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Brookdale Avondale

4455 Merrimac Avenue, Jacksonville, FL 32210

For pricing & availability:
(866) 374-4058
9.6
Review score
47 reviews
Add review
9.6
Review score
47 reviews
  • 5 star
    75%
  • 4 star
    21%
  • 3 star
    4%
  • 2 star
    0%
  • 1 star
    0%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Avondale
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Brookdale Avondale
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Anonymous

Child of resident/client

5.0 out of 5 stars

Review for Brookdale Avondale

Brookdale Avondale staff are some of the kindest, most welcoming people I've ever met, especially in the medical field. [name removed], the Sales Rep was so kind and genuine from from the beginning and the same kind person every time I see him. They truly get it! That's not just some elderly person that needs a place to stay...she's my mama! My heart! [name removed], the Health and Wellness Director. From the day she met my mother and me for the evaluation, she was so kind and so gentle. You could tell from the start that her heart is in it and that she truly loves her residents. (I'm not quite sure when she eats or sleeps because she always seems to be there at Brookdale.) I know I must drive her crazy with calls and texts, but she never lets it show and that's comforting. [name removed], Executive Director, she's been so kind and helpful with question and paperwork that mama' long term care insurance requires. I was so confused trying to fill out the forms myself and when I reached out for assistance she didn't hesitate to sit right down and help me. That really means a lot to. And when mama was in the hospital she and [name removed] reached out to check on her. The facility is very nice, but the people that work there make it cozy and welcoming! I haven't met a staff member yet that wasn't kind and caring.

Read all reviews

Brookdale Avondale

Located in a quiet residential neighborhood in Jacksonville, Florida, you can find Brookdale Avondale conveniently close to many physician’s offices, banks, restaurants, and shopping centers. As a single-story building, residents are able to move a little bit easier around the community. However, assistance with mobility, as well as with activities of daily living like bathing, dressing, and grooming, are provided when they’re needed.

Here, each resident is provided with a comprehensive care package that includes an assessment and a detailed plan. Care plans are flexible and will be adjusted accordingly if needs change over time. Best of all, there are no surprise costs, and you will not pay for a service you don’t truly need. Residents and families can also find peace of mind knowing that trained team members are available 24 hours a day, seven days a week to be alerted to any emergencies. Keypad entries and a 24-hour security system have also been installed.

At Brookdale Avondale, residents can receive a higher level of care and the benefit of care coordination overseen by a registered nurse through the exclusive Brookdale HealthPlus program. The Brookdale Care Manager (RN) can serve as medical advocate for residents and assist with organizing care...

Senior living options offered

  • Assisted Living

Brookdale Avondale

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Avondale

9.6 out of 10
Review Score47 reviewsWrite a review
Overall Experience
4.7
Cleanliness
4.7
Friendliness
4.8
Care Services
4.6
Staff
4.9
Meals & Dining
4.3
Activities
4.4
Value for Cost
4.5

A Place for Mom has scored Brookdale Avondale with 9.6 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Brookdale Avondale has 47 reviews with an average "overall experience" of 4.7 out of 5.

Filters

1-20 of 47 reviews

Last Updated: 3/21/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

March 21, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Brookdale Avondale

Brookdale Avondale staff are some of the kindest, most welcoming people I've ever met, especially in the medical field. [name removed], the Sales Rep was so kind and genuine from from the beginning and the same kind person every time I see him. They truly get it! That's not just some elderly person that needs a place to stay...she's my mama! My heart! [name removed], the Health and Wellness Director. From the day she met my mother and me for the evaluation, she was so kind and so gentle. You could tell from the start that her heart is in it and that she truly loves her residents. (I'm not quite sure when she eats or sleeps because she always seems to be there at Brookdale.) I know I must drive her crazy with calls and texts, but she never lets it show and that's comforting. [name removed], Executive Director, she's been so kind and helpful with question and paperwork that mama' long term care insurance requires. I was so confused trying to fill out the forms myself and when I reached out for assistance she didn't hesitate to sit right down and help me. That really means a lot to. And when mama was in the hospital she and [name removed] reached out to check on her. The facility is very nice, but the people that work there make it cozy and welcoming! I haven't met a staff member yet that wasn't kind and caring.

Carol S

Assisted Living

Family/friend

November 12, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
2.0
Staff
4.0
Meals & Dining
3.0

Attentive, friendly staff

Very comfortable, friendly place. Staff are attentive and work to please. Food could be more catered to residents taste but they have worked hard to provide food he enjoys. A few more activities and off site visits could be provided. A very caring and safe facility.

Susan L

Assisted Living

Family/friend

September 3, 2024

5.0 out of 5 stars
Verified Review

Brookdale Avondale Review

My mom was there for a 2 week respite stay only. She has since passed away. I would highly recommend Brookdale Avondale to anyone who asks. Everyone was warm and welcoming and mom felt very comfortable there. I had no concerns with how she was treated.

JF

Assisted Living

Family/friend

August 12, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Brookdale Avondale

The community is very welcoming. The regular staff who have been there since mom moved in, know us all by name, so it feels very engaging. Like everywhere right now, there is increased staff turnover, luckily Mom does not have memory issues, thus she picks up names of new people quite quickly. However, she misses those who have left. We would definitely recommend Brookdale/Avondale on Merrimac to anyone who asked us.

Anonymous

Assisted Living

Family/friend

July 18, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
3.0

I would recommend. The staff and leadership of the specific location are overall wonderful and very loving.

