience" of 4.4 out of 5.

Filters

1-20 of 38 reviews

Last Updated: 9/2/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Thomas S

Memory Care

Family/friend

September 2, 2025

4.0 out of 5 stars
Verified Review

Brookdale Staff

The regular staff , aides and nurses, do a great job but when the agency sends in people the care goes down. They don't do their job.

Anonymous

Memory Care

Family/friend

July 3, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Friendly Staff

In some ways [name removed] care exceeded what she recieves at home. Professional trained staff, curriculum, and accomodations geared toward dementia patients. Visitors are warmly welcomed and invited to stay if visiting over meal time. The sense of community and group activities are encouraged there. [name removed] also had an old friend residing there. The staff would keep them together for group activities. Even with all these benefits there's no place like home ,if you're able to stay there.

Mark P

Memory Care

Resident/client

January 13, 2025

1.0 out of 5 stars
Cleanliness
5.0
Friendliness
2.0
Value for Cost
1.0
Care Services
2.0
Activities
2.0
Staff
1.0
Meals & Dining
1.0

Don't put your loved one here!

My loved one was not safe here I cried everyday that she was here. She was mistreated by an employee but it didn't matter to the director because the employee was brought back and we had no choice but to leave. They will rob you blind and serve crap on a plate.

Anonymous

Memory Care

Family/friend

October 14, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Brookdale Austintown

I feel Brookdale is the very best Alzheimer's facility around.

Jim

Memory Care

Family/friend

July 26, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Brookdale Austintown

Great place. Lots of help(people). Quiet. I have recommended to a lot of people if they ever need that type of care. The community is excellent.

Anonymous

Memory Care

Family/friend

May 3, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Staff
5.0
Meals & Dining
4.0

would recommend

What our family likes the most about Brookdale Austintown is how all the staff members relate to the residents. Always respectful, sometimes joking always kind. We also like how we can come whenever we want, bring our pets and eat together in a separate area

Ryan

Memory Care

Family/friend

January 31, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0

Recommended

My father has been at Brookdale Austintown for more than a year. It is a small community of residents that make my father more than just a number. The staff is excellent at communicating special events, changes, and updates. Billing is straightforward. I very much feel that my father is well cared for. I would happily recommend this facility to others.

Mary M

Memory Care

Family/friend

October 27, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Brookdale has been a blessing in a very challenging time when we placed mom. They were very compassionate and understanding. I love the fact that I can talk to every staff member and they can relate info to me about my mom and how she is doing.

Janet

Memory Care

Family/friend

October 9, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Review for Brookdale Austintown

I've seen a lot of facilities. Brookdale surpassed all of them so far ahead that I have no idea who might have been in second place you couldn't see them. Think carefully about what is ahead for your family member. Brookdale does cost more no doubt about it. But is it worth it oh my goodness you could never ask for a better place.

Anonymous

Memory Care

Family/friend

July 24, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Staff
5.0
Meals & Dining
4.0

Positive experience

We cannot rate the activities because our loved one has not participate in them. However, what we like the most about the Brookdale Austintown community is the people that work there. The staff members are really great. I feel like they really get to know our loved one and so far have taken good care of her.

Karen S

Memory Care

Family/friend

June 19, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Nurses, aides, activity director, marketing manager

Our experience at Brookdale has been very good. All the staff are very kind, knowledgeable, caring, and always have time to answer our questions and keep us well informed how our family member is doing.

Mimi M

Memory Care

Family/friend

May 22, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful Place

From the moment we walked in this place we loved it. The staff is so kind and helpful. They real care about the patients. Highly recommend.

Carole W

Memory Care

Family/friend

May 9, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

very helpful

Staff was very helpful

David W

Memory Care

Family/friend

May 9, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very helpful

Very informative, helpful and friendly. Willing to answer and help with all our needs.

Peggy M

Memory Care

Family/friend

April 14, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

The best place around for dementia care

I think they do a great job dealing with the dementia and I think my father-in-law is in the best place for him. [name removed] was wonderful & full of information & help as we made the transition. They have been very welcoming to us as a family, which makes it really nice for visits. I love the food, even though my father in law says he can't always taste it very well. They have had some staff turnover which makes it hard for continuity of care, and we've had some issues around his bladder (first they were insisting he wear disposable underwear when he didn't need it, then when he did need it they were laundering it instead of disposing) & some issues with laundry not being done in a timely fashion (esp his sheets) but overall I feel like he's in a safe & caring atmosphere.

Mary

Memory Care

Family/friend

March 31, 2023

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Staff
5.0
Meals & Dining
4.0

The staff has been helpful to our familiy. Our uncle is often irratable, and uses bad language. We appreciate the patience shown to him. Meals could be seasoned more for his taste.

robin

Memory Care

Family/friend

March 31, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Niece

She is happy!! and that is due to kind, caring and respectfulness of the staff. Friendly staff, helpful answers, all questions with a smile and if they don't know the answer they get right back to you with the answer.

Anonymous

Memory Care

Family/friend

March 30, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Niece

Thankful that she is in a good place and she seems so much happier.

Bruce M

Memory Care

Family/friend

March 17, 2023

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Brookdale, A good place to be

A caring and compassionate community of people that actually care about you and your loved one. They strive to ensure your loved one's quality of life is the best it could possibly be.

Connie

Memory Care

Family/friend

March 13, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Positive Environment

The staff at Brookdale Austintown are very accommodating and positive...friendly...

Brookdale Austintown

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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