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HarborChase of Cordova

1600 Appling Rd, Cordova, TN 38016

For pricing & availability:
(866) 374-4058
9.3
Review score
63 reviews
Add review
9.3
Review score
63 reviews
  • 5 star
    66%
  • 4 star
    16%
  • 3 star
    2%
  • 2 star
    10%
  • 1 star
    6%
See all reviews
8.7
Review score
1009 reviews
28 facilities
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Best of 2026 Senior Living Award
HarborChase of Cordova
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HarborChase of Cordova community exterior
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street view of HarborChase of Cordova

Anonymous

Child of resident/client

4.0 out of 5 stars

Review for StoryPoint Cordova

There have been many management and staff changes during the time my mother has been there. If they could bring more stability, it would make a big improvement. Short staffing has affected several areas—including the kitchen, housekeeping, and activities—leading to a lack of continuity. That said, it is a lovely place. Currently, there seems to be some unhappiness with the kitchen and menu, but I’m hopeful the new director can make improvements for both the residents and the staff. I want to emphasize that I’ve never had a bad experience with anyone there. The staff are kind and caring. However, seniors become attached to their nurses, caregivers, or even the person at the front desk, and frequent changes can be unsettling. Each transition takes time before things feel back on track. Even with these challenges, I would absolutely recommend this community—and I also recommend A Place for Mom. In fact, I already have. The morning I first received a call from your representative, I was sitting at my desk in tears, not knowing what to do. And then the phone rang—it felt almost like an angel reaching out. I can’t remember her name for certain, but I think it may have been [name removed]. She was incredibly helpful, kind, and professional. She guided me in so many ways and truly helped me hold on to my sanity and health that week.

Read all reviews

HarborChase of Cordova

Situated in a charming town just outside of Memphis, located near Shelby Farms Park, is HarborChase of Cordova. This picturesque community features spacious interiors complete with comfortable furnishings and large windows for natural light. HarborChase of Cordova offers independent living, assisted living, and memory care services that are tailored to each resident’s individual needs, and highly skilled team members are available 24 hours a day to provide residents with an ideal balance of care and support. The culinary team prepares delicious dining options made with fresh and local ingredients, which can be enjoyed in the tastefully furnished dining room.

In addition to exceptional care, this community offers premier amenities and an evolving calendar of events and activities. Residents can socialize with others in the stunning courtyard, practice their short game on the putting greens, or take a dip in the heated, indoor pool.

The community also offers world-class memory care at The Cove. Here, residents receive highly-focused, personalized care that is tailored to their unique needs. Team members are specially trained in the latest therapies and strategies to care for those with memory loss, helping them live the best day every day.

State Classification

HarborChase of Cordova is an assisted care living facility...

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2026 award winners

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

HarborChase of Cordova

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for HarborChase of Cordova

9.3 out of 10
Review Score63 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.6
Friendliness
4.5
Care Services
4.2
Staff
4.3
Meals & Dining
4.4
Activities
4.4
Value for Cost
4.0

A Place for Mom has scored HarborChase of Cordova with 9.3 out of 10 using our proprietary review score based on 32 reviews in the last 2 years. Over all time, HarborChase of Cordova has 63 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-20 of 63 reviews

Last Updated: 10/22/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

October 22, 2025

2.0 out of 5 stars
Verified Review

Promises made but not kept

Due to being short handed, many of the activities planned can't be completed. The facility is a beautiful place and makes a great first impression; I was just disappointed that promises made to get someone to move in, wasn't true. The person in charge of the memory care unit is very nice, I have no complaints with her. However, the staff is another issue. They are forever short staffed; an issue I specifically asked about prior to moving in.

Anonymous

Assisted Living

Family/friend

October 3, 2025

4.0 out of 5 stars
Verified Review

Review for StoryPoint Cordova

There have been many management and staff changes during the time my mother has been there. If they could bring more stability, it would make a big improvement. Short staffing has affected several areas—including the kitchen, housekeeping, and activities—leading to a lack of continuity. That said, it is a lovely place. Currently, there seems to be some unhappiness with the kitchen and menu, but I’m hopeful the new director can make improvements for both the residents and the staff. I want to emphasize that I’ve never had a bad experience with anyone there. The staff are kind and caring. However, seniors become attached to their nurses, caregivers, or even the person at the front desk, and frequent changes can be unsettling. Each transition takes time before things feel back on track. Even with these challenges, I would absolutely recommend this community—and I also recommend A Place for Mom. In fact, I already have. The morning I first received a call from your representative, I was sitting at my desk in tears, not knowing what to do. And then the phone rang—it felt almost like an angel reaching out. I can’t remember her name for certain, but I think it may have been [name removed]. She was incredibly helpful, kind, and professional. She guided me in so many ways and truly helped me hold on to my sanity and health that week.

Sue

Assisted Living

Family/friend

July 16, 2025

5.0 out of 5 stars
Verified Review

Story Point Cordova is a place for everyone, thanks to A Place For Mom

This facility is like a large, spacious, bright hotel!! The staff are awesome: nurses and caregivers on hand 24 hours a day. Residents are treated to day trips, painting classes, live music, everything you can imaging. There no sitting around waiting to die!! Emery room is bright with sunlight and the meals are hotel quality. I'm am over the moon happy that my husband is in such a wonderful place AND he's very happy there. I've told everyone I know how much I appreciate A Place For Mom

Anonymous

Assisted Living

Family/friend

June 25, 2025

2.0 out of 5 stars
Verified Review

Review for StoryPoint Cordova

Huge turnover in staff. Not a good sign!! You are only as good as your people. When you have good people you take care of them, because they take of you!! If you are really concerned, find out why the big turnover in employees.

