301 Executive Drive, Carmel, IN 46032
Anonymous
Child of resident/client
Grateful for Brookdale
As a family we were so grateful to find Brookdale where our sometimes difficult mom got the personalized and loving care she deserved even when that was not the easiest thing to do as her dementia progressed. Their communication and involvement with our family was amazing. We just wish we had found Brookdale in the first place rather than trying Assisted Living and then Memory Care with the less than desirable [facility name removed]!
Read all reviewsBrookdale Carmel
Welcome to Brookdale Carmel! We are proud to offer personalized memory care in a secure and homelike environment. Residents in the mid to late stages of dementia receive care through our award-winning Clare Bridge program. The Solace program also provides tailored support to those in the advanced stages. With purposeful programming, as well as staff available 24 hours a day, seven days a week to be alerted to any emergencies, you can find peace of mind here. At Brookdale Carmel, a helping hand is never far away.
Through our exclusive Personalized Service System we create customized care plans for each individual. This technology helps to ensure that you pay for the services you need, and not one penny more. If your care needs change along the way, our flexible and trained team can make the necessary adjustments. Our goal is to provide you with an array of engaging opportunities that promote sensory awareness while emphasizing your comfort. You’ll notice the community has an open-neighborhood concept that features a kitchenette, a common living space, and apartment suites that surround a common area of each neighborhood. During meal times, residents have access to healthy, dementia-friendly menu choices, which include familiar and easy-to-manage selections....
Brookdale Carmel
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
A Place for Mom has scored Brookdale Carmel with 9.1 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Brookdale Carmel has 55 reviews with an average "overall experience" of 4.2 out of 5.
Decy R
Memory CareFamily/friend
July 10, 2025
The facility is undergoing changes and short on staff. Some changes impact continuity of care. The cost of care is more expensive than most facilities. The facility is in need of updating. The only reason we have stayed is they are the only one that accepts Lewy body dementia and one of the few that is actually age in place. Many say they are but this is not true as we have found.
Lin B
Memory CareFamily/friend
June 20, 2025
Brookdale Carmel may have been good in the past, but it is no longer. With a few exceptions, my husband received substandard care. Some of the nurses in particular were careless with medicine and were defensive when challenged by family members. Vulnerable patients are on their own too much of the time with help too far away. The food is average; Few salads & a lot of canned fruit instead of fresh. Too little to drink. Small glass at a meal that was not refilled.
Anonymous
Memory CareFamily/friend
October 1, 2024
As a family we were so grateful to find Brookdale where our sometimes difficult mom got the personalized and loving care she deserved even when that was not the easiest thing to do as her dementia progressed. Their communication and involvement with our family was amazing. We just wish we had found Brookdale in the first place rather than trying Assisted Living and then Memory Care with the less than desirable [facility name removed]!
Mike S
Memory CareToured community
June 7, 2024
My mom has improved physically since she has been there so much hospice has told us they can’t take mom anymore because they say she has improved so much that she doesn’t need them. I can’t say enough good things about Brookdale, the staff make this place great.
Bill W.
Memory CareFamily/friend
June 1, 2024
Brookdale Carmel provides a caring environment for loved ones in need of Memory Care. Management and nursing staff are committed to tailoring support to the unique needs of individual residents. The facility offers a clean and safe environment. Food quality is definitely above industry standards.
Michael L
Memory CareResident/client
June 1, 2024
The people at Brookdale have been supportive, careing, willing to work with us and knowledgeable. Every step of the way they helped us through the changes and sorrows. There staff including the outside doctors have been top notch and very willing to go the extra mile. Can not say enough good things about them.
Steven D
Memory CareResident/client
May 31, 2024
This is the best place I've found to car for my wife who has lost her memory. It is memory care only and their dedication to this task is apparent in the everyday life of my resident life. The care givers are devoted to their task. It is a tribute to the management that the people they hire stay. This gives a long term stability that is not found a many other facilities.
Elise H
Memory CareFamily/friend
May 31, 2024
My mom has been really happy at Brookdale. She was in a different placement before where she spent all her time in her room and didn’t make friends. Brookdale’s neighborhood approach has led her to feel included. She has made 3 friends. She has a great relationship with the caregivers. I could not be more pleased.
