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Brookdale Dogwood Creek

8199 Poplar Avenue, Germantown, TN 38138

For pricing & availability:
(866) 374-4058
8.4
Review score
59 reviews
Add review
8.4
Review score
59 reviews
  • 5 star
    41%
  • 4 star
    22%
  • 3 star
    27%
  • 2 star
    3%
  • 1 star
    7%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Dogwood Creek
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Brookdale Dogwood Creek community exterior
8 photos
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Anonymous

Child of resident/client

5.0 out of 5 stars

Review for Brookdale Dogwood Creek

They have an active community with neighbors checking on neighbors, lots of activities, a salon in the building, allow pets and the staff is amazing. Especially their cook who has appeared on the Cooking Channel multiple times and takes a sincere interest in people's dining regimens.

Read all reviews

Brookdale Dogwood Creek

Find the perfect blend of comfort and convenience when you choose to reside at Brookdale Dogwood Creek. Here, residents have access to assisted living services, memory care, and independent living, all under one roof. With multiple levels of personalized care on-site, it’s easier than ever to reside near your loved one who may have different care needs. In addition to individualized care, residents can look forward to assistance with housekeeping, meal preparation, and home maintenance.

Residents in the early, middle, or late stages of dementia can find support through Brookdale’s ability to provide tailored and dynamic care. The caregivers are trained to help with medication management as well as activities of daily living like bathing and grooming, and can coordinate services with outside health care providers, if needed.Is safety a concern? You can rest assured that staff is available 24 hours a day, seven days a week to be alerted to an emergency, and an alert system is used throughout the community, too.

When you live at Brookdale Dogwood Creek, staff members will work with you directly to meet your daily needs. Some luxurious, on-site amenities that residents can look forward to include an indoor saltwater pool, a fitness center, a...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

Brookdale Dogwood Creek

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Dogwood Creek

8.4 out of 10
Review Score59 reviewsWrite a review
Overall Experience
3.8
Cleanliness
4.0
Friendliness
4.0
Care Services
3.3
Staff
3.7
Meals & Dining
3.2
Activities
3.4
Value for Cost
3.5

A Place for Mom has scored Brookdale Dogwood Creek with 8.4 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Brookdale Dogwood Creek has 59 reviews with an average "overall experience" of 3.8 out of 5.

Filters

1-20 of 59 reviews

Last Updated: 10/23/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Hope

Assisted Living

Family/friend

October 23, 2025

3.0 out of 5 stars
Verified Review

Brookdale is not clean. If you need assistance, you have to hire your own. Only if you are practically independent is it a reasonable option without extra help. The staff is not accommodating. They are over worked and short staffed too often to be able to provide the care and assistance they put in the plan. There's a disconnect between the administration and the people in the rooms that is insurmountable. Too many staff directly involved with residents resent their work. The food is spotty at best. They often don't honor requests for menu selections, times, dietary guidelines, cutting food or special utensils. Mostly as a result of understaffing. What you CAN do there, is hire your own help and have hospice come in and stay in the apartment until your loved one passes. It's managing expectations. Families should not go in thinking the facility and staff can do it all. I'm so thankful we had the resources to hire private care at Brookdale.

Anonymous

Independent Living

Family/friend

August 8, 2025

5.0 out of 5 stars
Verified Review

Review for Brookdale Dogwood Creek

They have an active community with neighbors checking on neighbors, lots of activities, a salon in the building, allow pets and the staff is amazing. Especially their cook who has appeared on the Cooking Channel multiple times and takes a sincere interest in people's dining regimens.

Rose

Assisted Living

Family/friend

July 10, 2025

4.0 out of 5 stars
Verified Review

Satisfactory

Great location to close by stores, grocery, restaurants. Daily activities. Covered parking. Good security. Call systems in each room. Grounds are well maintained year round. My advice, check at least 3 options in facilities before you decide, my experience has been that the biggest factor ultimately is any move in incentive is a plus.

Chris in TN

Memory Care

Family/friend

May 17, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Best Memory Care Unit

I was the caregiver for both of my parents who had complicated medical histories. They lived in two different facilities (with Dad in another memory care unit) before Mom moved into Brookdale Dogwood Creek. I can honestly say this was the best choice I ever made. She started in their assisted living facility. After a 12-day hospital stay, we realized she needed to move into the memory care unit. This is the best memory care unit in town. I would come by for visits at different times of day due to my changing work schedule. The memory care unit always had a welcoming and upbeat feel no matter how challenging the needs of the patients were. The staff members truly took care of the residents. The administrators were available to talk whenever I had questions. Mom's condition kept changing so rapidly, so I needed time and assistance to try to get a good diagnosis on her health. The administrators were patient as I worked with her medical team to put a good care plan in place for her.

Anonymous

Independent Living

Family/friend

April 28, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

friendly staff

The staff is great. Very friendly and helpful. My mom likes all the food options. And Brookdale had a good selection of floor plans to choose from. Yes, I would recommend this community to other families based on the experience we have had so far.