Lee

Assisted Living

Family/friend

May 30, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very Pleasant Community

Nice building with friendly, smiling faces. The pool and gym are nice additions to an already beautiful community. My favorite place is the area with the pinball machines. The games are nice touches to the lounge areas and allows my kids to hang and enjoy fun time with the grands.

Mari

Assisted Living

May 30, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

New Improvements

StoryPoint Cordova is a very beautiful community with nice amenities and very pleasant staff. I am always greeted with a smile and offered the utmost hospitality. Their efforts mean the most and we truly appreciate the care.

Ryan N

Assisted Living

Family/friend

May 22, 2025

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Staff
1.0
Meals & Dining
2.0

BEWARE! Drastically understaffed

BEWARE!! My family and I visited StoryPoint about a month ago with my grandmother, and decided this would be the place for her. Long story short, the facility, which already met her, decided she needed almost more than double the amount of care to the tune of about $[removed] more than what was previously discussed day of move in. There were outstanding circumstances here, however all paperwork was sent to Storypoint 4-5 days in advance of the move. This was all sprung on us, after a 4 hour drive to the facility with movers in tow. After waiting in the "hospitality sweet", for more than 4 hours, we were finally approved to move in. Later in the day, after moving in, we were told we had the incorrect paperwork, and she wouldn't be able to stay the night at the facility. This story continues, and not in a good way, however long story short, we decided to go elsewhere. We decided we needed to go somewhere that had enough staff to facilitate the promises this company makes. To make things st

Anonymous

Independent Living

Family/friend

May 14, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Overall a nice community.

I like the size of mom's apartment, the fact that they have a pool and a salon on site, and that she could do physical therapy on site when she needed it. I think they need to perhaps do a better job of orientation for new residents.

Anonymous

Independent Living

Family/friend

April 23, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Friendly staff, happy with our choice!

Very friendly nice - nice and clean facility. Apartment sizes are very nice! They offer plenty of space.

K Krull

Memory Care

Family/friend

March 27, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

"Would definitely recommend

The nursing and care staff in the memory unit are extremely helpful and professional, working to meet each resident with the care needed for their particular situation. The entire facility is clean, well maintained and provides a beautiful environment for the residents. There have been a number of positive changes implemented by the new management (as of [date removed]) including improved meals, more activities, a memory-care support group, and other changes discussed that are coming soon The executive team has also been top notch - professional, super responsive and very helpful.

Anonymous

Assisted Living

Family/friend

March 26, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Very nice elegant facility run by friendly staff, some short falls from transition but improving. Overall happy

The director [name removed] is fantastic. The folks that run the events are great. The nurses are very helpful. We have struggled a bit with memory care personnel not being trained in memory as they need to be. There has been lots of turnover with the management change. Food is good but not gourmet. Service is really slow due to understaffed 1-2hrs to get dinner. We have considered moving them with some frustration but things are getting better and it would be more disruptive to move them at this point. The complaints are mostly irritants but some I expect more for the cost. They are there when it counts though so far.

Lisa

Assisted Living

Family/friend

March 10, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
3.0
Meals & Dining
5.0

My family experience

My mom has been more social since being there. She is happy and active in this facility. The food is great. We had a private meal with our family for her birthday and it was really good. We have been disappointed with lack of some personal communication with admin staff. Not sure they are performing all of housekeeping tasks We assumed were included in cost. Overall we are satisfied.

Lucie T

Independent Living

Family/friend

February 18, 2025

2.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
2.0
Care Services
2.0
Staff
3.0
Meals & Dining
2.0

Very disappointing

StoryPoint Cordova charges top rate prices for mediocre to lacking facilities. They're having extreme difficulties hiring and keeping staff, from the kitchen to the dining room, from maintenance to housekeeping. My parents have been trying to move from Ind. Living to Asst. Living for two weeks and no one can give them a move-in date. The place looks great on a tour and everyone talks a good game, but the follow through is sorely lacking.

Tanya H

Assisted Living

Family/friend

December 5, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I feel confident my mother is in the right place.

StoryPoint has been the answer to my family's prayers. The facility is beautiful and the apartments are very nice. There is a posted daily calendar of activities and also a weekly calendar for each apartment. Some of the activities I've witnessed are a University of Memphis tailgate party, music playing in any of the common areas, art classes, field trips, etc. The dining room is lovely and the meal selection is impressive. My mother is very happy with the quality of the food selection. She is also very happy that she has the independence to walk down the hall to the salon and get her hair and nails done. I personally have been a very appreciative of the nursing staff. The StoryPoint team is professional, considerate, extremely helpful, and very kind to my mother. The sales team, the front desk receptionists, the nurses, the activities directors, the kitchen staff and housekeeping are all angels and are making a huge difference to my family.

Charles B

Assisted Living

Family/friend

November 25, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Engaging with Others

Love hung in the community where I can hang out with other men playing games. The bar and other activities.

Tony L

Assisted Living

Resident/client

November 25, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Place to living live

Love my apt, people are great, love having a bar.

Annette F

Assisted Living

Resident/client

November 25, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Good place to live

Cars partner very nice I love my apartment.

Anonymous

Assisted Living

Resident/client

November 25, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I love it here

I have lived her for a few months, and would recommend it to anybody my favorite part is the outing and Sunday mass.

Anonymous

Assisted Living

Resident/client

November 25, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Mom loves it

My mom move in last year. She loves the food and games. She has found a true community.

Bernice B

Assisted Living

Resident/client

November 25, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Best Place Ever!

I have totally enjoyed being in the community. I like that I can go on field trips to fellowship with others and all the entertainment within the communities.

HarborChase of Cordova

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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