Nancy G
Memory CareResident/client
May 25, 2024
My husband has been there since 2/29/24. He has received very good care there from many CNAs & nurses. The activities people, [name removed], [name removed] & [name removed], have been great with games & exercises that have kept the residents as fit as possible. They also fixed a piece of exercise equipment in the fitness room that was broken when we first arrived at Brookdale & they responded promptly to repair it. The receptionists, [name removed], [name removed], [name removed], [name removed], etc have all been great & caring & very understanding to allow my husband to wave goodbye to me when I left at night. The nurses were very diligent with their most difficult duties taking care of meds for so many patients. The cleaning people have great, positive attitudes & do an excellent job of cleaning even the back side of towel rods. The heads of nursing have kept in touch very well & the executive director also checked to make sure my husband’s needs were being met. The cooks were responsive to patient dislikes.
CK
Memory CareFamily/friend
May 23, 2024
Brookdale is a quality place for mom. They have taken good care of her. The staff is friendly and very helpful when asked. The place is overall clean but sometimes her room especially her bathroom could be better. The price is a little pricey but overall I am happy with our experience with Brookdale.
Jennifer
Memory CareFamily/friend
May 13, 2024
I like the "neighborhoods" of eight people that they have. Less overwhelming for people in memory care. They eat in their neighborhoods instead of having to go to a big dining room.People need to tour the places that they consider for their loved ones. Different people have different needs and what they think is important to them. I like that Brookdale has 24-hour nursing care available.
Anonymous
Memory CareFamily/friend
April 19, 2024
My loved one was previously a resident at Brookdale Carmel and it was a horrible experience. We moved him out of this facility. I would not recommend this facility to others.
Becky Drlik
Memory CareResident/client
April 18, 2024
We had to make a decision for our mother rather quickly. Our first attempt at a memory care facility, we very quickly learned it was not a great fit. Brookdale Carmel was recommended and we loved the layout and how welcoming the staff was when we visited. The community is set up in neighborhoods and the residents have access to the entire building so not confined to just a hallway. There are so many activities for the residents that are fitting for all levels of dementia/Alzheimers. From the very first day our mother was there she felt safe. She didn't have agitation or aggression any longer. They meet her where she is. If she wants to walk all day, they let her. They come to her and take her to activities. When we visit all know her name and hug her and make her feel loved and most importantly safe! Brookdale community was the ablsolute best decision for our mother! It's so heartwarming how they treat the residents as family!
Anonymous
Memory CareFamily/friend
April 8, 2024
Brookdale provides excellent care regarding Alzheimer & dementia specifically. Good transparency with staff and family on care requirement. I have shared the above with everyone.
Anonymous
Memory CareFamily/friend
April 8, 2024
Most of the CNA's do a great job of taking care of their residents. The biggest concern of mine is when the CNA's go on break they all go at the same time leaving residents unsupervised.
Anonymous
Memory CareFamily/friend
March 19, 2024
Brookdale has been kind to my mom.
Taylor
Memory CareFamily/friend
March 18, 2024
My overall experience has been great, the staff is always willing to help and answer any questions that I may have. I feel my mom is doing better at this community, last community was a bit challenging just not the right fit for her.
Ben Pitchkites
Memory CareFamily/friend
February 5, 2024
I moved my mother here and after only 3 weeks we decided it was not working out. We were specifically told that the assistants would be involving my mother in the scheduled activities. As it turns out they did not alert her to these activities even after I again was assured by the activities director that she would be alerted and asked to join. I personally sat in her room more that a few times where the activities were going on and no one came to get her. Moreover, on several occasions the activities were canceled. Bottom line in three weeks my mother was never brought into activities and basically all that she received was 3 meals a day for a pretty sizable monthly fee. They do the bare minimum there for a premium fee in excess of market assisted living fees. Some staff seem good but most are indifferent and un-caring. I was hopeful this would be a long term place for mom but had to move her to a better place after 3 weeks suffering a substantial penalty. NOT recommended!
Fran
Memory CareFamily/friend
February 4, 2024
Communication is sometimes lost especially during a shift change. CNA's need to do all there required tasks and remember what specifics are part of a residents needs. The nurses are doing a great job. They are very good at taking care of any issues I may have. Brookdale was a good choice- glad we are here.
Lynne W
Memory CareFamily/friend
January 31, 2024
Our loved one has been at Brookdale Carmel for over two years and we visit daily, so are well-aquainted with the facility. Obviously determining a community for someone with dementia is a major decision. It helps everyone involved that family and friends are VERY welcomed at Brookdale. There's a true sense of community. The design of the facility, with pods and small dining/social areas, is ideal for memory care. Staff are well-trained and patient with residents, even in challenging moments. ALL staff see resident well-being as their job. Brookdale Carmel is extremely clean and well-maintained, and activities for mental stimulation are appropriate, fun, and engaging.
Brookdale Carmel
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.