Within just three months of moving my grandmother in, in 2022 they raised the initial price of [fee removed] to [fee removed], which I had to rally against with corporate as that felt quite unethical bringing us in and then fine print somewhere I missed allowing such an increase. They have raised the rate each year in a similar way and I've had to push back as she doesn't have any funds to support paying more. Her bill is now at [fee removed]. That is my only complaint- otherwise the leadership of this particular place is kind and the staff overall are very kind to my grandmother, although she complains about a lot of carbs and lack of fresh fruits and veggies in meals.

Carol W

Assisted Living

Family/friend

December 19, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very Helpful Staff

The staff at Brookdale Avondale are very helpful and responsive. They are also very professional. We are very happy that we were able to move my mother-in-law to Brookdale Avondale. The food is great too.

LD

Assisted Living

Family/friend

December 19, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Well Kept and Friendly

The facility is nice and well kept. The staff if very friendly and takes great care of my mom. She loves it here and enjoys the activities and food. She said, if she can't be in her own home that this is the next best thing.

Susan

Assisted Living

Family/friend

December 18, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Recommended

Brookdale Avondale was a wonderful place. All of the employees were friendly and very welcoming. I would recommend this facility to others.

Leslie N

Assisted Living

Family/friend

December 14, 2023

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

Very attentive to mom's needs

As the daughter of a resident, I feel this is a good facility for my mother. The director, LPN, and staff are very attentive to Mom's needs. She would enjoy more intellectual activities being offered.

Anonymous

Assisted Living

Family/friend

December 7, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0

A Warm and Caring Environment

I have been so happy with everything about Brookdale Avondale. I moved my mom from another assisted living facility down the street and wish we had come here first. Everthing is so warm and they care.

Jim S

Assisted Living

December 4, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Senior Living Community for a friend or family member

Most of us will have the difficult decision of finding a senior living community for a friend or family member. I visited several in the Jacksonville, FL area. Brookdale Avondale was by far in my opinion, the most attractive for the cost and amenities. The staff is very inviting from the management on down. When you visit a loved one, whether it's two times a week or 50 times, the atmosphere is always cordial. When you ring the bell at the secured front door whoever opens it always has a pleasant disposition. Location was another positive, the campus is surrounded by oak trees and manicured landscaping. Occasionally you'll get to see ducks and ducklings roaming around from the bedroom window. There's shopping less than 10 minutes from. the campus. with a large grocery store and several restaurants. I highly recommend Brookdale Avondale. I don't think you'll be disappointed..

WILLIAM CONRAD EUROM

Assisted Living

Toured community

November 28, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Very Pleasant Atmosphere and Staff

The facility is in a wonderful location, is well maintained, and very clean. It has a at home atmosphere. The staff, especially [name removed], were exceptionally helpful and informative. It was also far more affordable that I thought was possible.

Michelle H

Assisted Living

Toured community

November 26, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Brookdale Avondale tour

I recently had a tour with [name removed] and to say I was impressed is an understatement. In looking for assisted living for my parent, Avondale exceeded my expectations. The rooms, living areas, dining room and courtyard were cozy, clean, well kept and reasonably priced. The residents have plenty of activities and a lovely dining area.

Lisa J

Assisted Living

Family/friend

November 8, 2023

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Brookdale Avondale, life’s next adventure

When life took a turn towards less independence for my Aunt, we had to look for the next level of care available for her. Having been single all of her life and no children to assist with this task, we started looking on where she thought she would be happiest. On a recommendation from a resident at Brookdale Avondale, based on this residents services she received, we only had to look at one facility before she had found her place. No more worries about her getting 3 meals a day, light housekeeping to include personal laundry services, transportation to various locations nearby, helped seal this bid. There is always an adjustment during the “get to know everyone” process and individual needs for each resident. We feel it had gotten close. She is more at peace snd she always responds “I need to be here and I enjoy it” when asked. Thanks to the staff at Brookdale Avondale for welcoming her and making this life adventure a much smoother transition.

Ulla V

Assisted Living

Resident/client

November 3, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I nice place with nice people

The people at Brookdale Avondale take very good care of me. I will be 100 years old soon and while I am not sure how much longer I will be around, I know that the people here will take good care of me. I have traveled to many places in my life and seen many things. And I am glad that my children found this place for me. Even though I do not see well anymore, they keep me included in the activities. I get to call bingo and the other residents say that they enjoy it very much.

Claudia B

Assisted Living

Toured community

September 26, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Friendly and extremely helpful

The staff and residents very friendly and extremely helpful. I would recommend for family members needing a lot of assistance. We toured for my sister and everything was explained very well. The atmosphere was pleasant and relaxed

JF

Assisted Living

Family/friend

August 25, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A Place for Mom where she fits in

I would recommend it. We picked this community because it was close to our home & Mom liked it best out of the ones we toured. Always feel welcomed when we visit and mom has nothing but good things to say when we visit.

Naomi T

Assisted Living

Resident/client

December 15, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

My Brookdale Experience

I chose to be here so I could be around people. I do not like living alone. I made the best choice - for getting older so I would not have to make a quick drastic change in life.

Mrs. B

Assisted Living

Resident/client

December 15, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

I like the way the people here are very nice and attentive to us. they don't complain they just assist you and are very helpful. I haven't ever experienced anything like this. I really like living here. The cleaning staff is always good I like the way she mops up my floors and never complains

Bill E

Assisted Living

Resident/client

December 8, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

They really like me here

Brookdale Avondale has a wonderful atmosphere. The hot water is really good. I've lived in another community and the hot water was often not working. The staff is very friendly and makes me feel at home. When I came here I was not feeling well, but their nurses have helped me recover. The other residents have become close friends as well.

Brookdale Avondale

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Brookdale Avondale

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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