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Brookdale Conway

872 Singleton Ridge Road, Conway, SC 29526

For pricing & availability:
(866) 374-4058
8.5
Review score
39 reviews
Add review
8.5
Review score
39 reviews
  • 5 star
    56%
  • 4 star
    28%
  • 3 star
    8%
  • 2 star
    5%
  • 1 star
    3%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Conway
SaveShare
Brookdale Conway
10 photos3 floor plans
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Jack K

Child of resident/client

5.0 out of 5 stars

Great Care, good food selection, very cl3an

My 90 year old Mom was a resident there for 12 months. She was diagnosed with Lewy's Body dementia. In [date removed] and moved into Brookdale Conway in [date removed]. She absolutely loved her time there. All teammates working at Brookdale took the best care of mom and called me with any concern. The entire place is immaculate and the food choices changed daily. It was a family atmosphere with everyone involved and my mom was treated with so much dignity and respect even when the terrible disease got worse. I would recommend this facility to anyone the demands the best for their lived one.

Read all reviews

Brookdale Conway

Find a helping hand when you need it and enjoy an effortless retirement, at Brookdale Conway. Located in an upscale residential neighborhood near the edge of Waccamaw National Wildlife Refuge, residents here have access to compassionate care and exciting adventures.

If you need assistance with medication management, bathing, dressing, or other personal tasks, the staff will be there to support you every step of the way. Each and every service is tailored to fit your specific schedule and preferred lifestyle — you can have as much (or as little) help as you’d like. Assistance with meal preparation, home maintenance, trash removal, and transportation are also provided, to simplify your days. Rest assured, staff is available 24 hours a day, seven days a week to be alerted to any emergencies, and an alert system is in place throughout the community for residents' safety.

While your personal care, chores, and security are managed day to day, you can enjoy exploring the community around you. Relish the beauty of the enclosed manicured courtyard, which features comfortable seating, colorful flowers, and a scenic walking path. Or, simply retreat to the cozy rocking chairs on the community’s front porch after an eventful day of activities.

Community...

Senior living options offered

  • Assisted Living

Brookdale Conway

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Conway

8.5 out of 10
Review Score39 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.5
Friendliness
4.5
Care Services
4.4
Staff
4.4
Meals & Dining
4.3
Activities
4.3
Value for Cost
4.3

A Place for Mom has scored Brookdale Conway with 8.5 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Brookdale Conway has 39 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-20 of 39 reviews

Last Updated: 9/11/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Jack K

Assisted Living

Family/friend

September 11, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Great Care, good food selection, very cl3an

My 90 year old Mom was a resident there for 12 months. She was diagnosed with Lewy's Body dementia. In [date removed] and moved into Brookdale Conway in [date removed]. She absolutely loved her time there. All teammates working at Brookdale took the best care of mom and called me with any concern. The entire place is immaculate and the food choices changed daily. It was a family atmosphere with everyone involved and my mom was treated with so much dignity and respect even when the terrible disease got worse. I would recommend this facility to anyone the demands the best for their lived one.

Anonymous

Assisted Living

Family/friend

May 22, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Brookdale Conway

It's hard for me to judge as this was my experience with a nursing facility. I felt they kept adding costs as my mother continued to go downhill with what she could and couldn't do. The cost became quite a bit more than we planned. Also, I had hoped there would be a way for her to get medication's to help her mentally, but that never happened. They were never able to do that. I don't think they spent enough time with her trying to get her to eat or do anything get up and get around. When she first got there they had all these plans for her to give her physical therapy and get medication in her and none of that pan out. And yeah my mom I suppose was a difficult but I just thought more could've been done if I'm being honest.

Tanya

Assisted Living

Family/friend

December 3, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0
Care Services
2.0
Staff
1.0
Meals & Dining
2.0

Review for Brookdale Conway

I would not recommend this facility to anyone. Ever. We picked this community because of the location.

Betty B

Assisted Living

Family/friend

November 13, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very Impressed

Overall, I think the staff at Brookdale Conway is amazing. They were always so helpful and understanding.

Anonymous

Assisted Living

Family/friend

August 9, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Brookdale Conway review

What we like the most about Brookdale Conway is that they are very good too my mother, and I would recommend them to others.

Jack

Assisted Living

Family/friend

January 9, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Friendly and Helpful Staff to family and residents. Very informative.

What our family likes most about the Brookdale Conway community is the entire working staff. The staff team has been very helpful and friendly during our experience. Our loved ones is happy with the meals and dining as well as the activities.