Anonymous

Memory Care

Family/friend

December 16, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Do not recommend

Food not good. Value for the money is too much. It is not very clean. The price was lower which was why we chose this facility, but now they have jumped too much. I have called two days asking for the Area Director and she does not call back. Too expensive for the quality of care. Food terrible. The assisted living residence have great quality of food but the residence in the memory care are in the basement and not treated the same. You can visit this place and you can see for yourself. They have a meal schedule with the items to choose from in the assisted living folks but the memory care folks get no schedule to select from and it is terrible. Two different floors with different treatment. I understand memory care is different but the one I am concerned about only needs help with shower because they are afraid she might fall. Memory care folks should have the opportunity to good food just like the folks upstairs. As of now I would not recommend them to others.

Anonymous

Memory Care

Family/friend

September 16, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

A nice community with room for improvement

The best thing about Brookdale is the location. The business office needs better organization and at the moment we would not recommend Brookdale Dogwood Creek to other families.

Rose P

Independent Living

Resident/client

September 12, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Period of Adjustment

Our first experience in this type of setting, independent living. The apartment is spacious and comfortable, quiet. The building is well decorated and comfortable with lots of seating in common areas. Courtyard is enclosed and well-maintained. Dining can be a challenge at times, for staff trying to provide top service as well as Residents with high expectations. Administrative staff are visible daily in the facility, friendly. Best senerio would be keeping your family member who is providing support available and involved for the transition. Rehab services are available on site and the Team is very efficient with their services in their clinic area. There is also a Physician available who makes home visits in the facility weekly , with a background in Geriatrics.

Anonymous

Independent Living

Family/friend

June 20, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Advocate for your loved one

Management is awesome. At the caregiver stage, not so much. There is a lot of turnover. Have had multiple issues, particularly with 3rd shift. Problems are promptly addressed when brought to management attention, but I feel I should not be the watchdog. I feel for those residents needing advanced care that do not have an advocate.

Sandra

Assisted Living

Family/friend

December 12, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Overall pleased and would recommend.

I live out of state, but my sister and brother both live in Memphis and visit our mom frequently. There have been several issues that have come up, but they have now been resolved. I am pleased that my mom has gained weight and talks much clearer when I am on the phone with her.

Anonymous

Memory Care

Family/friend

August 29, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
2.0
Care Services
2.0
Activities
3.0
Staff
3.0
Meals & Dining
1.0

Brookdale Dogwood Creek review

When my Mother first moved in things were fine. Within a few months she had many items stolen. The quality of the food was awful. Served cold most of the time. The residents wouldn't eat much. The assistants were rude and talked to the residents rudely. My mother was in the memory care. I actually found her laying on her bed with no sheets or a blanket. She was freezing. I witnessed her asking for water and was turned down. I moved her immediately

ES

Independent Living

Family/friend

June 28, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
2.0

Ask lots of questions. Get fine points in writing. Ask for a deal. Staff shortages are really killing the quality of service in my opinion. That may be an issue nationally as well as locally. Our dining room experience has been subpar and a disappointment since moving in. The facility is at the age where things like carpeting and painting need to be updated. The common areas especially are worn and it has been a struggle to get corporate to make these improvements. The staff is very wonderful though and I know my mom is safe and well cared for when I can't be there.

Laura

Memory Care

Family/friend

May 19, 2023

1.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
2.0
Meals & Dining
1.0

I would not recommend Brookdale Dogwood Creek

My mother was a resident at Brookdale for 10 days in [date removed]. We left because of their incompetent care. They two were understaffed. The management was unresponsive to my requests to address the situation. Although they had fancy marketing materials, the actual care they provided was horrible. The facility was nice did not smell and was well maintained. They were understaffed unprofessional and leadership was unresponsive.

Anonymous

Memory Care

Family/friend

May 2, 2023

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Think Twice

My loved one was a resident at Brookdale Dogwood Creek. Our experience at this facility was not a good one. They are not the best place for Memory Care. I would not recommend this facility to family and friends.

John

Assisted Living

Family/friend

April 13, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
4.0
Meals & Dining
3.0

Review for Brookdale Dogwood Creek

I am overall pleased with minor disappointments. Communication has been good. Good care: yes considering how difficult Mom can be. I would recommend this community to other families.

anonymous

Memory Care

Toured community

October 10, 2022

4.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour and it was a very nice tour experience, they staff were very friendly and it that would of been the only community choice we would of had no problem moving our loved one in

Meredith J

Memory Care

Toured community

June 6, 2022

5.0 out of 5 stars
Verified Review

Tour of Brookdale

I toured Brookdale Dogwood Creek and it was a beautiful facility. The rooms were spacious, the staff seemed friendly, and the community was very clean. They had more activities than other communities. We ultimately chose another community because my mother-in-law didn't qualify for Brookdale after her assessment. The level of care she needed was too far advanced for what they had to offer.

anonymous

Assisted Living

Toured community

March 25, 2022

5.0 out of 5 stars
Verified Review

Community Tour

We had a very nice tour at Brookdale Dogwood Creek, but it was very expensive. And they also had a one-time initial fee to move in that was extremely expensive.

anonymous

Independent Living

Toured community

February 15, 2022

3.0 out of 5 stars
Verified Review

My tour review

I felt like the community was too strict. Just not what I was looking for for my loved one. I needed a more open community for my loved one.

Anonymous

Memory Care

Family/friend

February 9, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

They Need to Give More Bang for Their Buck

My loved one was at another community and received better care at the previous care community. I wish they did more activities for the memory care residents. I was told by the representative in the beginning that my loved one would be able to have therapy in the pool and this hasn't happened.

Brookdale Dogwood Creek

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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