BB

Assisted Living

Family/friend

December 8, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Brookdale Conway

Brookdale and the staff are very friendly. It's a bright and social environment. The staff was extremely helpful from Day 1. I would highly recommend to everyone. [names removed] are very informative and caring people. It has been a pleasure working with them.

Anonymous

Assisted Living

Toured community

March 16, 2023

2.0 out of 5 stars
Verified Review

My tour of Brookdale Conway

I toured Brookdale Conway and it was poor overall. The facility seemed very dark. Their one bedroom apartment was unbelievably small. Not a good option for my loved one.

Angel R

Assisted Living

Toured community

January 13, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Staff
5.0

Woody

Assisted Living

Family/friend

November 10, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Care Services
4.0
Staff
5.0
Meals & Dining
5.0

Highly Recommend

I had a friend recommend this community to me and I would also recommend the community to others. Whenever we have questions or concerns they staff always listens and shows that they care. When activities are going on, they always try to include my loved one.

Sharon

Assisted Living

Family/friend

October 25, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Amazing staff

We had a wonderful experience with Brookdale Conway. I was always bringing something for my husband that he needed from home and the maintenance person would meet me at the door and would carry it to his room for me. This happened in the first day and continued throughout his stay. They loaned us a tv when ours did not arrive (no charge) and were very kind to my husband. Every member of the staff has a good attitude towards the patient and never ceased to amaze us in helping us with whatever matter arose.

Wendy

Assisted Living

Family/friend

September 22, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

A happy place to be

We chose Brookdale Conway because they offered a 2 person assist which is what we needed at the time. The room sizes here are pretty good, my mom had a studio apartment and had plenty of room for her things. Overall it was a pretty good experience for our family.

Anonymous

Assisted Living

Family/friend

August 25, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
3.5
Friendliness
4.5
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
3.5

Satisfactory

The staff was very skilled. They seemed to be attentive, towards my loved one. Sometimes they were short staffed. I really liked the people. My loved one was not too crazy about the food but on a positive note, made new friends. I would definitely send them back if I had to, or even go there myself, if I had to.

anonymous

Assisted Living

Family/friend

August 11, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
2.0
Staff
4.0
Meals & Dining
5.0

anonymous

Assisted Living

Toured community

June 2, 2022

4.0 out of 5 stars
Verified Review

Tour experience

Brookdale Conway is a very nice facility. The reason we did not choose it was because of the size, it was very small and only had about 30 residents. We were looking for a larger facility with more residents so she could interact with people.

anonymous

Assisted Living

Family/friend

December 10, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.5
Care Services
4.0
Activities
5.0
Staff
4.0

A good place for mom

We chose Brookdale Conway because it is a smaller facility and did not feel institutional. They only have about 30-40 residents so it is much more of a personalized experience for your loved one. She has a studio apartment and it is a good size. Their staff are very well trained on dementia care. They really try to keep the residents very active. They have physical therapy on site and it is amazing, my mother in law absolutely loves it. Staff always call when they need something and have been great with communication. I would absolutely recommend them to others looking.

anonymous

Assisted Living

Family/friend

October 25, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
4.0

Great experience

We chose Brookdale Conway because after talking with the director, we felt like this would be the best place for him to be. The staff are very responsive to your needs and really do a great job. I would recommend to others looking.

Brenda

Assisted Living

Family/friend

September 2, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

I would recommend

We chose Brookdale Conways because it is close to my grandfathers significant other, so the location was good and it was also recommended to us. The room sizes at the facility are pretty standard to others we have seen. I know they try to work with the residents to get suggestions on the food, but my grandfather says the quality of the food is not always great. The administrator is very on top of things and is great with communication, they run a good ship. I would recommend to other families.

anonymous

Assisted Living

Family/friend

August 30, 2021

3.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.5
Care Services
3.0
Activities
5.0
Staff
3.0
Meals & Dining
4.0

Caring but understaffed

The staff here are knowledgeable and seem to really care but they are overstretched. They are understaffed, I never got a phone call back once in time that she was here which was very frustrating. The under-staffing was the biggest issue. I do really like the facility, but they do need more help. The meals were nutritional and balanced, but the snacks were junk food and you are unable to give your loved one your own healthy snacks. The residents who are here do seem to be happy.

anonymous

Assisted Living

Toured community

July 30, 2021

3.0 out of 5 stars
Verified Review

My Tour Experience

I was not impressed with what I saw at Brookdale Conway. The people I talked to on the tour were just okay.

Brookdale Conway

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Brookdale Conway

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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